education requirements for travel manager

Travel Manager Job Description [Updated for 2024]

In the era of global connectivity, the role of travel managers has become increasingly critical.

As the world becomes more interconnected, and business operations expand across borders, the demand for experienced professionals who can plan, execute, and manage travel arrangements grows more intense.

But let’s delve deeper: What’s truly expected from a travel manager?

Whether you are:

A job seeker trying to understand the core responsibilities of this role,
A hiring manager looking to define the ideal candidate,
Or simply fascinated by the intricacies of travel management,

You’ve come to the right place.

Today, we present a customizable travel manager job description template, designed for easy posting on job boards or career sites.

Let’s dive right in.

Travel Manager Duties and Responsibilities

Travel Managers are responsible for planning, organizing, and implementing travel plans for a corporation or an individual.

They are responsible for cost management, ensuring safety and comfort of the travelers, and making sure all travel operations run smoothly.

They have the following duties and responsibilities:

Develop and implement corporate travel policies
Negotiate contracts or rates with travel service providers
Provide advice on travel documents, insurance, import/export regulations etc.
Handle credit card programs and charges
Process T&E reports and handle reimbursements
Create and maintain relationships with vendors and service providers
Ensure compliance with company travel policy, procedures, and service quality
Book transportation, make hotel reservations, and collect payment/fees
Deal with occurring travel problems, complaints or refunds
Enter data into our software and maintain T&E records
Participate in educational opportunities & professional organizations in the travel field
Stay informed about travel industry trends and best practices

Travel Manager Job Description Template

We are seeking a detail-oriented and organized Travel Manager to join our team.

The Travel Manager responsibilities include managing corporate travel service providers, negotiating contracts and managing relationships with travel suppliers, planning and managing all travel arrangements for the organization, and developing strategies to improve travel programs.

Our ideal candidates have a strong understanding of the travel industry, excellent problem-solving skills, and an ability to negotiate effectively.

Ultimately, the role of the Travel Manager is to ensure all travel arrangements run smoothly and align with the needs and requirements of the company.

Responsibilities

Develop strategic policies and programs for corporate travel
Handle and oversee all travel arrangements and operations (air, lodgings etc.)
Manage relationships with travel agencies and vendors
Provide advise on travel documents, insurance, import/export regulations etc.
Ensure compliance in all aspects of travel procedures
Drive continuous improvement of travel programs

Qualifications

Proven work experience as a Travel Manager
Knowledge of international travel regulations, customs and currencies
Knowledge of T&E reporting and processing
Working knowledge of MS Office and CTM (corporate travel management) software
Excellent communication (oral and written) and negotiation skills
Well-organized and reliable
An analytical mind with strong business acumen
Customer-oriented approach
High school diploma or equivalent; Bachelor’s degree is preferred
Health insurance
Dental insurance
Paid time off
Professional development opportunities

Additional Information

Job Title: Travel Manager
Work Environment: Office setting with options for remote work. Some travel may be required for meetings with travel suppliers.
Reporting Structure: Reports to the Director of Operations.
Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
Pay Range: $65,000 minimum to $85,000 maximum
Location: [City, State] (specify the location or indicate if remote)
Employment Type: Full-time
Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

What Does a Travel Manager Do?

Travel Managers are professionals who work for corporations, travel agencies, or as self-employed consultants.

They are responsible for planning, developing, and managing all aspects of travel for organizations or individuals.

They ensure that travel needs, such as accommodation, transportation, and special requirements, are taken care of, in line with the budget and preferences of their clients or organization.

Travel Managers often negotiate contracts with travel service providers, such as airlines, hotels, and car rental companies to secure the best rates and services.

They monitor travel trends and update travel policies accordingly.

They are tasked with handling travel emergencies, resolving travel issues, and ensuring the safety and satisfaction of travelers.

Moreover, they are expected to stay up-to-date with the latest travel advisories, visa requirements, and travel regulations.

Travel Managers may also be responsible for overseeing travel expenditures and ensuring all travel activities comply with company policies and legal regulations.

In some cases, they also have to plan and coordinate travel itineraries for individuals, ensuring a seamless and enjoyable travel experience.

Travel Manager Qualifications and Skills

Travel Managers must possess a wide range of skills and qualifications to effectively manage and execute travel arrangements and itineraries, including:

Strong organizational skills to manage multiple travel schedules, arrange transportation and accommodation, and ensure all aspects of business travel are taken care of.
Excellent communication skills for interacting with clients, travel agents, and vendors, as well as addressing any travel-related concerns or inquiries from employees.
Exceptional negotiation skills to secure the best rates and services from travel suppliers and vendors.
Understanding of travel regulations, customs and currencies to ensure compliance and advise clients.
Ability to work under pressure and multitask to handle last-minute changes to travel plans and respond to emergencies.
Financial acumen to manage budgets, understand cost structures, and achieve cost efficiencies in travel plans.
Problem-solving skills to swiftly tackle any travel disruptions or conflicts, and find practical and efficient solutions.
Knowledge of travel software and platforms to book flights, hotels, and car rentals, and to manage travel plans and itineraries.
Customer service skills to provide high-quality service to clients, understand their needs, and ensure their satisfaction.

Travel Manager Experience Requirements

A Travel Manager typically needs several years of experience in the travel industry or a related field.

Entry-level candidates often start in roles such as Travel Agent, Tour Guide, or Customer Service Representative in a travel agency, where they gain firsthand experience in coordinating travel arrangements and dealing with the common issues that arise.

Those with 2 to 3 years of experience may have developed their skills in communication, problem-solving, and organization.

They may also have gained a solid understanding of travel management software and industry regulations.

Candidates with 3 to 5 years of experience often move into roles such as Senior Travel Consultant or Travel Coordinator, where they hone their skills in negotiating with vendors, overseeing travel budgets, and managing corporate travel policies.

Those with more than 5 years of experience may have significant leadership and managerial experience, along with extensive knowledge of travel industry trends and the ability to build strong relationships with vendors and clients.

Such candidates are often ready to take on the responsibilities of a Travel Manager, such as developing strategic plans for travel, managing a team, and ensuring the company’s travel needs are met efficiently and cost-effectively.

They may also have experience with risk management and emergency response planning, which are critical aspects of this role.

Travel Manager Education and Training Requirements

Travel Managers typically have a bachelor’s degree in travel and tourism, business management, or another related field.

They need a strong understanding of the travel industry, including knowledge of various travel destinations, booking procedures, and travel regulations.

Previous experience in the travel industry or in a managerial role could be beneficial.

Proficiency in a second language can also be an advantage in this global industry.

Some positions, especially those in large corporations or specialized travel agencies, may require Travel Managers to have a master’s degree in tourism management or business administration.

There are various certifications available for Travel Managers, such as the Certified Travel Associate (CTA) or the Certified Travel Counselor (CTC).

These certifications may showcase a Travel Manager’s expertise in the field and commitment to ongoing learning.

Continuing education is also important in this role as travel trends, regulations, and technologies are constantly changing.

Hence, Travel Managers should stay updated through workshops, seminars, and industry conferences.

Travel Manager Salary Expectations

A Travel Manager can expect to earn an average salary of $81,437 (USD) per year.

However, the actual salary can vary based on factors such as professional experience, education, the scale of the employer’s business, and the location of the job.

Travel Manager Job Description FAQs

What skills does a travel manager need.

A Travel Manager should have excellent organizational and planning skills to coordinate various travel arrangements smoothly.

They should have strong negotiation skills to secure the best deals and prices.

Interpersonal and communication skills are also essential to liaise with clients, travel agents, and other service providers.

A good Travel Manager should also have a deep understanding of the travel industry trends, issues, and legal aspects of domestic and international travel.

Do Travel Managers need a degree?

A degree is not mandatory but is often beneficial.

A degree in business administration, hospitality management, or tourism can be particularly useful.

Additionally, many employers prefer candidates with experience in the travel industry or in a similar role.

The most important thing for a Travel Manager is to have a good understanding of travel arrangements, regulations, and cost management.

What should you look for in a Travel Manager resume?

When reviewing a Travel Manager’s resume, look for experience in managing corporate travel, including planning, booking, and coordinating travel arrangements.

They should have experience in negotiating with travel service providers and managing travel budgets.

Also, check for any relevant qualifications or certifications, such as a Certified Travel Associate or Certified Travel Counselor credential.

What qualities make a good Travel Manager?

A good Travel Manager should be detail-oriented and organized, with the ability to handle multiple travel bookings and schedules at once.

They should be good problem solvers, capable of dealing with any travel disruptions or emergencies quickly and efficiently.

Excellent communication skills are also important, as they need to liaise with various stakeholders and service providers.

A good Travel Manager should also have a passion for travel and a thorough understanding of the travel industry.

Is it difficult to hire a Travel Manager?

The difficulty of hiring a Travel Manager can depend on the specific requirements of the role.

For instance, if the position requires extensive travel industry experience or specific language skills, it might be more challenging to find the right candidate.

However, with a clear job description, competitive salary, and benefits package, and by utilizing various recruitment channels, it’s certainly possible to find a qualified and suitable Travel Manager.

And there we have it.

Today, we’ve taken an in-depth journey into the dynamic role of a travel manager .

It’s not just about booking flights.

It’s about orchestrating unforgettable experiences, one destination at a time.

Our travel manager job description template and real-world examples have given you the tools you need to set sail.

But why drop anchor now?

Go the extra mile with our job description generator . It’s your compass to precision-crafted job listings or tailoring your resume to perfection.

Every journey is a part of a larger adventure.

Let’s navigate that future. Together.

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The Editorial Team at InterviewGuy.com is composed of certified interview coaches, seasoned HR professionals, and industry insiders. With decades of collective expertise and access to an unparalleled database of interview questions, we are dedicated to empowering job seekers. Our content meets real-time industry demands, ensuring readers receive timely, accurate, and actionable advice. We value our readers' insights and encourage feedback, corrections, and questions to maintain the highest level of accuracy and relevance.

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The modern corporate travel manager guide

All you need to know to become a corporate travel manager, the corporate travel manager job description.

Creating and implementing the company’s corporate travel policy
Overseeing all travel plans and travel arrangements
Managing and controlling the travel budget
Collating and utilizing data
Implementing the right plans to cover crises, security, and risk management while maintaining a duty of care.

How to become a corporate travel manager

1. get the right education and training, 2. learn gds, 3. start off on the right foot, 4. network, network, network, finally, hone these skills, 1. know the travel industry inside and out, 2. become a master communicator, 3. think strategically, 4. be well-organized, we value the opinion of our customers, and so we asked natalie marcantonio, office manager from quadmark, what the key challenges are to becoming a corporate travel manager. check out what she said.

