psg stadium tour refund

Suggested companies

Paris saint-germain, football ticket net.

Paris Saint-Germain   Reviews

Visit this website

Company activity See all

Write a review

Reviews 4.2.

1,227 total

Most relevant

We drove 1000km to be told kids cannot…

We drove 1000km to be told kids cannot take penalty cos 5:25pm is too late Very disappointing for them … In that case don’t sell tickets for 5pm to avoid costs and confusion

Date of experience : July 28, 2023

Reply from Paris Saint-Germain

We regret that your experience during the stadium visit did not meet your expectations. However, please note that penalty kicks are optional and are not an integral part of the Stadium Tour offering, which explains its early closure.

Amazing but needs to allow elevator use

Interesting tour, especially for my 11 year-old grandson! I do think those on the tour should be allowed to use the elevators.

Date of experience : August 27, 2023

Thanks for your feedback ! We're happy to see that you enjoyed it ! See you in our Stadium !

This “tour” is poor value for the price…

This “tour” is poor value for the price of a ticket. The PSG website does NOT say that the audio guide for the stadium “tour” requires downloading an app on a smartphone, nor does it say that the “tour” is self-guided. My iPhone was fully charged and a fairly recent model, but the app was often unresponsive during my time in the PSG stadium. There were NOT signs in different parts of the stadium to provide even the most basic information (in the absence of an actual tour guide and / or a functioning audio guide) even in French. 25€ is way too much money for an experience that cannot realistically be called a stadium tour. 25€ for an adult ticket represents corporate greed on the part of a wealthy organization that cannot be bothered to provide an informative and quality stadium tour to football enthusiasts.

Date of experience : May 26, 2023

Brilliant I am a Spurs fan and still…

Brilliant I am a Spurs fan and still loved it ! Recommend to anyone, simply beautiful.

Date of experience : May 04, 2024

Merci pour votre retour ! Nous sommes enchantés que vous ayez aimé votre expérience. A très bientôt ! 🔴🔵

That was a great experience and the…

That was a great experience and the tour was awesome, the change room very nice. One thing I missed , one player from psg to see it , and the signature to have from the player . I think we come back from Germany to see I game . Thank you

Date of experience : March 31, 2023

Terrible. The price doesnt justify the tour. I've been in several stadium tours and this was the poorest.

Date of experience : June 02, 2024

Dear Nuno, I am sorry to hear that your experience during the PSG Stadium Tour did not meet your expectations. We strive to provide a valuable and engaging tour for all visitors. Your feedback is important to us, and we will work on improving the tour to ensure a better experience for future guests. We hope you will consider visiting us again in the future. Kind regards, PSG Stadium Tour

The infrastructure is very good, but the lack of a guide in the Stadium Tour doesn’t match the size of the club.

Date of experience : March 17, 2024

Long waiting time outside, while we had a time slot. That was very disappointing. The tour inside was moderate. Not very special.

Date of experience : December 03, 2022

Thanks for your feedback ! We'll think about this in the following month, if your feedback is shared by other people. Come back to support our team !

My 1st stadium tour

My 1st stadium tour, wasn't sure what to expect but really enjoyed it, got to see behind the scenes and was very surreal.

Date of experience : November 05, 2022

Wish i could have met a player

Wish i could have met a player, and hopefully next time i come there will be a champions league trophy.

Date of experience : August 06, 2023

great experience. more toilets

It was great experience but you have to give an option to someone to visit toilets in the middle of the tour and not only at the reception!

Date of experience : March 25, 2023

Top notch experience

Top notch experience. Best time ever spent in Paris! Will definitely come back again

Date of experience : November 18, 2022

A nice tour

The tour was well organized; the staff was very gentle and all the steps were clearly indicated. The club has a very reach history and it´s very nice to know it deeply.

Date of experience : January 27, 2023

We enjoy a lot the experience

We enjoy a lot the experience. My child’s love Messi, we are from Argentina. Was incredible. We bought the photo in the store, but we lost the photo In the hotel. Any chance you can send us the pic via email?

Date of experience : February 05, 2023

We will allways have paris

The place is very clean. The stuff are polite. I wish there was a guided tour with more information about the hostory of the group and the players who are less famous

Date of experience : June 16, 2023

Access was very easy, you can go by yourself and take pictures everywere, we just love the experience.

Date of experience : November 19, 2022

Excellent experience I would do it again

Excellent experience I would do it again whenever I go back to paris

Date of experience : June 08, 2024

Nous vous remercions pour votre retour positif et nous sommes ravis que vous ayez apprécié votre visite au Parc des Princes. A très bientôt !

