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ABC Travel Service Herbert Blesinger

Location & Hours

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Gorxheimer Str. 9-13

68309 Mannheim

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• 2 star rating Could’ve been better
• 3 star rating OK
• 4 star rating Good
• 5 star rating Great

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Overall rating

Had my debit card tied up for over a week with a double charge that left my card upside down. If you don't have more than 2x the amount needed for your ticket don't use this service. They will give you any excuse to point the blame on anything else including the customer. My charge eventually fell off 9 days later. I'm moving away and it really did ruined my last few days at home before I left. They offered bothing in compensation. I told the "agent" I would not use them again he said "that's fine e we can't force you" this company doesn't want or deserve business. Stay away.

It really isn't hard to book my own travel stuff, but I thought It would be convenient service to utilize. I was wrong. Would I use this service again? NEVA EVA

1 other review that is not currently recommended

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ABC Travel Service   Reviews

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Reviews 4.5.

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Disappointing!

ABCTravel used to be my go-to travel agency, but since travel has resumed post Covid, it’s been a total let down. I’ve been trying to rebook my flight for 1,5 weeks now (my flight is Wednesday) and I still don’t have any sort of real response from ABC. It’s very frustrating! @ABCTravel, my reference code is fgejkf. I appreciate your support as quickly as possible, so I can continue to plan time with my grandparents here in Germany.

Date of experience : July 08, 2022

Reply from ABC Travel Service

Dear Soph, we are really sorry for the delay. We have many requests and it is a chaotic time with many flight changes. Please let us know your booking reference or any other reference so we can locate your booking and help you as soon as possible.

Great agency got a very good price and…

Great agency got a very good price and they helped me not get scammed from other travels they also gave me a call on the day of my flight to remind me about my flight I recommend this agent.

Date of experience : May 08, 2022

The advice and service were 1st class

The advice and service were 1st class. We needed quick assistance to return to the U.S. on emergency leave. Corey’s attention to the smallest detail made this one less worry.

Date of experience : October 06, 2022

Great Service

ABC Travel has served my group's needs for many years with professionalism and competence. Arrangements are done well, communication is good, and questions are answered thoroughly.

Date of experience : December 08, 2022

misleading prices

So I booked flights to Germany (a single ticket was priced 70 euros less and it said per person) then I went and booked for 6 passengers not realizing that it was 70 euros more expensive per person.I contacted customer service several times to ask about the price discrepancy and to see if I could get the extra 70 euros x 6 refunded. But they were of no help. Instead of answering my question they simply said I stumbled upon a special that won't give you flight details until you pay. That was not my Question. Obviously I got mislead I guess no more booking with ABC Travel

Date of experience : May 01, 2022

Great service

Great service. Denice was very patient and helpful. We got all of our family on the same itinerary and seated next to each other. We have been using Abc travel for 2.5 years and won’t go anywhere else

Date of experience : January 10, 2023

Very good Travel Agency

I book all my flights from Texas to Germany with them ,have only good experience always the best price and very helpful over email. Will also book in the future my flights with them . Thank you to the ABC travel team from Angela

Date of experience : March 24, 2022

Outstanding customer service

Corey Freeman- energetic, positive and professional. During our early morning conversation, he provided the upmost customer service by simply taking the time to assist with our current booking. ABC travel thank you for supporting the NATO wishing you a Merry Christmas.

Date of experience : December 23, 2022

The customer service was great

The customer service was great! The team was very helpful and worked with us to customize our plans. We will definitely be back!

Date of experience : August 28, 2023

Very courteous and knowledgeable

Very courteous and knowledgeable. Mr Becker was very professional an went the extra mile to get me exactly what I was looking for.

Date of experience : February 02, 2023

Do not use this travel service

Never, ever, use this travel service. Their policies are beyond comprehension. If the airline you booked with cancels the flight, YOU pay the cancellation fees along with other charges, courtesy of ABC Travel policy. Don't believe me? Ask ABC how much it will cost YOU if the airline cancels the flight. ABC buys the ticket from the airline and then resells it to you. So if the airline cancels the flight, ABC gets full reimbursement, not you. They don't pass that along to you because that would make too much sense and they don't make any money. They are going to charge you about $150 per ticket if the airline cancels the flight. How's that for customer appreciation? You just spent $150 for nothing. Then to add insult to injury, you won't see the remaining balance owed to you for about three months. Never book with these people.

Date of experience : June 08, 2022

Dear customer, we have searched our databases and unfortunately cannot assign your case. Please tell us your Filkey or send us another email to [email protected] so that we can check your reservation. Thanks very much Christoph Steinel from the ABC Travel Team

Friendly, and fast help on my inquiries. Very pleasant and very competent!

Both times I called I was very satisfied. Fast and friendly service, competent employees. I will definitely be back.

