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Ramsay World Travel   Reviews

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Reviews 4.7.

1,108 total

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Greece adventure

Kerrie ann was very helpful taking time & found the best deal for myself & my husband. The hotel looks amazing

Date of experience : September 18, 2024

Iv booked a few holidays through ramsey…

Iv booked a few holidays through ramsey travel and never had any issues. This time round I changed hotels a few times due to bad reviews and Laura was amazing. Totally understood my concerns and found the the perfect hotel for us.

Date of experience : September 11, 2024

I spoke to a very helpful lady called…

I spoke to a very helpful lady called Georgia, who was able to answer a query that I had about a particular hotel. She did this promptly and professionally, ensuring that my query was answered to my satisfaction. She was very friendly and was happy to meet my request. I have used Ramsay Travel many times before and, because of the good service, will continue to do so in the future.

Date of experience : September 07, 2024

Kerry Ann was fantastic

Kerry Ann was fantastic , helpful, professional and got us the exact package I went in to enquire about . We are over the moon and super excited for our up and coming trip .

Date of experience : September 10, 2024

Excellent Service

Everything was books so quickly and conveniently. Nick listened to what we wanted and managed to get everything we wanted! I would 100% recommend booking a holiday with Ramsay Aberdeen.

Great Customer Service

Spoke to Danny in the Stirling office today re a holiday to New York next year for my family and I. Danny was very pleasant and helpful during our conversation answering all my questions. I wanted a few different quotes Danny looked into this for me and called me back. After we had booked and paid our deposit Danny sent me all the relevant information and forms required. Very impressed with the service I received.

Date of experience : August 29, 2024

Hamish - The best customer care

Booking a holiday with Ramsays World Travel was so simple and hassle-free. This was due to the care and attention of Hamish. Despite me changing my query several times, Hamish was patient and always supportive, going the extra mile to provide the information I requested. An employee this company should be exceptionally proud to have representing them. I look forward to booking further trips.

Date of experience : September 04, 2024

Fantastic Service

What a fantastic service we received from Paul McLay. Great communication with him and he managed to get us a cracking deal for our trip to Dubai, better than any other online quote I'd seen!

Date of experience : August 31, 2024

From start of booking cruise

From start of booking cruise, to to processing, and to finishing, has been relatively easy. Thankyou.

Date of experience : September 12, 2024

Always a pleasure doing my travel…

Always a pleasure doing my travel though Ramsay travel,Stuart was very patient with me during the planning process of our trip. Highly recommend!

Date of experience : September 05, 2024

I am so grateful for the excellent service we have received from the staff at Ramsay World Travel. Twice we had to get name changes as two family members couldn’t travel and on both occasions this was carried out efficiently. I’m very grateful as I was quite stressed by the situation but within a day everything was sorted. Thank you especially John.

Date of experience : August 13, 2024

Made booking on Dundee Cruises with Ramsay Travel Dundee

Made booking on Dundee Cruises. Norway, 10/09/24. At time of booking I asked if fridge was in room because of medication, was told yes all rooms have fridges. Someone from Ramsays called last week to confirm everything was OK and I asked about fridge again and agent could not see request. Said he would find out for me. To date knowone had curtesy to call back. I have since found out myself no fridges in cabins. So my estimation of Ramsay is not a lot when dealing with people's health. It's called pass the buck. Never use them again as they don't want to know once they got money.

Date of experience : August 26, 2024

Prague city Break

Assistant ( Caitlyn ) very helpful and managed to find everything I asked for really quick .

Date of experience : September 09, 2024

Great experience of Booking a Cruise with Ramsay Travel

Spotted the cruise holiday first on the internet first, on a Friday evening, then sent an email to Ramsay Travel that evening asking them to look in to it for me. First thing on the Saturday (next day) I was at the phone waiting until shop opened at 9:00. A female answered the phone and stated she was a new assistant, and she told me she would get someone to look in to it for me, as she confirmed my email had been received. A cannot remember the name of the gentleman that phoned back, but all was done and dusted within no time at all, and all booked - thanks again. PS Booked a cruise with Ramsay last year also, and all good

Date of experience : August 17, 2024

Excellent Attention to Detail

Excellent Attention to Detail Very quick to respond Very happy with the options provided

Booking made easy

Ramsay Travel are so helpful and make booking a holiday so easy, they have taken all the stress out of booking and making sure everything is covered.

