tour managers responsibilities

Tour Manager Job Description [Updated for 2024]

In the world of tourism, the importance of tour managers has never been more significant.

As travel and tourism evolve, so does the need for skilled individuals who can plan, manage, and enhance our travel experiences.

But what exactly is expected from a tour manager?

Whether you are:

A job seeker trying to understand the core responsibilities of this role,
A hiring manager outlining the perfect candidate,
Or simply fascinated by the dynamics of the travel industry,

You’re in the right place.

Today, we’re presenting a fully adaptable tour manager job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Tour Manager Duties and Responsibilities

Tour Managers oversee and coordinate all aspects of travel for a specific group or individual, providing a seamless and enjoyable experience.

They handle everything from logistical planning to the on-ground management of the tour.

Their responsibilities include:

Planning, organizing, and conducting long distance travel, tours, and activities for groups or individuals
Coordinating travel logistics, including transportation, accommodation, dining, and entertainment
Communicating with travel agents, airlines, hotels, and local travel service providers to ensure smooth travel arrangements
Providing detailed itineraries and travel information to tourists, ensuring they are informed about their trip details and schedules
Handling unforeseen problems and complaints and determining eligibility for money returns
Ensuring the safety and satisfaction of all travelers by attending to their needs and resolving any conflicts or issues that arise
Overseeing the financial aspects of the tour, including budget planning and expenses tracking
Conducting educational or informative talks about the tour destination, including historical, cultural, or scientific insights
Maintaining a strong professional relationship with vendors and service providers

Tour Manager Job Description Template

We are seeking a detail-oriented and organized Tour Manager to plan, organize and execute tours.

Your responsibilities will include coordinating transportation and accommodations, managing staff, and handling any issues or emergencies that arise.

You will also manage the tour budget, keep detailed financial records, and negotiate contracts with vendors and suppliers.

Our ideal candidate is an excellent problem solver with a deep understanding of event planning and logistics.

You should also have strong leadership skills and be able to handle stressful situations with grace and professionalism.

Ultimately, the role of the Tour Manager is to ensure all tours run smoothly and guests have a memorable and enjoyable experience.

Responsibilities

Plan and organize tours, including transportation and accommodations
Manage tour staff and coordinate their schedules
Handle any issues or emergencies that arise during the tour
Manage the tour budget and keep detailed financial records
Negotiate contracts with vendors and suppliers
Ensure all guests have a positive and memorable experience
Handle all logistics and operational details of the tour
Communicate effectively with staff, vendors, and guests
Adhere to all company policies and regulations

Qualifications

Proven work experience as a Tour Manager or similar role
Excellent problem-solving and leadership skills
Strong organizational and planning skills
Ability to handle stressful situations with grace and professionalism
Knowledge of budgeting, bookkeeping and reporting
Proficiency in MS Office and tour management software
Excellent communication and negotiation skills
Availability to travel as needed
Relevant certification or degree in Tourism or Hospitality is preferred
Travel allowance
Health insurance
Paid time off
Retirement plan
Professional development opportunities

Additional Information

Job Title: Tour Manager
Work Environment: Varies based on tour. Travel is required.
Reporting Structure: Reports to the Director of Operations.
Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
Pay Range: $50,000 minimum to $80,000 maximum
Location: [City, State] (specify the location or indicate if remote)
Employment Type: Full-time
Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

What Does a Tour Manager Do?

Tour Managers are responsible for coordinating and organizing tours across different locations for a group of travelers.

They may work for travel agencies, hospitality companies, or may be self-employed.

Their primary role involves planning detailed itineraries, selecting suitable transportation and accommodation, arranging tickets for various destinations, and ensuring that the tour stays within the budget.

Tour Managers also accompany the group throughout the tour to manage any issues that may arise.

They serve as a bridge between the tour group and various service providers such as hotels, restaurants, and local attractions.

They are often tasked with providing information about various destinations, narrating historical or cultural facts, and managing any emergencies or unexpected situations that might occur during the tour.

Their main goal is to ensure the tour operates smoothly, and that the tourists have a memorable, enjoyable, and safe travel experience.

In addition, Tour Managers may also be responsible for marketing and selling tour packages, negotiating with service providers, and handling administrative tasks such as booking confirmations and payment processing.

Tour Manager Qualifications and Skills

A proficient Tour Manager should have a variety of skills and qualifications to ensure smooth and successful travel experiences, such as:

Excellent organizational skills to plan and implement tour schedules, manage accommodations, and arrange for transportation
Strong communication skills to clearly convey information about travel plans, tour details, and cultural norms to tourists
Interpersonal skills to interact effectively with a diverse group of tourists, build rapport, and handle any interpersonal issues that might arise
Problem-solving skills to identify and address any issues or challenges that might arise during the tour, such as changes in schedule, transportation issues, or tourist complaints
Knowledge of the tourism industry and various travel destinations to provide insightful and enjoyable experiences for tourists
Customer service skills to ensure that tourists feel valued and satisfied with their tour experiences
Crisis management skills to handle emergencies or unexpected events in a calm and efficient manner
Physical stamina as the job may require long hours of standing, walking, or traveling

Tour Manager Experience Requirements

Tour Managers typically have a background in tourism, hospitality, or a related field, often obtained through a degree program or relevant coursework.

This provides them with foundational knowledge in travel coordination, logistics, and customer service.

In terms of practical experience, entry-level tour manager candidates often have 1 to 2 years of experience in the travel or hospitality industry.

This could be through internships, part-time roles, or full-time positions such as tour guide, travel agent, or hotel staff.

Candidates with 3 to 5 years of experience usually have more in-depth knowledge of travel planning, coordination, and customer service.

They may have previously worked in roles such as travel consultant, events coordinator, or even as an assistant tour manager.

Those with more than 5 years of experience typically have solid leadership and management skills, often gained through roles that required team supervision, crisis management, and strategic decision-making.

These candidates are often ready for more challenging roles as a Senior Tour Manager or Director of Tours.

In addition to the years of experience, fluency in multiple languages, excellent communication skills, and a passion for travel are often highly desirable traits for a Tour Manager.

Tour Manager Education and Training Requirements

Tour Managers usually have a bachelor’s degree in Tourism, Hospitality Management or a related field.

They need to have extensive knowledge of various travel destinations, the tourism industry, and customer service skills.

Some positions may also require fluency in multiple languages, especially in international tourism.

Practical experience in the travel industry, such as working for a travel agency or hotel, is often considered crucial.

This is usually obtained through internships or entry-level positions.

There are also numerous certification programs available for those wanting to specialize in specific areas of travel and tourism, such as sustainable tourism or adventure tourism.

While not necessarily required, possessing a master’s degree in Tourism or Business Management can provide an advantage, especially for those seeking leadership positions.

Continuing education and staying current with trends and developments in the tourism industry is vital for career advancement.

This may involve attending industry seminars, workshops, or related courses.

Tour Manager Salary Expectations

A Tour Manager can expect to earn an average salary of $55,000 (USD) per year.

However, the actual earnings may differ depending on the level of experience, the scale of tours managed, and the location of work.

In addition, the salary could be augmented by bonuses or commissions based on the success of the tours managed.

Tour Manager Job Description FAQs

What skills does a tour manager need.

A Tour Manager should possess strong organizational and planning skills to coordinate all aspects of a tour.

Excellent communication and people skills are also required as they need to liaise with various parties such as tour guides, travel agencies, and guests.

Good problem-solving abilities are necessary to handle any unexpected issues that may arise during the tour.

A Tour Manager should also have a good understanding of the tourism industry and destinations they manage.

Do Tour Managers need a degree?

While a degree is not strictly necessary, having a degree in travel, tourism, hospitality management, or a related field can be advantageous.

Many Tour Managers also have previous experience in the travel and tourism industry.

It is also important for a Tour Manager to have a valid driver’s license and often, knowledge of multiple languages.

What should you look for in a Tour Manager resume?

When reviewing a Tour Manager’s resume, look for previous experience in the tourism industry or in a role that required organization and coordination of events or activities.

Proficiency in multiple languages, leadership skills, and a good understanding of customer service are also important.

The resume should also reflect the individual’s passion for travel and ability to handle stressful situations.

What qualities make a good Tour Manager?

A good Tour Manager is someone who is highly organized, detail-oriented, and capable of multitasking.

They need excellent interpersonal skills to deal with diverse groups of people and should be able to handle any crisis or emergency calmly and effectively.

They should also have a passion for travel and a deep knowledge of the areas they’re overseeing.

Is it difficult to hire a Tour Manager?

Hiring a Tour Manager can be challenging as the role requires a unique blend of skills, including leadership, organization, customer service, and a broad knowledge of travel and tourism.

In addition, a good Tour Manager should have the ability to handle crisis situations, be a good problem solver, and be adaptable to changing circumstances.

As such, finding a candidate with all these qualifications can be a demanding task.

And there you have it.

Today, we’ve taken you on an insightful journey into what it truly means to be a tour manager .

Surprising, isn’t it?

It’s not just about planning trips.