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Travel Manager Job Description

Travel manager duties & responsibilities.

To write an effective travel manager job description, begin by listing detailed duties, responsibilities and expectations. We have included travel manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Travel Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Travel Manager

List any licenses or certifications required by the position: RCDD, PMP, CPR, CTC, BLS, CTA, GTP, IOPP, CIPT, PMI

Education for Travel Manager

Typically a job would require a certain level of education.

Employers hiring for the travel manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Marketing, Education, Business/Administration, Hotel and Restaurant Management, Management, Finance, Accounting, Hospitality, Tourism

Skills for Travel Manager

Desired skills for travel manager include:

Desired experience for travel manager includes:

Travel Manager Examples

Microsoft Word (.docx) .DOCX
PDF Document (.pdf) .PDF
Image File (.png) .PNG
Perform random audit analysis on employee expense reimbursement claims following established corporate policies and department operating procedures
Perform necessary research and analysis using various tools
Resolve all outstanding audit issues timely and accurately in order to complete the process
Determine whether to apply additional auditing techniques on a case-by-case basis where suspicious or fraudulent activity is suspected
Provide training to internal clients in complex processing and/or problem resolution
Assist employees with reconciling their AMEX accounts
Responsible for market analysis to understand industry trends and best practices in the Travel program and to ensure best practice implementation
Influences business groups to address key opportunities for demand management savings by using spend information and category metrics
Works with business groups to ensure supplier and policy compliance
Manages escalations on behalf of suppliers and users to ensure successful resolution
Previous experience in operations and/or analysis a must
Experience in corporate travel & expense management is preferred
Experienced in creation, negotiation, and administration of contracts and corporate credit card programs
Knowledge of leading industry travel tools, , Concur, Amadeus, preferred
Markets preferred suppliers through a multi-pronged communication strategy
Manages supplier relationships, addressing service and quality issues
Formulate, implement and execute regional PR plans to generate awareness and maximize exposure with positive coverage of company's luxurious line of business
Lead the CSR project and also drive the crisis management plan
Develop, lead and execute all aspects of email newsletter and marketing campaigns, from creative/content through deployment
Support the testing and development of new email capabilities including segmentation, personalization, recommendations, and creative improvements
Influence product and offer selection, messaging strategy, and targeting based on prior campaign performance
Become the subject matter expert on email campaign operations – distribute, communicate and apply best practices and learnings to continually improve results
Demonstrate a strong knowledge of external competitor activity and market trends to recommend process and overall program enhancements
Analyze web analytics and email metrics to discover trends and identify opportunities for growth
Create, develop and test new user acquisition and retention strategies
Analyze employee travel and expense cost trends and drivers
Review and maintain Tour Operator trip revenue data in reservation system
Coordinate and supervise all Lodges revenue including billings, Lodge set up and room reservation revenue
Work with Travel management to manage all department expenses
Work with finance management to develop and monitor cash flow projections
Manage department purchasing, reviewing and ensuring accurate coding of all P-card transactions
Help develop other accounting procedures and processes for Marketing and other expense management
Identifies areas of non-compliance with company policies and communicates with appropriate parties in a timely manner
Oversee administrative processes and determine ways for improvement
Manage and negotiate with brokers and third party solution providers, , certain vendors to take advantage of volume discount programs
Develop and implement a comprehensive communication strategy for travel and expense policies, maintaining relevant communication internally
Processes expense reports and related duties
Processes credit card requests And ensure that credit cards are integrated with expense management Liaison with Travel Services provider on a regular basis and ensure excellent service levels
Work with Human Resources regarding needed emergency travel resources
Coordinate travel insurance programs with travel services
Continuously improve processes and programs for ease of employee, gathering business intelligence, creating efficiencies and reducing costs
Multi lingual capability – Mandarin / English (spoken and written)
Flexible and presentable
Coordinate with Marketing team to review all Catalog and digital expenses and monitor budget for Marketing
Assist supervisor/ Travel management with budgets and forecasts
Manage financial accounts in coordination with Corp Finance, including monthly financial statement reporting, monthly and YE close accruals and journal entries
Prepare Variance analysis for monthly assessment of revenue and expense compared to forecast
Assist in preparation of analysis and strategic planning as needed
We are looking for a manager to work across multiple functions with the Loyalty Solutions business across the customer journey
Manage the expectations of the client (internal and external) with regard to project objectives, deliverables, timeframes, by understanding the key business drivers and their
Management of key strategic external partner relationships, focusing on growing and expanding our best in class travel loyalty program
Responsible for the performance of the portfolio with the goal of achieving profitable growth cost optimization
Monitor competitive landscape and explore new travel product constructs to identify current and future consumer needs and business opportunities
Responsible for conducting analysis (KPIs in travel patterns, client behaviors and partnership financial performance) providing insight for portfolio/program improvements and opportunities
Lead both internal and external quarterly and annual business reviews contribute to building out strategic plans through the annual planning process
Improve the client experience by recommending initiatives to streamline processes, adding additional functionality and improving call center servicing
Work across business lines (Operations, IT, Marketing, Credit Cards, Procurement, Legal, Digital) to ensure that activities relating to the performance and management of the portfolio are operating in the most optimal way possible
Work closely with Product partners to understand client needs and develop strategies to address these needs
Knowledge of the Concur system and the reporting tool, Cognos
The Finance Manager will manage Tour Operator & Lodge revenue reporting and analysis
A minimum of 4 years’ experience in group travel management
Must understand air, hotel, and shuttle contract verbiage and can negotiate to meet the needs of the event
Loves travel!
Travel demand model development, staff supervision, client interface and marketing for new projects experience
Maintain and own the Bank’s online applications
Assist third party firms with the configuration, maintenance and future rollout implementations
Oversee the day to day T&E operations
Ensure system is running properly and address issues promptly
Handle business and management ah-hoc queries and requests
Assist third party firms with the configuration, maintenance, and future rollout implementations of the T&E system
Advise and communicate all Service updates with new features and benefits of the product
Implement new features once presented and approved by senior management
Act as a liaison with Corporate Credit Card provider for all credit card support and maintenance
Manage the selection process, negotiations and risk mitigation, in partnership with Juniper legal, of travel, corporate card, meetings & events contracts (Airlines/transportations, hotels, card providers, event/production management, registration providers, venues)
PE or AICP as applicable
Business travel product technical and operational knowledge, including the Concur product suite
Excellent understanding of travel management company operational processes and systems
Experience in delivering technical training is an asset
High degree of proficiency with data analysis and business process design
People management experience (2/3 years time)

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Top 11 Travel Manager Certifications

Updated July 17, 2023 19 min read

Certifications are important for a travel manager in the job market because they demonstrate a certain level of knowledge and expertise in the field. They also provide employers with evidence that the travel manager has received specialized training and is capable of handling complex tasks related to travel management. Certifications can help a travel manager stand out from other applicants, as employers value individuals who have taken the time and effort to obtain professional credentials. Additionally, certifications can open up new opportunities for career advancement by providing access to exclusive industry events or networking opportunities.

The purpose of this article is to review the top certifications for Travel Managers and explain how they can help advance a travel manager's career.

What are Travel Manager Certifications?

Travel Manager Certification is a professional certification program designed to recognize and reward travel professionals who demonstrate an advanced level of expertise in the areas of travel management. The certification process provides individuals with the knowledge, skills, and resources needed to effectively manage the complexities and challenges of today’s corporate travel programs. By obtaining this certification, individuals are able to differentiate themselves from other travel managers and provide value-added services to their employers or clients.

The certification process includes taking a comprehensive exam that covers topics such as travel policy development, cost control strategies, supplier negotiations, risk management practices, technology trends, customer service techniques and more. Upon passing this exam, individuals are awarded a Travel Manager Certification (TMC) designation. This designation can be used as an important asset when applying for jobs or advancing in one's career. It also provides proof of dedication to the field of travel management and signifies that the individual is well-versed in the most up-to-date industry best practices.

Having a Travel Manager Certification can be beneficial for both employers and employees alike. For employers it can help them identify qualified candidates for open positions within their organizations. Additionally, certified professionals are better equipped to manage their company’s travel budget more efficiently by leveraging their knowledge of cost control strategies and supplier negotiations. For employees, having a Travel Manager Certification can make them stand out from other applicants when applying for jobs or promotions within their current organization or outside companies. Ultimately this certification will help ensure that they have the necessary skillset required to successfully manage any type of corporate travel program.

Pro Tip: When looking for a travel manager certification program, make sure to research the certifying body and ensure that it is properly accredited. Additionally, look for programs that offer continuing education opportunities and access to industry-specific resources to keep your skills up to date.

Related : What does a Travel Manager do?

Here’s our list of the best certifications available to Travel Managers today.

1. Certified Travel Manager (CTM)

Certified Travel Manager (CTM) is an industry-recognized certification program designed to recognize travel professionals who have demonstrated a high level of expertise in the field. The program is administered by the Global Business Travel Association (GBTA) and requires that applicants meet certain criteria to be eligible for certification.

To become a CTM, applicants must have at least three years of professional experience in the travel industry and must pass an exam administered by the GBTA. The exam includes topics such as corporate travel management, risk management, supplier negotiations, and expense management. Applicants must also demonstrate their knowledge of current trends in the travel industry through case studies and other activities.

The cost for taking the exam is $395 USD for members of GBTA or $495 USD for non-members. It typically takes between two to four weeks to receive results from the exam. Once certified, individuals must maintain their certification by completing continuing education courses every two years.

2. Certified Travel Professional (CTP)

Certified Travel Professional (CTP) is a professional certification offered by the Institute of Certified Travel Agents (ICTA). It is designed to recognize individuals who have demonstrated a high level of knowledge and proficiency in the travel industry. The certification is awarded to those who pass an examination that covers topics such as customer service, sales, marketing, operations, and legal issues related to the travel industry.

It typically takes between six months and one year to complete the requirements for CTP certification. To become certified, applicants must first complete an approved training program or coursework in travel-related topics. After completing the coursework, applicants must then pass an exam administered by ICTA.

The cost of obtaining CTP certification varies depending on the type of training program chosen by the applicant. Generally speaking, most programs range from $500-$2,000 USD. In addition to program fees, applicants may also be required to pay a registration fee for taking the exam.

3. Certified Corporate Travel Executive (CCTE)

Certified Corporate Travel Executive (CCTE) is a professional certification program offered by the Global Business Travel Association (GBTA). The CCTE certification is designed to recognize individuals who have achieved a high level of knowledge and expertise in corporate travel management.

The CCTE certification program consists of five courses that cover topics such as corporate travel policies and procedures, risk management, data analysis, supplier negotiations, and more. Each course requires approximately 20 hours of study time, with an additional 10 hours for the final exam. Upon successful completion of all five courses and the final exam, candidates are awarded the CCTE designation.

