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CITI TRAVEL with Booking.com

Introducing citi travel℠: your first stop to your next destination.

Earn ThankYou ® Points when you pay for part, or all, of your trip with your eligible Citi Card through the Citi Travel portal. Plus, you can redeem your points towards even more adventures through the Citi Travel portal. With customizable options and booking right from your Citi Mobile ® App for eligible cardholders, the way to go is now way easier.

Earn More ThankYou ® Points on Select Bookings Through the Citi Travel portal

10x the fun with citi strata premier℠.

Earn a total of 10x ThankYou ® Points on hotels and car rentals when you book on the Citi Travel portal. 1

5X the Fun with Rewards+ ®

Earn a total of 5x ThankYou ® Points on hotels and car rentals when you book on the Citi Travel portal. Offer expires December 31, 2025. 2

More Points, More Fun with Double Cash ®

Earn a total of 5 ThankYou ® Points per $1 spent on hotels and car rentals when you book on the Citi Travel portal. Offers expires December 31, 2024. 3

Offer provides 3 additional points on top of the 1 point per dollar on purchases and 1 point per dollar for payments on purchases

Earn More Points with Custom Cash ®

Earn an unlimited additional 4 ThankYou ® Points per $1 spent on hotels and car rentals when you book on the Citi Travel portal. Offers expires June 30, 2025. 4

Additional Citi Travel Portal Benefits

The citi travel portal offers perks to make your travel booking experience easier and more convenient., access to over 1.4 million hotel and resort options, competitive prices when booking flights, hotels, cars and attractions, 24/7 customer service support for your booking needs.

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ThankYou ® Cards Make Every Day More Rewarding

It's easy to earn ThankYou ® Points with Citi credit cards. Find the one that helps you earn the most on your daily spending.

Citi Travel: Frequently Asked Questions

What is the citi travel portal.

Citi Travel is a travel booking portal that gives eligible Citi card members access to book flights, hotels, rental cars, and attractions at competitive prices, along with 24/7 customer support. Additionally, when you book through the Citi Travel portal using ThankYou ® rewards cards, you can earn ThankYou ® points on your travel spending which can then be redeemed to be used on your next journey.

How do I book through the Citi Travel portal?

To book through the Citi Travel portal:

  • Login into your Citi Mobile App or directly into the Citi Travel portal using your Citi Online User ID and password.
  • After that, search for the flights, hotels, car rentals or attractions you want to book and enter the necessary information (such as number of guests or passengers, travel dates, etc.)
  • Confirm your booking and choose whether you want to pay with card, points, or a combination of these purchase options.ns.

Can I use any Citi ® card to book through Citi Travel?

All Citi ThankYou ® Rewards Credit Cards

Citi Travel℠ is powered by Rocket Travel Inc., part of the Booking Holdings Inc. group of companies together with Booking.com.

1 You will earn 10 ThankYou Points for each $1 spent on hotels, car rentals, and attractions when you use your Citi Strata Premier Card to book them through the Citi Travel site via CitiTravel.com or 1-833-737-1288 (TTY: 711). For bookings made with a combination of points and your Citi Strata Premier Card, only the portion paid with your card will earn points. Points are not earned on cancelled bookings. If your account is closed for any reason, including if you convert to another card product, you will no longer be eligible for this offer. Citi Travel is powered by Rocket Travel Inc., part of the Booking Holdings Inc. group of companies together with Booking.com.

2 Earn a total of 5 ThankYou ® Points per $1 spent on hotel, car rental and attractions excluding air travel when booked through the Citi Travel℠ portal on cititravel.com or by calling 1-833-737-1288 and saying "Travel". Offer is valid through 11:59 PM 12/31/2025. You earn 1 ThankYou ® Point per $1 spent on the Citi Travel portal bookings. You will earn an additional 4 bonus ThankYou ® Points per $1 spent on hotel, car rental and attractions excluding air travel when booked through the Citi Travel portal or by calling 1-833-737-1288 through 11:59 PM 12/31/2025. The booking must post to your account during the promotional period to qualify. This offer may overlap with other special offers in which you are currently enrolled. You must use your Citi Rewards+ ® Card registered at the Citi Travel portal to earn the bonus points . For bookings made with a combination of points and your Citi Rewards+ ® Card, only the portion paid with your card will earn points. Bonus points will take up to 3 billing cycles to post to your account. To qualify for this offer, this account must be open and current. Points will not be earned on canceled bookings. If your account is closed for any reason, including if you convert to another card product, you will no longer be eligible for this offer. Citi Travel is powered by Rocket Travel Inc., part of the Booking Holdings Inc. group of companies together with booking.com.

3 Earn a total of 5 ThankYou Points per $1 spent on hotel, car rental, and attractions excluding air travel when booked through the Citi Travel℠ portal on cititravel.com or by calling 1-833-737-1288 and saying "Travel". Offer is valid through 11:59 PM Eastern Time (ET) 12/31/2024. You earn 1 ThankYou Point per $1 spent on the Citi Travel portal bookings and an additional 1 ThankYou Point per $1 paid on Eligible Payments (as defined in the Citi ThankYou ® Rewards Terms and Conditions for Citi Double Cash ® Card Accounts) made to your Citi Double Cash card account. You will earn an additional 3 bonus ThankYou Points per $1 spent on hotel, car rental, and attractions excluding air travel when booked through the Citi Travel portal or by calling 1-833-737-1288 through 11:59 PM Eastern Time (ET) 12/31/2024. The booking must post to your account during the promotional period to qualify. This offer may overlap with other special offers in which you are currently enrolled. You must use your Citi Double Cash Card registered at the Citi Travel portal to earn the bonus points . For bookings made with a combination of points and your eligible Citi Double Cash card, only the portion paid with your card will earn the additional points. Bonus points may take one or two billing cycles to post to your account. To qualify for this offer, this account must be open and current. Points will not be earned on canceled bookings. If your account is closed for any reason, including if you convert to another card product, you will no longer be eligible for this offer. Citi Travel is powered by Rocket Travel Inc., part of the Booking Holdings Inc. group of companies together with booking.com.

4 Earn an additional 4 Thank You Points per $1 spent on hotel, car rental, and attractions excluding air travel through the Citi Travel℠ portal or by calling 1-833-737-1288 (TTY: 711). Offer is valid through 11:59 PM Eastern Time (ET) 6/30/2025. The booking must post to your account during the promotional period to qualify. This offer may overlap with other special offers in which you are currently enrolled. You must use your Citi Custom Cash ® Card registered at the Citi Travel portal to earn the bonus points . For bookings made with a combination of points and your eligible Citi card, only the portion paid with your card will earn the additional points. Bonus points may take one or two billing cycles to post to your account. To qualify for this offer, this account must be open and current. Points will not be earned on canceled bookings. If your account is closed for any reason, including if you convert to another card product, you will no longer be eligible for this offer. Citi Travel is powered by Rocket Travel Inc., part of the Booking Holdings Inc. group of companies together with booking.com.

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Por favor, tenga en cuenta que las comunicaciones verbales y escritas de Citi podrían estar únicamente en inglés, ya que, tal vez, no podamos proporcionar comunicaciones relacionadas con los servicios en todos los idiomas. Estas comunicaciones podrían incluir, entre otras, contratos, divulgaciones y estados de cuenta, cambios en los términos o en los cargos, así como cualquier documento de mantenimiento de su cuenta. Si necesita ayuda en un idioma distinto al inglés, por favor, comuníquese con nosotros, ya que tenemos servicios de idiomas que podrían serle útiles.

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Introduction to the Citi Travel Portal

Accessing the citi travel portal, citi credit cards that earn thankyou points, what to know about the citi travel portal, citi travel portal: your guide to booking and rewards.

Affiliate links for the products on this page are from partners that compensate us and terms apply to offers listed (see our advertiser disclosure with our list of partners for more details). However, our opinions are our own. See how we rate credit cards to write unbiased product reviews .

The information for the following product(s) has been collected independently by Business Insider: Citi Strata Premier℠ Card, Citi Prestige® Card, Citi Custom Cash℠ Card, Citi® Double Cash Card, Citi Rewards+® Card. The details for these products have not been reviewed or provided by the issuer.

  • If you have a Citi credit card that earns ThankYou points, you can book your travel with them.
  • The Citi Travel Portal is like an online travel agency, allowing you to make bookings with ease.
  • You can pay with points (worth 1 cent each), your Citi credit card, or a combination of both.

Citi ThankYou Rewards is a flexible points program that allows you to earn points from eligible Citi credit cards and banking products. You can redeem points in a number of ways, including for travel, cash back, or gift cards.

One of the best ways to use points is for travel, either by transferring Citi ThankYou points to airline partners for award flights (only available with certain Citi credit cards), or through an even easier option available to all program members — the Citi Travel portal.

