travel insurance claim allianz

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Welcome to your Claims Centre

Which claim department do you need?  

Travel insurance, file a claim via phone, use our online service, breakdown cover, extended warranty - volkswagen, extended warranty - all other makes.

In the event of a claim please contact us on the details provided below

Phone:  020 8603 9958

Email: [email protected]

8am - 6pm Monday to Friday

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Looking for a travel insurance plan, get a quote at   allianztravelinsurance.com ..

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“I cannot even begin to tell you how wonderful my experience was with Allianz!! I had a terrible ski accident in France and every single Allianz person was unbelievably helpful. I now recommend Allianz to everyone I know and I will NEVER travel overseas without it. I am so very grateful for all the support I received.”

- Lindsay T., MN, 2021

“So often when you buy warranty or insurance it’s hard to actually get it to do what it’s supposed to do, but Allianz worked as it should. The cost for travel insurance is so negligible that it’s a no brainer to add to your trip.” 

- Kyle Y., GA, 2021

“When I filed my claim your company made the process very easy. And you did not try to avoid your contract responsibilities like many other insurance companies with whom I have had to work with. I have recommended you to all of my travel friends.” 

– Scott H., IL, 2021

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If you need police, fire or ambulance support, please call 000 . If you need a tow and have Allianz Comprehensive Car Insurance, contact us so we can help get you moving. 13 10 13

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Start your claim online and we'll contact you to discuss next steps.

You can choose your own repairer 1, what you need to get started.

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• You can start your claim by clicking the respective link or call the number below and one of our friendly consultants will assist you with the claims process.
• If we believe that it is necessary for your claim to be assessed by a Loss ‎Adjuster we will appoint one of our preferred Loss Adjusters, who will be in ‎contact promptly to arrange a convenient time to visit you.

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Submit an incident report online or call one of our friendly consultants who will assist you with the claims process. For bodily injury: 02 8988 9982

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To make a life insurance claim, call 1300 362 108 or email us and one of our friendly consultants will assist you with the claims process.

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Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits, and exclusions apply. Before making a decision about this insurance, consider the relevant Product Disclosure Statement (PDS)/Policy Wording and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Wording, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website. We do not provide any form of advice if you call us to enquire about or purchase a product.

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9 Best Travel Insurance Companies of 2024

According to our analysis of more than 50 travel insurance companies and hundreds of different travel insurance plans, the best travel insurance company is Travelex Insurance Services. In our best travel insurance ratings, we take into account traveler reviews, credit ratings and industry awards. The best travel insurance companies offer robust coverage and excellent customer service, and many offer customizable add-ons.

Travelex Insurance Services »

Allianz Travel Insurance »

HTH Travel Insurance »

Tin Leg »

AIG Travel Guard »

Nationwide Insurance »

Seven Corners »

Generali Global Assistance »

Berkshire hathaway travel protection ».

Why Trust Us

U.S. News evaluates ratings, data and scores of more than 50 travel insurance companies from comparison websites like TravelInsurance.com, Squaremouth and InsureMyTrip, plus renowned credit rating agency AM Best, in addition to reviews and recommendations from top travel industry sources and consumers to determine the Best Travel Insurance Companies.

Table of Contents

• Travelex Insurance Services
• Allianz Travel Insurance

Travel insurance can help you protect the financial investment you made in your vacation when unexpected issues arise. Find the best travel insurance for the type of trip(s) you're taking and the coverages that matter most to you – from interruptions and misplaced belongings to illness and injury.

• Travelex Insurance Services: Best Overall
• Allianz Travel Insurance: Best for Trip Interruptions
• HTH Travel Insurance: Best for Groups
• Tin Leg: Best Cost
• AIG Travel Guard: Best for Families
• Nationwide Insurance: Best for Last-Minute Travel Insurance
• Seven Corners: Best for 24/7 Support When Traveling
• Generali Global Assistance: Best for Medical Emergencies
• Berkshire Hathaway Travel Protection: Best for Specialized Coverage

Customizable upgrades are available, including car rental coverage, additional medical insurance and adventure sports coverage

Medical and trip cancellation maximum are not as high as some other companies

• 100% of the insured trip cost for trip cancellation; 150% for trip interruption
• Up to $1,000 in coverage for lost, damaged or stolen bags and personal items; $200 for luggage delays
• $750 in missed connection coverage
• $50,000 in emergency medical and dental coverage
• Up to $500,000 in emergency medical evacuation and repatriation coverage

SEE FULL REVIEW »

Annual and multitrip policies are available

Distinguishing between the company's 10 travel insurance plans can be challenging

• Up to $200,000 in trip cancellation coverage; $300,000 in trip interruption coverage
• $2,000 for lost, damaged or stolen luggage and personal effects; $600 for bag delays
• Up to $1,600 for travel delays
• Emergency medical coverage of up to $75,000
• Epidemic coverage

Generous coverage at the mid- and high-tier levels, and great group discounts

Preexisting conditions coverage is only available at mid- and high-tier plans

• 100% trip cancellation coverage (up to $50,000); 200% trip interruption coverage
• Up to $2,000 in coverage for baggage and personal effects; $400 in baggage delay coverage
• Up to $2,000 in coverage for trip delays; $1,000 for missed connections
• $500,000 in coverage per person for sickness and accidents

Variety of plans to choose from, including two budget-friendly policies and several more premium options