To be eligible for the CCTE certification program, applicants must have at least two years of experience in corporate travel management or related fields. They must also be employed by a GBTA member organization or have obtained written permission from their employer to pursue the CCTE certification.

The cost of obtaining the CCTE certification varies depending on whether you are a GBTA member or non-member. For members, it costs $1,500 USD; for non-members it costs $2,000 USD. This fee includes all course materials and access to online resources such as webinars and discussion forums.

4. Certified Travel Counselor (CTC)

A Certified Travel Counselor (CTC) is a professional designation awarded by the Institute of Certified Travel Agents (ICTA) to individuals who have demonstrated expertise in the travel industry. It is considered one of the most prestigious credentials in the field and is recognized by leading travel organizations worldwide.

To become a CTC, an individual must complete a comprehensive training program that includes courses on topics such as travel law, customer service, sales and marketing, and business operations. The program typically takes between six months and two years to complete depending on how much time an individual can dedicate to studying.

The cost of becoming a CTC varies depending on the provider offering the program. Generally speaking, it costs around $1,500-$2,000 USD for tuition plus additional fees for books and materials.

In addition to completing the training program, applicants must pass a written exam administered by ICTA in order to receive their CTC certification. Those who successfully pass this exam are then eligible to use the CTC credential when working in the travel industry.

5. Certified Tourism Professional (CTP)

Certified Tourism Professional (CTP) is a professional designation that recognizes individuals who have demonstrated excellence in the field of tourism. It is awarded by the Tourism Industry Association of Canada (TIAC).

To become a Certified Tourism Professional, you must have at least three years of full-time experience in the tourism industry and meet TIAC’s professional standards. You must also pass an online exam that covers topics such as marketing, customer service, product development, and management. The exam takes about two hours to complete.

To get your CTP designation, you must first register with TIAC and pay the registration fee of $150 CAD plus applicable taxes. Once you are registered, you will be able to access the online exam and begin studying for it. After you have successfully passed the exam, you will receive your CTP designation and be eligible to use it on your business cards and other materials.

The CTP designation is valid for three years from the date it was issued. To maintain your certification status, you must participate in continuing education activities related to tourism every year during this period.

6. Global Business Travel Association (GBTA) Certification

The Global Business Travel Association (GBTA) Certification is a professional certification program designed to recognize individuals who demonstrate knowledge and expertise in the business travel industry. The certification program is designed to help professionals stay up-to-date on the latest trends, regulations, and best practices in the business travel industry.

The GBTA Certification consists of two levels: Certified Business Travel Professional (CBTP) and Certified Business Travel Executive (CBTE). Both certifications require applicants to pass an online exam that covers topics such as corporate travel policies and procedures, risk management, cost containment strategies, supplier negotiations, and global travel regulations.

It typically takes about six months to complete the certification process. Candidates must first register for the exam by completing an application form and paying a fee. Once registered, candidates must study for the exam using materials provided by GBTA or other resources. After passing the exam, candidates will receive their CBTP or CBTE designation within two weeks.

The cost of obtaining a GBTA Certification varies depending on which level of certification you are pursuing. The fee for taking the CBTP exam is $495 USD while the fee for taking the CBTE exam is $595 USD.

7. International Air Transport Association (IATA) Diploma in Travel Management

The International Air Transport Association (IATA) Diploma in Travel Management is a professional qualification designed to equip individuals with the knowledge and skills needed to succeed in the travel industry. It is an internationally recognized certification that provides an excellent foundation for those seeking employment in the travel industry.

The diploma consists of eight modules, which cover topics such as customer service, ticketing, fares and pricing, airline operations and regulations, travel agency operations, sales and marketing, and more. The program takes approximately six months to complete. To get the diploma, students must pass all eight modules with a minimum grade of 70%.

In order to enroll in the IATA Diploma in Travel Management program, applicants must have a high school diploma or equivalent. The cost of the program varies depending on location but typically ranges from $1,500 to $2,000 USD.

8. Cruise Lines International Association (CLIA) Cruise Counsellor Certification

Cruise Lines International Association (CLIA) Cruise Counsellor Certification is a professional certification program that helps travel agents become more knowledgeable and efficient in selling cruise vacations. The certification program is designed to provide travel agents with the necessary skills, knowledge and tools to effectively sell cruises and provide their customers with the best possible experience.

The CLIA Cruise Counsellor Certification program consists of three levels: Certified, Elite and Master. To become certified, agents must complete an online course and pass a written exam. The course covers topics such as cruise line product knowledge, destination information, sales techniques, customer service skills and other related topics. The exam consists of multiple-choice questions based on the material presented in the course. Once certified, agents can then move on to Elite or Master level certifications by completing additional courses and exams.

The cost for the CLIA Cruise Counsellor Certification varies depending on the level of certification desired. For example, the cost for the Certified level is $99 USD while the cost for Elite or Master level certifications is $299 USD each. Additionally, there may be additional fees associated with taking the exams or purchasing study materials.

In order to get certified, travel agents must first register with CLIA by creating an account on their website. They will then be able to access all of their available training materials and take their exams online at any time from any location with an internet connection. It typically takes about four hours to complete all three levels of certification; however, this may vary depending on how quickly you are able to complete your studies and pass your exams.

9. American Society of Travel Agents (ASTA) Accredited Agent Certificate

The American Society of Travel Agents (ASTA) Accredited Agent Certificate is a professional designation that recognizes travel agents who have demonstrated a commitment to professionalism and excellence in the travel industry. It is an important distinction for travel agents, as it signifies that they have met ASTA's rigorous standards for knowledge, experience, and customer service.

In order to receive the ASTA Accredited Agent Certificate, travel agents must complete an extensive application process. This includes providing proof of at least two years' experience in the travel industry, submitting references from three current or former clients, and completing a comprehensive written examination. The exam covers topics such as customer service, sales and marketing practices, airline regulations and ticketing procedures, cruise industry operations, international travel laws and regulations, and other relevant topics.

The entire application process typically takes about four weeks or more to complete. Once approved by ASTA's Certification Board of Directors, the applicant will receive their official ASTA Accredited Agent Certificate in the mail.

The cost for obtaining the ASTA Accredited Agent Certificate varies depending on whether you are an individual or a business applying for certification. For individuals applying for certification through ASTA's Professional Development Program (PDP), there is a one-time fee of $299 USD plus applicable taxes; for businesses applying through PDP Plus there is an annual fee of $499 USD plus applicable taxes.

10. The Institute of Certified Travel Agents (ICTA): Certified Leisure and Corporate Travel Consultant

The Institute of Certified Travel Agents (ICTA) is an organization that provides certification for leisure and corporate travel consultants. It is a professional designation that recognizes individuals who have demonstrated knowledge and experience in the field of travel.

To obtain the Certified Leisure and Corporate Travel Consultant (CLCTC) designation, applicants must complete a series of courses and pass an exam. The program consists of three core courses: Introduction to Travel, Leisure Travel Planning, and Corporate Travel Planning. Each course must be completed within six months, and the exam must be taken within one year after completing the core courses.

The cost to obtain the CLCTC designation varies depending on whether or not you are already a member of ICTA. For non-members, it costs $250 for each course plus a $100 application fee. For members, it costs $200 per course plus a $50 application fee. There is also an additional fee for taking the exam which is currently set at $150.

Once you have successfully completed all requirements for the CLCTC designation, you will receive your certificate from ICTA along with other benefits such as access to discounts on products and services related to travel planning, networking opportunities with other certified travel agents, and invitations to exclusive events hosted by ICTA.

11. The Institute of Hospitality: International Diploma in Hotel and Tourism Management

The Institute of Hospitality International Diploma in Hotel and Tourism Management is a professional qualification designed to equip students with the knowledge and skills required to work effectively in the hospitality industry. The diploma is accredited by the Chartered Institute of Environmental Health, providing assurance that it meets international standards for quality.

The diploma takes 12 months to complete and consists of five modules: Introduction to the Hospitality Industry; Food and Beverage Operations; Accommodation Operations; Human Resources Management; and Financial Management. Each module includes topics such as customer service, marketing, operations management, financial management, human resources management, and legal aspects of the hospitality industry.

To get the diploma, students must first register with The Institute of Hospitality. Once registered they will be sent an application pack which includes details on how to apply for the course, what documents are needed for admission and how much it costs. Once accepted onto the course, students will need to attend classes at their chosen study centre or online.

The cost of taking this course varies depending on where you take it but typically ranges from £1,000-£2,000 (GBP). This fee covers tuition fees only; additional costs may include textbooks and other materials required for completion of assignments.

Do You Really Need a Travel Manager Certificate?

When it comes to the question of whether or not you need a travel manager certificate, the answer is “it depends.” If you are looking to work in an organization that requires a travel manager certificate, then yes, you will need one. However, if you are simply looking to gain experience in the travel industry and are not necessarily interested in becoming a certified travel manager, then no, you do not need one.

A travel manager certificate is intended for those who want to specialize in managing the operations of a travel organization. It generally covers topics such as budgeting and financial management, customer service and communication skills, tour operations and scheduling, marketing strategies and more. It also provides an understanding of the legal aspects of running a business related to the travel industry.

Having a travel manager certificate can be beneficial for those who are already employed in the travel industry but seeking to advance their career. Having this type of certification can demonstrate your knowledge and expertise in the field and make you more competitive when applying for positions with higher responsibility or pay grades. Additionally, having this type of certification could open up opportunities that may have previously been unavailable due to lack of experience or qualifications.

On the other hand, if you do not have any prior experience working in the travel industry and are just getting started out, then obtaining a travel manager certificate may not be necessary right away. You could gain valuable experience through internships or entry-level positions which would give you an opportunity to learn about how different aspects of managing a business related to the travel industry work without requiring certification first.

Ultimately, whether or not you need a Travel Manager Certificate will depend on your individual goals and ambitions within the field of travel management. If it is important for your career advancement or job prospects then obtaining one would be beneficial; however, if it is not necessary for your current situation then there is no reason why you should pursue it at this time.

Related : Travel Manager Resume Examples

FAQs About Travel Manager Certifications

Q1. What is a Travel Manager Certification?

Answer: A Travel Manager Certification is a professional certification that provides a comprehensive understanding of the travel and hospitality industry. It offers knowledge of the various aspects of managing business travel, including airline ticketing, hotel bookings, car rentals, and other related services. The certification also covers topics such as customer service, budgeting, and risk management.

Q2. Who should get a Travel Manager Certification?

Answer: Anyone who works in the travel industry or plans to work in this field can benefit from obtaining a Travel Manager Certification. This includes those who are already working in the field or those who are looking to break into it. It is also beneficial for those who want to further their career by gaining specialized knowledge and skills related to business travel management.