Citi Travel recently got a big overhaul, and it's now partnered with Booking.com and powered by Rocket Travel by Agoda technology. Here's what to know about the new Citi Travel portal and what to expect if you decide to book.

Overview of the Portal

The Citi Travel Portal is an online travel booking platform that works in a similar way to Online Travel Agencies (OTAs) like Orbitz or Expedia. You can search for flights, hotels, rental cars, and attractions based on your destination, travel dates, and other preferences, and you have the option to pay with Citi ThankYou points, your Citi card, or a combination of both.

Benefits of Booking Through the Portal

Although Citi Travel doesn't get as much attention as American Express Travel or the Chase Ultimate Rewards® Travel Portal , it has many of the same benefits:

  • You can book travel with no blackout dates
  • There's no need to worry about loyalty program award charts or availability 
  • Your points are worth a flat 1 cent each toward travel, and you can combine them with cash if you don't have enough for a booking
  • You'll still earn airline miles and elite-qualifying miles when you book flights, even when you pay entirely with points
  • It's possible to pool Citi points from different credit cards (or even share with friends and family who have Citi ThankYou accounts)

A downside to using the Citi Travel Portal is you won't earn points or elite status credit for hotel stays, and you might not have your elite status recognized because it's considered a third-party booking.

If you're looking for the easiest way to cash in Citi points for travel, the Citi ThankYou Travel Portal is a better choice for most people. That said, it's possible to get more than 1 cent per point in value if you skip the Citi Portal and instead transfer your points at a 1:1 ratio to an airline or hotel partner for award travel — but that involves more legwork.

The full range of partners is available if you have the Citi Strata Premier℠ Card or Citi Prestige® Card (no longer available to new applicants). Otherwise, JetBlue, Choice, and Wyndham are the only airline and hotel options, with a reduced transfer ratio.

How to Log In

To access the Citi Travel Portal, you must be a Citi customer with a ThankYou rewards account. Once you sign in to your Citi account online and click the "View/Redeem" button in the rewards section, you'll land on a screen with several redemption options. Click "Book Travel" in the lower left-hand corner.

Alternatively, you can get to the same screen by signing in with your Citi login details at ThankYou.com . 

Once you click "Book Travel," you'll be prompted to select the Citi card account you want to book with if you have multiple Citi cards. Then you'll land on the main Citi Travel search screen.

How to Book Flights with Citi Travel

To search for flights, click the "Flights" tab and enter your departure and destination airport and dates of travel. You'll also have options to select round-trip or one-way flights, class of service, number of passengers, and if you prefer non-stop flights. Then hit "Search."

Next, you'll see a list of flight search results — starting with your outbound flight — which you can sort by price, number of stops, departure time, arrival time, duration, or "best overall" (cheap, short flights). On the left sidebar, there are also filters for the departure and arrival times, airline, number of stops, price range, and total journey duration. To choose a flight, click on the "Select" button, then repeat the process for your return leg if you've searched for a round-trip itinerary.

Once you've selected your flights, you'll be prompted to enter passenger details and will be given options to upgrade your fare (most folks will skip this step). Then, on the final booking screen, you'll have the opportunity to select your payment method — either using your Citi card, ThankYou points, or a combination of both. 

How to Book Hotels with Citi Travel

The process of finding a hotel to book through the Citi Travel portal is similar to searching for flights. After selecting the "Hotels" option from the main menu, enter your destination, stay dates, and the number of guests in the search fields.

The results page allows you to sort by property class, price, distance, hotel name, and recommended results. You can filter by price, class, TripAdvisor rating, amenities, nearby landmarks, and even hotels offering deals. One useful feature is the ability to quickly identify properties that have discounted rates by looking for the "Sale" flag in the corner of the hotel listing. 

To find out more about the hotel you're interested in, click on the hotel name and you'll be shown different bed options, rate types with cancellation policies, and available packages (breakfast included, for instance) if applicable. Select "Check out" next to the room you want to book. You'll then be asked for guest details (name, address, phone number, and email).

Once you've entered your information, you'll come to the final booking screen where, again, you can choose your method of payment.

How to Rent a Car with Citi Travel

Searching for a car rental through Citi Travel is similarly easy. Once you've clicked "Cars" on the main menu, enter your pick-up location (you can select a different drop-off location if needed), rental dates and times, and the driver's age.

The results list allows you to sort by price, rental company, or car type. 

Once you find a car you like, click on its listing to learn more about the rental and enter the driver's name and details.

On the final booking screen, you'll choose your method of payment — again, your Citi card, ThankYou points, or a combination of both.

How to Book Attractions Through Citi Travel

Select the "Attractions" tab on the main search page, and enter the city name where you want to search.

Depending on the destination, you'll get a list of all kinds of activities — from tours and sightseeing tickets to airport transfers and excursions. 

When you click on the attraction, you'll get more details about what's included in the activity.

Click "See options" to choose your activity dates, times, and the number of participants. 

Once you select "Choose" you'll have the opportunity to enter your traveler details. Then, you'll be brought to the final booking screen where you can select your payment method.

Before you choose between booking through the Citi Portal or transferring points to a partner for an award flight, be sure to compare the number of points required in each case — and verify that an award flight is actually available before you decide on that route.

Citi Citi Strata Premier℠ Card

Earn a total of 10 ThankYou® Points per $1 spent on hotel, car rentals and attractions booked through CitiTravel.com. Earn 3X points per $1 on air travel and other hotel purchases, at restaurants, supermarkets, gas stations and EV charging stations. Earn 1X point per $1 on all other purchases.

21.24% - 29.24% variable

Earn 75,000 bonus points

Good to Excellent

  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Earn 3x points on most travel, restaurants, gas/EV charging, and supermarkets
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Earn 10x points on hotels, rental cars, and attractions booked via Citi Travel
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. $100 annual hotel credit on a single stay of $500 or more
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. No foreign transaction fees
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Trip delay/interruption benefits and lost/damaged baggage coverage
  • con icon Two crossed lines that form an 'X'. Has an annual fee
  • con icon Two crossed lines that form an 'X'. Citi Travel rates often are higher than retail cost of travel

Citi offers several different cards that earn Citi ThankYou points:

  • Citi Strata Premier℠ Card: Earn 75,000 bonus points after spending $4,000 in the first three months of account opening 
  • Citi Custom Cash℠ Card : Earn $200 cash back, fulfilled as 20,000 ThankYou® Points, after you spend $1,500 on purchases in the first six months of account opening 
  • Citi® Double Cash Card
  • Citi Rewards+® Card : Earn 20,000 bonus points after spending $1,500 in the first three months of account opening 
  • Citi Prestige® Card: No longer available to new applicants 

If you have the Citi Strata Premier℠ Card, there's an additional incentive to book through the Citi ThankYou portal. Once per calendar year, cardholders can get $100 off a hotel stay of $500 or more (before taxes and fees) when they book through the Citi portal — whether the stay is booked with points, charged to the Citi Strata Premier℠ Card, or a combination of both.

The Citi Travel Portal is a terrific tool if you're looking for a way to redeem points for flights, hotels, car rentals, and attractions without worrying about blackout dates or fussing with loyalty program award charts. You'll even earn frequent flyer miles and elite credits for flight bookings (but you won't earn hotel points or elite nights on hotel stays, because it's a third-party booking).

Anyone with an eligible Citi ThankYou credit card can redeem their points through the portal at a rate of 1 cent each. Or, if you don't have enough points to cover the entire booking, you can pay with your Citi card in combination with rewards to make up the difference.

Even though using the Citi Travel Portal is easy and convenient, it is usually possible to get more value from your Citi ThankYou points by transferring them to Citi's airline and hotel partners. This method requires jumping through more hoops and searching for award availability, so if you'd rather avoid that inconvenience, the Citi Travel Portal is an ideal booking method.

Citi cardholders can access the travel portal by logging into their online account and navigating to the travel section or directly through the Citi Travel website.

Yes, you can use your Citi points to book flights, hotels, car rentals, and more through the portal. Points can cover all or part of the booking cost.

Typically, bookings made through the portal using your Citi card will earn points according to your card's rewards program.

The portal does not usually charge additional booking fees, but it's always best to review the terms and conditions for any specific charges that may apply.

Yes, you can cancel or modify bookings, but the ability to do so without penalty depends on the specific terms of your booking. Always check the cancellation policy at the time of booking.

Katie Oelker real money

Editorial Note: Any opinions, analyses, reviews, or recommendations expressed in this article are the author’s alone, and have not been reviewed, approved, or otherwise endorsed by any card issuer. Read our editorial standards .