More limited coverage for baggage issues than other companies

• 100% trip cancellation protection; 150% trip interruption
• $500 per person for lost, stolen or damaged baggage and personal items
• Up to $2,000 per person in travel delay coverage ($150 per day); $100 per person for missed connections
• $100,000 per person in emergency medical coverage, including issues related to COVID-19

Travel insurance policy coverage is tailored to your specific trip

Information about policy coverage inclusions is not readily available without first obtaining a quote

• Trip cancellation coverage for up to 100% of your trip's cost; trip interruption coverage for up to 150% of the trip cost
• Up to $2,500 in coverage for lost, stolen or damaged baggage; $500 related to luggage delays
• Up to $1,000 in missed connection and trip delay coverage
• $100,000 in emergency medical coverage

Variety of plans to choose from and coverage available up to a day before you leave on your trip

Limited trip cancellation coverage even at the highest tier

• Trip cancellation coverage up to $30,000; trip interruption coverage worth up to 200% of the trip cost (maximum of $60,000)
• $2,000 for lost, damaged or stolen baggage; $600 for baggage delays
• Up to $2,000 for trip delays; missed connection and itinerary change coverage of $500 each
• $150,000 for emergency medical and dental issues

Customer service available 24/7 via text, Whatsapp, email and phone

Cancel for any reason coverage costs extra

• 100% trip cancellation coverage (up to between $30,000 and $100,000 depending on your state of residence); interruption coverage for up to 150% of the trip cost 
• Lost, stolen or damaged baggage coverage up to $2,500; up to $600 for luggage delays
• Trip delay and missed connection coverage worth up to $1,500
• Emergency medical coverage worth up to between $250,000 and $500,000 (depending on where you live)

Generous emergency medical and emergency evacuation coverage

Coverage for those with preexisting conditions is only available on the Premium plan

• 100% reimbursement for trip cancellation; 175% reimbursement for trip interruption
• $2,000 in coverage for loss of baggage per person
• $1,000 per person in travel delay and missed connection coverage
• $250,000 in medical and dental coverage per person

In addition to single-trip plans, company offers specific road trip, adventure travel, flight and cruise insurance coverage

Coverage for missed connections or accidental death and dismemberment is not part of the most basic plan

• Trip cancellation coverage worth up to 100% of the trip cost; interruption coverage worth up to 150% of the trip cost
• $500 in coverage for lost, stolen or damaged bags and personal items; bag delay coverage worth $200
• Trip delay coverage worth up to $1,000; missed connection coverage worth up to $100
• Medical coverage worth up to $50,000

To help you better understand the costs associated with travel insurance, we requested quotes for a weeklong June 2024 trip to Spain for a solo traveler, a couple and a family. These rates should help you get a rough estimate for about how much you can expect to spend on travel insurance. For additional details on specific coverage from each travel insurance plan and to input your trip information for a quote, see our comparison table below.

Travel Insurance Types: Which One Is Right for You?

There are several types of travel insurance you'll want to evaluate before choosing the policy that's right for you. A few of the most popular types of travel insurance include:

COVID travel insurance Select insurance plans offer some or a combination of the following COVID-19-related protections: coverage for rapid or PCR testing; accommodations if you're required to quarantine during your trip if you test positive for coronavirus; health care; and trip cancellations due to you or a family member testing positive for COVID-19. Read more about the best COVID-19 travel insurance options .

Cancel for any reason insurance Cancel for any reason travel insurance works exactly how it sounds. This type of travel insurance lets you cancel your trip for any reason you want – even if your reason is that you simply decide you no longer want to go. Cancel for any reason travel insurance is typically an add-on you can purchase to go along with other types of travel insurance. For that reason, you will pay more to have this kind of coverage added to your policy.

Also note that this type of coverage typically only reimburses 50% to 80% of your nonrefundable prepaid travel expenses. You'll want to make sure you know exactly how much reimbursement you could qualify for before you invest in this type of policy. Compare the best cancel for any reason travel insurance options here .

International travel insurance Travel insurance is especially useful when traveling internationally, as it can provide medical coverage for emergencies (in some cases for COVID-19) when you're far from home. Depending which international travel insurance plan you choose, this type of travel insurance can also cover lost or delayed luggage, rental cars, travel interruptions or cancellations, and more.

Cheap travel insurance If you want travel insurance but don't want to spend a lot of money, there are plenty of cheap travel insurance options that will offer at least some protections (and peace of mind). These are typically called a company's basic or standard plan; many travel insurance companies even allow you to customize your coverage, spending as little or as much as you want. Explore your options for the cheapest travel insurance here .

Trip cancellation, interruption and delay insurance Trip cancellation coverage can help you get reimbursement for prepaid travel expenses, such as your airfare and cruise fare, if your trip is ultimately canceled for a covered reason. Trip interruption insurance, on the other hand, kicks in to reimburse you if your trip is derailed after it starts. For instance, if you arrived at your destination and became gravely ill, it would cover the cost if you had to cut your trip short.

Trip delay insurance can help you qualify for reimbursement of any unexpected expenses you incur (think: lodging, transportation and food) in the event your trip is delayed for reasons beyond your control, such as your flight being canceled and rebooked for the next day. You will want to save your receipts to substantiate your claim if you have this coverage.

