journeys kidz phone number

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1-855-472-0435

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Mon-Fri: 7am-8pm CT

Sat: 9am-6pm CT

Sun: 10am-7pm CT

Mon-Fri: 7am-6pm CT

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Attention: Closed Easter Sunday, March 31. Businesses with exterior entrances may have varying hours. Please call ahead.

Mall Phone Number 336.765.8321 Mall Security Number 336.794.5211 In case of Emergency Dial 911

saturday 11:00 am - 8:00 pm sunday 12:00 pm - 6:00 pm monday 11:00 am - 8:00 pm tuesday 11:00 am - 8:00 pm wednesday 11:00 am - 8:00 pm thursday 11:00 am - 8:00 pm friday 11:00 am - 8:00 pm Click here to view all hours *Individual store & restaurant hours may vary.

Journeys Kidz is a uniquely branded youth footwear retailer, offering shoes, apparel, backpacks, hats and accessories – all designed specifically for kids ranging from infants to tweens. With similar brand offerings as the successful Journeys footwear retailer, Journeys Kidz carries Vans, Converse, adidas, Nike, Puma, Timberland, Dr. Martens, UGG, and many more.

Journeys Kidz is a fun, energetic in-store experience with welcoming, passionate staff in a family-friendly environment catering to both kids and parents. TVs play carefully curated cartoons and music videos, and are set alongside visual merchandising displays that change monthly to reflect the latest trends and styles for kids.

336.794.4051

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Attention: Pearland Town Center will be closed today, July 8th, 2024.

Mall Phone Number 713.340.0712 Mall Security Number 281.387.1058 In case of Emergency Dial 911

sunday 11:00 am - 7:00 pm monday 10:00 am - 9:00 pm tuesday 10:00 am - 9:00 pm wednesday 10:00 am - 9:00 pm thursday 10:00 am - 9:00 pm friday 10:00 am - 9:00 pm saturday 10:00 am - 9:00 pm Click here to view all hours *Individual store & restaurant hours may vary.

Journeys Kidz is a uniquely branded youth footwear retailer, offering shoes, apparel, backpacks, hats and accessories – all designed specifically for kids ranging from infants to tweens. With similar brand offerings as the successful Journeys footwear retailer, Journeys Kidz carries Vans, Converse, adidas, Nike, Puma, Timberland, Dr. Martens, UGG, and many more.

Journeys Kidz is a fun, energetic in-store experience with welcoming, passionate staff in a family-friendly environment catering to both kids and parents. TVs play carefully curated cartoons and music videos, and are set alongside visual merchandising displays that change monthly to reflect the latest trends and styles for kids.

713.340.3152

Reviews about Journeys Kidz

• Rebecca E. November 6, 2021, 2:47 am I was in and had the worst experience a mother should ever have to go through. I normally order my sons shoes online however the last few pairs have not been the right fit. We love shopping in the mall, with covid it has been more convenient to order online. The young lady, and when I say young she may have been 16 or 17, was short and caucasian with clearly a home dye kit redish hair color. She had no name tag and when I asked she found it quite funny to tell me her name was Logan. She was extr emely unhelpful, ignoring me for the first 15 minutes while we were in the store. We were the only ones in the store and she was too busy on her phone to bother with us. She went in back to take a phone call on her cell phone as the store phone sat at the desk ringing. I asked for a pair of shoes to try on in my sons size. She was short and nasty with us and went into the back. After waiting ten more minutes for her to come back out, I walked over to the door to the back and called to her. I then heard her talking to someone else. She told them “I will have to call you back, I have to take these shoes out to this this impatient B***h and her nasty little s**t of a child.” After hearing that, I left and I will never go back. … – show 0 0 Reply
• Company's official reply May 24, 2021, 9:42 pm We truly thank you for your feedback, Austin! We are delighted to hear that you had an awesome store experience with Spencer and Kelsey, and we would like to ensure that the correct individuals are made aware of the excellent service you received. At your convenience, please feel free to contact us with more details of your visit at https://help.journeys.com/s/. 0 0 Reply
• Chikiss Z. November 30, 2019, 11:52 pm Excelente 0 0 Reply
• Company's official reply July 17, 2019, 2:39 am Hi Mary! Thank you for your review! We always appreciate feedback from our customers! 0 0 Reply
• Company's official reply March 18, 2019, 1:32 am Thank you for your review! We always strive to provide the best service possible and we appreciate your feedback! 0 0 Reply
• Company's official reply December 19, 2018, 1:30 am Thank you for your review! We are delighted to hear you had an awesome store experience! We look forward to your next visit! 0 0 Reply
• Company's official reply October 1, 2018, 12:23 am Thank you for your review! We always strive to provide the best service possible and we appreciate your feedback! 0 0 Reply
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HELP CENTER