Please note: While the offers mentioned above are accurate at the time of publication, they're subject to change at any time and may have changed, or may no longer be available.

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The Guide to the Citi ThankYou Travel Portal

citi thankyou travel portal

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Table of Contents

Who can use the Citi ThankYou travel portal?

The baseline value of citi thankyou points, how to book travel in the citi thankyou rewards travel portal, benefits of booking in the citi thankyou travel portal, what else you need to know about citi travel portal, how good is the citi travel portal.

Citi has rolled out big changes to its online travel portal that will have a sizable impact on how its credit cardholders search and book travel — whether they’re paying for a trip or redeeming points.

In March 2023, Citi launched its revamped booking platform, officially called Citi Travel with Booking.com. Certain cardholders can book everything from flights and hotels to rental cars and experiences through the portal. 

The booking website now offers some 1.4 million hotel options worldwide, including a growing list of properties in Citi’s two new hotel portfolios: the Hotel Collection and Luxury Collection. Bookings in these collections come with special perks such as property credit, free breakfast and more.

The changes give members more options to use Citi ThankYou points. In addition to redeeming ThankYou points for travel, members can also redeem points for cash back or transfer them to airline or hotel partners. In fact, members sometimes extract a higher value from their points by transferring them.

However, applying them toward travel in the Citi’s online travel portal can be a compelling option, particularly given some of the perks available at the platform’s two hotel collections and the current promotion: Now through Dec. 31, 2025, Citi Rewards+® Card cardholders can earn a total of 5x ThankYou Points on hotel, car rentals and attractions booked on CitiTravel.com through Dec. 31, 2025.

In this guide, we’ll go over which cards that members can use the Citi ThankYou travel portal, what the points are worth and when redeeming points through the Citi Travel portal can make sense.

Most cards that earn Citi ThankYou Points offer members access to the Citi Travel portal, including:

AT&T Access Card from Citi (not open to new applications).

AT&T Access More Card from Citi (not open to new applications).

Citi Custom Cash® Card .

Citi Strata Premier℠ Card .

Citi Prestige® Card (not open to new applications).

Citi Rewards+® Card .

Citi Double Cash® Card .

The portal offers cardholders perks like same-day booking opportunities, a 24-hour cancellation window for full refunds and flexible payment options.

Cardholders can redeem Citi ThankYou points between 1 cent to 1.25 cents through the Citi Travel portal or when redeemed for cash back. So, 1 cent per point should be your baseline redemption rate when deciding whether you should transfer points to one of Citi's airline or hotel partners .

If the booking you are considering gives you less than a 1-cent-per-point redemption rate, consider getting cash back instead. Then, pay for that same booking in cash. This may be more optimal than redeeming your ThankYou points at a lower rate.

» Learn more: Plan your next redemption with our credit card points tool

1. Log into your Citi account

One of the benefits of Citi’s new travel portal is that you can book a trip and manage your credit card account with just a single login. Eligible ThankYou members can access the new travel portal directly .

You can redeem Citi ThankYou Points at a rate of 1 cent to 1.25 cents toward the following travel purchases: flights, hotel rooms, car rentals and activities. The Citi Travel portal is powered by Booking.com and Rocket Travel by Agoda, and works like the online travel agencies you’ve likely used before.

» Learn more: How to earn miles through online travel agencies

2. Search your travel dates and destinations

Let’s say you want to book a flight. Select the “Flights” tab and begin your search. Select your trip type (round trip, one way or multicity), and enter the number of passengers and preferred class of service. Input your departure and destination cities and travel dates. Check the nonstop box if necessary and select “Search.”

citi thankyou travel portal

Review your flight options on the following page. To further filter the search results, you can sort by price, travel duration, as well as departure and arrival time. You can also filter results by the number of stops and operating airlines.

3. Choose to pay with cash, points or a combination of both

Once you select the fare, you’ll have the option to select a payment method: using ThankYou Points or a Citi credit card. If you choose to redeem points, you can either pay in full or redeem for a partial payment.

Here’s an example of a flight booking through the portal: a flight from Salt Lake City to Denver aboard Delta Air Lines. You can see, it’s available for $113.90 or 11,390 ThankYou points — a 1 cent-per-point rate.

citi thankyou travel portal

You can also type in the number of points you want to apply toward the cost of the flight, select “Apply” and pay attention to the payment summary. If the points cover only part of the fare, use your credit card to pay the remaining amount. Then, enter passenger information and complete your booking.

citi thankyou travel portal

Follow the same process online to make reservations for hotel rooms, car rentals and activities. 

» Learn more: The best travel credit cards you might not have

Historically, transferring ThankYou points to one of Citi’s partners, like airlines or hotel loyalty programs, sometimes results in a higher value for your rewards (in that they are likely to be worth more than 1 cent apiece). In a recent NerdWallet analysis , we value Citi ThankYou points between 1 cent to 1.3 cents per point. However, there are a few reasons you might consider booking travel through the ThankYou Travel portal instead.

Book flights on the dates you want

Let’s get real for a moment: Award travel is great when everything goes according to plan. But what if you want to travel on specific dates and can’t find available seats using miles with a specific airline? In that case, you have to be flexible and pick less convenient travel dates or times.

You can reserve any open seat on a plane by booking your flight through the Citi ThankYou Rewards travel portal because there are no blackout dates.

You might use slightly more points at a fixed redemption rate of 1 cent to 1.25 cents per point, but at least you can fly on your preferred dates. This option works best with inexpensive economy flights.

Book non-chain hotels with points

When you participate in hotel loyalty programs , you end up staying at chains. But what if you want to book that bewitching beachfront bed-and-breakfast and still take advantage of credit card rewards? Well, the good news is if it shows up in the portal search results, you can redeem points to reserve it.

In the Citi Travel portal, hotel reward bookings aren’t limited to chain hotels, which means you can book all kinds of properties outside of popular brands. This benefit is all the more noteworthy now that Citi has bolstered its property offerings through its Booking.com partnership.

Keep money in your pocket

If you’ve amassed a large collection of Citi ThankYou points, you might have more points than you know what to do with. And now that you’re ready to book a trip, you want to make use of your points instead of spending cash — essentially avoiding paying out of pocket for the same expense.

Though you’ll get a redemption rate of 1 cent to 1.25 cents per point, your trip will be paid for entirely with points. This can be a smart money move for the right situation.

Citi Hotel Collection and Luxury Collection 

Perhaps the most significant change unveiled as part of the revamped Citi Travel with Booking.com portal is the addition of two hotel portfolios, at which eligible cardholders can enjoy added perks, not to mention, savings in some cases.

Citi is in the process of rolling out its new Hotel Collection and Luxury Collection — both bookable through its new platform. This may sound like a familiar concept. It’s similar to what other major credit card companies have offered through their travel portals, such as American Express Travel’s Hotel Collection and Fine Hotels and Resorts. 

Citi’s Hotel Collection is available to all eligible ThankYou credit cardmembers. Guests who book one of these properties will enjoy a host of perks, including free breakfast for two, complimentary Wi-Fi and early check-in and late checkout (when available).

Here’s one property in San Francisco — the Argonaut Hotel, not far from Fisherman’s Wharf — available as part of the Hotel Collection. As you can see, the listing explicitly mentions late checkout and free premium Wi-Fi as a perk for this booking.

citi thankyou travel portal

Meanwhile, the higher-end Luxury Collection portfolio is available only for ThankYou members who carry the Citi Prestige® Card or Citi Strata Premier℠ Card . On top of the same perks offered as part of the Hotel Collection, eligible members who book one of these properties will also enjoy room upgrades (when available) and a $100 experience credit, which can be used for on-property purchases ranging from food and beverages to spa treatments, depending on the hotel.

Citi’s initial rollout of the Hotel Collection and Luxury Collection is confined to the U.S., Mexico and the Caribbean, but the company plans to expand the two portfolios to new destinations around the world over the next year.

Complimentary fourth night on certain hotel bookings

Both the Citi Prestige® Card offers a fourth night free on eligible bookings, twice per year. One of the best ways to maximize use of Citi’s travel portal is to combine this card benefit with the perks offered as part of the Hotel and Luxury Collections.

To use this benefit, filter your hotel search results in the portal to display hotels designated as “Complimentary 4th Night Eligible.” Book at least four nights and look closely at checkout to confirm that the system applied the savings. 

Bonus points for bookings

Extra points are certainly a way to sweeten any deal when it comes to booking, and Citi is offering a hefty promotion in concert with the new portal.

Between now and June 30, 2024, the Citi Prestige® Card and Citi Strata Premier℠ Card members can earn a total of 10 points per dollar when booking hotels, rental cars or eligible attractions through Citi Travel.