I wanted free hotdogs which I believe I…

I wanted free hotdogs which I believe I am Initeled to given that I purchased a 70 dollar shirt before leaving

Stadium tour was amazing and well…

Stadium tour was amazing and well organized. Long queue for the dressing room but worth it.

Date of experience : December 09, 2022

An incredible experience

An incredible experience, being able to step in the footsteps of some of the greatest to play the game, and explore this incredible club

Date of experience : August 22, 2023

• Stadium Tour
• Track Order

Help Centre

Return Information

HOW TO RETURN YOUR ORDER:

How do I return an item?

• Visit our   Returns Portal   and follow the instructions provided. Please have your Order Number and Postal Code ready to complete this process. This was sent to you in your Order Confirmation email.
• Once you have completed the return steps on screen, select your return method and download the returns label provided.
• Attach the provided label to your return package and drop it off at the nearest drop off point.

Once your package begins transit you will be able to track the progress of your return via the Returns Portal. As a reminder, it can take up to 14 working days for your refund to be processed.

RETURNS POLICY:

Our Return Process is simple. You can return your merchandise up to 90 days from the date of despatch of your package.

Returns must be in original condition, unworn/unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed.

It can take up to 14 working days for your refund to be processed. You will receive a confirmation email once this is completed.

All return charges are the customer's liability.

Important Information:

• DVDs, videos or PC & video games which have been opened, pierced jewellery and items specially manufactured to your order can only be refunded or exchanged if these items are received damaged or wrong.
• Personalised items are non-returnable. A refund will only be permitted if the garment is faulty, damaged or wrong. We accept no responsibility once a replica shirt or short has been printed, if a player leaves the team and/or their team number changes, or if the badge changes in the future.
• We are unable to return any products which by reason of their nature cannot be returned (for example, underwear/swimwear due to hygiene reasons) or are likely to deteriorate or expire rapidly.

OTHER INFORMATION:

In line with your right to cancel, if you return your full order within 14 days of such order, we will refund all payments received from you, including the costs of delivery (except for the supplementary costs which arise if you choose a type of delivery other than our standard and least expensive method of delivery). We will process your refund within 14 days of receiving the item(s) back to our warehouse. If you return any or all of your order after 14 days, but within the 90 day returns period, delivery charges will be non-refundable unless the products are faulty, damaged or not as described upon delivery.

We will make the refund using the same means of payment as you used for the initial transaction, unless we have expressly agreed otherwise.

• Promo Terms and Exclusions
• Safe Shopping
• Delivery & Shipping
• 90-Day Returns
• Affiliate Program
• Track My Order

• Privacy Policy
• Terms of Use
• Modern Slavery and Child Labour Statement
• Cookie Policy & Management
• Master Card

• Tourist Attractions
• Tourist Attractions in Russia
• Novgorod Oblast Tourist Attractions

Veliky Novgorod

The whole city of Veliky Novgorod is a big museum; there are many well-preserved monuments dating back to the 11th century and later centuries.

Veliky Novgorod attractions

Novgorod kremlin, trade side and yaroslav’s courtyard, st. george's monastery, vitoslavlitsy museum of wooden architecture.

Request a private tour, tailor-made for individuals and small groups to meet your needs and preferences.

Discover historical attractions of Veliky Novgorod

• Private trip from St. Petersburg
• Visit Novgorod Kremlin and the Cathedral of St. Sophia
• Explore Yaroslav’s Court with its medieval churches
• Pick-up and drop-off at your hotel

Group of 2: 16000 Rubles/person

• Ask a question

Take a walk through the most ancient Kremlin in Russia

The Novgorod Kremlin, which is also called ‘Detinets’, is located on the left bank of the Volkhov River. The first fortified settlement was set here during the reign of prince Vladimir Yaroslavich, the son of Yaroslav the Wise. During these times, all the state, public and religious life of Novgorod was concentrated here. It was the place where people kept chronicles and copied the texts of books. The Novgorod Kremlin, the most ancient one in Russia, was founded here in the 15th century.

St. Sophia Cathedral (11th century), The Millennium Of Russia Monument, Episcopal Chamber (15th century) and the main exhibition of The State Novgorod Museum-reservation located in a public office building of the 18th century are all situated in the Novgorod Kremlin. The exhibition will tell you about the whole Novgorod history from ancient times to the present day. There are also restoration workshops, a children’s center, a library and a philharmonic inside the Kremlin walls.

Send a letter with the State Novgorod Museum-reservation stamp

While visiting the main building of the Novgorod Kremlin museum, you’ll see a small bureau near the souvenir area. Two more bureaus like that can be found in the Fine Arts Museum and the Museum information centre. This is the Museum Post, the joint project of the State Novgorod Museum-reservation and Russian Post.

