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Important Information for customers with pre-existing medical conditions

We are obliged to inform you of how to improve your access to travel insurance policies that include cover for more serious medical conditions. The following factors would determine when this information is relevant to you:

• You have not been offered, or we/the insurer, have declined a quotation wholly or partly due to a medical condition

• Your policy has been cancelled, wholly or partly, due to a medical condition

• You have been offered a policy with a medical condition premium of £100 or more

• You have been offered a policy in respect of which the medical condition premium is not known.

We would like to provide you with details of a ‘Medical Cover Firm Directory’, which is a publicly available directory that only lists firms that provide or arrange travel insurance policies that cover more serious medical conditions. The directory will also show you enough information about each firm listed, so you can make an informed initial choice about which provider might meet your needs.

The advantages of using the directory is that it makes it easier for you to navigate the available market. It also makes it more likely that you will find a firm who:

• Is willing to offer cover for your condition

• Is willing to offer cover for your condition without specific exclusions

• Is willing to offer cover for your condition at a more affordable price.

The Money and Pensions Service (MaPS) travel insurance directory can be accessed here .

Consumer enquires about the directory can be made to the Money Advice Service’s Customer Contact Centre, which is available Monday to Friday, 8am to 6pm using the details below:

Telephone – 0800 138 7777

Email – [email protected]

Address – The Money Advice Service, Holborn Centre, 120 Holborn, London, EC1N 2TD.

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MaPS Travel Insurance Directory

Learn more about the Money and Pensions Service (MaPs) Medical Travel Insurance Directory.

What is the Money and Pensions Service (MaPs) Medical Travel Insurance Directory?

If you have a serious medical condition, you know how difficult it can be to find Travel Insurance. Many companies exclude coverage for certain conditions or charge high premiums. That’s where MaPS Medical Travel Insurance Directory comes in.

MaPS is the leading resource for consumers who need travel insurance even if they have serious medical conditions. It lists specialist providers who offer coverage to consumers with excluded conditions.

How can AllClear Travel Insurance help?

AllClear is a MaPS Travel Insurance directory provider with a 5 Star Defaqto rating 1 . We’re a specialist providers dedicated to providing cover for travellers with pre-existing medical conditions, and we take pride in our presence on the Medical Travel Insurance Directory.

Travelling with serious medical conditions can be both exciting and nerve-wracking. You may be eager to explore new destinations, but concerned about finding adequate Travel Insurance to cover your specific needs.

This is precisely why AllClear is here. AllClear Travel Insurance is a specialist provider that understands the unique needs of travellers with medical conditions. We handle all medical condition enquiries on a case-by-case basis, ensuring that each customer receives tailored cover to suit their specific medical conditions and requirements.

With AllClear Travel Insurance, you can have peace of mind knowing that you have comprehensive Travel Insurance. Whether it’s a single trip or an annual multi-trip policy , AllClear Travel Insurance offers quality cover at an affordable price.

More information on how to access the MaPs Directory for Medical Travel Insurance

You can obtain an instant online quote or contact our call centre for assistance in obtaining a quote.

What our Customers Say

Allclear travel insurance cover.

At AllClear Travel Insurance, we understand that finding suitable cover can be a challenge, especially for individuals with pre-existing medical conditions. That’s why we offer comprehensive Medical Travel Insurance , with no age limit.

We believe that everyone should have the opportunity to explore the world, regardless of their medical history. With AllClear, you can enjoy your trip knowing that you have the protection you need.

SWIPE TO COMPARE POLICIES

* If you buy a policy which includes cancellation cover. All these figures are per person and per trip.

Can AllClear provide cover for my conditions?

Our Medical Travel Insurance policy goes beyond the cover offered for medical conditions excluded by standard Travel Insurance. It provides extensive medical cover, including medical treatment for all medical conditions such as heart conditions , cancer , and high blood pressure . Depending on your medical history there may be an additional premium.

We understand that more serious medical conditions and issues can arise unexpectedly, and our policy ensures that you have access to the necessary medical attention if needed.

With our innovative medical screening quotation system, we are able to provide instantaneous decisions on your medical cover.

How do I get an AllClear Travel Insurance Quote?

Call us or go online for a quote. As a specialist, AllClear can cover all pre-existing conditions.

Tell us about your condition. As part of the quote process, we’ll run through a medical screening, and ask you some questions about your conditions.

Select your level of cover. Once you’ve completed the medical screening process, you’ll be able to choose the level of cover that best suits your needs.