Citi ThankYou® Preferred Card and Citi Rewards+® Card members can earn a total of 5 points per dollar on those bookings.

Earn airline miles

Similar to other credit card travel portals like American Express or Chase, Citi members earn airline miles even when booking through the portal. Just add your airline frequent flyer number to the reservation.

On the other hand, a notable downside of Citi’s new portal is that, at least for now, members cannot add their hotel loyalty numbers. So, for instance, if you book a stay at a Hilton property through Citi Travel, you would earn ThankYou points for the purchase, but not Hilton Honors points for the stay.

The Citi Travel with Booking.com portal includes 24/7 customer service, which can assist with reservation and rebooking needs.

Members with existing travel booked through the old ThankYou Travel Center (prior to March 19, 2023) can access their reservation at ThankYou.com. Select “Travel” and then “My trips."

Despite improvements as part of the revamped Citi Travel portal, it likely won’t appeal to points and miles enthusiasts whose main objective is to maximize value.

However, for others who simply want to use their ThankYou points, it offers plenty of options. And there are certain situations where booking through Citi Travel can be even more beneficial than transferring points, particularly as the company continues to expand the Hotel Collection and Luxury Collection. 

The opportunity for certain cardmembers to earn up to 5 or 10 points per dollar on purchases through the portal doesn’t hurt, either. Plus, using the portal can help you travel on dates with limited award availability and expand your lodging selection. 

Although the value of your rewards won’t always reach its ceiling, you’ll keep money in your pocket by using ThankYou points for travel.

The information related to the AT&T Access More Card from Citi and Citi Prestige® Card has been collected by NerdWallet and has not been reviewed or provided by the issuer or provider of this product or service.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024 :

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Wells Fargo Autograph℠ Card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

On a similar note...

citi thankyou travel portal

Advertiser Disclosure

Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). However, the credit card information that we publish has been written and evaluated by experts who know these products inside out. We only recommend products we either use ourselves or endorse. This site does not include all credit card companies or all available credit card offers that are on the market.  See our advertising policy here where we list advertisers that we work with, and how we make money. You can also review our  credit card rating methodology .

Citi Travel With Booking.com Portal: Your Guide to Booking Flights, Hotels, Car Rentals, Theme Parks and More

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Citi Travel With Booking.com Portal: Your Guide to Booking Flights, Hotels, Car Rentals, Theme Parks and More

Table of Contents

What is the citi travel with booking.com portal, cards that earn citi thankyou points, why should you use the citi travel with booking.com portal, how to access the citi travel with booking.com portal, how to book a flight through the citi travel with booking.com portal, how to book a hotel through the citi travel with booking.com portal, how to book a rental car through the citi travel with booking.com portal, how to book attractions through the citi travel with booking.com portal, how to book a cruise through the citi travel with booking.com portal, final thoughts.

We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our  Advertising Policy for more about our partners, how we make money, and our rating methodology. Opinions and recommendations are ours alone.

Citi ThankYou Points are an often underappreciated yet valuable points currency. Often overshadowed by the bigger players like Chase and American Express, Citi offers cardmembers the opportunity to earn and redeem points with some great travel partners.

While transferring points to partners may often yield better value, using points to book travel via Citi’s travel portal can be a convenient option. And the updated Citi Travel with Booking.com portal makes that process even easier and more robust.

In this guide, we will show you exactly what the Citi Travel with Booking.com portal is, who can use it, how to use it, and whether or not you should use it.

Ready? Let’s go!

Citi Travel with Booking

The Citi Travel with Booking.com portal is a third-party online travel agency (OTA) run by, you guessed it, Booking.com . This portal operates very similarly to other OTAs such as Orbitz and Expedia .

Like other online travel agencies, users have the option to book flights, hotels, rental cars, activities, and more. However, since it’s linked to your Citi account, you can redeem Citi ThankYou Points towards travel at a rate of 1 cent per point.

Who Can Use the Citi Travel with Booking.com Portal?

Unlike other travel portals, like AmexTravel.com , you can only use the Citi Travel with Booking.com portal if you have a Citi credit card that earns ThankYou Points.

Some of our favorite travel cards are issued by Citi. The option to earn flexible points with cards that have some great everyday bonus categories is an excellent way to level up your travel game.

If you want to boost your Citi ThankYou Points balance, here are some of our favorite cards:

Citi Strata Premier℠ Card

The Citi Strata Premier℠ Card is a great all-around travel rewards card that allows you to earn big rewards on a variety of purchases like air travel, at restaurants, supermarkets, gas stations, and more, along with flexible redemption options, all for a modest annual fee.

  • 10x points on hotels, car rentals, and attractions booked through CitiTravel.com
  • 3x points on air travel, other hotel purchases, restaurants, supermarkets, gas stations, and EV charging stations
  • $100 annual hotel benefit
  • $95 annual fee
  • For a limited time: Earn 75,000 bonus points after spending $4,000 in the first 3 months of account opening, redeemable for $750 in gift cards or travel rewards on thankyou.com.
  • Earn 10X points per $1 spent on hotels, car rentals, and attractions booked on CitiTravel.com.
  • Earn 3X points per $1 on air travel and other hotel purchases, at restaurants, supermarkets, gas and EV charging stations.
  • Earn 1X point per $1 spent on all other purchases.
  • $100 Annual Hotel Benefit: Once per calendar year, enjoy $100 off a single hotel stay of $500 or more (excluding taxes and fees) when booked through CitiTravel.com. Benefit applied instantly at time of booking.
  • No expiration and no limit to the amount of points you can earn with this card.
  • No foreign transaction fees on purchases.
  • APR: 21.24%- 29.24% Variable APR
  • Foreign Transaction Fees:  None

Citi Rewards+® Card

This no annual fee card rewards cardholders for everyday purchases. Earn bonus points at supermarkets and gas stations, plus your points are rounded up on every purchase.

  • Earn 20,000 bonus points after you spend $1,500 in purchases with your card within 3 months of account opening; redeemable for $200 in gift cards at thankyou.com
  • Plus, as a special offer, earn a total of 5 Thank You ® Points per $1 spent on hotel, car rentals and attractions booked on CitiTravel.com through December 31, 2025.*
  • 0% Intro APR on balance transfers for 15 months from date of first transfer and on purchases from date of account opening. After that, the variable APR will be 18.74% – 28.74%, based on your creditworthiness. There is an intro balance transfer fee of 3% of each transfer (minimum $5) completed within the first 4 months of account opening. After that, your fee will be 5% of each transfer (minimum $5).
  • Earn 2X ThankYou ® Points at Supermarkets and Gas Stations for the first $6,000 per year and then 1X Points thereafter. Plus, earn 1X ThankYou ® Points on All Other Purchases.
  • The Citi Rewards+ ® Card – the only credit card that automatically rounds up to the nearest 10 points on every purchase – with no cap.
  • No Annual Fee
  • APR: 0% intro APR on balance transfers and on purchases for 15 months. After that, the variable APR of 18.74% - 28.74%.
  • Foreign Transaction Fees:  3% of each purchase transaction in US dollars

Citi Double Cash® Card

Great card for the average spender with no specific focus category; worry-free cash-back earning on everything!

The Citi Double Cash ® Card  has long been one of the top cash-back credit cards on the market, and the card now has the ability to earn Citi ThankYou Points!

This means that cardholders of the Double Cash card will now earn 2% on every purchase with unlimited 1% cash back when you buy, plus an additional 1% as you pay for those purchases. Cash back is earned in the form of ThankYou Points . This means each billing cycle, you will earn 1 ThankYou point per $1 spent on purchases and an additional ThankYou point for every $1 paid on your purchase balance as long as there is a corresponding balance in your Purchase Tracker.

Citi has turned the Double Cash card into a top choice for those who are looking for an everyday, no-fuss credit card.

  • Uncapped 2% for every $1 spent (1% when you buy and another 1% when you pay)
  • Flexible redemption options
  • No annual fee
  • No bonus categories
  • 3% foreign transaction fees
  • Bonus Offer: Earn $200 cash back after you spend $1,500 on purchases in the first 6 months of account opening. This offer will be fulfilled as 20,000 ThankYou ® Points, which can be redeemed for $200 cash back.
  • Earn 2% on every purchase with unlimited 1% cash back when you buy, plus an additional 1% as you pay for those purchases.
  • To earn cash back, pay at least the minimum due on time.
  • Balance Transfer Only Offer: 0% intro APR on Balance Transfers for 18 months. After that, the variable APR will be 19.24% – 29.24%, based on your creditworthiness.
  • Balance Transfers do not earn cash back. Intro APR does not apply to purchases.
  • If you transfer a balance, interest will be charged on your purchases unless you pay your entire balance (including balance transfers) by the due date each month.
  • There is an intro balance transfer fee of 3% of each transfer (minimum $5) completed within the first 4 months of account opening. After that, your fee will be 5% of each transfer (minimum $5).
  • Citi Double Cash ® Card Travel Portal Limited Time Offer: Earn a total of 5 ThankYou Points per $1 spent on hotel, car rental, and attractions, excluding air travel, when booked through the Citi Travel SM portal on ThankYou.com or by calling 1-800-Thankyou and saying “Travel.” Offer is valid through 11:59 PM Eastern Time (ET) 12/31/2024.
  • APR: 0% Intro APR for 18 months on balance transfers, then 19.24% - 29.24% Variable
  • Foreign Transaction Fees:  3% of the U.S. dollar amount of each purchase

Citi ThankYou Rewards

Citi Custom Cash® Card

Earn big on purchases in your top eligible spend category, up to the first $500 each billing cycle, with no annual fee!