The tradition to exchange letters (at that time written on birch bark sheets) dates back to the 11th century so it’s hardly surprising that such a project appeared here. The bureaus are desks and mailboxes at the same time, so you can send your friends a postcard with a view of Novgorod right from the museum.

Find the famous Russian poet Alexander Pushkin among the figures of The Millennium Of Russia Monument

In 1862, 1000 years after the Varangians were called to Russia, a monument dedicated to this event was launched in Novgorod. To tell the story of Russia’s one thousand years, the sculptor used 129 bronze figures: from state and military leaders to artists and poets.

One of figures portrays Afanasy Ordin-Nashchokin, a politician and reformer who was responsible for Russia’s diplomatic relations in the middle of the 17th century. He is believed to be the father of international and regular mail in Russia. He was also the person who came up with the idea of the first Russian Post official emblem — a post horn and a double-headed eagle.

Cross the Msta River over the first arch bridge in Russia

The steel bridge in Borovichi town that connects two banks of the Msta river was built at the beginning of the 20th century. The project of the bridge was created by Nikolay Belelyubsky, engineer and professor of St. Petersburg State Transport University. This is the first arch bridge in Russia.

In 1995, it was included in the national cultural heritage register. More than 100 bridges across Russia were developed by Belelyubsky, but only this one is named after him.

Cast a virtual bell

When in the Novgorod region, you’ll definitely hear bells ring and learn about the Novgorod Veche Bell. During the siege of the city, tsar Ivan III ordered to remove this bell from the bell tower and send it to Moscow. Legend says that the bell didn’t accept his fate, fell to the ground near the border of the Novgorod region and broke to pieces against the stones.

In the biggest Museum Bell Centre in Russia located in the Valday town, you can see bells from across the world and learn why Novgorod bells are unique. The museum’s collection represents bells from different countries and ages, some of them dating back to the 3rd century BC. You’ll learn about the history of casting and modern bell-making technologies and also play games on a touch table. For example, harness virtual ‘troika’ (three) horses with bells or cast a virtual bell.

Spot the pigeon on the cross of St. Sophia Cathedral

St. Sophia Cathedral was built in Novrogod between 1045 and 1050 by Kievan and Byzantine masters. It was conceived as the main cathedral of the city, and during its first years it was the only stone building in Novgorod. So where does the pigeon on the cross of the cathedral’s biggest dome come from?

Legend says that while tsar Ivan the Terrible and his Oprichniki were cruelly killing peaceful city folk in 1570, a pigeon suddenly sat down to the cross of the city’s main cathedral. It looked down, saw the massacre, and was literally petrified with horror. Since then the pigeon has been considered the defender of the city. People believe that as soon as the pigeon flies away from the cross, Novgorod will come to an end.

Visit a monastery, that was founded by Patriarch Nikon

The Valday Iver Monastery is situated on the island in the middle of the Valday lake. It is considered to be one of the most important and picturesque orthodox shrines.

The monastery was founded in 1653 by the initiative of Nikon who had just been elected Patriarch. Nikon wanted the monastery to look like the Iviron Monastery on Mount Athos, including the architectural style and monk’s clothes. Legend says that Nikon saw the spot for the monastery in a dream.

Check out Fyodor Dostoevsky’s country house

Fyodor Dostoevsky, a famous Russian writer, first visited Staraya Russa town in 1872 during a summer trip with his family. They liked it so much that the next year they rented a house near the Pererytitsa River’s embankment and spent every summer here ever since.

Dostoevsky loved this house, called it ‘his nest’ and considered it the perfect place to work and to be alone. In Staraya Russa he wrote his novels ‘The Adolescent’, ‘The Brothers Karamazov’ and ‘Demons’. Today, this place is a museum where you can explore what Dostoevsky’s house looked like and see his family’s personal belongings, photos and letters.

Visit an authentic Russian ‘izba’ (wooden house)

If you want to really enjoy the atmosphere of the old Novgorod, you should come to the Vitoslavlitsy Museum of folk wooden architecture that is located on the Myachino lake not far away from Veliky Novgorod. In this open-air museum you’ll see the best examples of Russian wooden architecture, including authentic old ‘izbas’ (wooden houses), rural chapels and churches.

During the year, the museum hosts fairs of crafts and folklore, christmastides, and even an international bell ringing festival.

Learn what Brick Gothic looks like

The Episcopal Chamber of the Novgorod Kremlin is the only non-religious German Gothic building of the 15th century preserved in Russia. You can have a good look at the facets of the gothic cross-domed vaults inside the chamber. This is why this building is also called ‘Faceted Chamber’ or ‘Chamber of Facets’.