It’s about orchestrating unforgettable travel experiences, one destination at a time.

With our definitive tour manager job description template and real-world examples, you’re perfectly equipped to take the plunge.

But why limit your horizons?

Explore further with our job description generator . It’s your go-to resource for precision-tailored job listings or refining your resume to perfection.

Every destination is a part of the larger journey.

Let’s craft those experiences. Together.

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How to Become a Tour Manager (Complete Guide)

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The Editorial Team at InterviewGuy.com is composed of certified interview coaches, seasoned HR professionals, and industry insiders. With decades of collective expertise and access to an unparalleled database of interview questions, we are dedicated to empowering job seekers. Our content meets real-time industry demands, ensuring readers receive timely, accurate, and actionable advice. We value our readers' insights and encourage feedback, corrections, and questions to maintain the highest level of accuracy and relevance.

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Becoming a Tour Manager: Responsibilities, Skills, and Salary

Are you a recording artist looking to hit the road and embark on a successful tour? Or perhaps you’re simply curious about the role of a tour manager and what they bring to the table. Look no further, as this article is here to shed light on the world of tour managers and their invaluable contributions to the music industry. (Photo by Aleksandr Popov on Unsplash .)

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Tour managers are the unsung heroes behind the scenes, ensuring that every aspect of a tour runs smoothly. From planning and logistics to financial management and artist well-being, they wear multiple hats to ensure a seamless experience for both the artist and the audience. But what exactly does a tour manager do? And how can you find the right one for your needs? Join us as we delve into the world of tour managers and uncover the key qualities to look for when hiring one.

Whether you’re an aspiring artist or a curious music enthusiast, understanding the role of a tour manager is crucial in navigating the complex world of touring. So, let’s discover the essential tasks and responsibilities of tour managers, as well as where to find them and how much they typically cost. Get ready to unlock the secrets behind successful tours and the key players who make it all happen.

What Is A Tour Manager?

A tour manager is a crucial member of an artist’s team, especially when it comes to touring. Their role is to ensure that everything runs smoothly before, during, and after the show. From planning and logistics to financial management and artist well-being, tour managers handle a wide range of responsibilities to make the tour a success.

Tour managers serve as the lynchpin of the entire touring cycle. They travel alongside the artist and the crew, overseeing all aspects of the tour. They are responsible for coordinating venues, transportation, accommodations, and other logistical details. This ensures that the artist and their team can focus on their performances without distractions or disruptions.

In addition to the logistical aspects, tour managers also serve as a personal manager to the artist. They play a vital role in ensuring the artist’s overall well-being throughout the tour. This includes managing schedules, handling day-to-day tasks, and addressing any concerns or issues that may arise. A tour manager’s ultimate goal is to ensure that both the tour and the artist are successful and thriving.

It’s worth noting that tour managers often double as personal managers. This means that they not only oversee the logistics of the tour but also manage all aspects of an artist’s life. They are responsible for not only ensuring a smooth-running tour but also ensuring the artist’s happiness and well-being.

A tour manager is a highly skilled professional who plays a crucial role in the success of an artist’s tour. They handle everything from logistics to financial management and artist well-being. With their expertise and dedication, tour managers ensure that the tour runs smoothly, allowing the artist to focus on delivering outstanding performances.

What does a Tour Manager do?

Roles & responsibilities.

A tour manager plays a crucial role in the smooth running of a tour. They are responsible for managing all aspects of the tour, both before and during the shows. Here are some key roles and responsibilities of a tour manager:

Logistics Management : A tour manager is in charge of coordinating all logistics related to the tour. This includes arranging travel accommodations, booking transportation, and ensuring that all equipment and merchandise needed for the shows are organized and ready.
Financial Management : Tour managers work closely with artist management and business management to create a tour budget. This budget serves as a roadmap for all financial decisions during the tour, from choosing hotels to hiring crew members. They also handle various financial transactions throughout the tour, such as paying vendors and ensuring that everyone is paid correctly and on time.
Artist Well-being : Alongside managing the tour, tour managers also serve as personal managers, taking care of all aspects of an artist’s life on the road. They ensure that the artist is comfortable, happy, and well taken care of. This can involve arranging for personal needs, such as dietary requirements or specific accommodations, and addressing any issues that may arise during the tour.
Team Coordination : Tour managers are responsible for managing the entire crew involved in the tour, including band members, roadies, and technical staff. They ensure that everyone is working together cohesively and that tasks are being completed efficiently. This involves overseeing rehearsals, sound checks, and coordinating schedules.
Problem Solving : In the fast-paced environment of a tour, unexpected challenges can arise. Tour managers are skilled problem solvers who handle any issues that may come up, whether it’s a technical glitch during a show or last-minute changes to the itinerary. They remain calm under pressure and find solutions quickly to keep the tour running smoothly.
Tour Documentation : Tour managers also handle various administrative tasks, such as managing contracts and legal documents related to the tour. They keep detailed records of expenses, receipts, and other important documents to ensure a smooth reconciliation process after the tour.

Tour managers are the lynchpin of the entire touring cycle. They handle a wide range of responsibilities, from logistics management to financial and artist well-being. Their expertise and dedication ensure that the tour runs smoothly and that the artist can focus on delivering outstanding performances.

How To Become A Tour Manager

Qualifications & skills.

To become a tour manager, there are certain qualifications and skills that aspiring individuals should possess. While a bachelor’s degree is not always required, it can be helpful in gaining the necessary knowledge and skills for the role. Some relevant fields of study include music business, music industry studies, business management, marketing, or related areas.

In addition to formal education, practical experience in the music industry is highly valuable. Many tour managers start their career by working in various roles within the industry, such as live sound, venue management, or working closely with artists. This hands-on experience allows aspiring tour managers to learn the ins and outs of the industry and develop essential skills.

Some key skills that tour managers should possess include:

Strong organizational and planning abilities are crucial for managing all aspects of a tour, including scheduling, logistics, and travel arrangements.
Excellent communication and interpersonal skills are necessary for effectively coordinating with artists, crew members, venues, and other stakeholders.
Problem-solving skills are essential for addressing any issues or challenges that may arise during the tour and finding effective solutions.
Financial management skills are important for handling budgets, negotiating deals, and ensuring financial success of the tour.
Attention to detail is vital for ensuring all necessary arrangements and requirements are met, such as visas, travel documentation, and equipment.

Schools & Degrees

While there is no specific degree required to become a tour manager, obtaining a degree in a music-related field can be beneficial. Many universities and music schools offer programs in music business, music industry studies, or related disciplines. These programs provide a solid foundation in the business and management aspects of the music industry.

Some recommended courses to take during the degree program include psychology, business law, logistics, accounting, or tourism and travel management. These courses can provide additional knowledge and skills that are applicable to the role of a tour manager.

In addition to formal education, seeking internships or entry-level positions with music promoters, record labels, or concert venues can provide valuable hands-on experience and networking opportunities. Learning directly from experienced tour managers can offer insights into the daily responsibilities and challenges of the role.

If you’re a tour manager aiming to enhance your market value by building your personal brand, consider enrolling in GRAMMY GO ‘s ‘ Building Your Audience for Music Professionals ‘ specialization on Coursera . This course provides essential insights into branding not only for creators but also for creative teams. In today’s industry, every professional stands to benefit from cultivating a strong personal brand. This specialization will equip you with the skills necessary to effectively promote and distinguish yourself in the competitive music business landscape.

Tour Manager Salary

One of the key factors that people consider when pursuing a career is the potential salary. For those interested in becoming tour managers in the music industry, it is important to understand the earning potential in this role.

According to Salary.com , In Los Angeles, CA, the average salary for a Tour Manager is $124,177. The salary range usually varies between $103,589 and $143,528 based on factors such as education, certifications, additional skills, and years of experience in the field.

$124.177K AVG

It is worth noting that these figures represent an average, and there are opportunities for higher salaries, especially for those who work with high-profile artists. Additionally, the length and frequency of tours can also impact the overall income of a tour manager.

While the salary range is important to consider, it is essential to remember that being a tour manager offers other benefits that go beyond monetary compensation. Here are some additional advantages that come with being a tour manager:

Challenges & Rewards

Advantages & disadvantages of being a tour manager.

While the salary range is important to consider, being a tour manager in the music industry comes with its own unique set of challenges and rewards. Let’s take a closer look at the advantages and disadvantages of pursuing a career as a tour manager.

Advantages:

Travel Opportunities : One of the most exciting aspects of being a tour manager is the chance to travel to different cities and countries. Tour managers get to explore new places, experience different cultures, and create unforgettable memories along the way.
Networking Opportunities : Tour managers have the opportunity to connect with various industry professionals, including artists, promoters, agents, and venue managers. These connections can open doors to future opportunities and collaborations.
Job Security : The demand for talented and experienced tour managers is high in the music industry. With the continuous growth of live music events and tours, tour managers can enjoy a stable and secure career.
Variety of Responsibilities : As a tour manager, no two days are the same. From coordinating logistics to managing finances and ensuring artist well-being, tour managers have a wide range of responsibilities that keep them engaged and challenged.