Date of experience : August 24, 2024

Excellent service from Laura at Ramsay…

Excellent service from Laura at Ramsay Travel Aberdeen. Received quote by telephone, checked annual leave dates with work and called back to book. All our details were on system as previous customers. Great service without having to go into store.

Date of experience : July 23, 2024

Fantastic service by Nick from Ramsay…

Fantastic service by Nick from Ramsay Travel Aberdeen. I’ve booked a number of holidays to various places and always get the same 1st class service. Any queries I’ve had re dates, availability, add ons etc Nick has dealt with every single one in a fast & friendly manner making booking holidays just far too easy 😂

Date of experience : July 22, 2024

Would 100% recommend booking through here.

Mazy who answered all my questions was very helpful and made the process very simple.

Ramsays of Aberdeen

Visited a couple Sundays ago. Good holiday options at okay prices but got cheaper online myself. Shop and staff are not professional looking. Very tired shop and staff all wearing casual clothes like leggings jumpers and joggers not what you want to see in my opinion.

Date of experience : March 03, 2024

3 Best Travel Agencies in Aberdeen, UK

Expert recommended top 3 travel agencies in aberdeen, uk. all of our travel agencies actually undergo a rigorous 50-point inspection , which includes local reviews, history, business standards, ratings, satisfaction, trust, price and their trading excellence. you deserve only the best, ramsay world travel, tui holiday store, trailfinders aberdeen.

Here’s The Deal: Ramsay World Travel is a totally independent travel agent in Aberdeen. They have over 40 years of experience in the travel industry. They offer fantastic holiday deals that are virtually never beaten on price. They have a wide range of destinations to choose from. They are protected by ABTA & ATOL. Ramsay World Travel's aim is to make booking your holiday or travel arrangements as easy as possible so you can book online, over the phone, or in person at one of their travel shops. In addition, Ramsay World Travel has cruise lines to help make your dream a reality. Just tell them what you are looking for, when you want to go, how many people it is for, and their sales staff will check what options are available and get back to you.

Speciality:

• abe***@r***o.uk
• Visit Website
• 01224 211 112
• 01382 200 394

Working Hours:

Tbr® inspection report:.

TUI HOLIDAY STORE - ABERDEEN

Here’s The Deal: TUI Holiday Store is one of the UK's most renowned independent travel agencies. Their holiday portfolio includes everything from beach holidays and city breaks to lakes and mountain getaways. They also offer tours that let you experience exotic places like Costa Rica, Japan, and Australia in a brand-new way, as well as multi-destination trips with over 5,000 combinations. Plus, their flexible flight options, taxi transfers, and flights from your local airport help create your perfect holiday, fulfilling all your wishes. The TUI app acts as a holiday specialist in your pocket, offering tailored trip planning and destination information. Their TUI Collection destinations are designed to help you discover the heart of your chosen location. TUI Holiday Store offers 80+ destinations worldwide, with flights from over 20 UK airports.

• abe***@t***o.uk
• 01224 628500

Here’s The Deal: Trailfinders Aberdeen Travel Centre always aims to exceed the expectations of its clients, staff, and suppliers. The agency was founded in 1970 by former SAS officer Sir Mike Gooley CBE with a staff of four. Trailfinders remains privately owned but now has a team of over 1,000 and has made travel arrangements for over 16 million clients. With a worldwide reputation, they offer the most comprehensive range of flights, tours, hotels, cruises, and car and motorhome hire across the globe. Their prices are among the lowest you will find, from budget to luxury. As pioneers of tailor-made travel, they believe there is no substitute for one-on-one bespoke service. Their travel consultants have visited over 96% of the world's countries. Their 45 travel centres are staffed by the most expert consultants in the industry and are located throughout the UK and Ireland, open seven days a week. They also offer virtual consultations to create your tailor-made holidays.

• Book Appointment
• 01224 578 600
• 01224 578 644

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Ramsay World Travel

Reviews of Ramsay World Travel. (Travel Agency) in Aberdeen (Aberdeenshire).

Description.

Information of Ramsay World Travel, Travel Agency in Aberdeen (Aberdeenshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Ramsay World Travel

Location & Hours

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6 Whitehall Crescent

Dundee DD1 4AU

United Kingdom

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About the business.