The chamber was part of Vladychny Dvor, the place where all important city events took place: court hearings, gatherings of the Council of Lords of the Novgorod Republic, ambassador’s receptions and feasts. The seals of the city’s lords were kept here. The decree of tsar Ivan III on merging the Novgorod Republic with the Moscow State was first announced in 1478 in Episcopal Chamber. This is when the name of the new state, Russia, was first pronounced.

See the murals by Theophanes the Greek

The Byzantine Empire had a huge impact on the development of the Russian culture. Many works of art and architecture in ancient Russia were created by Byzantine artists and masters. Theophanes the Greek was one of them. He was born in Byzantine and created icons and murals in Constantinople and Caffa (modern Feodosia). After that he moved to Novgorod where he was commissioned to paint the walls of the Church of the Transfiguration of the Savior on Ilyina Street. You can enjoy his unique and expressive style if you look at the murals inside the dome of the church and the Trinity side chapel.

The most recognizable and the only monumental work of Theophanes the Greek that is preserved today is the chest-high portrait of the Savior the Almighty in the dome of the Church of the Transfiguration of the Savior.

Take a photo with an ancient Novgorod citizen who is learning how to read and write

In 1951, a letter written on birch bark dating back to the 14–15th centuries was found in Veliky Novgorod. Many decades later, in 2019, a sculpture designed by Novgorod artist and sculptor Sergey Gaev appeared on this exact site.

The sculpture portrays an 8–year old boy sitting on a stool and holding a piece of birch bark. At this age children in Novgorod started to learn how to read and write. During archaeological excavations in Novgorod, scientists often found ancient handwriting practice books and children’s drawings on birch bark sheets.

Feel like an ancient viking or prince Rurik’s guest

Novgorod is one of the waypoints of the famous trade route from the Varangians to the Greeks. The route passed through the Volkhov river. In the 9–10th centuries there was a fortified settlement of the Viking Age here.

Some scientists believe that Novgorod is named after this area which was called ‘Stary Gorod’ (‘Old City’) at that time. Some historians and archeologists consider this place to be the residence of Prince Rurik who was asked to rule the city in 862. That’s why this ancient settlement is called ‘Rurikovo Gorodische’ (‘Ruruk’s Old City’).

Learn more about the Soviet modernist architecture

On the bank of the Volkhov river near the Novgorod Kremlin, there is an incredible building that looks like a spaceship and contrasts strongly with the ancient buildings of the city.

This is the Fyodor Dostoevsky Theater of Dramatic Art that was built in 1987. It is one of the most striking examples of the Soviet modernist architecture. The theater was built for 10 years according to the project of architect Vladimir Somov.

See what an everyday life of Old Believers looks like

The Krestsy town in the Novgorod region has always been considered to be the center of the Novgorod Old Belief community, and it still is. Before the Soviet revolution there were three Old Believers churches here.

The Lyakova village, which is located not far from the town, used to be inhabited completely by Old Believers. You can learn more about their lifestyle in the local interactive museum. You’ll be introduced to Old Believers’ traditional crafts and ceremonies, drink tea with healing herbs and learn how to chop wood and use an old spinning wheel.

Buy a traditional embroidered tablecloth

A unique embroidery style that is now famous all over the world was born in the Staroye Rakhino village in the Novgorod province. By the middle of the 19th century, it had become a folk craft. Since then, linen tablecloths, towels and clothing items decorated with unusual ornaments have been popular not only among the locals, but also travellers.

In 1929, the first cooperative partnership of embroidery masters was created in Kresttsy. Later it turned into a factory that still operates today. The factory has a museum where embroidery traditions are preserved and new ornaments and technologies are created.

Find yourself in the Middle Ages

In the Middle Ages, Staraya Russa town could be called ‘the salt cellar of Russia’. That’s because salt making was the main trade here up to the 19th century. A few years ago, the old craft was brought back to life, and construction of salt works began. Later, an interactive museum was launched based on the results of archaeological findings.

This museum recreates a typical medieval manor of Staraya Russa of the 12th century with living rooms, a bathhouse, workshops, a livestock pen and traditional peasant household items. In this museum, you can also buy salt which is made in the same way as 1000 years ago.

See the place where Suvorov started his Italian campaign

Alexander Suvorov’s manor in the Konchanskoe village, which has now become the museum of the great commander, was originally the place of his exile. Suvovor openly disagreed with the reform of Russian’s army based on the Prussian model, and Emperor Paul the First didn’t appreciate such behaviour. He first fired Suvorov and then sent him away to his family estate.

However, the exile lasted for only two years. The great commander started the military campaign straight from his house in the Konchanskoe. During this legendary expedition, he crossed the Alps and defeated the French army.