Disadvantages:

Long Hours and Workloads : Tour managers often work long and irregular hours. They are responsible for overseeing every aspect of the tour, from planning and logistics to problem-solving and troubleshooting. This can result in extended workdays and periods of high stress.
Constant Travel : While travel can be exciting, it can also be physically and mentally demanding for tour managers. Constantly being on the road and away from home can lead to fatigue and a lack of personal time.
High-pressure Environment : Tour managers are responsible for ensuring that everything runs smoothly during the tour. From managing unexpected challenges to dealing with last-minute changes, tour managers need to thrive in a high-pressure environment and think quickly on their feet.
Limited Personal Life : Due to the nature of their work, tour managers may have limited time for personal relationships and hobbies. The demanding schedule and constant travel can make it challenging to maintain a healthy work-life balance.

Overall, being a tour manager can offer a rewarding and fulfilling career in the music industry. However, it’s important to weigh the advantages and disadvantages before pursuing this path. If you thrive in a fast-paced and high-pressure environment, enjoy traveling, and have a passion for music and live events, becoming a tour manager can be an exciting and fulfilling choice.

Tools & Equipment

Tour managers rely on a range of tools and equipment to effectively execute their responsibilities and ensure smooth operations during a tour. From planning and logistics to financial management and artist well-being, these tools help streamline processes and enhance efficiency. Here are some of the key tools and equipment that tour managers utilize:

Project Management Software : Tour managers often use specialized software designed for collaboration and project management. These platforms offer features including budget tracking and task management. With these tools, tour managers can keep track of important details, communicate with team members, and stay organized throughout the tour.
Communication Devices : Effective communication is crucial for a tour manager’s success. They rely on devices such as smartphones, walkie-talkies, and two-way radios to stay connected with the entire team, including crew members, artists, vendors, and venue staff. These tools enable quick and seamless communication, allowing tour managers to address issues promptly and coordinate operations effectively.
Financial Management Tools : Managing budgets and expenses is an essential part of a tour manager’s role. They use financial management tools, such as accounting software or spreadsheets, to track costs, manage invoices, and evaluate financial performance. These tools help tour managers ensure that expenses are within the allocated budget and provide accurate financial reports to the artist and management team.
Travel and Accommodation Resources : Tour managers and their teams handle the logistics of travel and accommodation for the entire touring party. They rely on online booking platforms, travel agencies, and hotel reservation systems to secure transportation arrangements, hotel accommodations, and other travel-related services. These resources help tour managers ensure that all logistical arrangements are in place, ensuring a comfortable and efficient experience for everyone involved.
Emergency and Safety Equipment : Safety is a top priority for tour managers, and they are responsible for preparing for emergencies or unforeseen situations. They carry first aid kits, emergency contact lists, and other safety equipment to handle medical emergencies, accidents, or other crises that may arise during the tour. Having the necessary equipment readily available allows tour managers to respond promptly and effectively in challenging situations.

By leveraging these tools and equipment, tour managers can navigate the complexities of tour management with ease. These resources enable them to stay organized, communicate effectively, manage finances, and address any issues that may arise during the tour.

Famous Tour Managers

Frequently asked questions, who employs a tour manager.

Tour managers are hired by booking agents or artist managers to organize logistics, personnel, communications, and schedules for concert tours.

What is the difference between a manager and a tour manager?

A tour manager plans and ensures smooth tours, while a business manager handles overall career and business affairs of an artist or band.

What is the job outlook for a tour manager?

Tour manager jobs are in demand, with a projected 8% growth from 2018 to 2028 in the United States.

What is the daily life of a tour manager?

Tour managers handle travel plans, venue coordination, financial management, media interactions, and local services at each tour stop to ensure smooth operations.

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What is a Tour Manager and what do they do?

As long as artists continue recording and releasing their music, there will always be live music performance and touring - locally, domestically, and internationally.

And with touring comes the need for one of the most important jobs in the live music industry - tour management.

This article will help you clarify who a tour manager is and what they do on a daily basis.

What is a Tour Manager?

Our definition of a tour manager is:

A non gender specific person who travels city to city with an artist, author, speaker, crew, or other VIP to manage their travel, income, expenses, touring personnel, media interactions, and to help facilitate anything else necessary to execute each show or event. (For the sake of this article, we’ll assume the tour manager is working with a musical artist to execute a live show)

At the most basic level, a tour manager is simply the person who handles or oversees almost every aspect of the lives and routines of musicians and bands while they are on tour. In other words, a tour manager ‘runs the show’ while the band is on the road.

Tour managers travel with the artist to ensure that the tour operates smoothly and punctually without unnecessary hiccups and problems. Tour managers typically work as independent contractors offering their services to different artists each year, but some have been known to stick with only one artist for the entirety of their career.

What are the Specific Jobs of a Tour Manager?

The tour manager handles both administrative and organizational duties, and to make sure everyone is satisfied, may even take care of the personal issues of other crew members or artists on tour.

The job of a tour manager can involve event coordination, accounting, travel and logistics coordination, operations, merchandise sales and ticketing settlement, human resources, and sometimes tour managers can even take on the role of a personal assistant. To be a good tour manager, one needs to be detail oriented, but also able to see the full vision of what the artist is trying to create.

Because a lot of the characteristics of tour manager transfer over to artist management, there are cases where the tour manager also doubles as the band manager. Often on smaller tours, the tour manager may be acting in a double role as not only a tour manager, but also a sound engineer, a driver, a merchandise manager, or other crew position.

Some specific responsibilities of a tour manager may include:

Creating a tour budget

Advancing and preparing all the details for each show

Securing and managing of all income and expenses during the tour

Overseeing other production elements like lighting, sound, publicity, and even selling of merchandise during the tour

Booking and coordinating all ground transportation, flights, hotels

Overseeing or directly handling the transportation of all VIPs and crew

Creating a security plan for each venue and public appearance

Working closely with publicists, show promoters, venue managers, ticketing agencies, etc.

Ability to solve extreme problems. Like unexpected issues that may arise during touring - (medical, security, travel, contractual)

Leading a team of varying size to execute each event

On larger or longer tours, the duties above may be shared between two or more people.

Completely outlining the specific duties of a tour manager can be near impossible as there are countless scenarios on the road that beg the tour manager's attention.

Ultimately, the job of the tour manager is to make sure that everyone, including the artist, is okay and happy while on the road. Tour management can be both fun and stressful, but can also be very rewarding as it is crucial to the success of an artist’s touring career.

In our How to be a Tour Manager online course we teach our students that though there are so many tasks a tour manager has to accomplish, there is one thing you must do first.

You have to take care of yourself before you take care of others. Just like on a plane when you put your mask on first before helping others - same concept. Your mental health is extremely important, and denying self care on the road is a recipe for a quick death to your career.

You can start our tour management course for free by clicking here.

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Tour Manager Job Description

Tour managers direct all logistical activities that underpin extensive entertainment-related trips. Prominent tasks include generating itineraries, securing amenities, and conferring with collaborators.

Tour Manager Job Description Template

We are searching for a meticulously organized and budget-conscious tour manager to direct all logistical trip-related procedures. The tour manager should craft comprehensive itineraries and book applicable services, and also liaise with vested figures. You should also oversee visa applications within a good time.

To ensure success as a tour manager, you should exhibit financial savviness and thoughtfulness about forecasted movements. Ultimately, a sublime tour manager should offer steady emotional and practical aid.

Tour Manager Responsibilities:

Planning and disseminating in-depth itineraries.
Booking transport, accommodation, and adjacent services.
Directing visa application processes.
Collaborating with security staff, marketers, and venue operations teams.
Shipping requisite equipment to pertinent locations.
Remaining highly accessible to stakeholders.
Completing client-requested errands, within reason.
Managing allotted finances.

Tour Manager Requirements:

High school diploma.
Demonstrable experience as a tour manager or similar.
Formal training in events coordination is ideal.
Security-conscious and highly professional.
Comfortable managing high-budget tours.
Polished logistical and problem-solving methods.
Excellent verbal and written communication skills.
Ability to alleviate the taxing emotions engendered by touring.

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Tour Manager Info

Tour Manager Job Description: What Does a Tour Manager Do?

What Does a Tour Manager Do?

A tour manager in the music industry is responsible for the successful planning, preparation, and day-to-day operation of an entertainment concert tour.

They are tasked with the general well-being of the artist, band, and crew while on the road.

A great tour manager needs to be detail-oriented, have impeccable organizational skills, and be an effective communicator.

Working as a music tour manager involves long hours , frequent travel, and the ability to foresee logistical pitfalls.

A tour manager’s job begins long before the tour ever sets foot out the door.

They coordinate with the artist’s team to develop budgets and build the tour from the ground up.

Once the core components and crew are assembled, they will advance the specific requirements of the tour with local promoter representatives.

On a show day, they are running logistics from load in until load out to ensure everything goes according to plan.

Tour Manager Job Description

Ask ten different tour managers what their job description is and you’ll get ten different answers.