The Citi Custom Cash ® Card is inventive when it comes to cash-back credit cards. Instead of earning a set amount of cash-back on predetermined bonus categories, the Citi Custom Cash card earns 5% cash-back on your highest eligible spend category each billing cycle, without an annual fee.

Thanks to that unique perk, you’ll never need to worry about whether you’re using the right card for the right purchase, as your Citi Custom Cash card will always pay you 5% back on whichever category you end up spending the most on each month.

  • 5% cash-back (on up to $500 each billing cycle) from your largest purchase category, including restaurants, gas stations, grocery stores, select travel, select transit, select streaming services, drugstores, home improvement stores, fitness clubs, and live entertainment
  • Multiple redemption options
  • Your 5% category is limited to $500 in spend ($25 in cash-back) each month
  • Not particularly rewarding for any purchases outside of your top 5% cash-back category
  • Earn $200 cash back after you spend $1,500 on purchases in the first 6 months of account opening. This bonus offer will be fulfilled as 20,000 ThankYou ® Points, which can be redeemed for $200 cash back.
  • 0% Intro APR on balance transfers and purchases for 15 months. After that, the variable APR will be 19.24% – 29.24%, based on your creditworthiness.
  • Earn 5% cash back on purchases in your top eligible spend category each billing cycle, up to the first $500 spent, 1% cash back thereafter. Also, earn unlimited 1% cash back on all other purchases. Special Travel Offer: Earn an additional 4% cash back on hotels, car rentals, and attractions booked via the Citi Travel℠ portal through 6/30/2025.
  • No rotating bonus categories to sign up for – as your spending changes each billing cycle, your earn adjusts automatically when you spend in any of the eligible categories.
  • Citi will only issue one Citi Custom Cash ® Card account per person.
  • APR: 0% Intro APR on balance transfers and purchases for 15 months. After that, the variable APR will be 19.24% - 29.24%.
  • Foreign Transaction Fees:  3%

While many in the travel community prefer to earn points and then transfer them to partners to book award redemptions, that process can be complicated and confusing to some people.

For a lot of people, booking through an OTA, like the Citi Travel with Booking.com portal, is straightforward and easy — and if that helps you book more travel, then you should absolutely do it.

But there are plenty of other reasons to use the Citi Travel with Booking.com portal as well …

Bonus Points

To kick off the launch of the new portal, Citi is offering up to 10 ThankYou Points per $1 spent on hotels, car rentals, and attractions  if you hold a Citi Prestige ® Card or Citi Strata Premier ℠ card . If you hold the Citi Rewards+ card , you can earn up to 5 ThankYou Points per $1. This promotion is valid through December 31, 2025.

No Blackout Dates

If there is a seat on the flight you want, you can book it. There are no blackout dates or stress about finding award availability. With the Citi Travel with Booking.com portal, if you see a flight, you can book it.

Earn Airline Miles

One of the nice things about booking flights through an OTA is the fact that you still earn airline miles and elite-qualifying miles despite not booking directly through the airline.

Use Points and Money

If you are a little short on points or don’t want to use them all, you can use a combination of points and money to pay for your travel.

At checkout, simply select how many points you want to redeem and the difference will be calculated for you to pay in cash.

Book Nonchain Hotels

While points are great for booking hotels from the big chains, your options are limited when it comes to independent, boutique hotels.

That is when booking through an OTA like the Citi Travel with Booking.com portal comes in handy. You can use your ThankYou Points to book hotels that otherwise wouldn’t have been possible.

Get a Fourth Night Free

One of the many benefits of the Citi Prestige card (no longer open to new applicants) is that cardholders are eligible for a fourth night free at select hotels.

Simply select a hotel for 4 or more nights and if the hotel is eligible, the price will reflect the discount.

Pool Citi ThankYou Points

If you are short on points or want to boost your balance, Citi allows members to combine ThankYou Points.

This can be done online or by calling the phone number on the back of your Citi credit card.

Luxury Collection and Hotel Collection Benefits

As part of the new travel portal, Citi is gradually introducing 2 new programs for hotel bookings; Luxury Collection and Hotel Collection.

These programs offer unique benefits at select hotels, although the number of hotels is still quite limited. However, you can expect the following if you book:

Luxury Collection Benefits (Citi Strata Premier Card and Citi Prestige Card members):

  • $100 experience credit
  • Room upgrade, upon availability
  • Daily breakfast for 2
  • Complimentary Wi-Fi
  • Early check-in, upon availability
  • Late checkout, upon availability

Hotel Collection Benefits (All Eligible Cardmembers):

Hot Tip: It’s not all positive — if you book a chain hotel via the Citi Travel with Booking.com portal you are typically ineligible to receive any elite night credits or elite benefits during your stay. 

Accessing the Citi Travel with Booking.com portal is pretty straightforward. You can simply visit Citi Travel with Booking.com and log in with your Citi credentials.

From there you will have options to choose Hotels, Flights, Cars, and More . Let’s start with booking flights.

Once you are logged in and click on Flights , you will be directed to the online search tool — which may look familiar if you have used Booking.com before.

Searching for a flight using the Citi Travel with Booking.com portal is pretty straightforward.

Simply select:

  • Round-trip or one-way (multicity is no longer an option)
  • Flying from
  • Departure date
  • Return date (if applicable)
  • Cabin class

Citi Travel flights

Once you have started a search, the results will populate and you will have additional options to filter through the flights.

Currently, you can filter flight results by:

  • Departure times
  • Arrival times

Citi will even break down the results into 3 categories: Cheapest , Fastest , and Best overall,  which is a combination of low price and short duration.

By default, the results are shown by price per person, but you can also sort them by:

  • Total journey time (fastest first)
  • Best overall (cheap, short flights)
  • Outbound departure time (earliest first)
  • Outbound arrival time (earliest first)
  • Stops (fewest stops first)

Once you have found a flight that works for you, click on the blue Select  button to proceed with the booking.

American Airlines flight Citi Travel portal

If eligible, you will be prompted with options to upgrade your seat, similar to what airline websites offer.

After confirming your selection and adding the passenger information, click the Continue to payment button where your flight details will be shown alongside your Citi ThankYou Points balance.

You then will have the option to use points, pay with your Citi card, or a combination of both. From here, you can use as many (or as few) points as you would like to cover the cost of the flight, and if there is a balance, it will be charged to your Citi card.

Citi Travel flight point redemption

After confirming the information, simply click on Complete Purchase and your ticket will be issued. As with most OTAs, there is a 24-hour cancellation window.

Comparing Rates

While it isn’t uncommon for flight prices to fluctuate and be slightly different between online travel agencies and with airlines directly, during our search we found that most prices were the same price on Google Flights as they were through the Citi Travel with Booking.com portal.

Google Flights American Airlines

While prices are often similar, it is always a good idea to double-check prices on Google Flights.

As an extra data point, American Airlines was charging 11,500 miles for that flight, so that was slightly less than the 12,790 Citi ThankYou Points needed.

Once logged in, click on the Hotel tab to start the booking process through the Citi Travel with Booking.com portal (the default landing page may already be set to hotels).

Searching for a hotel is pretty straightforward and similar to many other OTAs.

  • Destination
  • Check-in date
  • Check-out date
  • Number of guests and rooms

If you have a Citi Prestige complimentary 4th night free available, there will be a message displaying that information.

Citi Travel hotel search

Once you have started a search, the results will populate and you will have additional options to filter through hotel options.

Currently, you can filter hotel results by:

  • Price per night
  • Property type
  • Sustainability
  • Distance to center
  • Neighborhood
  • Star rating
  • Payment options
  • Guest rating
  • Room amenities
  • Near popular attractions
  • Location rating
  • Property facilities
  • Room offers
  • Beach access
  • Location highlights
  • Number of bedrooms
  • Popular hotel brands

By default, the results are sorted by Best match , but you can sort by lowest price , distance , and top reviewed , as well.