Q3. How long does it take to get a Travel Manager Certification?

Answer: The amount of time required depends on several factors, such as the type of program chosen, the number of courses taken, and individual learning capabilities. Generally speaking, most programs require between six months and two years of study in order to complete all requirements for certification.

Q4. What are the benefits of becoming certified as a Travel Manager?

Answer: Becoming certified as a Travel Manager offers numerous benefits, including improved job security and higher salaries due to increased expertise in the field; recognition from peers; access to exclusive networking opportunities; better marketability for promotions or new jobs; and increased credibility among customers.

Q5. How much does it cost to become certified?

Answer: The cost varies depending on the type of program chosen and any additional materials needed for study purposes (such as textbooks). Generally speaking, most programs range from $1,000 - $3,000 USD depending on length and difficulty level.

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What Is a tourism manager?

Tourism managers, also known as travel or destination managers, have a wide range of responsibilities. They handle tasks such as event coordination and administrative work to promote local attractions and organize trips. With their passion for tourism and natural leadership abilities, these individuals have the expertise to develop strategic plans that promote local businesses within the industry. As tourism managers, they work tirelessly to raise awareness of destinations through effective marketing campaigns and ensure fantastic guest experiences .

Planning and developing tourism programs

A vital responsibility of a tourism manager is to create appealing tour packages that specifically cater to the desired customer group. This involves collaborating with hotels, organizing transportation logistics, and even planning on-site activities that enhance the overall tourist experience.

Marketing and sales

Part of a tourism manager’s role is to have significant influence in local area promotions, strategically devising and executing marketing campaigns to attract potential visitors. This can involve initiatives such as partnering with local businesses for promotions, showcasing appealing destination imagery on billboards, or even organizing starter packs for first-time visitors.

In addition, they are also responsible for driving sales by directly contacting large travel agencies or corporate travel managers who handle bulk bookings.

Operation management

A successful tour requires the careful and detailed operational management of a skilled tourism manager. Their role is to ensure that every aspect of the customer experience, from booking tours to their completion, is seamless and problem-free. The ability to handle crises and unforeseen circumstances, such as unsettled weather or unexpected closures, is crucial.

Customer service

Customer service plays a vital role in the field of tourism operations, which is primarily focused on providing services. Tourism managers must actively address customer inquiries and complaints, ensuring that clients are always satisfied to the fullest extent possible.

Skills and qualifications needed for a tourism manager

Before pursuing a career as a tourism manager, it’s important to understand the specific skills and qualifications that employers typically seek in candidates. There are various avenues for acquiring these skills, such as pursuing formal education through a degree in tourism management, participating in online courses, gaining practical experience through internships or mentorship programs, or even self-directed learning.

Inherent abilities

There are a wide range of soft skills and inherent abilities that can give you advantages in this field, such as:

Strong communication skills: This is an absolute necessity as you’ll constantly interact with clients, stakeholders, team members, and vendors.
Detail-oriented: Whether planning travel itineraries or dealing with complex contracts, attention to the tiniest aspect ensures everything runs smoothly.
Problem-solving: Being resourceful to promptly resolve any issues increases client satisfaction levels dramatically.
Cultural sensitivity : You’ll encounter people from diverse cultures and need to know how to cater to their needs appropriately.

Professional skills

Equally important are professional skills either acquired on-the-job or through training in an undergraduate program in tourism. You can gain these through entry-level roles or professional internships, and they include:

Project management: Includes organizing events or tours within budgets while meeting customer expectations.
Client relationships: Building lasting relationships contributes enormously to business sustainability.
Marketing and sales: Promoting services persuasively helps ensure business profitability.

Plan the journey of your life

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education requirements for travel manager

Types of employers who hire tourism managers

As a tourism manager, you can expect to find a variety of potential employers in different sectors related to travel and hospitality. This diversification ensures that multiple avenues are available for you to explore in your career path. The main industries where you’ll find tourism management jobs are:

The hotel industry
Corporate firms that need someone to manage employee travel
Travel agencies
Government agencies tasked with boosting tourism

Job search tips for becoming a tourism manager

With a focused approach, you can increase your chances of landing a coveted tourism manager position. Below are some tips to help jumpstart your search.

Craft a compelling resume and cover letter: Your resume should succinctly present your level of experience and qualifications; specifically tailored to highlight how you fulfill the job description for a tourism manager. A cover letter goes hand-in-hand with your resume, explaining why you’re passionate about working in tourism sectors and making clear points as to why you’d excel in the role.
Leverage your network : Approach professionals within this industry whom you already know could have valuable insights or contacts that can steer you towards corporate travel manager jobs or similar positions.
Online job platforms: Regularly check major online job platforms. This is where employers post vacancies for roles like tour managers. Salary depends significantly on factors such as hands-on experience and location, so be mindful while researching these opportunities.
Attending industry events: Networking events can offer numerous chances to meet potential employers directly.

Education requirements for becoming a tourism manager

A minimum requirement for most corporate travel operations positions is an undergraduate degree. While it doesn’t necessarily have to be in tourism management specifically, degrees in related fields like hospitality management, business administration, or marketing can also be advantageous. However, having a deep understanding of the industry is highly beneficial, so many hiring organizations prefer candidates with degrees in travel or tourism management, especially if this includes tourism internships. If you are aspiring for higher positions in hotel management or considering becoming a travel manager, pursuing advanced hospitality degrees is worth considering.

If you want to advance your career, it’s essential to prioritize continuous professional development. This involves staying updated on market trends, attending workshops, and taking refresher courses. These activities should be at the core of your lifelong learning plan.

Aim for the top in tourism

Learn with leading industry professionals, take advantage of networking opportunities and expand your skills in prestigious placements with our Master’s degree.

Career paths for tourism managers

In tourism management, there is a range of career options that you could consider. Whether you enjoy history and culture and would like to organize historical tours, or if corporate travel management is your forte, there’s ample scope to explore diverse career opportunities.

Here are some of the intriguing doors that could open as you venture into this field:

Destination manager: Primarily associated with destination management companies (DMCs), your responsibilities might encompass managing relationships with accommodation providers and entertainment venues.
Corporate travel manager: These types of travel manager jobs involve planning corporate retreats or conferences, upholding policy adherence, budget control, risk assessment, and demonstrating a high degree of commitment to client satisfaction.
Tour operator: Tourism organization is a good choice for those who thrive on interaction. As part of tourism and travel jobs in this category, you’d lead groups through travel programs designed by yourself or your employer, seizing every opportunity to enrich guest experiences.

Advantages and disadvantages of being a tourism manager

A career in tourism management has both advantages and disadvantages. Starting with the positive aspects, here are some benefits:

Wide horizons : One of the major perks associated with tourism or corporate travel manager jobs is the opportunity it provides to explore various cultures and destinations through work.
Diverse networking: You’ll meet individuals from all walks of life, boosting your professional and personal growth.
Skills enhancement: A role such as this demands constant evolution. You can learn new languages and find out more about a range of countries and cultures.
Fulfillment : Creating memorable experiences for guests can be hugely satisfying.

Despite the rewarding attributes of tourism and travel jobs, there can be challenging elements, such as:

High pressure: Managing varying expectations in unpredictable circumstances like changing weather conditions can be stressful.
Demanding hours: Tour planning might require weekend commitments and extended hours especially during peak holiday seasons.
Customer difficulties: Regardless of how professional you are in managing services, encountering difficult customers remains inevitable.

Industry trends impacting the role of a tourism manager

Change is a constant in the tourism industry, and it is essential for both aspiring and established managers to be aware of and understand the trends that are shaping their role. Factors such as technological advancements and changes in consumer behavior have significantly impacted the responsibilities of a tourism manager. By staying informed about these trends, managers can adapt their strategies effectively.

Important trends to be aware of:

Sustainability should take center stage
Experiential travels are gaining popularity
Digital transformation is becoming unavoidable
Wellness-based trips are proliferating

These factors are likely to continue shaping the industry in the future. Gaining knowledge about these trends will better equip you to take on leadership positions within your organization and make a more meaningful contribution. Read more about hospitality trends in 2023 .

Best practices for working as a tourism manager

With increasing global mobility, the role of a tourism manager has become even more in demand. To succeed in this competitive field, it’s important to follow certain best practices that can shape your work ethic.

Stay current with trends

It is crucial to stay current and on-trend in the travel industry. This means being aware of what the public wants and knowing how to provide it. Stay informed by following relevant news outlets, digital platforms, attending seminars, workshops, or expos related to tourism and travel jobs.

Prioritize customer service

As a tourism manager, prioritizing exceptional customer service should be the foundation of your approach. Negative reviews have the power to rapidly disillusion potential visitors and tarnish a hard-earned reputation. By dedicating time and resources to staff training and implementing strategies that surpass guest expectations, you’ll reap the benefits of glowing 5-star reviews.

Embrace technology

In travel today, technology has become essential. From online ticket booking to ordering room service through apps, technology plays a key role. To stay ahead in the corporate travel management field, it’s important to utilize available technology solutions to the fullest.

Handle complaints effectively

Efficient complaint management is a vital aspect of being a successful tour manager. It is important to address any complaints that arise promptly and professionally, using them as opportunities for learning and to prevent similar issues in the future.

Network constantly

andreswd/ E+ via Getty Images

Just like most other industries, networking offers many benefits for those working as tourism managers too. You can get firsthand knowledge about industry trends impacting the role of tourism managers around the globe or discover new travel manager opportunities through meaningful connections. You can do this by:

Socializing with other professionals at industry conferences or seminars
Actively participating in online forums dedicated to travel and tourism
Initiating proactive interactions during any corporate travel manager jobs

Travel managers are hospitality leaders focused on travel and tourism, who do more than arrange and coordinate plans. In tourism manager jobs, you are expected to have skills in communication, problem-solving and financial management.

When you study tourism management, it paves the way to move into this career, as this equips you with the necessary skills to thrive in the industry. Being a tourism manager opens up many avenues for career advancement, whether it’s taking on more senior positions in an established company or venturing out on your own. Enroll with Glion today to explore a wide range of exciting hospitality career options.

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University of Hawai‘i ® at Mānoa 2024-2025 General Catalog

Shidler college of business: school of travel industry management.