Lost, damaged, delayed or stolen bags or personal belongings Coverage for lost or stolen bags can come in handy if your checked luggage is lost by your airline or your luggage is delayed so long that you have to buy clothing and toiletries for your trip. This type of coverage can kick in to cover the cost to replace lost or stolen items you brought on your trip. It can also provide coverage for the baggage itself. It's even possible that your travel insurance policy will pay for your flight home if damages are caused to your residence and your belongings while you're away, forcing you to return home immediately.

Travel medical insurance If you find yourself sick or injured while you are on vacation, emergency medical coverage can pay for your medical expenses. With that in mind, however, you will need to find out whether the travel medical insurance you buy is primary or secondary. Where a primary policy can be used right away to cover medical bills incurred while you travel, secondary coverage only provides reimbursement after you have exhausted other medical policies you have.

You will also need to know how the travel medical coverage you purchase deals with any preexisting conditions you have, including whether you will have any coverage for preexisting conditions at all. Read more about the best travel medical insurance plans .

Evacuation insurance Imagine you break your leg while on the side of a mountain in some far-flung land without quality health care. Not only would you need travel medical insurance coverage in that case, but you would also need coverage for the exorbitant expense involved in getting you off the side of a mountain and flying you home where you can receive appropriate medical care.

Evacuation coverage can come in handy if you need it, but you will want to make sure any coverage you buy comes with incredibly high limits. According to Squaremouth, an emergency evacuation can easily cost $25,000 in North America and up to $50,000 in Europe, so the site typically suggests customers buy policies with $50,000 to $100,000 in emergency evacuation coverage.

Cruise insurance Travel delays; missed connections, tours or excursions; and cruise ship disablement (when a ship encounters a mechanical issue and is unable to continue on in the journey) are just a few examples why cruise insurance can be a useful protection if you've booked a cruise vacation. Learn more about the top cruise insurance plans here .

Credit card travel insurance It is not uncommon to find credit cards that include trip cancellation and interruption coverage , trip delay insurance, lost or delayed baggage coverage, travel accident insurance, and more. Cards that offer this coverage include popular options like the Chase Sapphire Reserve credit card , the Chase Sapphire Preferred credit card and The Platinum Card from American Express . 

Note that owning a credit card with travel insurance protection is not enough for your coverage to count: To take advantage of credit card travel insurance, you must pay for prepaid travel expenses like your airfare, hotel stay or cruise with that specific credit card. Also, note that credit cards with travel insurance have their own list of exclusions to watch out for. Many also require cardholders to pay an annual fee.

Frequently Asked Questions

The best time to buy travel insurance is normally within a few weeks of booking your trip since you may qualify for lower pricing if you book early. Keep in mind, some travel insurance providers allow you to purchase plans until the day before you depart.

Many times, you are given the option to purchase travel insurance when you book your airfare, accommodations or vacation package. Travel insurance and travel protection are frequently offered as add-ons for your trip, meaning you can pay for your vacation and some level of travel insurance at the same time.

However, many people choose to wait to buy travel insurance until after their entire vacation is booked and paid for. This helps travelers tally up all the underlying costs associated with a trip, and then choose their travel insurance provider and the level of coverage they want.

Figuring out where to buy travel insurance may be confusing but you can easily research and purchase travel insurance online these days. Some consumers prefer to shop around with a specific provider, such as Allianz or Travelex, but you can also shop and compare policies with a travel insurance platform. Popular options include:

• TravelInsurance.com: TravelInsurance.com offers travel insurance options from more than a dozen vetted insurance providers. Users can read reviews on the various travel insurance providers to find out more about previous travelers' experiences with them. Squaremouth: With Squaremouth, you can enter your trip details and compare more than 90 travel insurance plans from 20-plus providers.
• InsureMyTrip: InsureMyTrip works similarly, letting you shop around and compare plans from more than 20 travel insurance providers in one place. InsureMyTrip also offers several guarantees, including a Best Price Guarantee, a Best Plan Guarantee and a Money-Back Guarantee that promises a full refund if you decide you no longer need the plan you purchased.

Protect your trip: Search, compare and buy the best travel insurance plans for the lowest price. Get a quote .

When you need to file a travel insurance claim, you should plan on explaining to your provider what happened to your trip and why you think your policy applies. If you planned to go on a Caribbean cruise, but your husband fell gravely ill the night before you were set to depart, you would need to explain that situation to your travel insurance company. Information you should share with your provider includes the details of why you're making a claim, who was involved and the exact circumstances of your loss.

Documentation is important, and your travel insurance provider will ask for proof of what happened. Required documentation for travel insurance typically includes any proof of a delay, receipts, copies of medical bills and more.

Most travel insurance companies let you file a claim using an online form, but some also allow you to file a claim by phone or via fax. Some travel insurance providers, such as Allianz and Travel Insured International, offer their own mobile apps you can use to buy policies and upload information or documents that substantiate your claim. In any case, you will need to provide the company with proof of your claim and the circumstances that caused it.

If your claim is initially denied, you may also need to answer some questions or submit some additional information that can highlight why you do, in fact, qualify.

Whatever you do, be honest and forthcoming with all the information in your claim. Also, be willing to provide more information or answer any questions when asked.

Travel insurance claims typically take four to six weeks to process once you file with your insurance company. However, with various flight delays and cancellations due to things like extreme weather and pilot shortages, more travelers have begun purchasing travel insurance, encountering trip issues and having to submit claims. The higher volume of claims submitted has resulted in slower turnaround times at some insurance companies.