Hot Tip: Beware, the prices shown on the first page do not include taxes and fees , so the price may change significantly from one page to another. 

Once you have found an option that works for you, click on the hotel to proceed with the booking.

Citi Travel hotel search results

After finding a room that you like, click Add to cart or Check out to be directed to the Review page where you will enter the guest information.

Citi Prestige Card Benefit

On the next page, if you have a Citi Prestige card, you will have the option to apply the Complimentary 4th Night Benefit.

Citi Travel Prestige 4th night

If you don’t have a Citi Prestige card, you can skip ahead.

Citi Strata Premier Card Benefit

If you have a Citi Strata Premier card, you can receive $100 off a single hotel stay of $500 or more.

This $100 credit is available once per calendar year when booking via the Citi Travel with Booking.com portal, and you will have the option to use it or not.

After filling out the guest information, click on Continue to payment.

Finally, on the Payment page, you will have the option to apply your Citi ThankYou Points towards the total at a rate of 1 cent per point. So, for example, using 10,000 points would reduce the total by $100.

Citi Travel hotel point redemption

Hotels always want guests to book directly with them in order to avoid paying commission fees to online travel agencies, so it’s not uncommon to see prices be different from site to site.

That is why hotels do not provide elite benefits when booking through an OTA, as an extra incentive to book direct.

Loews Sapphire Falls Resort Orlando

In the case of the Citi Travel with Booking.com portal, our example was actually cheaper than the price on Expedia as well as directly with the hotel, which is great news for Citi cardholders.

The total for 4 nights via the Citi Travel with Booking.com portal was $1,228, before factoring in any card benefits or points. The price for the same room and dates directly with the Loews Sapphire Falls Resort was $1,266.09 — $38.09 more expensive. 

Once you are logged in, click on the Car tab to start booking a car through the Citi Travel with Booking.com portal

If you have searched for a rental car using an online travel agency before, you will notice that the layout is quite similar.

  • Same drop-off
  • Different drop-off (if applicable)
  • Pickup city or airport
  • Drop-off city or airport (if applicable)
  • Driver’s age
  • Pick-up date
  • Drop-off date
  • Pickup time
  • Drop-off time

Citi Travel car search

Once you have started a search, the results will be displayed and you will have some additional options to filter through the rental car inventory.

Currently, you can filter rental car results by:

  • Vehicle type
  • Rental agency
  • Cancellation fee
  • Price per day

By default, the results are sorted by price — lowest price first. 

Additionally, you can see the results on a map, which can be helpful if you are picking up somewhere besides an airport.

Once you have found a price that works for you, select the car to proceed with the booking.

Citi Travel car search results

After adding the driver information, you can now use as many (or as few) Citi ThankYou Points as you would like to cover the cost of your rental car.

Citi Travel car point redemption

After confirming all of the information, simply click on Confirm Purchase and your confirmation will be emailed to you. The cancellation policy will vary based on the car and rate you selected.

As a reminder, rental car company-specific credits and benefits will not be available when booking through a third-party travel agency.

Rental car rates are constantly fluctuating, so booking a car with a generous cancellation policy is a good idea in case you find a better price later on.

Comparing prices for this guide was an excellent example of that. In our sample search, Expedia had the same car class from SIXT, but for $22 more for the week. However, Expedia also had several rental car companies that Citi didn’t, many of which were cheaper.

Expedia Sixt car rental

But the good news is, renting via the Citi Travel with Booking.com portal was cheaper than booking directly with SIXT, which was the same price as Expedia, plus you can use points.

One thing to note was the lack of other well-known rental agency options. For example, in Miami, there were many companies that we had never heard of, and the portal was missing big names like Hertz and National. Meanwhile, in Boston, there was only 1 option: Payless. Definitely do your research and don’t rely solely on the Citi search results.

Bottom Line: It is always a good idea to compare OTAs as well as directly with the rental car company when searching for a car. See our guide on finding the best websites for finding cheap car rentals for more tips!

Booking an attraction (think: theme parks) is an awesome feature of the updated Citi Travel with Booking.com portal.

Once you log in, click on the Attractions tab to start the booking process via the portal.

To start, simply type in the city you would like to visit and click Search .

Citi Travel attractions search

Once the attractions have been populated, you can filter them by:

You can also sort by:

  • Lowest price first
  • Highest rating first

Once you have found an activity that you like, click on it to bring up more details.

Citi Travel attracttions search results Universal Orlando

Click on See Options to search for availability and additional ticket options.

If there is availability for your request, click the blue Choose button and then add the number of travelers in your party.

You can now use as many or as few Citi ThankYou Points as you would like to cover the cost of the attraction. If you are short on points, don’t worry, you can add the difference to your Citi card.

Citi Travel attractions point redemption

After confirming the trip information, simply click Confirm Purchase and your ticket will be emailed to you. As a quick note, many attractions are nonrefundable.

Comparing prices on local activities can be difficult because many of them are run by individuals or small companies who may not be on all booking sites.

However, for this example, we chose a 1 day Park-2-Park ticket for Universal Orlando, which sells directly from UniversalOrlando.com for $217.26.

Universal Orlando ticket price

Booking via the Citi Travel with Booking.com portal would be $15 more expensive, per person. That may not be a big deal if you are planning on using your ThankYou Points, but it is something to consider.

Booking a cruise with Citi ThankYou Points was never an easy task, and with the rollout of the new Citi Travel with Booking.com portal, it appears that Citi has decided to move away from that category.

You can still find the occasional river cruise or local boat tour via the attractions search, but weeklong trips to the islands, for instance, are not available at the moment.

Bottom Line: If you are looking to book a cruise, we can show you the best websites to book cruises at the cheapest prices . 

Overall, the refreshed Citi Travel with Booking.com portal is a convenient, easy-to-use, and valuable travel tool for those who don’t like to deal with transferring points to partners.

Redeeming Citi ThankYou Points at a rate of 1 cent per point won’t get you the greatest redemptions, but if you would otherwise not use the points, using them (or earning them) to book travel through the portal is a solid deal.

There are unique perks, like being able to use points at nonchain hotels, but there are drawbacks as well, like not receiving elite night credits and other loyalty perks at some of the chain hotels and rental car companies.

While the cruise section is nonexistent, the booking process for flights, hotels, and car rentals is easy and straightforward, and theme parks are now an option — which is always a plus in our book.

If you have some Citi ThankYou Points and are looking for an easy way to redeem them for some upcoming travel, the Citi Travel with Booking.com portal is just a few clicks away.

The information regarding the Citi Rewards+ ® Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information regarding the Citi Double Cash ®  Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information regarding the Citi Custom Cash ® Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information for the Citi Prestige ® Card has been collected independently by Upgraded Points and not provided nor reviewed by the issuer. The information for the Citi ThankYou ® Preferred Card has been collected independently by Upgraded Points and not provided nor reviewed by the issuer. The information regarding the Citi Strata Premier℠ Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

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Citi ThankYou Rewards: The ultimate guide

Katie Genter

Editor's Note

Citi offers many different rewards credit cards . However, only some Citi credit cards provide access to the company's valuable ThankYou Rewards program, and you'll need to hold a premium Citi ThankYou card to gain full access to the Citi ThankYou transfer partners .

Whether you're applying for your first credit card or are a seasoned pro looking for a new travel rewards card , one or more cards in Citi's portfolio might be right for you.

Let's take a closer look at the program, including analyzing some of the cards offering ThankYou Rewards points and how you can redeem ThankYou Rewards points.

Best Citi ThankYou Rewards cards

  • Citi Prestige® Card : Best for restaurants, airlines and travel agencies
  • Citi Strata Premier℠ Card : Best for earning full-fledged ThankYou points with a low annual fee (see rates and fees )
  • Citi Rewards+® Card : Best for supermarkets, gas stations and small purchases (see rates and fees )
  • Citi Double Cash® Card : Best for everyday spending (see rates and fees )
  • Citi Custom Cash® Card : Best for bonus earnings in different categories each billing cycle (see rates and fees )

The information for the Citi Prestige has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

Comparing the best Citi ThankYou Rewards cards

Earning citi thankyou rewards points.

As you can see, many cards earn Citi ThankYou points. But not all ThankYou points are created equal.

TPG values Citi ThankYou Points at 1.8 cents each, but this is based on the potential value you can get by transferring your Citi ThankYou points to one of the program's airline or hotel partners. However, to transfer points to most Citi ThankYou transfer partners , you must hold a premium Citi ThankYou Rewards card like the Citi Prestige® Card (which is no longer accepting new applications) or the Citi Strata Premier℠ Card .