Aspiring tour managers can learn a lot from talking and listening to more experienced tour managers.

On smaller tours, a tour manager will often be wearing multiple hats.

On a larger arena tour, the tour manager’s role will be more specialized and responsibilities will be delegated to other crew on the tour.

Below are some examples of tour manager responsibilities.

Tour Budgets & Tour Accounting

Hiring touring crew, hiring production vendors, booking travel & hotels, production riders, hospitality riders, security & backstage, tour advancing, scheduling & communication, ticketing & guestlist, promo & press, merchandise & vip, international touring, intangibles.

Creating a tour budget with artist management and business management is going to be the road map for the rest of a tour’s activities.

It’s the financial blueprint that will help guide the decision-making process from what hotels you stay in, to what vendors you work with, to the crew you’re able to hire .

Once a tour begins, it is a never-ending avalanche of incoming and outgoing financial transactions.

It’s important to stay on top of daily bookkeeping, documenting as you go along.

You do not need a bachelor’s degree in accounting to be a successful tour accountant.

A strong grasp of bookkeeping and spreadsheets will go a long way in this category.

Other tour accounting responsibilities include connecting vendors with business management, submitting payroll, advancing cash money needs, paying out per diems, handling reimbursements, settling shows , sending out nightly reports, finalizing hotel folios, verifying credit card charges, depositing cash and checks, documenting withholding, taxes, foreign currency, production reimbursements, etc.

A tour manager will lean on prior touring relationships and word-of-mouth recommendations from their professional peers to staff a tour.

Tour managers and crew members want to work with folks who are road tested, which makes securing that first tour all the more difficult for those trying to break into the live events industry.

Sometimes people will use services such as Bobnet to advertise a position and hire touring crew members when they are unable to fill a role from their immediate professional circles.

A tour manager ends up being the human resources department while on the road.

It’s important that they be in tune with crew dynamics and keep a pulse on the overall health and vibe of a tour.

As issues arise, you will want to be there to make your team feel heard and seen.

When onboarding employees , make sure you have an efficient system in place to save on data entry later.

Google Forms is a great solution in regard to collecting the necessary information to put together a touring personnel file.

A key responsibility of a tour or production manager is going to be hiring necessary vendors that will supply both production elements and personnel for a tour.

Most tour managers start this process months prior to ever entering rehearsals.

This allows time to source quotes from different vendors, negotiate, and get the best possible deal for an artist.

Great vendors understand building relationships with developing artists and maintaining relationships with established acts.

Depending on the size of the tour you’re on will determine the types of vendors you’ll be reaching out to.

These may come in the form of buses , trucking, backline , audio, lighting, video, scenic, special effects, catering , radios, internet, cartage, car service , rehearsal facilities, travel agents , transport, security , credentials , merchandise , tour supplies , visas, carnets , etc.

One of a tour manager’s main responsibilities is coordinating transportation and travel arrangements for everyone in the touring party.

This includes flights , ground transportation , hotels , accommodation, and more.

Working in tandem with a highly qualified travel agent is going to help streamline a lot of this process.

A travel agent is worth their weight in gold when travel plans don’t go as anticipated.

In the touring business, it is not if, but when travel plans will get junked.

A travel agent is someone you want to have in your corner.

After you’ve confirmed your crew members and hired your gear, now is the time to put together the technical riders that will accompany your advance.

Having these documents assembled prior to starting the advancing process will save you loads of time. Backline , audio, lighting, stage plots , input lists, lighting plots, etc.

If you’re on a routed bus tour , you’ll likely end up using the same documents over and over, but it’s good to prepare for one-offs, fly dates, acoustic sessions, etc. to have on hand.

These documents will help the local production team confirm that technical needs are met as you get into the advancing process.

Another one of the key tenets of tour management is giving proper attention to the hospitality rider .

This is the document that outlines the dietary requirements of the traveling party.

As you onboard people , you’re going to want to ask about any allergies or dietary restrictions.

You’ll compile everyone’s needs into one document that you’ll use during the advancing process.

This will cover your plan for breakfast, lunch, dinner, aftershow, dressing rooms, and bus stock.

Tours of different sizes will handle hospitality differently.

If you’re on a smaller tour, you’re likely going to be given a buyout or you will order from a local restaurant.

A step up from that you start to see local catering.

A step up from that, you’re going to be traveling with a dedicated touring caterer.

A band and crew that are well-fed are going to be able to perform at a much higher level.

Touring is hard enough, remove the element of hangry from the equation.

Security is one of the most important parts of a show day.

The goal is to create an environment where both the band and crew, along with the audience, are safe.

Part of the advancing process will involve a section dedicated to security.

This will involve a pass sheet that details credentialing, the location of security deployment, and highlight show specific security concerns.

It is common practice to have a security meeting with the head of security, venue manager, and promoter rep prior to doors opening to make sure everyone is on the same page.

Advancing is the process of communicating the needs and requirements of a tour to the local production staff who are producing your event.

It’s a time for both the tour and the house to go through their respective advancing checklists.

Both parties are able to ask questions and ensure that everyone is on the same page.

Advancing covers any and everything that goes into a show day, and it’s one of the most important duties of a tour manager.

A good advance will set you up for a successful show day.

The size of the tour will determine when the advancing process begins.

On a mid-sized tour, the advancing process begins a few weeks prior to the show.

A habit to encourage is getting your touring party accustomed to checking whatever your preferred calendar system is.

As a tour manager, you are in charge of delivering information and timing to the band and crew.

This could include departure times, sound check timing, and making sure day sheets are up to date.

Finding ways to efficiently get these details to your touring party is going to make your life so much easier by reducing the number of small, seemingly innocuous inquiries.

Clear communication that allows people to plan their day well in advance is the name of the game. Have something non-standard looming on the horizon? Let your team know.

As a tour manager, you are responsible for managing all aspects of ticketing for the tour.

This includes creating and maintaining the guest list .

It is important to communicate clearly with the band and crew about comp tickets and establish clear guidelines for when and how requests for these tickets should be submitted.

Maintaining an organized and up-to-date guest list is essential for the smooth operation of the tour.

In addition to managing the guest list, a tour manager will also be in charge of issuing any necessary credentials to guests, such as media, family, and VIPs.

Proper credentialing is a crucial part of the ticketing process, as it ensures that everyone who needs access to certain areas of the venue is taken care of.

It’s important to remember that you are helping to curate an experience for someone.

Put yourself in their shoes to ensure that they are going to have a positive experience.

Ticketing is a complex and multifaceted process that involves many different elements.

As a tour manager, it is your responsibility to keep track of ticket counts, ticket pricing, seating maps, ticket holds, label buys in major markets, comp tickets, production kills, and many other factors that can impact the bottom line.

All of these elements are interconnected and need to be carefully managed to ensure the financial success of the tour.

Coordinating the publicity schedule and media interactions of an artist is another one of the main responsibilities of a tour manager.

You are at the nexus of the scheduling cyclone and it’s up to you to use your judgment to create a press schedule that is going to complement the rest of the day.

You will be liaising with your production team, management, publicists, labels, radio teams, the press outlets themselves, etc.

It can be a delicate balancing act at times appeasing the needs of all parties involved.

Make sure to put the priorities of your artist first and reverse engineer a press schedule from there.

On smaller tours, the tour manager will be more involved with the day-to-day operation of merchandise and any VIP activations .

While they may not be the ones actively selling the merch behind the table, they will often be in charge of coordinating local sellers, counting products in and out, and settling merchandise at the end of the night.

It’s important to note that both merchandise and VIP are full-time roles in and of themselves, and should be taken off the tour manager’s plate once the organization is large enough.

These are primary sources of supplemental touring income and need to be given the attention that they deserve.

Tour managers will quickly find themselves well-versed in passport and immigration issues if the artist they are with tours internationally.

From visas to carnets to second passports, there is a heavy amount of logistics and data entry involved when coordinating an international tour .

It’s extremely important to hire an experienced tour manager who is familiar with this process.

Being able to speak foreign languages is a highly desirable skill for a tour manager.

So much of tour management is intangible. It’s something you can’t really quantify or put into words.

There is a lot of nuance in the decision-making process that you won’t fully understand until you are in that specific situation.

Ultimately, it’s your responsibility to look out for the best interests of the artist and team you are working for.

You are their advocate and champion, along with a buffer for the never-ending deluge of requests from any and everyone.

Additionally, you are the eyes and ears on the ground for the rest of the organization who isn’t on the tour.

A large part of tour management is being in tune with the overall health, vibe, culture, and rhythm of the tour.

Tour managers are very much in a position where they help to set the tone of a tour.

How to Become a Tour Manager

Everyone has a different pathway to how they become a tour manager .

There are a number of successful tour managers who have started their careers in entry-level roles, gradually working their way up and learning the ropes on the job.

They acquire crucial skills such as problem-solving, communication, and logistics management, often starting with smaller bands or tours and progressively taking on larger responsibilities.

Networking is a key part of this journey, as relationships built in the industry can often lead to job opportunities.