The longer you take to file your travel insurance claim after a loss, the longer you will be waiting for reimbursement. Also note that, with many travel insurance providers, there is a time limit on how long you can submit claims after a trip. For example, with Allianz Travel Insurance and Travelex Insurance Services, you have 90 days from the date of your loss to file a claim.

You may be able to expedite the claim if you provide all the required information upfront, whereas the process could drag on longer than it needs to if you delay filing a claim or the company has to follow up with you to get more information.

Travel insurance is never required, and only you can decide whether or not it's right for you. Check out Is Travel Insurance Worth It? to see some common situations where it does (and doesn't) make sense.

Why Trust U.S. News Travel

Holly Johnson is an award-winning content creator who has been writing about travel insurance and travel for more than a decade. She has researched travel insurance options for her own vacations and family trips to more than 50 countries around the world, and has experience navigating the claims and reimbursement process. In fact, she has successfully filed several travel insurance claims for trip delays and trip cancellations over the years. Johnson also works alongside her husband, Greg, who has been licensed to sell travel insurance in 50 states, in their family media business.

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Allianz Travel Insurance Review: Is It Worth the Cost?

Many, or all, of the products featured on this page are from our advertising partners who compensate us when you take certain actions on our website or click to take an action on their website. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

Table of Contents

What is Allianz?

What does allianz cover, allianz policy overview, what’s not covered by an allianz plan, how allianz compares with its competitors, how much is allianz travel insurance, how to buy an allianz policy, which allianz travel insurance plan is best for me, does allianz offer 24/7 travel assistance, how to file a claim with allianz travel insurance, is allianz travel insurance worth it, star rating methodology.

• Annual or single-trip policies are available.
• Multiple types of insurance available.
• All plans include access to a 24/7 assistance hotline.
• More expensive than average.
• CFAR upgrades are not available.
• Rental car protection is only available by adding the One Trip Rental Car protector to your plan or by purchasing a standalone rental car plan.

Allianz travel insurance is highly regarded, and for good reason. Allianz offers five plans, so travelers' policies can cover what’s important to them. As well, children under 17 can be included for free on an eligible plan, so it can make sense that those seeking a plan that they can customize will consider Allianz.

Why trust NerdWallet?

Our Nerdy editorial team aims to be a starting point in your travel insurance research. We default toward transparency and follow a comprehensive methodology for rating and reviewing travel insurance companies. Advertisers and advertising relationships do not influence our ratings. Learn more about our strict editorial guidelines .

Around for over 100 years, Allianz has had a hand in insuring some iconic times in history, including the Wright brothers’ first flight and the construction of the Golden Gate Bridge.

These days, Allianz’s travel insurance arm boasts a score of 4.3 on Trustpilot and an A+ Financial Strength Rating (FSR), according to credit rating firm AM Best.

Allianz’s five plans offer different kinds of coverage, and not all of them have a standard set of benefits.

For example, Allianz travel insurance medical coverage isn’t available with the OneTrip Cancellation Plus plan, while general Allianz travel insurance coverage such as trip cancellation isn’t offered on the OneTrip Emergency Medical plan.

The three comprehensive plans Allianz offers provide varying levels of standard benefits.

Allianz health insurance coverage : Provides reimbursement for accidents and illnesses during your trip. 

Trip interruption : Covers nonrefundable costs incurred as a result of your trip being interrupted. 

Trip cancellation : Repays prepaid, nonrefundable costs such as hotels and tour bookings in the event your trip is canceled. 

Lost luggage : Covers the cost of replacing your personal effects when your luggage is lost. 

Delayed luggage : Reimburses reasonable expenses, such as for clothing and toiletries, when your luggage has been delayed. 

Emergency evacuation : Arranges and pays the cost to transport you to a medical facility for care. 

Pre-existing condition coverage : Covers costs for acute flare-ups of pre-existing conditions, as long as you meet eligibility requirements. 

Allianz’s policies have a broad array of inclusions. Here's a look at the five single-trip plans, and the included coverage amount.

Allianz also offers multitrip plans and a plan that provides rental car coverage only.

» Learn more: How does annual travel insurance work?

Add-on options

Allianz doesn’t offer many options when it comes to customization.

Rental car insurance : Available on all plans as an upgrade, Allianz’s rental car insurance provides coverage in the event of theft, damage or collision. 

Cancel Anytime : Allows you to cancel a trip for almost any unforeseeable reason and get 80% of your nonrefundable costs back. 

Don’t want to pay for travel insurance? A variety of travel credit cards offer complimentary trip insurance assuming you pay for the trip with your card.

Each Allianz plan has varying coverage levels, and some specifically exclude benefits such as trip cancellation.

However, certain types of situations and activities are generally excluded:

Extreme sports.

The use of alcohol or drugs or any symptoms as a result.

Normal pregnancy or childbirth. 

Participation in sporting events. 

Natural disasters. 

On a 5-star scale, NerdWallet rated Allianz 3.5 stars. Jump to see our methodology.

A sample trip for a 36-year-old traveler from Indiana to Canada for five days found that the cheapest Allianz plan cost $166. If you were to spring for the premium plan, which increases your coverage limits, expect to pay $291.