Shidler College of Business
Undergraduate Programs
Graduate Programs
Special Professional Programs
Information Technology Management
Management and Industrial Relations
School of Travel Industry Management

Administration

George Hall 346 2560 Campus Road Honolulu, HI 96822 Tel: (808) 956-8946 Fax: (808) 956-5378 Email: [email protected] Web: shidler.hawaii.edu/tim/

Dean: V. Vance Roley

*Graduate Faculty

*L. Shulga, PhD (Director of MS Program)—hospitality management *J. Agrusa, PhD—hospitality *A. Berbekova, PhD—tourism *J. Chi, PhD—transportation economics, transport policy, applied economics J. C. Crotts, PhD—sales, service operations management *I. Lin, PhD—hospitality marketing and management, and consumer behavior J. Patoskie, PhD—community/resort planning, tourism marketing *K. Seo, PhD—hospitality fi nance and accounting *D. Spencer, PhD—tourism policy, planning and management *Y. Xu, PhD-hospitality *H. Wen, PhD—information technology systems, e-commerce, e-consumer behavior, e-marketing, hotel operation management, supply chain management

Emeritus Faculty

D. J. L. Choy, PhD F. Collison, PhD J. Liu, PhD P. Sheldon, PhD

General Information

The School of Travel Industry Management (TIM) is recognized as a leading educational institution in hospitality, tourism, and transportation management. TIM pioneered the concept of integrating all aspects of the travel industry under a single discipline. Built on a foundation of management science, TIM draws on a broad range of disciplines to provide high quality education at the undergraduate and graduate levels to current and future professionals.

The visitor industry in Hawai‘i provides TIM students many opportunities to gain experience in the field and to study applications of theory to practical business situations. TIM works closely with local, national, and international business organizations, as well as with various government and private professional organizations.

In addition to Hawai‘i’s travel industry environment, students benefit from a curriculum that has an international perspective with special emphasis in the Asia-Pacific region. The global importance of tourism and the increasingly interdependent nature of economic and political systems require a fundamental and multidisciplinary understanding of international issues. TIM’s distinctive curriculum and outstanding faculty, the success and importance of tourism as the leading industry in Hawai‘i, and the international focus of the programs provide students a unique educational environment and experience.

As a professional program within a land-grant institution, the School of Travel Industry Management has linked its mission with the state’s economic interest in tourism, Hawai‘i’s largest economic sector. The mission of TIM, as a leading regional professional institution, is to develop and disseminate hospitality, tourism, and transportation concepts, knowledge, and skills through global leadership in teaching, research, training, and outreach. These activities contribute to economic, sociocultural, and environmental sustainability, including supporting and enriching host cultures.

With this mission, the school’s objectives are threefold: (a) to prepare individuals for leadership and professional positions in the travel industry through education and training, (b) to generate new knowledge in the travel industry through research and graduate education, and (c) to provide service to the community, nation, Asia-Pacific region, and beyond.

Within its mission and objectives, TIM strives for the following goals:

Instruction–to provide high-quality education at the undergraduate and graduate levels on a statewide basis;
Research–to conduct basic and applied research relevant to the travel industry; and
Service–to be the leading travel-industry center for information resources and continuing professional education and training serving the state and the Asia-Pacific region.

Accreditation

TIM is fully accredited by the Association to Advance Schools of Business (AACSB).

Undergraduate Certificate: travel industry management Bachelor’s Degree: BS in travel industry management Master’s Degree: MS in travel industry management PhD Degree: Business Administration (TIM Concentration)

TIM Office of Student Academic Services George Hall 346 2560 Campus Road Honolulu, HI 96822 Tel: (808) 956-8946 Fax: (808) 956-5378 Email: shidler.hawaii.edu/tim/ Website: shidler.hawaii.edu/tim/advising/

Academic advisors assist students with the selection of courses appropriate to their career goals, identifying career goals that are appropriate to their interests, understanding UH Mānoa policies and procedures, and identifying co-curricular activities and/or work experiences to help them develop skills and abilities outside the classroom.

Mandatory academic advising is required for all freshmen, sophomores, and new TIM students. All students are encouraged to see an advisor at regular intervals to plan for graduation in a timely manner. For graduate advising, see Director of TIM MS Program.

Seniors must complete a pre-graduation check and file a diploma application prior to their final semester. Individual advising sessions for graduating seniors are held each semester.

Academic Policies

Good academic standing.

Undergraduate TIM students must meet the following requirements to maintain good academic standing:

. Cumulative GPA of at least 2.0 for all courses attempted at UH Mānoa for a grade. Transfer credits and courses completed under the CR/NC option are not included.
A GPA of at least 2.0 in the upper division TIM core and 2.0 in the TIM emphasis.
Satisfactory progress toward completion of degree requirements. This means students must enroll in courses required for the degree and complete these courses with acceptable grades.

A student who fails to meet any one of the academic standing requirements at the end of any semester is placed on probation. Probationary students must achieve a current (semester) GPA of at least 2.0 to be allowed continued registration. Failure to correct academic deficiencies may lead to suspension and eventual dismissal from UH Mānoa.

Withdrawal from Courses

Withdrawal deadlines are specified by UH Mānoa each semester, and students should take note of the relevant deadlines at the start of the semester.

Undergraduate Program

Areas of emphasis.

TIM offers two areas of emphasis within the BS program: hospitality management and tourism/transportation management. These emphases are a selection of courses, which constitute a more focused study in one area of travel industry management of interest to the student. The undergraduate instructional program is committed to the development of competent management personnel for the travel industry through a curriculum that enables students to develop leadership abilities to solve problems of a dynamic industry.

The global nature of the curriculum provides insight into the role and responsibilities of the industry within state, regional, national, and world perspectives, as well as the nature of service-based enterprises, business ethics, and societal constraints. In addition, practical knowledge regarding operational aspects of the industry enables students to develop “reality skills” within the field.

Hospitality Management

The hospitality management emphasis is intended to provide students with the ability to apply problem-solving, decision-making techniques, and critical-thinking skills to meet current and future industry challenges. Students will study the relationship of the various constituencies (customer, owner, staff) in the management and operation of hospitality businesses, including lodging and food service establishments, as well as event management enterprises.

Courses in this area cover the following areas: management of hotel and food & beverage establishments; food quality management; hospitality financial control; events management; principles of sales and marketing hotels and resorts with a focus on public relations; advertising, pricing, and yield management; operating a commercial food-service facility either as a freestanding operation or as a part of a hotel, club, entertainment/recreation complex, or institution; resort development and management of hotel facilities and design; resort development and management and quantity/quality of food productions.

Graduating seniors take a capstone course in strategic management in the travel industry.

Tourism/Transportation Management

This emphasis focuses on strategic issues related to the tourism and transportation industries. Students can take a combination of tourism and transportation related courses or choose courses that focus on one of these two areas. Tourism management courses cover destination management; travel distribution systems; marketing and management principles within specific types of businesses, geography, and sociocultural aspects of tourism; and sustainable tourism, cultural heritage, and destination management by cultural values. In transportation management courses, students will gain an understanding of the characteristics and importance of transportation systems (both domestic and international); major transportation modes; government, promotional, and regulatory activities in U.S. transportation; the role of transportation in tourism; the transportation systems that impact the economics of both Hawai‘i and the U.S.; supply chain management; and the management of firms in various transportation modes. Course topics include government regulation and promotion, distribution and industry trends; tourist-related transportation systems, surface passenger transportation systems, and air transportation and the cruise business.

Graduating seniors take a capstone course in strategic management in the travel industry

For information on a Bachelor Degree Program Sheet, go to programsheets/ .

Program Learning Objectives for the BS Degree

Knowledge and Global Perspective Identify and demonstrate skills relevant to the operational areas of hospitality and tourism management.
Effective Communication a. Demonstrate effective written communication skills. b. Demonstrate effective oral communication skills.
Leadership and Teamwork a. Demonstrate effective leadership skills, or traits of a leader. b. Work productively, respectfully, and professionally as a team member.
Critical Thinking a. Analyze situations and develop alternative options to resolve identified issues. b. Synthesize appropriate information to develop reliable, valid, and logical arguments.
Ethics and Stewardship a. Apply ethical behavior. b. Evaluate the importance of host cultures to the global hospitality industry and utilize sustainable practices.

Admission Requirements

Change/declaration of major.

Applications are available on the TIM website: shidler.hawaii.edu/tim/undergraduate . Students must have a minimum cumulative GPA of at least 2.0 for all work attempted at UH Mānoa.

New Freshman and Transfer Applicants

New students must meet UH Mānoa admissions requirements. Please refer to the admissions website: manoa.hawaii.edu/admissions .

Transfer Credits Policy

Please refer to the UH Manoa Policy for Transfer Credits at policies.html#mini-three .

Definition: Transfer credits are credits received for previous courses completed at another institution of higher education that articulate with UH Mānoa courses.

Eligibility: Declared majors may request an evaluation of credits taken at other institutions of higher education through the Office of Admissions and Office of the Registrar.

All students are reminded that:

A minimum of 30 credits must be taken at UH Mānoa.
All courses at the TIM school that are designated at the “upper division” (300/400 level) cannot be satisfied with a course transferred from a two-year school.
A minimum of 25 upper division TIM credits must be taken at UH Mānoa.

Application Procedures

Application information, including deadlines and requirements, is available on the TIM undergraduate website: shidler.hawaii.edu/tim/undergraduate .

School Requirements

To earn the bachelor of science degree, students must complete the following requirements:

One course in Written Communication FW: ENG 100, 100A, 190 or ESL 100 or AMST 111.
One course in Quantitative Reasoning FQ: BUS 250, NREM 203, MATH 203, 215, 241, or 251A
Two courses in Global and Multi-Cultural Perspectives (FG): TIM 102 for FGB and one course designated FGA or FGC
COMG 151 or 251 for DA
Any course designated Literature DL. or designated Humanities DH
Any course designated Biological DB
Any course designated Physical DP
Any course designated Lab DY
Any course designated DS other than ECON
four semester sequence of a single language (or proven competency via language requirement waiver or completion of 202/212);
participation in a study abroad or international exchange program of 12 credits or more during a fall or spring semester;
12 credits of international culture/area courses to be chosen from an approved list of culture courses available on: shidler.hawaii.edu/tim/undergraduate ; or
four semesters of language and culture study. The language and culture do not need to match, but culture courses must be from the same culture.
Fulfill the UH Mānoa General Education Focus Requirements. See the “Undergraduate General Education Requirements” section.
Complete the TIM lower division requirements (13 credits): TIM 101, 102; ACC 200, 210; and ICS 101 or (LTEC 112 and 113).
Complete the internship program, (TIM 100, 200, and 300 or 400B or 400C), including 800 hours with at least one internship in the student’s area of emphasis and one in the U.S.;
Statistics (BUS 310, ECON 321, NREM 310 or SOCS 225).
TIM 301, 302, 303, 304, 305, 306.
Hospitality Emphasis (21 credits): TIM 313, 314, 333, 401 or 403, 431, one hospitality elective, and one Tourism/Transportation course.
Tourism/Transportation Emphasis (21 credits): TIM 350; one of (TIM 321, 324, 420 or 425); 431; three Tourism/Transportation electives; and one hospitality course.
Earn a minimum of 120 credit hours with a minimum cumulative GPA of 2.0
Complete at least 45 credits of upper division course work numbered 300 or higher.
Complete at least 25 upper division credits in UH Mānoa.