A passion for live music and a willingness to travel extensively is 100% a prerequisite.

This is an incredibly brief overview of some of the responsibilities that a tour manager might have in the live music industry.

By no means is this an all-inclusive list as many tour managers would be quick to point out.

Some aspiring tour managers may start with a friend’s band or may be promoted from a related role on an existing tour.

You will develop your own style for tour managing and figure out what works and doesn’t work as you go along.

Tour manager jobs on a concert tour can lead to a very interesting career pathway working alongside some exceptional individuals.

Remember that the goal is to always stay one step ahead, have some fun while you’re doing it, and enjoy the ride.

We hope you enjoy Tour Manager Info !

What Does a Tour Manager Do?

Find out what a Tour Manager does, how to get this job, salary information, and what it takes to succeed as a Tour Manager.

The Tour Manager serves as the linchpin in ensuring the smooth operation of tours, from planning stages through to execution. This role encompasses a broad spectrum of responsibilities, including logistical coordination, financial management, and acting as a point of contact for both the touring party and external entities. By maintaining a clear line of communication and addressing any arising issues promptly, the Tour Manager ensures that each aspect of the tour aligns with the overarching goals and expectations. Their expertise not only in planning but also in problem-solving facilitates a seamless experience for all involved, making them an indispensable part of any touring team.

Tour Manager Job Duties

Coordinate travel logistics, including booking flights, arranging ground transportation, and securing accommodations for all tour members.
Develop and manage the tour budget, ensuring all expenses stay within the allocated funds and handling any financial discrepancies that arise.
Liaise with venue managers to schedule performances, negotiate contracts, and ensure technical and rider requirements are met for each show.
Oversee the daily schedule, making sure all tour members are informed of the itinerary, soundcheck times, performance times, and any media commitments.
Handle any emergencies or unexpected issues that arise during the tour, such as medical emergencies, equipment failures, or travel disruptions.
Facilitate communication between the tour crew, band members, and external parties such as promoters, sponsors, and media representatives.
Ensure the well-being of the tour group by monitoring workloads, stress levels, and interpersonal dynamics to maintain a positive and productive environment.
Collect and manage merchandise sales at shows, including inventory tracking, sales reconciliation, and financial reporting to stakeholders.

Tour Manager Salary & Outlook

Factors influencing a Tour Manager’s salary include the size and popularity of the touring act, the complexity and duration of tours, the manager’s experience and proven success in the role, and the specific demands of the tour, such as international travel or managing large crews. Negotiation skills also play a crucial role.

Median Annual Salary: $49,350 ($23.73/hour)
Top 10% Annual Salary: $94,500 ($45.43/hour)

The employment of tour managers is expected to grow faster than average over the next decade.

This growth is driven by increasing global travel demand, a rising interest in unique, personalized experiences, and the expansion of the entertainment industry, requiring skilled professionals to manage tours, ensure smooth operations, and enhance visitor satisfaction across diverse cultural and geographical landscapes.

Tour Manager Job Requirements

Education: A Tour Manager typically has a diverse educational background, with many having completed some college courses, often in fields like tourism, hospitality, or business management. High school diploma holders also enter this field, leveraging subjects like geography, history, and languages. Those with Bachelor’s or Associate’s degrees usually major in travel, tourism management, or related disciplines, focusing on courses that enhance their understanding of global cultures, customer service, and logistical planning.

Experience: Tour Managers often start with varied levels of experience, ranging from none to a solid foundation of several months. Key areas of expertise include customer service, event planning, and logistics management. On-the-job training is common, allowing newcomers to learn directly from seasoned professionals. Training programs may also be available, focusing on communication skills, safety protocols, and itinerary planning. A blend of hands-on experience and formal training prepares individuals for the multifaceted responsibilities of guiding tours and ensuring guest satisfaction.

Certifications & Licenses: Certifications and licenses are not typically required for Tour Managers. However, a valid driver’s license may be necessary if driving is part of the job duties. In some regions, a Tour Guide License is required to lead tours in certain historical or protected sites. First Aid and CPR certifications are beneficial for safety reasons.

Tour Manager Skills

Itinerary Planning: Tour managers meticulously map out each step of the journey, ensuring a balance between travel logistics and engaging experiences. They coordinate transportation, accommodations, activities, and dining, while remaining adaptable to unforeseen changes or opportunities that could enhance the tour’s value.

Budget Management: Allocating funds efficiently across various aspects of a tour, from transportation to emergency expenses, is crucial for a smooth and cost-effective operation. This skill involves detailed planning and constant monitoring to adapt to unexpected changes without compromising the tour experience.

Contract Negotiation: Securing favorable terms with vendors, venues, and artists through effective negotiation ensures financial efficiency and smooth event execution. A keen eye for detail and the ability to anticipate potential challenges are essential for managing risks and maximizing opportunities.

Crisis Management: Handling unexpected events, such as sudden weather changes or health emergencies, with quick thinking and effective communication ensures minimal disruption to the itinerary. Making informed decisions under pressure is critical for protecting the travelers’ experience and the tour company’s reputation.

Artist Liaison: Smooth communication and coordination between artists and venue staff are achieved through diplomacy and problem-solving. Planning and executing all logistical aspects of the artist’s needs, from accommodation to technical requirements, are vital for a seamless performance experience.

Merchandise Logistics: Coordinating the transportation, storage, and sale of band merchandise at various tour stops requires attention to detail and organizational skills. Ensuring products are available at the right place and time maximizes revenue opportunities while minimizing logistical challenges.

Tour Manager Work Environment

A Tour Manager’s work environment is dynamic, often changing with each tour location. Their workspace is wherever the tour is, from buses and vans to hotels and backstage areas at venues. They rely heavily on mobile devices and laptops to stay organized, communicate with team members, and handle logistics.

Work hours are irregular, with evenings, weekends, and holidays being common times for events. This necessitates a flexible approach to personal time and a wardrobe that can transition from casual during travel to professional at events.

The social environment is team-oriented, with a strong emphasis on collaboration and communication. Tour Managers frequently interact with a wide range of individuals including artists, venue staff, and fans, requiring excellent interpersonal skills.

Travel is a significant component, leading to a high-paced work environment that can be both exciting and exhausting. Despite the challenges, the role offers unique experiences and opportunities for professional growth within the entertainment industry.

Advancement Prospects

Tour Managers can advance their careers by transitioning into roles with larger tour companies or artists, aiming for positions that handle more prestigious and high-profile tours. This often involves taking on international tours, which require a deeper understanding of global logistics and cultural nuances.

Another path is moving into tour planning and strategy, focusing on the design and execution of tours from a higher-level perspective. This could lead to roles such as Tour Director or even into event management, where skills in logistics, people management, and creativity are highly valued.

For those with a knack for the business side, advancing into tour production or becoming a Tour Producer offers a blend of financial planning, marketing, and operational management. This requires a strong understanding of budgeting, contract negotiation, and marketing strategies specific to the entertainment and tourism industries.

Achieving these advancements typically involves gaining extensive hands-on experience, building a robust portfolio of successful tours, and developing a deep network within the music, entertainment, and travel sectors. Demonstrating leadership, problem-solving skills, and the ability to manage complex projects under pressure are crucial.

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Becoming a Tour Manager: Essential Skills and Responsibilities

Published: August 5, 2023
By: Yellowbrick

Tour managers hold the key to orchestrating flawless concert tours, bringing together every detail with finesse. In this article, we explore the crucial organizational and planning skills required for success in this dynamic role. From adept communication and financial management to the ability to adapt and problem-solve under pressure, tour managers must wear multiple hats.

Organization and Planning Skills

Tour managers are responsible for planning every detail of a concert tour, from booking venues and arranging transportation to managing budgets and coordinating with artists and their teams. To be a successful tour manager, you’ll need excellent organizational and planning skills, as well as the ability to multitask and prioritize competing demands.

Communication and Interpersonal Skills

Tour managers must be effective communicators, able to negotiate with venues and vendors, and coordinate with artists and their teams. Strong interpersonal skills are also essential, as tour managers must be able to build and maintain relationships with clients, vendors, and other industry professionals.

Financial Management Skills

Tour managers are responsible for managing budgets and ensuring that tours stay within financial constraints. This requires strong financial management skills, including the ability to create and manage budgets, negotiate contracts, and track expenses.

Flexibility and Adaptability

Touring can be unpredictable, and tour managers must be prepared to adapt to changing circumstances at a moment’s notice. This requires flexibility, adaptability, and the ability to think on your feet.

Knowledge of the Music Industry

Tour managers must have a thorough understanding of the music industry, including the various roles and responsibilities of artists, managers, agents, and record labels. This knowledge is essential for negotiating contracts, coordinating with industry professionals, and ensuring that tours run smoothly.

Attention to Detail

Tour managers must pay close attention to detail, ensuring that every aspect of a tour is planned and executed flawlessly. This includes everything from booking hotels and transportation to coordinating soundchecks and managing merchandise sales.