When looking across multiple providers, the basic plan for the same sample trip ranges in cost from $10 to $202. Note that price isn't the only differentiating factor. Coverage isn't identical across plans; each company offers various levels of scope, limits and exclusions.

How much does Allianz travel insurance cost? To get an idea of the cost of an Allianz travel insurance policy, we generated a quote for a sample trip.

In this example, we have a 37-year-old traveler from North Carolina heading to Japan for a two-week vacation, with a total trip cost of $5,000.

Notably, Allianz travel insurance costs increased dramatically when benefits for trip cancellation and trip interruption were included, so if you don’t have a lot of nonrefundable costs associated with your trip, you may want to stick with the OneTrip Emergency Medical plan.

» Learn more: The best travel credit cards right now

To purchase an Allianz travel insurance policy, go to Allianz’s get a quote page , where you can choose different plan types, including single trip, annual or rental car policies.

From there, you’ll need to fill out your trip information, such as travel dates and destination and your age. Then, you'll be presented with eligible plans and prices. From there, you’ll be able to pick one that suits your needs and complete the checkout process.

Consider comparison shopping

If you're not 100% sold on purchasing a plan from Allianz, you can use a travel insurance aggregator to compare policies across multiple companies at once.

The right Allianz plan for you depends on your trip. This is especially true for the OneTrip Emergency Medical plan and the OneTrip Cancellation Plus plan since both are limited in what they cover.

Before purchasing a plan, review the costs of your trip, whether you need medical coverage and how much you’re willing to pay.

Allianz provides 24/7 travel assistance to customers. Within the U.S. or Canada, call 800-654-1908 for help. Otherwise, call 804-281-5700.

Allianz’s 24/7 assistance can help you with issues such as finding new flights, providing you with information about your destination, helping you retrieve lost luggage, replacing prescriptions and more.

Filing a claim with Allianz can be done online via its claims center .

You’ll need to have information on hand such as what happened, what the claim is for, when the issue happened and how much you’re claiming.

You’ll also need to provide proof of your loss, which can be uploaded to the claims center.

Is Allianz travel insurance good? Allianz can be more expensive than competitors, but its different plans can help mitigate the cost by insuring only what’s important to you.

Its three comprehensive plans also include coverage for pre-existing conditions, which isn’t something you’ll find everywhere.

If you have a plan with trip interruption or trip delay benefits, you may be covered when your flight has been canceled. This can include refunds for prepaid expenses and costs for lodging and meals.

The length of time it takes for a refund can vary; factors that influence how long can include the claim you make, the documentation you provide and the processing speed of the insurance provider.

Allianz travel insurance medical coverage is secondary. This means it pays out after any other eligible plans you may have.

Yes, Allianz plans cover COVID.

Travel insurance

NerdWallet's ratings for travel insurance companies take into account the following details about each insurer:

Scope of coverage.

Customizability.

Consumer experience and complaints.

The best travel insurers excel in all of these categories. They provide the information people need to make a purchase without any surprises along the way. They offer insurance at a fair price and allow customers to customize plans to meet their coverage preferences. They're also able to keep their customers happy throughout the relationship.

Data collection and review process

NerdWallet collects over a dozen data points for each insurer we analyze from their public-facing websites and third-party analyses. These data points are then compared against one another and against NerdWallet's standards for good travel insurance companies to determine a star rating.

Data is collected on a regular basis and reviewed by our editorial team for consistency and accuracy. Final star ratings are presented on a scale of one to five stars, where a one-star score represents "poor" and a five-star score represents "excellent."

The reviews team

The writers and editors behind NerdWallet's travel insurance reviews are insurance specialists who have had their work featured by or appear in The Associated Press, The Washington Post, The New York Times, the Chicago-Sun Times, U.S. News & World Report and the Society for Advancing Business Editing and Writing. Each writer and editor follows NerdWallet’s strict guidelines for editorial independence .

In addition to travel insurance, the team covers travel rewards programs, airlines and hotels.

Rating specifics

Our star ratings are weighted based on our editorial and professional opinions. We use the following weightings when rating travel insurers:

Scope of coverage (25%).

Customizability (25%).

Consumer experience and complaints (25%).

Cost (25%).

Scope of coverage ratings are based on assessments of a company’s standard protections, including:

Travel medical insurance.

Trip cancellation.

Trip interruption.

Trip delay.

Baggage and personal belongings, lost luggage.

Emergency medical assistance.

Emergency medical evacuation.

Emergency medical repatriation.

Accidental death and dismemberment insurance.

Rental car coverage.

Customizability ratings factor in whether coverage limits are fixed prices or a percentage of the trip cost (the percentage is generally better), whether a policy has customizations available, and the number of bonus features.

24-hour assistance.

Pre-existing medical conditions coverage.

Extreme sport coverage.

CFAR add on availability.

Travel health insurance.

Interruption for Any Reason.

Travel Inconvenience.

Cancel for Work Reasons.

Electronics coverage.

Consumer experience ratings are based on provider reviews on Squaremouth.com. If the company is not in the Squaremouth database, we default to Google reviews.

Affordability ratings are based on the percentage of total trip cost a plan costs a policyholder. Less than 4% is considered excellent, whereas over 9% is considered poor.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024 :

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Wells Fargo Autograph℠ Card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

on Chase's website

1x-10x Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel through Chase Travel℠ immediately after the first $300 is spent on travel purchases annually. Earn 3x points on other travel and dining & 1 point per $1 spent on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $900 toward travel when you redeem through Chase Travel℠.