How can I access the MaPs Directory for Medical Travel Insurance?

For further details about the MaPs Directory, there are three convenient options available to you. Firstly, you can call the MaPs Directory hotline at 0800 138 7777. This phone service is available Monday to Friday, from 8am to 6pm. A dedicated team of professionals will be happy to assist you in finding the Travel Insurance information you need.

Alternatively, you can visit the MaPs website and access the online Travel Insurance MaPs Directory. This comprehensive online resource provides a wealth of information about various Travel Insurance providers and their policies. You can easily navigate through the directory to find the most suitable Travel Insurance for your needs.

If you prefer to communicate via email, you can also reach out to the MaPs Directory team at [email protected] . Simply send them an email with your query or request and they will respond as soon as possible with the relevant information.

When obtaining a quote for medical Travel Insurance through MaPS, you must provide information regarding any pre-existing medical conditions. The directory is available as a free and impartial money advice service set up by the Government to assist travellers with pre-existing medical conditions only.

Customer Contact Centre:  call  0800 138 7777  (Monday to Friday – 8am to 6pm) Website:   The Money Advice Service Medical Travel Directory Email:   [email protected]

Tips for Choosing the Right MaPS Travel Insurance Policy

While choosing a MaPS Travel Insurance Policy, make sure to:

• Declare all details
• Check excess levels
• Review maximum coverage
• Consider travel frequency

By taking these steps, you can find the best Travel Insurance policy that caters to your specific needs and provides peace of mind during your travels.

In addition, it’s essential to consult with a health professional to assess medical condition and any precautions you may need to take before travelling. Fully declaring any pre-existing medical conditions when applying for Travel Insurance will ensure proper coverage and prevent any potential complications during your journey.

View video transcript

Most people agree it’s important to get travel insurance if you’re traveling away from home but if you have a serious medical condition, finding the right insurance can be a frustrating, exhausting, and expensive experience. We can help. Our directory has a list of firms that specialize in offering travel insurance to peoplewith serious or life-threatening medical conditions. So if you’ve had your travel insurance declined or canceled because of a medical condition or your condition won’t be covered, you’re in the right place. Also, if an extra premium has been added to your policy because of your condition, then it’s worth seeing if any of the firms in our directory can offer a better price. All of the firms are regulated by the financial conduct authorityand have been through very specific entry criteria to prove their specialism. You will have to go to the individual firms to get a quote, but it’s worth trying more than one as prices will vary. If the process of shopping around starts to get you down and it all feels a bit too difficult you can ask an insurance broker to do the hard work for you. The box at the bottom of the screen will tell you more about this service. We hope you find the insurance you need so you can have the trip you deserve.

The MaPS Directory is an online resource specifically designed to assist individuals in finding medical Travel Insurance providers that are tailored to their distinct medical conditions and requirements.

AllClear can provide Travel Insurance if you are on a waiting list for treatment or investigation due to a diagnosed condition. However, they cannot provide cover until you have a confirmed diagnosis if awaiting an initial diagnosis for symptoms.

Medical Travel insurance will not cover incidents that occur due to being under the influence of drugs or alcohol, and also won’t cover the theft of unattended possessions if reasonable care has not been taken.

1 Gold Plus product is 5 star rated by Defaqto.

Written by: Russell Wallace | Travel Insurance Expert Last Updated: 12 April 2024

† Based on Trustpilot reviews of all companies in the Travel Insurance Company category that have over 70,000 reviews as of January 2024. AllClear Gold Plus achieved a Which? Best Buy.

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MaPS Directory

We understand the importance of getting full cover when you’re on holiday, especially if you have existing medical conditions. At Flexicover, we can consider cover for hundreds of medical conditions, and we pride ourselves on providing quality travel insurance policies to suit the needs of our customers. 

Although we believe our policies are excellent value for money, we want to ensure we are always putting our customers and their needs first. Therefore, if you feel as though the price you have been quoted is too high, or you are unable to find cover with us, we wanted to let you know that you can access a number of specialist providers on a directory provided by the Money Helper travel insurance directory .

Can Flexicover provide cover for my conditions?

If you haven’t already, our online quote system will guide you through the process of declaring your medical conditions, and you’ll get an instant decision on whether we can provide cover or not. Simply get a quote or contact us to discuss further. 

What is Money Helper ?