34 years experience of making your dream holiday a reality. Offices in Stirling, Dundee, Lochee, Perth, Kirkaldy, Dundee and Aberdeen. …

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If I could leave a -5* review, I would. We booked a 13 Euro Rail Trip to Budapest, Vienna, Prague and Berlin in December through Ramsay Travel. Only 1 x 20kg checked suitcase (for a couple) and 2 x cabin bags were included in the cost (£1,518). However, upon arriving at the boarding gate, we were faced with an additional charge of £46 for the cabin bag as we were only booked to have a small personal bag each. We then had to add 1 x cabin bag to our return flight as we faced the same problem, resulting in another additional charge of £27.99. We raised this issue with Ramsay Travel immediately and were made to feel as though this was our error for misunderstanding their advertisement when it clearly said cabin bags were included. Not once did they ask for photo evidence of what we had with us to ensure it was in line with Ryanairs cabin bag policy. After sending proof of what Ryanair class as cabin bags, our complaint was escalated to head office, who immediately responded saying that no refund would be given. The receipts for these charges were sent to a private Ramsay Travel email, and we have now requested twice for the receipts to be sent to us. Both times have been answered saying they had been sent, but nothing has been received. Upon arriving at our hotel in Budapest, the hotel was old, run down and not well maintained. We were booked into a twin room (for a couple) and one of the beds were broken. We spoke to the receptionist, who just asked if it could be slept on and would try get someone to fix it... after 2 nights, I suffered back pain and 2 uncomfortable sleeps. We then had rail travel booked from Budapest to Vienna, upon boarding the train, we came to realise that no seat reservations had been made. The train was extremely busy and we were forced to stand for the journey, which is not a short rail journey at 3 hours 30 minutes, may I add. As a fellow Travel Co-ordinator, I would never dream of booking rail travel for clients and I am absolutely appalled that this happened, especially given that reservations would not have cost much. We then arrived in Vienna, and again the hotel was extremely aged and not well maintained. The pillows in the room were very soft, and after asking the receptionist if it would be possible to have additional pillows, were told "no, wait until morning, I don't know where they are". Another night with a poor sleep. After 1 night, we noticed that there was a fly infestation in the bathroom, which resulted in us having to be changed rooms. Our train from Vienna to Prague also did not have seat reservations, and we had to pay an additional £6 to make these reservations as we did not like the idea of standing on a busy train for nearly 5 hours. Same again for our train from Prague to Berlin, which was another additional cost of £5. At such a low cost to add seat reservations, it begs the question why could Ramsay Travel not have booked these in the first place? In the response from head office regarding this aspect of our complaint, it is stated that "seat reservations were not part of the package price", at no point were we made aware of this and I would expect a seat reservation to be made for such a long journey. This is without a doubt, the worst holiday I have ever been on and feel extremely let down by the Ramsay Travel staff, and disgusted at the lack of professionalism and standards that they set. We had also booked a trip to Thailand back in January through Ramsay Travel and airport transfers were booked for the wrong arrival and departure flights... sums up the staff to be honest. No attention to detail what-so-ever. Never again will I book a trip through Ramsay World Travel, I wouldn't trust them to book a train from Edinburgh to Glasgow. I strongly recommend NOT using their service.

PLEASE DO NOT USE THESE PEOPLE TO BOOK YOUR HOLIDAY.......!!! After booking with them last week for a family holiday and parting with a substantial amount of cash, when the booking details came through they were not what was requested..... although there a 3 people travelling I only have a double room...and not the family with the balcony I requested....only 2 people booked on the flight...and although I requested them together they are not... i am now having to deal with head office as the agent refuses to take my calls or get back to me... this can take up to 28 days for a result. ... this is for sure going to cost me more money!!!...and because they do not record their calls...it's his word against mine .....I am disgusted with the service so far and quite frankly should have used my gut instinct and not booked after last year's error resulting in a 7 hour delay as transfers were booked for the wrong day!!! ....PLEASE BOOK IN PERSON....CHECK ALL YOUR DETAILS THOROUGHLY BEFORE YOU PART WITH YOUR CASH....OR IT WILL COST YOU !!!!

Overcharged by £200 for a trip. Danny from their office in Perth tried to blame someone else but was surprised when I showed him the invoice I had from them that was £200 cheaper. I was then told by their assistant manager that I would get a cheque through the post from their head office in Dundee by Wednesday. Surprise surprise no cheque. I have now been in contact with my bank and police because of this fraud. My best advice is to avoid Ramsey travel Perth at all costs.

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