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

1x-2x Earn 2X points on Southwest® purchases. Earn 2X points on local transit and commuting, including rideshare. Earn 2X points on internet, cable, and phone services, and select streaming. Earn 1X points on all other purchases.

50,000 Earn 50,000 bonus points after spending $1,000 on purchases in the first 3 months from account opening.

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Allianz Trip Insurance

Protect your travel experience

Read about Allianz Trip Insurance’s COVID-19 insurance coverage limitations and accommodations.

U.S. coverage alert Opens another site in a new window that may not meet accessibility guidelines.

Top reasons to buy trip insurance

• Financial reimbursement if you have to cancel or interrupt your trip due to a covered illness, injury, jury duty, and more
• Emergency medical benefits in and outside the U.S. – where many personal health insurance policies (like Medicare) won’t cover you
• 24-hour emergency assistance to help you solve medical and other travel-related problems on the go

Types of trip insurance plans

Allianz Trip Insurance comes in a variety of plans to fit your specific needs. Single-trip plans can protect one trip, annual plans can protect all your trips for an entire year, and rental car protection plans can keep your budget safe from accidental collision and damage to a rental vehicle.

All insurance is recommended / offered / sold by 3rd party, Allianz Global Assistance, not American Airlines. Underwriter: Jefferson Insurance Company or BCS Insurance Company. AGA Service Company is the licensed producer and administrator of these plans. AGA Service Company is a licensed producer in all 50 states plus the District of Columbia.

Get a quote Opens another site in a new window that may not meet accessibility guidelines.

Trip insurance benefits

Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered illness, injury, and more.

Reimburses the unused, non-refundable portion of your trip and increased transportation costs it takes for you to return home early or to continue your trip due to a covered illness, injury, and more.

Reimburses expenses related to covered emergency medical or dental care incurred on your trip.

Provides benefits for medically necessary transportation to the nearest appropriate medical facility following a covered injury or illness.

Reimburses extra meals and accommodations you may need if your flight is delayed for 6 or more hours for a covered reason.

Reimburses you if your luggage is lost, damaged or stolen during your trip—keeping your travel plans on track.

Reimburses the purchase of essential items if your luggage is delayed for more than 24 hours.

Turn your trip into a VIP experience. Our travel experts can give you destination information, make restaurant reservations, find tickets to shows, and more.

Help is just a phone call away. Our team of multilingual problem solvers is available to help you with medical and other travel-related emergencies.

Provides primary coverage with no deductible.

Review period

If you’re not completely satisfied, you have 15 days (or more, depending on your state of residence) to request a refund, provided you haven’t started your trip or initiated a claim. Plans are non-refundable after this period.

Additional assistance

Coverage by country of residence.

• Frequently asked questions

Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive,Richmond, VA 23233 or [email protected]

Email [email protected]

PLEASE BE ADVISED: This plan contains insurance benefits (which may include disability and/or health insurance benefits) that only apply during the covered trip. This optional coverage may duplicate coverage already provided by your personal auto, home, renter’s, health, life, personal liability, or other insurance policy or source of coverage but may be subject to different restrictions. You should review the terms of this policy with your existing coverage. If you have any questions about your current coverage, call your insurer/health plan or insurance agent/broker. This insurance is not required to purchase any other products/services. Unless licensed, travel retailers and their employees may provide general information about the insurance, including a description of coverage and price, but are not qualified/authorized to answer technical questions about terms, benefits, exclusions, and conditions of the insurance or evaluate the adequacy of existing coverage. Plans are intended for U.S. residents only and may not be available in all jurisdictions. Rental Car Protector is not available to KS and TX residents, except when purchased as a separate policy and is not available in all countries or for all cars. This coverage does not provide liability insurance or comply with any financial responsibility law, or any other law mandating motor vehicle coverage and does not cover you for any injury to another party. Additionally:

California Residents: We are doing business in California as Allianz Global Assistance Insurance Agency, License # 0B01400. California offers a toll-free consumer hotline at 1-800-927-4357.

New York Residents: The licensed producer represents the insurer for purposes of the sale. Compensation paid to the producer may depend on the policy selected, or the producer’s expenses, volume of business, or profitability. The purchaser may request and obtain information about the producer’s compensation, except as otherwise provided by law.

Maryland Residents: The purchase of travel insurance would make the travel insurance coverage primary to any other duplicate or similar coverage. The Commissioner may be contacted to file a complaint at: Maryland Insurance Administration, ATTN: Consumer Complaint Investigation Property/Casualty, 200 St. Paul Place, Suite 2700, Baltimore, MD 21202.

Texas Residents: Before deciding whether to purchase this insurance plan, you may wish to determine whether your own automobile insurance or credit card agreement provides you coverage for rental vehicle damage or loss and determine the amount of deductible under your own insurance coverage. The purchase of this insurance plan is not mandatory. This coverage is not all inclusive, which means it does not cover such things as personal injury, personal liability, or personal property. It does not cover you for damages to other vehicles or property. It does not cover you for any injury to any other party.

Plan charge includes the cost of insurance benefits and assistance services. See your Plan Details for more information, or call Allianz Global Assistance at 800-284-8300.