If you only have the Citi Rewards+® Card , Citi Double Cash® Card or Citi Custom Cash® Card (or another non-premium Citi ThankYou card), you'll earn what we'll call "basic" ThankYou points. They're worth a flat one cent each when redeemed toward gift cards and many other cash-like rewards available through Citi ThankYou.

You can also transfer "basic" ThankYou points to three loyalty programs — Choice Privileges, JetBlue TrueBlue and Wyndham Rewards — but these transfers will occur at a lower rate than if you had a premium Citi ThankYou card.

citi thankyou travel portal

However, if you also hold the Citi Prestige or Citi Strata Premier, you can combine the "basic" ThankYou points into your Citi Prestige or Citi Strata Premier account and then transfer your rewards to any of the 18 Citi ThankYou travel partners at the best transfer ratios.

If you want to add a new Citi ThankYou card to your wallet, read the fine print for the sign-up bonus and check our page on credit card application rules to ensure you're eligible for the bonus before clicking the "Apply" button.

Related: The best time to apply for these popular Citi credit cards, based on offer history

Redeeming Citi ThankYou points

All of the Citi ThankYou Rewards cards let you redeem ThankYou points for statement credits, cash rewards, third-party gift cards, travel booked through the Citi travel portal (now powered by Rocket Travel) and more at a flat rate of one cent per point. Sometimes, you'll even find gift cards on sale that could give you a slightly higher redemption rate.

citi thankyou travel portal

Be careful, though, as some redemption options (such as Shop With Points) provide less than 1 cent per point. Ensure you are getting at least 1 cent per ThankYou point before you redeem.

Related: You can redeem your Citi points at Walmart, but you probably shouldn't

However, you may get significantly more value when you redeem your ThankYou points by transferring them to airline or hotel partners. Check out the following table for the transfer ratios and how long transfers from Citi ThankYou usually take . If you don't have a premium ThankYou Rewards card like the Citi Prestige or Citi Strata Premier , you can only transfer to Choice Privileges, JetBlue TrueBlue and Wyndham Rewards (and your transfer ratio won't be as lucrative, as noted below).

With so many transfer partners, your options are plentiful when redeeming Citi ThankYou points . Here are some Citi ThankYou sweet spots you could use in some of the programs that tend to provide the most value:

  • Transfer to Singapore KrisFlyer and snag a Spontaneous Escapes deal
  • Transfer to Choice Privileges and redeem between 6,000 and 35,000 Choice points per night in most destinations
  • Use Avianca LifeMiles to book one-way United-operated awards within the U.S. for as little as 6,500 LifeMiles one-way in economy
  • Use Virgin Atlantic Flying Club to fly nonstop on some Delta-operated flights
  • Transfer to Wyndham Rewards and redeem as few as 7,500 Wyndham points per night (or even less if you have select Wyndham credit cards )
  • Transfer to Air France-KLM to book a Flying Blue Promo Rewards flight

Related: Great ways to maximize Citi ThankYou points

Bottom line

Citi ThankYou Rewards points are perhaps the most underrated of the major points and miles currencies. Despite some negatives, Citi ThankYou points remain valuable, especially for those looking to book award flights on international carriers.

If you want to maximize the Citi ThankYou Rewards program, having a premium Citi ThankYou card like the Citi Prestige or Citi Strata Premier is important. These cards unlock transfers to all the Citi ThankYou partners at the best rate, which can provide many high-value award booking options.

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Credit cards

Guide to Citi ThankYou Points

Stella Shon

Robin Saks Frankel

Robin Saks Frankel

“Verified by an expert” means that this article has been thoroughly reviewed and evaluated for accuracy.

Glen Luke Flanagan

Glen Luke Flanagan

Updated 11:32 a.m. UTC May 30, 2024

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Featured Image

rikkyal, Getty Images

Citi® is one of the largest banks in the United States, and offers customers a robust rewards program known as Citi ThankYou® Points. You can earn ThankYou points with a number of Citi credit cards, which can then be redeemed for travel, gift cards, cash back, shopping online and more.

While you have flexibility to choose how you want to redeem your ThankYou points, some options are admittedly better than others. In this guide, we’ll detail how you can earn ThankYou points from eligible Citi cash-back and travel credit cards, as well as the ways to strategically redeem your rewards for maximum value.

What are Citi ThankYou points?

Similar to American Express Membership Rewards® and Chase Ultimate Rewards® , Citi ThankYou points are a rewards currency offered by Citibank on eligible credit cards. The value of these points will depend on how you choose to redeem your points and even on which card you’re using.

Citi ThankYou points are often referred to as transferable points, as you can transfer them to Citi’s partnering airline and hotel loyalty programs to book award travel directly. Knowing when and how to transfer your points to the right programs can unlock much greater value for your rewards — especially if you’re interested in booking business class flights or luxury hotel nights for a fraction of the cost with ThankYou points compared to what you’d pay in cash.

How Citi ThankYou points work 

The Citi Strata Premier℠ Card * The information for the Citi Strata Premier℠ Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. is the only card available to new applicants at the time of writing that earns fully-fledged ThankYou points. In other words, Citi Strata Premier cardholders have the capability to transfer ThankYou points earned on the card to the issuer’s full list of airline and hotel transfer partners, along with accessing redemption options such as bookings through the Citi travel portal, cash back, gift cards and more.

Citi also offers three no-annual-fee rewards credit cards that earn ThankYou points. In addition, the only co-branded card available for new applicants is AT&T Points Plus® Card from Citi * The information for the AT&T Points Plus® Card from Citi has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. , which also earns ThankYou points. But with these cards alone, you won’t be able to access Citi’s full suite of transfer partners as you would with the Citi Strata Premier card.

With the Citi Double Cash® Card * The information for the Citi Double Cash® Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. and the Citi Rewards+® Card * The information for the Citi Rewards+® Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. , you’ll only get three transfer options (Choice Privileges Rewards, JetBlue TrueBlue and Wyndham Rewards), and the transfer ratios are less favorable than with the Strata Premier. You’ll get just 0.8 points with JetBlue and Wyndham for each ThankYou point instead of a 1:1 transfer, and 1.5 points per ThankYou point with Choice Privileges instead of a 1:2 transfer.

The Citi Custom Cash® Card * The information for the Citi Custom Cash® Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. alone does not offer access to any of Citi’s transfer partners.

As such, you’ll need to hold the Citi Strata Premier℠ Card * The information for the Citi Strata Premier℠ Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. in addition to be able to leverage all of Citi’s transfer partners. But with complementary rewards structures, it often makes sense to carry a couple Citi cards in your wallet.

How to earn Citi ThankYou points

The easiest way to earn Citi ThankYou points is by applying for one of the issuer’s credit cards and earning a welcome offer. But know that you’ll need to carry the Citi Strata Premier℠ Card * The information for the Citi Strata Premier℠ Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. in order to be able to transfer your ThankYou points to all the airline and hotel loyalty programs that Citi partners with.

This popular travel rewards card earns 10 ThankYou® points per $1 spent on hotel, car rentals and attractions booked through CitiTravel.com, 3 points per $1 on air travel and other hotel purchases, at restaurants, supermarkets, gas stations and EV charging stations and 1 point per $1 on other purchases. Although there’s a $95 annual fee, there’s a generous welcome offer of 75,000 points after spending $4,000 on purchases in the first three months of account opening.

Plus, with no foreign transaction fees, the Citi Strata Premier is the perfect accompaniment to your international travels.

We’ve also included Citi’s no-annual-fee card options in the table below, as you can combine the ThankYou points earned on these cards over to the Citi Strata Premier Card, then take advantage of the full range of redemption options.

Plus, Citi introduced a feature called Citi Shop in January 2024. Citi Shopping is a browser extension, allowing eligible cardholders to get offers and coupons at more than 5,000 merchants when shopping online. In addition to the offer or coupon applied, you’ll earn points or miles according to your Citi card’s rewards structure. Some of the item categories you can find through the program include clothing, beauty products, household items and pet essentials. 

How to redeem your ThankYou points

Citi ThankYou points are versatile and won’t expire as long as you keep your credit card account open. Here’s a list of the ways you can redeem your ThankYou points — in many cases, you can achieve a value of 1 cent per point, such as for most cash-back redemptions and when booking travel through Citi’s portal. But some redemption options will net you less than that, such as using points to shop at Amazon for a value of just 0.8 cents each.

  • Gift cards.
  • New travel bookings (flights, hotels, car rentals) through the Citi ThankYou portal.
  • Shop with Points online at Amazon and PayPal.
  • Shop with Points in-store at CVS and Walmart.
  • Redeem at eligible bp, Amoco, and Shell gas stations.
  • Redeem for statement credit for 1-800-Flowers and Best Buy purchases.
  • Cash back (statement credit, direct deposit, check).
  • Cover recent purchases for dining, grocery, gas, clothing & department stores, utility, entertainment and drugstores.
  • Share with another member with an eligible Citi card.
  • Transfer points to Choice Privileges Rewards, JetBlue TrueBlue and Wyndham Rewards, or to the full list of partners if you have the Citi Strata Premier card.
  • Donate to charity.