Problem-Solving Skills

Touring can be unpredictable, and tour managers must be able to solve problems quickly and efficiently. This requires strong problem-solving skills, as well as the ability to remain calm under pressure.

Education and Career Path

While there is no set career path for becoming a tour manager, most professionals in this field have a background in the music industry or related fields. Many tour managers start their careers as interns or assistants, working their way up through the industry over time.

While a college degree is not always required to become a tour manager, many professionals in this field have completed degrees in music business, entertainment management, or a related field. These programs provide students with a foundation in the music industry, as well as practical skills in business management, marketing, and event planning.

Key Takeaways

If you’re interested in pursuing a career as a tour manager, there are several essential skills and responsibilities that you should be aware of, including organization and planning skills, communication and interpersonal skills, financial management skills, flexibility and adaptability, knowledge of the music industry, attention to detail, and problem-solving skills.

While there is no set career path for becoming a tour manager, most professionals in this field have a background in the music industry or related fields. If you’re interested in pursuing a career as a tour manager or want to learn more about the music industry, consider taking the NYU x Billboard | Music Industry Essentials online course and certificate program. This program provides students with a comprehensive understanding of the music industry, as well as practical skills in business management, marketing, and event planning.

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Tour Manager Job Description

Tour manager duties & responsibilities.

To write an effective tour manager job description, begin by listing detailed duties, responsibilities and expectations. We have included tour manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Tour Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Tour Manager

List any licenses or certifications required by the position: TOUR, PGA, AED, CPR, IWCF, PMP

Education for Tour Manager

Typically a job would require a certain level of education.

Employers hiring for the tour manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Marketing, Education, Nursing, Tourism, Hospitality, Management, Communications, Business/Administration, Accounting

Skills for Tour Manager

Desired skills for tour manager include:

Desired experience for tour manager includes:

Tour Manager Examples

Microsoft Word (.docx) .DOCX
PDF Document (.pdf) .PDF
Image File (.png) .PNG
Manage electronic hub for all resources to be easily accessed for all outside partners
Attend site visits as needed
Manage assigned areas of the advertising budget and process department invoices
Support Vice President of Marketing as needed
Create marketing updates and recap presentations
Successfully drive revenue
Prospect, generate leads, develop relationships, understand customer needs, present solutions, negotiate, and close new business and renewal clients
Leverage existing individual network, tournament host committee, club members, title/event/club vendors, community service groups, current clients, TOUR official partners, and other lead generators
Manage daily and weekly sales activity including outbound calls, face-to-face appointments, proposals sent, and attending networking functions
Utilize CRM tools to track, measure, and analyze sales activity
Employ sales protocol that encompasses multi-year, multi-event, and early renewal strategies
Work collaboratively with client services, operations, finance and ticketing department to ensure fulfillment
Conduct surveys, executive focus groups, and sponsor summits to enhance the experience of our clients
Attend various community and charitable functions as a representative of the Bridgestone Invitational
Sports background with event management or team sponsorship/hospitality sales is preferred
Highest degree of ethics and professional conduct
Orientation, national origin, citizenship, disability or protected veteran status
This position may include supervising contractors where applicable
Review financial statements and data, utilizing financial data to improve profitability
Respond quickly to customer concerns and correct potential problems before they affect the guests
Drive high performance meetings and strong communication plans
Uphold company safety standards to ensure the health and safety of our customers and employees
Provides leadership and direction to the Studio Tour driver training team to ensure that all drivers are properly recruited, trained, and tested before operating vehicles with guests
Creates and leads a year-round evaluation program to continually assess Studio Tour drivers with a focus on coaching and documentation
Set goals and related initiatives toward achieving best in class practices for maintaining a well-trained, proficient driver work force
Coordinates with Technical Services counterparts to ensure that the tram fleet, supporting vehicles, and backlot attractions are in proper working condition meeting all safety requirements as determined by the company and applicable vehicle codes
Must be able to work in an industrial/warehouse environment
Bachelor’s degree in Business, Communications, Sales & Marketing, or other related fields
Problem solving and flexibility to adapt and adjust to changing situations
Must have minimum of 2 years Event Operations and Support experience
Coordinates with Ride Compliance and Learning & Development teams to ensure all policies and procedures are being adhered to, and best practices are being followed during the training and evaluation of drivers
In partnership with the Studio Driver Manager, selects, trains and leads driver trainers
Provide support with the Russian domestic Trophy Tour
Oversee Documentation to ensure that buses are built efficiently and meet the scheduling needs
Ensure that equipment needed to complete job duties are stocked and maintained (squeegees, buckets, uniform items, log books, DVIRs, video cameras)
Selling and closing sales of Vantage Products
Conduct surveys, executive focus groups, and partner forums to enhance the experience of our client
Oversee Marketing Department spend to ensure accurate reporting to finance and other relevant parties
Promptly communicate with Eventive regarding any changes to the event and/or decisions made that are out of the ordinary
Daily coordination with Marketing Werks, media/onsite event contacts, temp staff, recruiters/volunteers, technology vendors
Complete thorough daily event recaps, that include online written reports with event highlights, key learnings, photos
Drive the truck & trailer from market to market
Minimum of 10-12 Years of relevant work experience including demonstrated experience in people leadership, training, budgeting, strategic planning, hospitality, and safety/compliance
4 year of tour management experience
CDL Driver’s License and positive driving record
Proactive and outgoing personality, self-motivated and reliable
Common knowledge in use of Stereo and AV Equipment
Lead the Tour Department in ensuring the highest levels of customer service are met and exceed expectations
Main contact on-site between events, Lowe’s stores and the general public and will effectively manage all aspects of each
In the instance that the day does not go as planned, make on the spot decisions that may deviate from original plan of action but are necessary in order to be successful
Other duties as assigned and necessary for a successful promotion
Any other tasks as requested by the Regional Operations Manager
Main contact on-site between events, retailers and the general public and will effectively manage all aspects of each
Brand Ambassador Management
Assists in recruiting process to screen, interview and hire new Cruise Director/Tour Director positions
Daily supervision of Cruise Director/Tour Director Staff throughout the cruise season
Evaluates performance and provides coaching, mentoring and corrective action as needed
Must be able to lift boxes or materials 25-50 lbs when necessary
Maximize daily On-site Store Revenue
Maximize event sales
Work within Venue Operations guidelines to follow proper procedures to ensure all product inventory is accounted for
Special interest in student travel or tourism
Tech savvy a plus
Responsible for the ongoing management of Central Expenses ensuring timely submission of all aspects of tours, cash flow, post trip e-mails and payroll
Communicate with and provide support to local suppliers of accommodation, transportation, contracted and optional activities
Management of overall tour leader (CEO) numbers, recruiting, Wanderer (CEO Orientation) programs when necessary
Administrative management of all information related to onboarding and offboarding of CEO’s, maintenance of CEO contracts and addendums, documentation of disciplinary actions, absences and holidays
Manage certain budgetary items and adhere to budgetary restrictions timely submission of expense reports
Required to carry the emergency phone when necessary, as part of the rotation
Work collaboratively with the other Central America Managers as the team works toward collective goals
Monitor projected cost per tour and ensure it is produced within budgets
Ensure flow of all components and communicate group specific information to suppliers and Tour Directors
Perform constant analysis to identify itinerary improvements and innovative opportunities for the business
3+ years of experience working in the tourism industry
Knowledge of the tourism market, product and operations – specifically Peru and South America
Demonstrated ability to lead, motivate and manage a remote team
Strong office administration and organisational skills
Ability to travel when necessary for the role
Innovative thinker, natural problem solver, positive attitude

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What is a tour manager and how to become one

A tour manager is responsible for organizing and executing tours, often for music artists or other performers. They manage all aspects of travel logistics, including booking flights, ground transportation, accommodations, and visas. They also handle scheduling, budgeting, and communication with venues, staff, and other stakeholders. Tour managers may develop and implement marketing strategies, oversee merchandise sales, and manage promotional events. They ensure proper brand representation for corporate sponsors and coordinate artist media obligations. Additionally, they may hire and train part-time salespeople and manage inventory. Tour managers often travel extensively, both nationally and internationally.

How long does it takes to become a tour manager?

It typically takes 4-5 years to become a tour manager:

Year 1-4: Earn a bachelor's degree in a relevant field such as business, marketing, or hospitality management.
Year 5: Gain work experience in event planning, customer service, or logistics, while also learning on-the-job skills such as budget management, scheduling, and tour routing.

Avg. Salary $50,476

Avg. Salary $59,228

Growth Rate 8 %

Growth Rate 0.3 %

American Indian and Alaska Native 0.66 %

Asian 8.97 %

Black or African American 7.61 %

Hispanic or Latino 12.76 %

Unknown 4.70 %

White 65.31 %

female 31.70 %

male 68.30 %

American Indian and Alaska Native 3.00 %

Asian 7.00 %

Black or African American 14.00 %

Hispanic or Latino 19.00 %

White 57.00 %

female 47.00 %

male 53.00 %

Complexity Level is simple

7 - challenging

Tour Manager career paths

Tour managers can move into a variety of roles that utilize their management and marketing skills. Many become market managers, overseeing product promotion and sales in a specific geographic area. Others move into sales and marketing manager positions, where they develop and implement marketing strategies. Some tour managers even start their own businesses, becoming owners of companies that offer similar services.