AGA Service Company dba Allianz Global Assistance (AGA) compensates their suppliers or agencies for allowing AGA to market or offer products to customers of the supplier or agency.

*Terms, conditions, and exclusions apply, including for pre-existing conditions. Plans may not be available to residents of all states. Insurance benefits are underwritten by either BCS Insurance Company or Jefferson Insurance Company, depending on insured’s state of residence. AGA Service Company is the licensed producer and administrator of these plans.

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Customer Notice: Potential Air Canada pilot strike

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Faye travel insurance, heymondo travel insurance.

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Reviews 4.1.

92,141 total

Most recent

Customer Service was Great!

We had a medical emergency and could not keep our reservations, we had the doctor fill out 1 short form, submitted to Allianz Global and had our refund in no time! Thanks

Date of experience : August 17, 2015

INSURANCE POLICY

MY EXPERIENCE WITH ALLIANZ GLOBAL ASSISTANCE WAS NOTHING IF NOT EXTREMELY POSITIVE. THE AGENT WAS VERY HELPFUL IN RELAYING THE PROCESS TO ME AND IT ENDED AS PROMISED.

Glad I had the good sense to join Allianz Global Assistance

I had plane reservations but because of the recurrence of a medical problem, I couldn't travel. I contacted Allianz, the rep walked me through the on-line process and within a few weeks I received my refund for the full cost of the airline ticket. A seamless process. I would never make travel plans without Allianz Global Assistance. Great company.

A sensible roll of the die!

Considering current level travel cost, Allianz Global is a practical financial decision. Because of a past medical interruption, I had to change travel arrangements. Allianz handled the claim in a timely and professional manner. I now option them, whenever I travel.

no reservations, I would recommend this company to anyone and plan to continue using Allianz for future trip insurance.

Mom got ill on vacation

excellent-! My mom sadly got ill prior and over dates of my trip- sent in supporting documentation- they paid very very quickly and professionally !

Allianz made a potentially difficult situation very easy to work out.

The processing of the claim was thorough but simple enough. I couldn't travel because of an acute injury and I was able to focus on getting better.

Fast, efficent service

I couldn't make my flight to Atlanta due to a bout with pneumonia .Lucky I took out the insurance when I bought my ticket 2 months prior. I had my ticket refund in 4 weeks. I'll be going to Atlanta in Oct and I surely will get the same insurance with my ticket.

paid Dental expenses

paid Dental expenses I have damaged and lost my front tooth in Madrid Airport , after repairing that in Mexico our travel insurance ( Alliance ), have paid us the Amount of $ 790.00 promptly by check. that was our best experience with a insurance and excellent customer service . we will in future only use this trust worthily company ane recommended so much . Guity Hasheminejad

Travel insurance

Helpful, friendly and didn't give me any problems . Got my refund very quickly

Allianz was there at a time when I needed them.

I had a serious health issue and could not go on a scheduled trip based on the direction of a physician. I was reimbursed the FULL AMOUNT of my trip expenses with absolutely NO HASSLE. They were understanding of the situation and prompt in their reimbursement. I will use Allianz exclusively for my insurance for future trips.

Great Company, Great Customer Care! A+++++++

I had the best experience with Allianz Global. Their customer service was above and beyond what I ever expected. They all went out of their way to make sure the transaction flow was smooth and communication with customer service is precise and clear. There are no "what if''s" at all - Terrific company would recommend over and over again!

Top Notch Company

I am thrilled with the service provided. Everyone I spoke to was knowledgeable and incredibly helpful. I will never travel again without this insurance. I had a fall in Brazil and my entire experience with Allianz was wonderful. They handled everything in a timely manner with no difficulty what-so-ever..

Date of experience : August 16, 2015

Wonderful service

Alliance was a trustworthy insurance and they immediately paid my claim - no problem. Unbelievable. Most companies would have taken several months to settle my claim and made me jump through numerous hoops to get there. Not so with Alliance. I will always use them for my travels now.

Date of experience : August 13, 2015

I was leery about buying insurance. Thinking, I will never have an incident and if I do, will they really pay? I was pleasantly surprised that when I had an incident not only did you pay but the speed, the service and professionalism was impressive. I would buy your insurance again, and again. Job well done1

Date of experience : August 11, 2015

Excellent response and quick refund

I was most pleased with this insurance service. Unfortunately, due to a knee injury, I had to cancel my ski trip. All I needed was a form completed by my physician and, after submitting that, within a week, I had a refund.

Horrific Customer Service

A representative answered my call. He then immediately placed me on hold after I was on hold for a long time to even get to a representative. He comes back on line. He has a lot of difficulty hearing me. I am basically speaking so loud, folks can hear me outside my office. Yet he can not hear me and still he gets the name wrong. Then he proceeds to tell me that he can not find the policy and I asked, could you have the name wrong. He then hangs up on me. What a scam! For people who have the insurance and want to cancel, they give you the run around by long wait time, putting you on hold (AGAIN), pretending to not hear you, then telling me he can not find the policy and then hanging up. Worst customer service ever! This company should be ashamed of themselves for trying rip off their customers.

Wonderful experience:

I had a misfortunate death in the family. I was treated with the utmost respect . And my full refund was returned to me. I would definitely use them again. They were totally supportive and sympathetic .

Date of experience : August 08, 2015

No complaints here

Received my refund for my claim with out any trouble. I'd use them again.