• Returns & Exchanges

Nov 29, 2023 • Knowledge

1) Orders Placed Online Refund by Mail:  To begin your return and create a prepaid label,  click here!   Please note all orders using a prepaid return label will have $7.99 deducted from any exchange processed. Exchange by Mail:  To begin your exchange and create a prepaid label,  click here!  Please make sure to include your desired SKU (item #), Size and Quantity in the "Additional Comments" section of Step 2. Send the item(s) back using the prepaid label.  Please note all orders using a prepaid return label will have $7.99 deducted from any exchange processed. *Please allow 2-4 weeks to process your refund or exchange by mail. 2) Store Purchase and Orders Placed in Store Return/Exchange by Mail:   If you would like to ship the item(s) back to Journeys, please fill out our  Return/Exchange Form . If you would like us to provide you with a prepaid shipping label, contact customer service. To ship your item(s) back with your own label, select any carrier and fill out our  Return/Exchange Form . Send the item(s) back to the address below. We do recommend getting a tracking number for your return. Return Address: Journeys Order Returns 635 Genesco Parkway Lebanon, TN 37090 *Please allow 2-4 weeks to process your refund or exchange by mail.

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1-855-852-4180

1-888-324-6356 (English)

Customer Service Hours

Mon-Fri: 7am-8pm CT

Sat: 9am-6pm CT

Sun: 10am-7pm CT

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Journeys Kidz

Updated a few days ago

Location & Hours

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2701 Ming Ave

Bakersfield, CA 93304

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About the business.

Express yourself when you dress yourself with Journeys! Our store offers the latest styles of skate shoes, athletic sneakers, boots, platforms, sandals, clothing, and accessories for men, women, and kids. It's the one-stop for carefully curated selections from brands like Converse, Vans, Crocs, Birkenstock, HeyDude, Dr. Martens, UGG, Timberland, New Balance, adidas, and more. Our friendly staff will walk you through current trends and help you every step of the way to define your personal look. We can't wait to see you in store!" …

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Overall rating

Thank you Stephanie for your wonderful customer service! You are very resourceful and me & my kids appreciate you .

I purchased some high top black converse that I later decided I wanted to exchange for another size but didn't receive my email receipt. When coming into the store and asking for the transaction to be searched for Cece the manager stated that she was unable to do so because I paid cash. I had knew the day and time of my purchase but she still neglected to help. The fact that they got my email wrong was an honest mistake but I shouldn't have to pay for the mistake of an employee and I would have been fine with doing an exchange if Cece wasn't very condescending about the situation. When I asked for a corporate number or a manager number she stated "I am the manager" and said that she didn't have a corporate number and that they couldn't do anything but exchange the shoes. After prying for any number of someone who can actually help she proceeded to give me a bogus number that didn't even work. I went to the adult Journeys and they were so helpful in giving me the customer service number and the district managers number. Customer service was able to find my transaction number and was unsure why they didn't do so when it is able to be done. As someone who has worked in customer service for 10 years I would expect someone who is in a manager position know how to speak and treat customers with respect especially when I was nothing but respectful. The situation was frustrating just because of the way she was neglectful to help because she was clearly to lazy to do a simple search.

My daughter needed some new shoes but honestly I didnt want to pay a small fortune for shoes shes going to grow out of before she destroys them at daycare. Came to Journey's Kids and was immediately helped. The cutest shoes. Lots of sales and helpful employees. We tried on a few pairs and she settled on the Super Adorable Harry Potter Van's for $19.99. Hello!!! Twenty dollar Van's is a great deal I couldn't pass it up. I got such a good deal I bought some glow in the dark socks. Who doesnt need glow in the dark socks? I will be back for sure.

Harry Potter Vans

We were in here looking for clothes and shoes for little people. They have a lot of cute clothes for little boys and little girls. Shoe are nice too, and a large assortment of most brands you have heard of. The employee helping us was very patient and helpful, as we were indecisive. They went back and forth bringing us shoes. We did end up with some cute Vans. It can be thought of as just another clothing store. But the friendly helpful employee makes this a five star place.

Journeyz Kids is listed on Yelp under children's clothing. While they do carry some clothing, the exciting thing is the amazing variety of absolutely adorable brand name children's shoes. If you want your kids to sport some stylish footgear then this is the place you want to head. The selection of Converse shoes in low tops, high tops, even boot height shoes in every color of the rainbow is simply dazzling. I found myself becoming jealous that they didn't have any of these in my size - seriously, check out the pictures! Vans for kids? Got 'em. Toms for kids? Got 'em. Comfy snuggly Uggs that are "Warm and Cozy for Tiny Toesies" in a variety of of colors? Uh-huh. The selection of nationally known (and popular with the kiddos) brand names ALMOST spans the alphabet from Adidas to Yo Gabba Gabba. Shoe options were just not THIS cool when I was a kid!

I recently went into Journeyz Kidz in the Valley Plaza mall for my 4 year old son and I didn't have his size memorized but this associate, Stephanie was so patient and helpful in finding his right shoe size in different styles and she was quick to get all the shoes. The store had my son's size in stock and all the brands available.

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