For more information, please refer to the TIM Program Requirements Sheet and the UH Mānoa Catalog course descriptions.

Multiple Majors and/or Degrees

TIM students may pursue a multiple major/degree in the Shidler College of Business or another UH Mānoa college/ school. Applicants for multiple major/degrees must have a minimum 3.25 cumulative GPA and submit a statement of purpose and academic plan. Applicants must apply separately and be accepted to both colleges and/or schools. For more information, contact a TIM advisor.

Certificate in Travel Industry Management

The certificate consists of 5 courses that provide basic fundamentals in travel industry management for non majors.

Students must apply to the certificate program prior to enrolling in upper division TIM courses. Please refer to the TIM Certificate website for more information: shidler.hawaii.edu/tim/undergraduate .

Graduate Program

The master of science (MS) degree program in travel industry management is designed to provide a specialized education through coursework and research to master a broad set of interdisciplinary skills and knowledge. Students develop analytical abilities and the critical thinking skills necessary for careers in the travel industry. Students are also expected to engage in understanding and execution of research activities.

The program prepares students for careers and leadership roles in the travel industry, including tourism, hospitality, and transportation management, as well as areas covering the entire industry such as information technology, international hospitality management, strategic marketing, and global tourism analysis. Students can also explore specific topics of interest, including sustainable tourism, electronic commerce, services marketing, and management, among others. In addition, the program and faculty have a strong emphasis and expertise in travel and tourism in the Asia-Pacific region. Students come from diverse academic backgrounds, which contributes to a rich and stimulating classroom environment. There are, however, certain subjects that students must be familiar with in order to work from a common knowledge base in our courses. These subjects are: 1) introductory economics, 2) introductory financial and managerial accounting, and 3) introductory statistics. Completion of these courses at either the undergraduate or graduate level is required for graduation but not admission, and options are available for meeting this requirement.

The MS in travel industry management is designed for individuals who hold a baccalaureate degree and a demonstrated interest in the travel industry.

Minimum admission standards include a GPA of at least 3.0 in the baccalaureate work and in the last two years of undergraduate work. Applicants must attain a satisfactory score on the Graduate Management Admission Test (GMAT) or the Graduate Record Examination (GRE). The GMAT is preferred. Students should take the GMAT unless it is not available. Where applicable, the Test of English as a Foreign Language (TOEFL) also is required. The minimum acceptable TOEFL score is 560.

Three letters of reference are required addressing the ability of the applicant to succeed in graduate study and to make future contributions to the travel industry. In addition, two years work experience or equivalent is preferred.

Degree Requirements

The MS is a 30-credit program. Both Plan A (thesis) and Plan B (non-thesis) options are available. Plan A and Plan B students must earn 21 credits in the following required core courses: TIM 601, 602, 603, 605, and 606.

Plan A (Thesis)

In addition to the 21 credits in required core courses, Plan A candidates must complete: three elective courses (9 credits) approved by the graduate chair; and TIM 700 Thesis Research (6 credits).

Plan B (Non-thesis)

In addition to the 21 credits in required core courses, Plan B candidates must complete: four elective courses (12 credits) approved by the graduate chair; and TIM 694 Professional Paper (3 credits).

PhD Travel Industry Management Concentration

Travel Industry Management (TIM) School offers a doctorate of philosophy in Business Administration, Travel Industry Management concentration. The program is individualized and designed to prepare students for a career in research and teaching with the focus on Asia-Pacific with a special emphasis on innovation, destination management and marketing, sustainability in hospitality, and tourism and transportation.

For admission to the PhD in Travel Industry Management, the candidate applicant should meet the criteria listed on the PhD website. The deadline for application is January 31. (Note that admission to the doctoral program is not automatic, and will be determined on a case-by-case basis by a faculty committee.) For further detailed information, please contact the PhD Program in Business Administration at (808) 956-6723 ; email: [email protected] ; web: shidler.hawaii.edu/phd .

Instructional and Research Facilities and Programs

Professional development programs.

The TIM school’s professional development programs are designed to improve managerial skills, exchange professional experiences, develop interrelationships among sectors of the travel industry, and increase awareness of the social, cultural, and economic implications of policy decisions. The Executive Development Institute for Tourism (EDIT) is held each year offering an intensive two-week program for executives and professionals in international tourism. TIM invites industry professionals to continuous learning by participating in the Hawai‘i International Hotel and Hospitality Institute (HIHI) offering series of three days to one-week courses, occasionally held, for those with one or more years of experience in the hospitality field. TIM services also include planning, coordinating and conducting custom short-and long-term education and training programs for tourism and hospitality professionals, government leaders, universities and Edu-tourism programs to expand on participants’ travel and learning experiences while in Hawai‘i and within the Asia Pacific region.

Gee Technology Learning Center

The TIM school’s state-of-the-art information technology center houses an executive video conference suite, a multi-media IT training lab, and the Leong Hop and Bernice C. Loui computer lab.

The Sunset Reference Center

With more than 10,000 items, including books, reports, statistical publications, article reprints, and subscriptions to more than 200 periodicals, the Sunset Reference Center has a comprehensive collection of specialized resource material on tourism in Hawai‘i. The Sunset Reference Center provides research material for students, supports the research activities of faculty, and serves as a major resource center for the Asia-Pacific region.

ECO-Hawai‘i Educational & Community Outreach

ECO-TIM is designed to extend TIM’s expertise in and commitment to responsible tourism to the broader community in Hawai‘i through community outreach, service, and continuing education. This program works with community associations, individuals, small- and medium-sized enterprises, and government organizations to provide outreach services and continuing education activities. Activities include outreach projects, lectures, courses, exhibits, forums, conferences, briefing notes, and internet-based information exchange.

Student Organizations

The TIM school has eight student clubs that provide opportunities for students to interact with their peers, meet industry leaders, and practice management skills through a wide variety of activities. These clubs are Travel Industry Management Student Association, Club Managers’ Association of America (UH Chapter), Pacific Asia Travel Association (TIM Satellite Chapter), Young SKAL, American Hotel & Lodging Association Student Chapter, Eta Sigma Delta, Hospitality Sales and Marketing Association International Student Chapter, and Meeting Professionals International Student Chapter.

Honors and Awards

The TIM school provides scholarships and awards to qualified students. For a list of these scholarships, see the “Tuition, Fees, and Financial Aid” section of the Catalog as well as the STAR scholarship website.

Eta Sigma Delta

Membership in this international honor society for hospitality management is available to undergraduate and graduate students who have achieved outstanding academic records.

Outstanding Student Awards

These awards are given annually to students who have achieved outstanding academic and service performance. Awards include: Distinguished Student in TIM, Special Senior in TIM, Special Junior in TIM, and Outstanding Graduate Student in TIM.

For Honors Program information, see the “Honors” section of this Catalog . Students may apply for UH Mānoa undergraduate research awards.

Dean’s List

For Dean’s List information, see the Academic Honors in the “Undergraduate Education” section of this Catalog .

What to Know About Hospitality and Tourism Management Degree Programs

Hospitality management degrees are designed to train future leaders in the hospitality industry.

How to Study Hospitality Management

Businessman with just arrived a hotel room opening door.

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Running a company in any segment of the hospitality industry requires not only financial and marketing prowess, but also an understanding of how to create an inviting environment for guests.

The art and science of hosting strangers is an essential skill for people working in many kinds of businesses, including airlines, casinos, cruise ships, festivals, hotels and restaurants.

Running a company in any segment of the hospitality industry requires not only financial and marketing prowess, but also an understanding of how to create an inviting environment for guests. Cultivating that marketable skill set is the goal of associate, bachelor's and graduate programs in hospitality management.

What a Hospitality Management Degree Is and What Classes It Requires

The goal of any course of study in hospitality management is to train people to create and maintain spaces where others will immediately feel at home.

“Understanding how to take care of the customer is a foundational aspect of the hospitality discipline,” Angela Ramsey, senior director of communication at the University of Nevada—Las Vegas William F. Harrah College of Hospitality, explained in an email.

Hospitality management degrees are, foremost, degrees in business, says Michael Sabitoni, chair of the food and beverage management department and the international travel and tourism studies department at Johnson & Wales University in Rhode Island. They include classes in accounting, finance, human resources, law and technology, he says.

However, unlike a general business degree, a hospitality degree typically includes specialized coursework focusing on the hospitality industry, such as classes on food service business operations, event management principles, and hotel and resort leadership, Sabitoni says. An overview class about tourism is also typically included in hospitality management programs, and industry internships are often mandatory, he adds.

Many hospitality degree programs require students to participate in experiential learning by helping to operate a student-run hotel or restaurant. They may also contain classes on:

Eco-tourism or sustainable travel
Global tourism and special considerations involved with international trips
Customer service protocols
Assessing the quality of guest experiences
Specific types of hospitality establishments, such as country clubs, golf courses, resorts, stadiums, timeshares or theme parks
Nuances involved in planning certain kinds of events, such as conventions or weddings
Concerns that face certain demographics of customers, including women and people of color
Various types of tourism, including business trips and visits to cultural destinations or historical sites

Top Undergraduate Schools With Hospitality Management Majors

Many U.S. colleges and universities allow undergraduates to major in hospitality management, including multiple nationally renowned academic institutions. Cornell University of New York, an Ivy League college, has a school devoted to hospitality.

Exceptional hospitality programs are often based in major metropolitan areas that attract significant tourism. For example, New York University and Boston University in Massachusetts offer a hospitality management degree.

How to Know if a Hospitality Management Degree Is Right for You

An interest in the food and beverage sector, a love for travel or an interest in entertaining people may lead someone to consider pursuing a degree in hospitality management. But prospective students should be aware that the hospitality sector has leadership roles for people with all kinds of interests and personalities.

Though some managerial positions in the hospitality industry are customer-facing jobs that require significant people skills, there are also back-of-the-house managerial jobs that concentrate on logistics, Sabitoni says.

Significant cultural awareness and strong communication abilities are essential in hospitality. Foreign language skills are also valuable but not mandatory, Sabitoni says.

What You Can Do With a Hospitality Management Degree

Hospitality programs are designed to train future leaders in the sector.

“It can include anything within the hospitality vertical, from hotel investment companies to real estate firms to our big brands which are the Marriotts, the Hiltons, the Four Seasons, to data analytics companies to Googles to Amazons,” says Kate Walsh, dean of the Peter and Stephanie Nolan School of Hotel Administration at Cornell. “Anything that touches hospitality as a part of their business product is something where our students get involved.”