Money Helper is run by the Money and Pensions Service (MaPS). MaPS is a free and impartial money advice service, set up by the Government to provide information and guides to help improve your finances. The Money Helper travel insurance directory has been created for people who have potentially been refused cover, had cover excluded, or received a high additional premium in connection to their medical conditions, to allow them to shop around alternative providers. 

How can I access the Money Helper Directory?

• By Phone – call 0800 138 7777, they are open Monday – Friday 8am to 6pm
• Online – you can visit the online travel insurance Money Helper directory for a full list of participating travel insurance brands by clicking here . 
• By Email – simply contact [email protected]

Who is the travel insurance directory for?

Please watch the short video below from The Money Helper travel insurance directory website.

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Money Helper Travel Insurance Directory

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Medical travel insurance is an online comparison website for those with pre-existing medical conditions requiring travel insurance. Medical travel insurance www.medicaltravelinsurance.co.uk is a trading style of Brokersure Ltd. Brokersure is authorised and regulated by the FCA.

For more information regarding Medical Travel Insurance click here , alternatively phone or email us.

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Medicaltravelinsurance.co.uk travel insurance is a trading style of Brokersure Ltd who are authorised and regulated by the Financial Conduct Authority. FCA No: 501719. Brokersure Ltd, Digital House, Threshelfords Business Park, Inworth Road, Feering, Essex, CO5 9SE.

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MaPS - Medical Travel Insurance Directory

What is the money and pension scheme (maps) medical directory.

The MaPS Medical Travel Insurance Directory has been set up for consumers who are struggling to navigate the market due to serious medical conditions affecting their quotes. This includes consumers who have had medical conditions excluded, or a high additional premium added in connection with these conditions. The directory gives consumers access to several specialist providers.

What we can do to help?

If you would like a quotation to cover your medical conditions when travelling you can get an instant online quote by clicking here . Alternatively please contact our friendly call centre and we will be happy to assist you and provide a quotation.

How can I access/contact the Medical Firm Directory?

Consumer enquiries about the MaPS directory can be made to the Money Advice Service’s:

Customer Contact Centre: call 0800 138 7777 (Monday to Friday - 8am to 6pm) Website: The Money Advice Service Medical Travel Directory Email: [email protected]

Extra Information about the Directory

A short video is provided below created by MaPS to explain any further details about the directory.

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Maps travel insurance directory.

If you have a serious medical condition, finding the right Travel Insurance can be frustrating, exhausting and expensive. That’s why the Money and Pension Scheme (MaPS) has created a  medical Travel Insurance directory, to help people who are struggling to find cover due to serious medical conditions.

It’s also why Just Travel Cover exist, and as a specialist provider for people living with  pre-existing medical conditions , we are proud to be listed on the MaPS Directory.

We will compare several insurers for you to help find the right travel insurance for your needs at the best price, to save you shopping around. If we can’t help, we will signpost you to the directory where you will find more specialist providers.

MaPS Travel Insurance Directory FAQs

Do i need to use a specialist travel insurance provider.

If any of the following apply to you, then we may be able to help. If not you will find a list of dedicated specialsits via the directory. 

• You have been refused travel insurance because of a medical condition.
• An existing policy has been cancelled or amended because of a medical condition.
• You have been offered insurance, but your medical condition has been excluded.
• You have been offered insurance with a high additional premium because of your medical condition.
• Like Just Travel Cover , the firms on the MaPS Directory specialise in providing travel insurance to people who have serious and/or multiple medical conditions that carry a high risk of needing some form of medical intervention while you are on your trip. Examples of conditions might be cancer, stroke or serious heart condition, respiratory conditions or conditions that have been diagnosed as terminal.

Why is it more expensive to get Travel Insurance for certain medical conditions?

There are a number of factors that insurers take into account when working out how much you have to pay.

For example, the cost of medical treatment can be more in some countries than in others (Spain, United States and Canada are among the more expensive countries).

Insurers will also consider the type and severity of your medical condition(s) and how long you intend to be away and your age will also play a part.

That’s why we work with a range of insurers, allowing you to compare prices quickly and easily to ensure you’re getting the cover you need at the best price.

What is medical screening?

Most companies that provide Travel Insurance for people with serious medical conditions use a medical screening company.

At Just Travel Cover we use Verisk.

You will be asked questions about your condition(s) and the answers you give will decide whether you will be offered Travel Insurance and the price you will need to pay for that level of cover.

If you visit the MaPS Directory you’ll see the name of each medical screening company to make this easier for you.

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