Date of experience : December 13, 2022

Sehr freundlich und hilfsbereit. Danke😀

That the service person was understanding and willing to help me in my situation. Very friendly and helpful. Thanks 😀😀

Date of experience : May 16, 2023

Great Service at ABC Travel

The prices are competitive and the staff in Ramstein (notably Denise) are friendly and professional. I have used ABC on numerous occasions and will continue to use it.

Date of experience : November 14, 2022

Had my debit card tied up 9 days

Had my debit card tied up for over a week with a double charge that left my card upside down. If you don't have more than 2x the amount needed for your ticket don't use this service. They will give you any excuse to point the blame on anything else including the customer. My charge eventually fell off 9 days later. I'm moving away and it really did ruined my last few days at home before I left. They offered bothing in compensation. I told the "agent" I would not use them again he said "that's fine e we can't force you" this company doesn't want or deserve business. Stay away. To abc my exp with you was adversarial at best. The agent even said that you did nothing to help the charge fell off on its own. Add a warning.

Date of experience : September 06, 2023

I had a great experience

I had a great experience. The employee who assisted me was able to find me the most affordable deal.

Date of experience : January 12, 2023

BOOKING GONE WRONG

Hello, I booked a flight for my Daughter and her friend using my Visa back in March 2022 , and again today finding that the payment didn't go through, I have spoken to my bank and also to the airlines and they both explained that it is on your end where the mistake was made. so I did a little checking and found out that the payment was tried to be book from a totally different Visa card not the Card info that was given in the security process. so if the second one shows a mistake the first booking one was probably the same situation. There is no reason for my booking not to go through on my part, but when the wrong credit card information is submitted on your side it will never work , and now I have to deal with the higher costs for the tickets. This is on you so I would expect that it be corrected. Like I stated I have the Info to prove the mistake, and if you would like to see this mistake contact me ASAP. Sincerely Steve Aiwohi

Date of experience : May 24, 2022

Everytime I come to ABC travel I have a…

Everytime I come to ABC travel I have a wonderful experience. Everyone is very kind and helpful!

Date of experience : November 16, 2022

The service was great very professional…

The service was great very professional and friendly staff with close attention to great savings thank you

Date of experience : July 12, 2023

The people at ABC provide a great value…

The people at ABC provide a great value and excellent service. They were able to help me in a quick and timely manner to meet my evolving travel needs.

Date of experience : March 20, 2023

Ich habe hier trotz einiger negativer Reviews einen Flug in die USA gebucht, da der Preis unschlagbar war: habe hier 800 gezahlt, bei allen anderen Anbietern ging der gleiche Flug bei knapp 1200 los. Die Zahlung hat problemlos per Kreditkarte funktioniert, direkt danach habe ich die Unterlagen per Mail erhalten. Damit konnte ich mich auf der Airline-Website einloggen, Sitzplatz whlen usw. Es hat alles reibungslos mit den Flgen geklappt und ich kann abc Travel nur empfehlen

So billig und unkompliziert bin ich noch nie von Frankfurt Main nach San Antonio Texas (USA) geflogen

Reise nach Midland/TX hat alles bestens gekkappt, danke

Sehr liebe Menschen dort vielen Dank fr die Buchung der Reise

SUPER SERVICE!!!Buchung, Information und Kommunikation waren sehr gut. Dann hat die Airline den Flug ersatzlos gestrichen, die angebotenen Ausweichflge waren fr uns leider inakzeptabel. Durch die Mitarbeiter von ABC-Travel wurden wir weiterhin sehr gut und kompetent beraten - nach wenigen Tagen hatten wir einen komplett neuen Flug und dazu noch mit besseren Konditionen - VIELEN DANK dafr und WEITER SO!

ABC Travel Service — Reisebüro in Mannheim

• Deutschland
• Baden-Württemberg

ABC Travel Service

Öffnungszeiten.

• Montag 09:00–18:00 Uhr
• Dienstag 09:00–18:00 Uhr
• Mittwoch 09:00–18:00 Uhr
• Donnerstag 09:00–18:00 Uhr
• Freitag 09:00–18:00 Uhr
• Samstag 10:00–14:00 Uhr
• Sonntag Geschlossen

Über die ABC Travel Service

ABC Travel Service ist eine deutsche Reisebüro mit Sitz in Mannheim, Baden-Württemberg. ABC Travel Service befindet sich in der Gorxheimer Str. 9, 68309 Mannheim, Deutschland.

Wenden Sie sich bitte an ABC Travel Service. Verwenden Sie die Informationen oben: Adresse, Telefonnummer, Fax, Postleitzahl, Adresse der Website, E-Mail, Facebook. Finden ABC Travel Service Öffnungszeiten und Wegbeschreibung oder Karte. Finden Sie echte Kundenbewertungen und -bewertungen oder schreiben Sie Ihre eigenen.

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