Real estate investment firms often invest in hotel buildings, so people with degrees in hospitality management sometimes find jobs in the real estate sector, Walsh says. Alumni of hospitality management programs sometimes become management consultants who concentrate on assisting companies in the hospitality industry, she adds.

Executive and director roles in the industry typically require at least a bachelor's degree. Many high-level leadership positions at U.S. hospitality firms pay annual salaries above $70,000, according to an article published by Monster.com, a job website.

In 2020, graduates of Cornell's Nolan School had an average base salary of slightly over $69,000 and an average bonus of nearly $15,000, according to the school's employment report .

Considerations for Potential Hospitality Students

Aspiring hospitality managers should be aware of trends that may affect them when they enter the industry, experts say.

This sector has severe labor shortages at hotels and restaurants, many of which laid off workers due to pandemic-related safety measures and now have struggled to replace those workers even after raising wages.

Because of these staffing concerns, many hospitality companies have introduced initiatives to recruit and retain talented staff, improve working conditions, increase job satisfaction and reduce employee turnover, Walsh says.

When comparing hospitality programs, prospective students should investigate whether those programs include experiential learning opportunities, experts say, noting that hands-on projects are one of the best ways to gain hospitality skills. It’s also optimal if hospitality schools offer courses on design, which can inform aesthetic choices about how a hospitality venue looks, according to experts.

“I think the industry needs innovative thinkers," Walsh says. "They need people who think big culturally, who are comfortable with different modes of work, so it’s a great time to join the industry. The industry is trying to be extremely intentional in providing compelling career paths.”

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Tour Manager Education Requirements

The educational requirements for a tour manager typically involve degrees in Business, Communication, Marketing, Music, or Entertainment Business. According to Angela Sebby Ph.D. , Assistant Professor at Western Carolina University's College of Business, "all students should make sure that they pay attention to the diverse sectors, look for trends and adaptations in the industry, gather experience while going to college, network with those in the industry, consider appropriate certifications, and be willing to relocate." Additionally, certifications such as Certified Tour Guide / Director, Certified Hospitality and Tourism Management Professional, and Certified Tour Professional can also be beneficial for aspiring tour managers.

What education do you need to become a tour manager?

What degree do you need to be a tour manager.

The most common degree for tour managers is bachelor's degree, with 73% of tour managers earning that degree. The second and third most common degree levels are associate degree degree at 12% and associate degree degree at 7%.

Bachelor's , 73%
Associate , 12%
Master's , 7%
High School Diploma , 5%
Other Degrees , 3%

What should I major in to become a tour manager?

According to experts, tour managers often excel with majors such as business, communication, or marketing. As stated by John Doe, a tour manager and industry expert, "Having a strong foundation in these areas can greatly benefit those looking to pursue a career in tour management."

Business , 18%
Communication , 11%
Marketing , 11%
Other Majors , 54%

Most common colleges for tour managers

Tour managers often get their degrees at Full Sail University, University of Central Florida, and Belmont University. Here are the most common colleges for tour managers in the US based on their resumes.

Best majors for tour managers

Best colleges for tour managers.

The University of Pennsylvania, University of Southern California, and Northwestern University are top colleges for aspiring tour managers. These institutions offer educational opportunities that often lead to higher salaries and better job prospects. Their admissions and retention rates, as well as the earnings of graduates, demonstrate their commitment to producing successful tour managers. Boston University and Pennsylvania State University also rank highly, offering valuable resources for tour managers to excel in their careers.

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition

2. University of Southern California

Los Angeles, CA • Private

3. Northwestern University

Evanston, IL • Private

4. Boston University

Boston, MA • Private

5. Pennsylvania State University

University Park, PA • Private

6. Harvard University

Cambridge, MA • Private

7. University of Washington

Seattle, WA • Private

8. University of Texas at Austin

Austin, TX • Private

9. New York University

New York, NY • Private

10. University of Maryland - College Park

College Park, MD • Private

20 best online courses for tour managers

1. Digital Project Management

Build confidence translating business requirements into project scope statements, creating project plans in Waterfall or Agile, and developing a high-performing team...

2. Guided Tour of Machine Learning in Finance

This course aims at providing an introductory and broad overview of the field of ML with the focus on applications on Finance. Supervised Machine Learning methods are used in the capstone project to predict bank closures. Simultaneously, while this course can be taken as a separate course, it serves as a preview of topics that are covered in more details in subsequent modules of the specialization Machine Learning and Reinforcement Learning in Finance. The goal of Guided Tour of Machine...

3. Introduction to Game Localization

Become a translator, tester or project manager specialized in gamelocalization and get paid for your gaming passion...

4. Warehouse Management in Logistics & Supply Chain Management

Warehouse Logistics Management in Supply Chain Management, Warehouse Inventory Management in Logistics and Supply Chain...

5. Payroll Management

Use free UK payroll software to perform essential payroll management...

6. Travel Management Course (Skill-Based)

#1 Travel Management Course in the Industry .All you need to know to step into the Travel & Tourism Sector...

7. Logistics Management: International Transport & Shipping

Logistics Supply Chain Management Basics - Transport / Import - Export your Freight / Inventory by Air, Sea or Land...

8. Global Air Logistics Management in Supply Chain Management

2021 Air Logistics Management, Logistics Document, Logistics & Supply Chain Management, Logistics & Supply Chain Costing...

9. Entity Framework Core - A Full Tour

Learn how to use and take advantage of the full feature set of Entity Framework Core in your .NET Core applications...

10. The Business of Logistics in Supply Chain Management

Kick start your Career as a Logistics Manager or a Supply Chain Manager...

11. Customer Service Training: Dealing with Difficult Customers

Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

12. Successful Events: Event Planning, Marketing & Management

Create a single successful event or event-series with effective event promotion, planning, management, and monetization...

13. Fundamentals of Logistics, Supply Chain & Customer Service

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

14. Local Business Marketing With Local SEO & Social Media 2023

Local business marketing with local SEO, Google map search (Google My Business) local lead generation and social media...

15. Supply Chain Management A-Z: Operations & Logistics Basics

Supply Chain Management Basics: An MBA style course to boost your career as a business operations & logistics manager...

16. Master Course in Logistics and Supply Chain Management 2.0

Fundamentals, Designs and Operations of SCM and Logistics, International Transport, Port and Shipping, Dropshipping...

17. Website Localization For Translators

Learn how to to translate and localize websites to specialize as a website translator and localizer...

18. Logistics and Ocean Shipping in Supply Chain Management

Export & Import by Container Shipping, Logistics Management of Inventory by Sea in Logistics & Supply chain Management...

19. Start Improving Customer Service

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

20. Customer Experience Management (CX): MASTERCLASS 2023

#1 Customer Experience Management Course. Discover The Art Of A Client-Centric Culture. Customer Journey. B2B. B2C...

Top 10 most affordable universities for tour managers

The most affordable schools for tour managers are University of Florida, baruch college of the city university of new york, and hunter college of the city university of new york.

If the best universities for tour managers are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for tour managers.

1. University of Florida

Gainesville, FL • Private

Cost of Attendance

2. Baruch College of the City University of New York

3. Hunter College of the City University of New York

4. California State University - Long Beach

Long Beach, CA • Private

5. California State University - Bakersfield

Bakersfield, CA • Private

6. University of South Florida

Tampa, FL • Private

7. California State University - Los Angeles

8. Florida State University

Tallahassee, FL • Private

9. Brigham Young University

Provo, UT • Private

10. Florida International University

Miami, FL • Private

Top 10 hardest universities to get into for tour managers

The hardest universities for tour managers to get into are University of Pennsylvania, Northwestern University, and Harvard University.

Some great schools for tour managers are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for tour managers based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

Admissions Rate

SAT Average

2. Northwestern University

3. harvard university.

4. Johns Hopkins University

Baltimore, MD • Private

5. Carnegie Mellon University

Pittsburgh, PA • Private

6. Washington University in St Louis

Saint Louis, MO • Private

7. Columbia University in the City of New York

8. university of southern california.

9. Northeastern University

10. Duke University

Durham, NC • Private

Top 10 easy-to-apply-to universities for tour managers

The easiest schools for tour managers to get into are Mount Saint Mary's University, barry university, and university of the incarnate word.

Some schools are much easier to get into. If you want to start your career as a tour manager without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for tour managers.

1. Mount Saint Mary's University

2. Barry University

3. University of the Incarnate Word

San Antonio, TX • Private

4. University of Baltimore

5. University of North Texas at Dallas

Dallas, TX • Private

6. Holy Names University

Oakland, CA • Private

7. Wayland Baptist University

Plainview, TX • Private

8. Oklahoma Wesleyan University

Bartlesville, OK • Private

9. California University of Pennsylvania

California, PA • Private

10. San Francisco State University

San Francisco, CA • Private

Average tour manager salary by education level

Tour managers with a Doctorate degree earn more than those without, at $76,954 annually. With a Master's degree, tour managers earn a median annual income of $70,368 compared to $58,467 for tour managers with an Bachelor's degree.

Tour Manager Education FAQs

What is the best college for tour managers, search for tour manager jobs.

Updated April 5, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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How-To Guides /

How to Become a Tour Manager?

Updated on
Feb 8, 2023

What’s better than visiting new places everyday? A career in Travel and tourism is known to give aspirants the ever wanted comfort, exposure perks and glamour that they always wanted. It is a constantly growing sector with various job requirements. Tour Manager is one among the many job profiles in this sector. They are in charge of ensuring that travel arrangements for groups of vacationers go as smoothly and enjoyable as possible. In this blog, we will provide a complete guide on how to become a Tour Manager!

This Blog Includes:

Who is a tour manager, educational requirements, tour management course curriculum, diploma and certificate courses , ug courses , top global universities, top colleges in india, responsibilities of a tour manager, skills required to become a tour manager, scope and salary of a tour manager , top recruiting companies.

Do you enjoy travelling? Then here’s a blog on you on How to Become an Air Hostess?

Tour managers, sometimes known as tour directors, ensure that travel arrangements go as smoothly as possible and that tourists receive practical assistance throughout their trip. They follow guests during a trip, informing them of facts such as arrival and departure schedules, as well as points of interest. It is necessary to have extensive knowledge of a specific location or region, and you may be asked to act as a tour guide throughout the trip. Communication skills , public speaking and good sense of places are of the most important skills and qualities of an aspiring tour manager.

Is dance is your passion? Then you must read How to Become a Choreographer?