Date of experience : August 07, 2015

Avoid this company and do not buy a trip coverage plan

I had planned a vacation to Alaska with my teenage daughter and had to cancel after she made a suicide attempt. They denied the claim. The airline heard my story and issued a refund of the tickets without question. There are many exclusions and they do not follow the Mental Health Parity and Addiction Equity Act. The discriminate against individuals who have mental Heath issues. My suggestion review the policy provided by Allianz read it before buying trip cancelation insurance and contact your Representative in Congress and Senate and fight for those who have children or loved ones with mental health issues. They also do not provide for a refund of their insurance policy in a clear method. . I highly doubt the 4 to 5 star reviews are from legit customers

Crash hour: car accidents peak around 3pm school pick-up

The 3pm afternoon rush, when many parents do the school pick-up, is the most likely time to have a car accident according to the latest data from insurance provider allianz ..

Allianz last year received more than 10,300 claims for car accidents during the weekday rush hour - the highest peak in the day . In contrast, less than half the number of claims (4,500) occurred at 6.30pm and around 1,600 claims happened at 8.30pm.

The figures indicate accidents are more common during the afternoon rush hour with busy roads, parents in a hurry, children in the car causing distraction and a surge of pedestrians all potential reasons for the increase.

The insurer paid out £51 million for accidents that happened at 3pm last year, an increase of £7 million compared to 2022. In comparison, claims for accidents that happened at 6.30pm cost £27 million, an increase of £6 million from 2022.

Despite the afternoon rush hour being an accident hot spot, the morning rush hour tells a different story. Only half (5,482) as many accidents occurred at 8am compared to 3pm , possibly down to increased levels of alertness first thing in the morning compared to later on in the day. The average cost of an accidental damage claim was around £6,200 last year during this time, with 3pm claims costing around £5,300.

Caroline Johnson, Claims Director at Allianz personal lines business said :

“Our data has highlighted interesting patterns in the frequency and severity of claims, and mid-late afternoons on the road seem to be a real hot spot for minor accidents. There can be a number of additional distractions at this time, from increased numbers of pedestrians and cyclists, to having excitable children in the car, and even just that determination to get home quickly after work.

“At Allianz, we want people to be as safe as they possibly can on the roads, and a heightened awareness of these trickier travel times and how to navigate them confidently is the way to go. It can be too easy to pull out quickly from a road when in a rush, or make a little error when reversing under pressure, so trying to make extra time on your journey may make the difference to ensuring accidents don’t happen.”

About Allianz Holdings plc

Allianz Holdings plc is the non-regulated holding company which owns the principal insurance operations of Allianz SE in Great Britain including Allianz Insurance. 

About Allianz 

The Allianz Group is one of the world's leading insurers and asset managers with around 125 million* private and corporate customers in nearly 70 countries. Allianz customers benefit from a broad range of personal and corporate insurance services, ranging from property, life and health insurance to assistance services to credit insurance and global business insurance. Allianz is one of the world’s largest investors, managing around 741 billion euros** on behalf of its insurance customers. Furthermore, our asset managers PIMCO and Allianz Global Investors manage about 1.8 trillion euros** of third-party assets. Thanks to our systematic integration of ecological and social criteria in our business processes and investment decisions, we are among the leaders in the insurance industry in the Dow Jones Sustainability Index. In 2023, over 157,000 employees achieved total business volume of 161.7 billion euros and an operating profit of 14.7 billion euros for the group.

* Including non-consolidated entities with Allianz customers.

**As of June 30, 2024.

Mandatory corporate information: Corporate disclosures

These assessments are, as always, subject to the disclaimer provided below.

Cautionary note regarding forward-looking statements

This document includes forward-looking statements, such as prospects or expectations, that are based on management's current views and assumptions and subject to known and unknown risks and uncertainties. Actual results, performance figures, or events may differ significantly from those expressed or implied in such forward-looking statements.

Deviations may arise due to changes in factors including, but not limited to, the following: (i) the general economic and competitive situation in the Allianz’s core business and core markets, (ii) the performance of financial markets (in particular market volatility, liquidity, and credit events), (iii) adverse publicity, regulatory actions or litigation with respect to the Allianz Group, other well-known companies and the financial services industry generally, (iv) the frequency and severity of insured loss events, including those resulting from natural catastrophes, and the development of loss expenses, (v) mortality and morbidity levels and trends, (vi) persistency levels, (vii) the extent of credit defaults, (viii) interest rate levels, (ix) currency exchange rates, most notably the EUR/USD exchange rate, (x) changes in laws and regulations, including tax regulations, (xi) the impact of acquisitions including related integration issues and reorganization measures, and (xii) the general competitive conditions that, in each individual case, apply at a local, regional, national, and/or global level. Many of these changes can be exacerbated by terrorist activities.

No duty to update

Allianz assumes no obligation to update any information or forward-looking statement contained herein, save for any information we are required to disclose by law.

Privacy Note

Allianz SE is committed to protecting your personal data. Find out more in our privacy statement .

Natasha Gibbs, External Communications Manager, [email protected]  +44 7443 237651

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It's a cracking problem as windscreen claims rise 17%

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1 Claim data for motorbike couriers / delivery drivers insurance fraud detected – increased by 6250%

2 Hot spots in order of cases received by LV=, based on data from 2023

More information can be found here: Everything To Know About Insurance Fraud | LV=