Key steps to become a tour manager

Explore tour manager education requirements.

The educational requirements for a tour manager typically include a degree in Business, Communication, Marketing, Music, or Entertainment Business from reputable institutions such as the University of Pennsylvania, University of Southern California, Northwestern University, Boston University, or Pennsylvania State University. Certifications such as Certified Tour Guide / Director, Certified Hospitality and Tourism Management Professional, or Certified Tour Professional can also be beneficial. According to Angela Sebby Ph.D. , Assistant Professor at Western Carolina University's College of Business, graduates should focus on jobs that offer exceptional customer service, concentrate on training and development, and align with their core values to acquire the necessary knowledge, skills, and abilities for their dream job in tour management.

Most common tour manager degrees

Bachelor's

Master's

Start to develop specific tour manager skills

A tour manager's skills are diverse and far-reaching. They handle everything from setup and breakdown of events to managing promotional giveaways and documenting the outcome. They also coordinate travel and manage merchandise sales, ensuring that brand representation is maintained at all times. Additionally, they oversee inventory management, vehicle maintenance, and travel logistics, while also managing communication with staffing agencies and brand ambassadors.

Research tour manager duties and responsibilities

A tour manager's responsibilities vary widely, from logistics to marketing. They manage travel arrangements, schedule events, and handle client obligations like media interviews. They also manage merchandise sales, oversee hospitality and lodging needs, and coordinate marketing strategies. As TeWhan Hahn Ph.D. , Professor of Finance at Auburn University at Montgomery, puts it, "writing skills including email writing, being able to work in teams, and knowing the workplace etiquettes" are crucial for success in this role.

Manage POS for the duration of the program.
Manage the brands instagram account by posting photos relevant to the brands initiatives.
Manage all aspects of international tours, including advancing shows, booking hotels, arranging travel, and coordinating local crews.
Manage communication and event preparation with partners, venues, artists, and staff ensuring logistical requirements are manage effectively.

Prepare your tour manager resume

When your background is strong enough, you can start writing your tour manager resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a tour manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose From 10+ Customizable Tour Manager Resume templates

Apply for tour manager jobs

Now it's time to start searching for a tour manager job. Consider the tips below for a successful job search:

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Average tour manager salary

The average Tour Manager salary in the United States is $50,476 per year or $24 per hour. Tour manager salaries range between $26,000 and $95,000 per year.

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Updated June 25, 2024

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Tour Manager

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Tour Manager

Description, responsibilities.

Plan and coordinate all aspects of tours.
Manage tour budgets and expenses.
Negotiate with suppliers and vendors.
Ensure compliance with relevant regulations.
Coordinate with travel agents and tour guides.
Handle customer inquiries and complaints.
Oversee on-the-ground tour operations.
Ensure client satisfaction throughout the tour.
Prepare detailed itineraries and schedules.
Manage logistics, including transportation and accommodation.
Monitor and evaluate tour performance.
Provide training and support to tour guides.
Handle emergency situations and problem-solving.
Maintain accurate records and documentation.
Conduct post-tour evaluations and feedback sessions.
Develop and implement marketing strategies.
Ensure health and safety standards are met.
Coordinate with local authorities and service providers.
Manage social media and online presence.
Stay updated with industry trends and best practices.

Requirements

Bachelor's degree in Tourism, Hospitality, or related field.
Proven experience as a Tour Manager or similar role.
Excellent organizational and multitasking skills.
Strong communication and interpersonal skills.
Ability to work under pressure and handle emergencies.
Proficiency in Microsoft Office and tour management software.
Fluency in multiple languages is a plus.
Strong negotiation and problem-solving skills.
Ability to travel extensively.
Knowledge of relevant regulations and compliance.
Experience in budget management and financial planning.
Customer service-oriented mindset.
Ability to work independently and as part of a team.
Attention to detail and accuracy.
Flexibility and adaptability to changing circumstances.
Strong leadership and team management skills.
Ability to handle confidential information.
Excellent time management skills.
Creative and innovative thinking.
Passion for travel and tourism.

Potential interview questions

Can you describe your experience in tour management?
How do you handle emergency situations during a tour?
What strategies do you use to ensure client satisfaction?
How do you manage budgets and expenses for a tour?
Can you provide an example of a challenging situation you faced and how you resolved it?
How do you stay updated with industry trends and best practices?
What is your approach to negotiating with suppliers and vendors?
How do you ensure compliance with relevant regulations?
Can you describe a time when you had to handle a difficult customer?
What tools and software do you use for tour management?
How do you coordinate with travel agents and tour guides?
What steps do you take to ensure health and safety standards are met?
How do you handle multiple tasks and prioritize them?
Can you describe your experience with social media and online presence management?
What is your approach to training and supporting tour guides?
How do you prepare detailed itineraries and schedules?
What methods do you use for post-tour evaluations and feedback?
How do you handle confidential information?
What motivates you to work in the travel and tourism industry?
How do you manage logistics, including transportation and accommodation?

Needed Skills

Related job descriptions.

Tour Manager

Also Called Road Manager, Concert Tour Manager

Tour managers travel with musicians and crew members on touring journeys that can span the globe and last for months. Their job is to make sure everything runs smoothly, which usually means arranging travel plans, coordinating with venues, managing money, facilitating media interactions, and scoping out local services at each tour stop.

Career Communities

Composition
Health and Wellness
Performance
Career Roles for Programs
Advertising
Artist Services
Church and Worship
Film, Video, and Television
Music and Audio Tools
Orchestra, Chorus, and Band
Radio and Streaming Music
Recording Industry
Video Games
Los Angeles
New York City
San Francisco Bay Area

What does a Tour Manager do?

Tour managers take care of nearly every aspect of the lives of musicians and crew while on the road, providing organizational, administrative, and boots-on-the-ground support for the duration of a concert tour. They make transportation and lodging arrangements; communicate in advance with concert producers and venue management to coordinate load-in, sound check, and set times; convey the band's hospitality needs (backstage catering and dressing room setup); see to it that musicians and crew get to their next stop safely and on time; and ensure that the artist's rider requests are met.

The best tour managers are well-prepared for the issues and crises that sometimes arise on tour, and deal with them resourcefully and efficiently.

Tour managers create day sheets that detail each day's schedule and distribute them to the band and crew. If there are media engagements planned—such as a record store appearance, a radio station visit, or an interview—the tour manager is responsible for making sure everyone is where they need to be. Perhaps most importantly, the tour manager manages the tour's finances, keeping a close eye on the money that comes in and out to ensure everything stays within the tour accountant's budget. When a problem arises, whether it's due to a dispute with a promoter , a passport emergency, guest list gaffes, or the artist's own bad behavior, it's the tour manager's job to resolve the issue and restore peace. In some cases, tour managers work closely with a tour publicist to ensure attendance of the shows, and those who work on smaller tours might take on additional duties, such as overseeing production elements like lighting and sound or working the merch table.

At a Glance

Some tour managers start out as musicians or concert techs ; others have experience as festival staff , booking agents , promoters , or live sound engineers , or in similar live-music roles. With experience, connections, and a reputation for good work, tour managers can advance to better-paying jobs with more prominent bands and artists, or join the ranks of a record label or concert promotion company. They can also go into other aspects of management, becoming an artist manager , venue manager , artist relations manager , or company manager to an orchestra.

Tour management is typically freelance work, although the most experienced tour managers may be able to snag in-house positions at record labels. It's vital that aspiring tour managers have proven experience living on the road and managing a creative undertaking. As with many live music gigs, g etting hired as a tour manager is often a matter of word-of-mouth referrals. To get started, some tour managers do the work for little or no pay with a friend's band.

Schedule management
Personnel management
Experience touring
Proactive communication skills
Problem-solving
Multitasking and organization

Tour managers must be excellent multitaskers with terrific time management and organizational skills. Being proactive and making the most of downtime (e.g., while traveling between tour stops) is extremely important to staying on top of work. The best tour managers are well-prepared for the issues and crises that sometimes arise on tour, and deal with them resourcefully and efficiently. They should also be capable of handling interpersonal conflicts—which occur frequently on tour—with grace.

It's easy to forget that managing a tour means going on tour oneself. Just like the musicians and crew members they manage, tour managers spend hours riding in cars, buses, and/or planes, work long days that continue well into the night, and sleep in hotels and motels in unfamiliar cities. They also enjoy all the benefits of going on tour: paid travel, free concerts, and new experiences and opportunities around every corner. It's vitally important for a tour manager's long-term success and well-being that he or she enjoys life on the road, highs and lows alike.

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Russian Entites Profiles

Russian Company AO "PROMTEKH"

Brief profile.

active Commercial

Facts to Consider

In its reporting the organization specified that audit is mandatory, but failed to submit the auditor’s opinion to Federal Tax Service.