Although there is no specific eligibility criteria for becoming a tour manager, aspiring candidates must know what the generic criteria is. To become a tour manager, an individual must meet the following eligibility criteria:

Candidates must have completed 10+2 from a recognized board with aggregate marks of at least 50%.
Candidates must hold a bachelor’s degree in related fields like Aviation Management, Travel & Tourism Management, etc.
Candidates having IATA certification /diploma in travel and tourism are given preference.
Candidates with prior experience in work related to the tourism industry are preferred.
Candidates must possess the required skill set for becoming a tour manager.

For those who wish to pursue a career as tour manager while pursuing a course in the same field of study, we have mentioned the breakdown of the tourism management course below:

Heritage & Environment
Tour Planning & Costing
Geography in Travel Planning
Micro management of travel operations
Guiding The Tourist
Communication & Customer service skills
Passport & Visa Documentation
Culture & Cuisine of the world
Marketing strategies & Organizational skills
Travel Formalities
Tour Management
Techniques of Tour Planning
Tourism Promotion
Project Work

Here’s everything you need to know about Career as a Fashion Blogger

Become a Tour Manager: Popular Courses

For becoming a tour manager, students preferably should hold a degree in the following few courses:

Some of the popular diploma and certificate courses are shared below.

Diploma in Tour Management
Certificate Course in Tour Management
Certificate Course in Travel & Hospitality
Certificate Course in Travel & Tourism
PG Diploma in Travel and Tourism
Diploma in Cruise Line Operations and Management
Diploma in Airfares & Ticketing
Diploma in Computer Reservation System
Diploma in Travel and Tourism with Amadeus

Have a look at the most prominent Undergraduate courses below.

Bachelor in Hospitality
Bachelors in Hotel Management
Bachelor of Tourism Administration
BA (H) Hotel Management, Travel and Tourism
BCom Tourism and Travel Management
BBA in Aviation Management
BBA in Travel and Tourism Management

The most popular postgraduate courses are listed below.

Masters in Hotel Management
MBA in Aviation Operations
MBA in Travel and Tourism Management
Masters in Hospitality
Executive MBA in Tourism, Hospitality and Aviation Programme
Master of Tourism Administration
MBA Tourism and Travel
MBA Tourism and Leisure
MBA International Business with specialisation in Tourism
MBA Tourism and Cargo Management
MA in Travel and Tourism
Master of Philosophy ( MPhil ) in Tourism
PhD in Travel and Tourism

For becoming a tour manager, students can apply for the following colleges abroad:

Listed below are the top colleges where students can apply to pursue tour management (travel & hospitality) in India.

Chandigarh University
Amity Institute of Travel & Tourism, Delhi
New Delhi YMCA
Jamia Millia Islamia, Delhi
Graphic Era University, Mussoorie
University of Petroleum and Energy Studies, Dehradun
Manipal Academy of Higher Education, Manipal
Birla Institute of Technology, Mesra

While becoming a tour manager might be a career of your choice, you must also be aware of the duties and responsibilities associated with this role. As a tour manager, an individual is expected fulfil certain responsibilities such as:

Welcoming the passengers and keeping them informed about travel arrangements.
Accompany groups travelling by bus, car, boat, rail, or plane
Examine tickets and other pertinent papers, seat assignments, and any special requirements.
Helping passengers with passport and immigration related work
Assist vacationers with check-in and settling into their accommodations
Provide a variety of facts on itineraries, places, and culture
Inform passengers of arrival and departure times at each stop on the schedule, and make sure that all members of the group are back on the coach before departing from each stop.
Ensuring al travel arrangements have been smoothly laid
Handle situations, such as assisting a sick vacationer or people who need to call family ones immediately
Make contact with places to stay or visit ahead of time to confirm specifics and plans
Liaise with hotels, bus companies, restaurants, and other clients to provide information on facilities such as sights, restaurants, and stores at each destination.

For those who wish to become a tour manager, they must possess the following skills:

Excellent communication skills
Ability to work handle stress
Time management skills
Knowledge of foreign languages
Organisational skills
Interpersonal skills
Problem solving skills
Customer friendliness
Working under pressure

Tour managers’ starting salary in full-time work generally varies from INR 15,000 to INR 30,000 per month. Tour managers with experience may expect to earn between INR 35,000 and INR 50,000 per month. Salaries at the senior level or with significant experience might exceed INR 50,000 per month. However, remuneration is often determined per day, with rates and expenditures changing between firms. Salaries differ greatly based on the business, the location/country visited, and the sort of trip. Salary may be supplemented by commission and gratuities; the amount will vary according to the clients and the tour. Salary levels are affected by industry circumstances.

Let’s now have a look at some of the best travel and tourism companies that are among the top recruiters of tour managers:

Thomas Cook (India) Ltd
Cox & Kings Ltd
Kesai Tours
Kuoni Travel
Indian Railways Catering and Tourism Corporation

The main job of tour managers is to ensure that travel arrangements go as smoothly as possible and that tourists receive practical assistance throughout their trip

Yes, tour manager is a good job that is continuously growing.

Marty Hom is one of the famous tour managers.

This was all about how to become a tour manager. Hope this blog has helped you with the necessary details for making a successful career in this field. If you require assistance in choosing the right university to study abroad , Leverage Edu experts can guide you through the process. Sign up for a free session right away! Call us immediately at 1800 57 2000 for a free 30-minute counselling session.

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COMMENTS

Become a travel manager and work your way around the world
A travel manager is responsible for ensuring the smooth execution of travel experiences at a travel agency. Duties can include booking the tickets, organizing transport and sorting out accommodation - all while providing excellent customer service. This requires travel managers to have the necessary skills to create long-lasting relationships ...
Travel Manager Education Requirements And Courses
The educational requirements for a travel manager are varied, with some positions requiring no formal education, while others may prefer a high school diploma, certificate, associate's degree, or bachelor's degree. According to the data, 30.8% of travel managers have a high school diploma, 11.49% have a certificate, 43.36% have an associate's ...
How to Become a Travel Manager
Has full authority for personnel actions. To be a Travel Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. People's Opinions on Travel Manager responsibilities.
Travel Manager Job Description [Updated for 2024]
Travel Manager Education and Training Requirements. Travel Managers typically have a bachelor's degree in travel and tourism, business management, or another related field. They need a strong understanding of the travel industry, including knowledge of various travel destinations, booking procedures, and travel regulations.
How to become a corporate travel manager
1. Get the right education and training. While it is not unheard of to get a corporate travel manager job with a high school diploma and the right know-how, you increase your chances by having the right college degree. This includes a bachelor's degree in areas such as tourism, travel, and hospitality. A master's degree in the travel ...
What is a travel manager and how to become one
The educational requirements for a travel manager typically include a high school diploma, with many holding an associate degree in fields such as business, hospitality management, or management. Certifications such as Travel and Tourism Professional, Certified Travel Associate, or Certified Corporate Travel Executives can also be beneficial. ...
Travel Manager Job Description
Being a Travel Manager prepares periodic budget and utilization reports. Provides guidance to employees about travel requirements including visa, medical, and special conditions. Additionally, Travel Manager may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Travel Manager manages subordinate staff ...
Travel Manager Job Description
Manage travel logistics for incidents. Lead travel related communication and marketing plans within region. Dispute resolution related to car service. Monitor and enforce compliance to all internal/external requirements. Providing case management and routine discharge planning services to patients and their families.
5 Best Travel Manager Certifications in 2024
Certified Corporate Travel Executives (CCTE) GBTA. 4. Certified Manager Certification (CM) ICPM. 5. Certified Hospitality and Tourism Management Professional (CHTMP) AHLAEI. Most common certification.
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It offers three training programs with certifications; each costs $599. Certified Travel Associate: This program requires one year of experience or a score of at least 80% on the TAP test. Earn ...
Top 11 Travel Manager Certifications
The cost of obtaining a GBTA Certification varies depending on which level of certification you are pursuing. The fee for taking the CBTP exam is $495 USD while the fee for taking the CBTE exam is $595 USD. 7. International Air Transport Association (IATA) Diploma in Travel Management.
How To Become A Travel Agent
future education: Get certified.Earning your Certified Travel Associate (CTA®), Certified Travel Counselor (CTC®), or Certified Travel Industry Executive (CTIE®) designation tells your clients, co-workers, and staff that you are committed to excellence. Just like a well-respected MD or CPA, those certifications indicate your work ethic and industry expertise as a professional travel agent.
Master the Art of Becoming a Tourism Manager
Education requirements for becoming a tourism manager A minimum requirement for most corporate travel operations positions is an undergraduate degree. While it doesn't necessarily have to be in tourism management specifically, degrees in related fields like hospitality management, business administration, or marketing can also ...
Travel Manager Job Description
Travel Manager Education and Training. While there are no minimum education requirements to become a travel manager, employers typically prefer candidates who have taken courses in the travel industry. Candidates with travel experience, certification in travel or hospitality, or prior industry work experience are sought after. ...
School of Travel Industry Management
General Information. The School of Travel Industry Management (TIM) is recognized as a leading educational institution in hospitality, tourism, and transportation management. TIM pioneered the concept of integrating all aspects of the travel industry under a single discipline. Built on a foundation of management science, TIM draws on a broad ...
8 Travel Agent Certifications (And How To Earn One)
Travel agent salary. The average annual salary for a travel agent is $53,457 per year. Travel agents may receive benefits such as a 401 (k), health insurance, dental insurance, vision insurance and paid time off. Your salary can also depend on the city and state in which you work and your experience level.
What to Know About Hospitality and Tourism Management Degree Programs
Hospitality management degrees are, foremost, degrees in business, says Michael Sabitoni, chair of the food and beverage management department and the international travel and tourism studies ...
What is a tour manager and how to become one
A tour manager is responsible for organizing and executing tours, often for music artists or other performers. They manage all aspects of travel logistics, including booking flights, ground transportation, accommodations, and visas. They also handle scheduling, budgeting, and communication with venues, staff, and other stakeholders.
How To Become A Travel Manager: Career Guide, Courses, After 12th
How to become a travel manager in India. To work as a Travel Manager, there is no need to pursue any specific stream. One must concentrate on boosting the aggregate score to get admission to the best universities. Details of school level preparation are as below. School Level Preparation. At the school level, one can pursue any stream for class 12.
Tour Manager Education Requirements
details. Average tour manager salary by education level. Tour managers with a Doctorate degree earn more than those without, at $76,954 annually. With a Master's degree, tour managers earn a median annual income of $70,368 compared to $58,467 for tour managers with an Bachelor's degree. Tour Manager education level.
How to Become a Tour Manager? Courses & Colleges
To become a tour manager, an individual must meet the following eligibility criteria: Candidates must have completed 10+2 from a recognized board with aggregate marks of at least 50%. Candidates must hold a bachelor's degree in related fields like Aviation Management, Travel & Tourism Management, etc. Candidates having IATA certification ...