Be aware that if you have only the Citi Rewards+ card, opting for cash back will net you just half a cent per point, unlike the 1 cent per point you can get if you hold a card such as the Double Cash, Custom Cash or Strata Premier. But if you hold one of the other cards in addition to the Rewards+, you can get the full cash-back value for your points.

If you’re looking for outsized value from your ThankYou points, consider applying for the Citi Strata Premier Card to gain full access to Citi’s travel partners. In the next section, we’ll cover how you can transfer ThankYou points to a robust list of airline and hotel loyalty programs.

How to transfer your ThankYou points 

As you can see, there’s no shortage of ways to redeem your Citi ThankYou points. However, the maximum value you’ll receive from your points with the options above is 1 cent apiece. But by converting your ThankYou points to hotel points or airline miles through Citi’s travel partners, you can often find award travel bookings that net you outsized value from your rewards.

We’ve included the full list of transfer partners below, but there are a few standout examples of how this works in practice. If you’re interested in flying business class from the U.S. to Europe, it can often cost you nearly $5,000 round-trip. However, at the time of writing, you could transfer your points to Air France/KLM Flying Blue to book a round-trip business class flight for around 106,000 miles and approximately $600 in taxes and fees. That’s an incredible value of more than 4 cents per point in this scenario.

If you want to save your points, the same principle works for economy tickets, too. At the time of writing, you could book a one-way flight from the East Coast to London on Virgin Atlantic starting at 10,000 Flying Club points and just over $150 in taxes and fees. And, Virgin Atlantic is also part of the SkyTeam alliance, so you can leverage this partnership to book domestic flights on Delta Air Lines, starting at just 7,500 points and $5.60 in taxes and fees one-way.

Finally, Choice Privileges is an underrated hotel loyalty program that deserves a closer look. With a favorable 1:1.5 transfer ratio, this means that 1 Citi ThankYou point converts into 1.5 Choice Privileges points — and things are even better for Citi Strata Premier cardholders, who enjoy a 1:2 transfer ratio, receiving 2 Choice Privileges points for every Citi ThankYou point transferred.

With more than 7,100 hotels worldwide, you can lock in award nights with this hotel chain from just 6,000 to 35,000 points per night (but know that most stays will require 8,000 or more points, and some international locations can require up to 75,000 points).

Citi ThankYou transfer partners

Citi offers a diverse range of airline and hotel transfer partners. You can transfer your points at a 1:1 ratio to most of the partner loyalty programs, with the exception of ALL – Accor Live Limitless (2:1) and Leaders Club (5:1), as well as Choice Privileges, JetBlue TrueBlue and Wyndham Rewards, which offer varying transfer ratios depending on the Citi card or cards you have.

Frequently asked questions (FAQs)

The value of Citi ThankYou points can vary depending on how you redeem them (and even on what Citi card you have). For example, you’ll only achieve 0.8 cents in value when redeeming your points for Amazon purchases, or you can redeem your points for cash back at up to 1 cent each. For potentially higher-value options, you’ll want to transfer your points to Citi’s travel transfer partners, where you can often get outsized value.

You can redeem your Citi ThankYou points for all or part of your Amazon purchases at a rate of 0.8 cents apiece. You’ll want to enroll your Citi card here so you can choose the points option under “Payment Method” at checkout. But be aware that using your points to shop at Amazon will net you a subpar value compared with some of the other available redemption options.

Citi ThankYou points don’t expire as long as you keep your credit card open.

Yes. One of the ways you can redeem your Citi ThankYou points is for cash back as a statement credit, direct deposit or paper check.

*The information for the AT&T Points Plus® Card from Citi, Citi Custom Cash® Card, Citi Double Cash® Card, Citi Rewards+® Card and Citi Strata Premier℠ Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer.

Blueprint is an independent publisher and comparison service, not an investment advisor. The information provided is for educational purposes only and we encourage you to seek personalized advice from qualified professionals regarding specific financial decisions. Past performance is not indicative of future results.

Blueprint has an advertiser disclosure policy . The opinions, analyses, reviews or recommendations expressed in this article are those of the Blueprint editorial staff alone. Blueprint adheres to strict editorial integrity standards. The information is accurate as of the publish date, but always check the provider’s website for the most current information.

Stella Shon

Stella Shon is a freelance writer that connects the dots between personal finance and travel. Her work has appeared in The Points Guy, ValuePenguin and MoneyUnder30, and she's been interviewed by The New York Times, CNBC and more.

Robin Saks Frankel is a credit cards lead editor at USA TODAY Blueprint. Previously, she was a credit cards and personal finance deputy editor for Forbes Advisor. She has also covered credit cards and related content for other national web publications including NerdWallet, Bankrate and HerMoney. She's been featured as a personal finance expert in outlets including CNBC, Business Insider, CBS Marketplace, NASDAQ's Trade Talks and has appeared on or contributed to The New York Times, Fox News, CBS Radio, ABC Radio, NPR, International Business Times and NBC, ABC and CBS TV affiliates nationwide. She holds an M.S. in Business and Economics Journalism from Boston University. Follow her on Twitter at @robinsaks.

Glen Luke Flanagan is a deputy editor on the USA TODAY Blueprint credit cards team. Prior to joining Blueprint, he served as a deputy editor on the credit cards team at Forbes Advisor, and covered credit cards, credit scoring and related topics as a senior writer at LendingTree. He’s passionate about helping people understand personal finance so they can make the best decisions possible for their wallet. Glen holds a master's degree in technical and professional communication from East Carolina University and a bachelor's degree in journalism from Radford University.

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IMAGES

  1. A Complete Guide to the Citi ThankYou Travel Portal [2023]

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  2. A Complete Guide to the Citi ThankYou Travel Portal [2023]

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  3. A Complete Guide to the Citi ThankYou Travel Portal [2023]

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  4. Citi Travel Portal: What to Know

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  5. A Complete Guide to the Citi ThankYou Travel Portal [2023]

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  6. A Complete Guide to the Citi ThankYou Travel Portal [2023]

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VIDEO

  1. AMEX

  2. How to combine your Citi Thank You points? #creditdebitwithabhi #citi #creditcards #thankyou

  3. Citi Travel: Way To Go

COMMENTS

  1. citi-travel-login - Citibank

    Earn ThankYou ® Points when you pay for part, or all, of your trip with your eligible Citi Card through the Citi Travel portal. Plus, you can redeem your points towards even more adventures through the Citi Travel portal.

  2. Citi Travel Portal: How to Book Flights, Hotels, and More

    If you're looking for the easiest way to cash in Citi points for travel, the Citi ThankYou Travel Portal is a better choice for most people.

  3. Citi travel portal: Everything you need to know - The Points Guy

    Citi's revamped travel portal allows you to search and make travel reservations for flights, hotels, rental cars, and even tours and attractions. You can book travel up to a year in advance and pay using your Citi ThankYou points or any travel credit card.

  4. Citi Travel Portal: What to Know - NerdWallet

    The Citi ThankYou travel portal now has millions of hotels, flights, rental cars and activities that you can book with Citi ThankYou points. Here are some tips.

  5. A Complete Guide to the Citi Travel with Booking.com Portal

    Here's how to redeem your Citi ThankYou Points for flights, hotels, cars, theme parks, and more via the Citi Travel with Booking.com portal.

  6. Guide to Citi ThankYou travel portal - USA TODAY

    The Citi ThankYou travel portal offers flights, hotels, rental cars and activities. Eligible cardholders can earn elevated rewards on bookings through Citi travel.

  7. Citi ThankYou Rewards: The ultimate guide - The Points Guy

    All of the Citi ThankYou Rewards cards let you redeem ThankYou points for statement credits, cash rewards, third-party gift cards, travel booked through the Citi travel portal (now powered by Rocket Travel) and more at a flat rate of one cent per point.

  8. Guide to Citi ThankYou Points - USA TODAY

    Citi ThankYou Points® are a valuable credit card rewards currency, with redemption options including cash back, travel bookings through Citi’s portal and transfers to popular airline...

  9. Citi ThankYou points: Your guide for the travel rewards ... - CNN

    Citi ThankYou points are worth 1 cent each when you use them to book travel through the Citi ThankYou portal. That’s significantly less than the value you’ll get from transfer partner...

  10. ThankYou

    Redeem your Citi ThankYou® Points for a Sephora gift card to purchase skincare, makeup, hair, and fragrance products.