There is an enforcement proceeding in the bailiff database

Significant drop in the revenue for the year (by 61.1%).

The manager is also a CEO in 1 organization.

The authorized capital has increased over the past two years.

The company has been in business for 15 years.

show 1 more positive fact

Complete Profile

1. General Information
2. Registration in the Russian Federation
3. Company's Activities
4. Legal Address
5. Owners, Founders of the Entity
6. AO "PROMTEKH" CEO
7. Entities Founded by Company
8. Number of Employees
9. Company Finance
10. Timeline of key events
11. Latest Changes in the Unified State Register of Legal Entities (USRLE)

General Information

Full name of the organization: AKTSIONERNOE OBSHCHESTVO "PROMYSHLENNYE TEKHNOLOGII"

TIN: 5024101198

KPP: 501001001

PSRN: 1085024625510

Location: 141984, Moscow Oblast, Dubna, pr-kt Nauki, 14 korp. 5, pomeshch. 7

Line of business: Investments in securities (OKVED code 64.99.11)

Organization status: Commercial, active

Form of incorporation: Non-public joint-stock companies (code 12267 according to OKOPF)

Registration in the Russian Federation

The tax authority where the legal entity is registered: Mezhraionnaia inspektsiia Federalnoi nalogovoi sluzhby №12 po Moskovskoi oblasti (inspection code – 5010). The tax authority before 06/10/2022 – Inspektsiia Federalnoi nalogovoi sluzhby po g. Krasnogorsku Moskovskoi oblasti (code 5024).

Registration with the Pension Fund: registration number 060008062447 dated 21 July 2022.

Registration with the Social Insurance Fund: registration number 502310971650231 dated 16 March 2009.

Company's Activities

The main activity of the organization is Investments in securities (OKVED code 64.99.11).

Before 12/19/2008, the main activity of the organization was listed as Investments in securities and dealer activities (OKVED code 64.99.1).

Additionally, the organization listed the following activities:

Legal Address

AO "PROMTEKH" is registered at 141984, Moscow Oblast, Dubna, pr-kt Nauki, 14 korp. 5, pomeshch. 7. ( show on a map )

On 06/10/2022 the organization moved to another city, the former address

No other organizations are listed at the current registered address.

Owners, Founders of the Entity

Since the organization is a joint-stock company, the list of shareholders is not contained in the Unified State Register of Legal Entities. To obtain an extract from the register of shareholders, you should contact the registrar AO VTB REGISTRATOR

There is no data on the founders of AO "PROMTEKH" as of 09/24/2024 in the Uniform State Register of Legal Entities. The previous founders were:

AO "PROMTEKH" CEO

The head of the organization (a person who has the right to act on behalf of a legal entity without a power of attorney) since 19 December 2008 is general manager Shadrin Valerii Vladimirovich (TIN: 500601525214).

Also Shadrin Valerii Vladimirovich is a founder of 2 organizations:

AO "OKB "AEROKOSMICHESKIE SISTEMY"
"DIGITAL MANUFACTORY" JSC

Entities Founded by Company

Currently AO "PROMTEKH" is listed as a founder in the following organizations:

"ASPECTRIYM" LTD (Moscow Oblast, Krasnoznamensk; 100%; 10 thousand RUB)
OOO "ETS" (100%; 10 thousand RUB)
OOO "PROMTEKHPOSTAVKA" (Moscow Oblast, Krasnogorsk, d. Putilkovo; 100%; 1 million RUB)

Previously the organization was listed as a founder in:

AO "PROMTEKH-KAZAN" (Republic Of Tatarstan, Kazan; 1 million RUB) - until 12/15/2021
AO "PROMTEKH-IRKUTSK" (Irkutsk Oblast, Irkutsk; 1 million RUB) - until 11/01/2021
"AQUATORIA" LTD (Moscow Oblast, Krasnogorsk, d. Putilkovo; 100%; 10 thousand RUB) - until 05/12/2023
AO "PROMTEKH-ULIANOVSK" (Ulyanovsk Oblast, r-n Cherdaklinskii; 1 million RUB) - until 10/15/2021
AO "OKB "AEROKOSMICHESKIE SISTEMY" (Moscow Oblast, Dubna; 100%; 1 million RUB) - until 01/03/2022

Number of Employees

In 2023, the average number of employees of AO "PROMTEKH" was 2 people. The same number was the year before.

Company Finance

The Authorized capital of AO "PROMTEKH" is 100 million RUB.

As of December 31, 2023, the organization's total assets were 2.3 billion RUB This is 37.8 million RUB (by 1.7 %) more than a year earlier.

The net assets of AO "PROMTEKH" as of 12/31/2023 totaled 2.3 billion RUB.

The AO "PROMTEKH"’s operation in 2023 resulted in the profit of 97.8 million RUB. This is by 479.6 times more than in 2022.

The organization is not subject to special taxation regimes (operates under a common regime).

The organization belongs to the micro business category. In accordance with the criteria established by regulations, an organization with the annual revenue of up to 120 mln RUB and up to 15 employees is considered a micro business.

Information about the taxes and fees paid by the organization for 2022

The organization had no tax arrears as of 05/10/2024.

The unpaid tax penalties as of 10/01/2020: 1.38 thous. RUB.

Enforcement proceedings

In relation to a legal entity, the database of the Federal Bailiff Service contains the following enforcement proceedings as of 10/21/2024:

Timeline of key events

The legal address changed from to Moscow Oblast, Dubna, pr-kt Nauki, 14 korp. 5, pomeshch. 7 .
The tax authority where the legal entity is registered was changed to Mezhraionnaia inspektsiia Federalnoi nalogovoi sluzhby №12 po Moskovskoi oblasti (earlier it was Inspektsiia Federalnoi nalogovoi sluzhby po g. Krasnogorsku Moskovskoi oblasti ).
is no longer listed as the founder in the Unified State Register of Legal Entities.
Shadrin Aleksei Valerevich is no longer listed as the founder in the Unified State Register of Legal Entities.

Latest Changes in the Unified State Register of Legal Entities (USRLE)

08/05/2024 . State registration of changes made to the constituent documents of a legal entity related to changes in information about a legal entity contained in the Unified State Register of Legal Entities, based on an application.
11/15/2022 . Submission of information about the registration of an individual at the place of residence.
09/30/2022 . State registration of changes made to the constituent documents of a legal entity related to changes in information about a legal entity contained in the Unified State Register of Legal Entities, based on an application.
07/22/2022 . Entering information about registration in the Pension Fund of the Russian Federation.
06/10/2022 . Entering information about accounting with the tax authority.
03/31/2022 . Change of information about a legal entity contained in the Unified State Register of Legal Entities.
01/20/2022 . State registration of changes made to the constituent documents of a legal entity related to changes in information about a legal entity contained in the Unified State Register of Legal Entities, based on an application.
08/13/2021 . Changes to the information contained in the Unified State Register of Legal Entities in connection with the renaming (resubordination) of address objects.
07/04/2018 . State registration of changes made to the constituent documents of a legal entity related to changes in information about a legal entity contained in the Unified State Register of Legal Entities, based on an application.
10/31/2016 . Entering information about registration in the Pension Fund of the Russian Federation.

* The date of change in the Unified State Register of Legal Entities is shown (may be different from the actual date).

The data presented on this page have been obtained from official sources: the Unified State Register of Legal Entities (USRLE), the State Information Resource for Financial Statements, the website of the Federal Tax Service (FTS), the Ministry of Finance and the Federal State Statistics Service.

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COMMENTS

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This guy is one of the most known and be-loved artists in Russia, even today. In my memory he was singing about climbing, war, sea, Stalins crimes and daily problems. My farther loves his songs. He played theatre - afaik his most famous role was Hamlet at the Taganka theatre in Moscow.
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As of December 31, 2023, the organization's total assets were 2.3 billion RUB This is 37.8 million RUB (by 1.7 %) more than a year earlier.. The net assets of AO "PROMTEKH" as of 12/31/2023 totaled 2.3 billion RUB.. The AO "PROMTEKH"'s operation in 2023 resulted in the profit of 97.8 million RUB. This is by 479.6 times more than in 2022.. The organization is not subject to special taxation ...
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This guy is one of the most known and be-loved artists in Russia, even today. In my memory he was singing about climbing, war, sea, Stalins crimes and daily problems. My farther loves his songs. He played theatre - afaik his most famous role was Hamlet at the Taganka theatre in Moscow.

Tour Manager Job Description [Updated for 2024]

Tour Manager Duties and Responsibilities

Tour Manager Job Description Template

Responsibilities

Qualifications

Additional Information

What Does a Tour Manager Do?

Tour Manager Qualifications and Skills

Tour Manager Experience Requirements

Tour Manager Education and Training Requirements

Tour Manager Salary Expectations

Tour Manager Job Description FAQs

Do Tour Managers need a degree?

What should you look for in a Tour Manager resume?

What qualities make a good Tour Manager?

Is it difficult to hire a Tour Manager?

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