best australian travel insurance 2022

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The Best Travel Insurance for Australia in 2024

Travelex Insurance Services »

Allianz Travel Insurance »

Generali Global Assistance »

World Nomads Travel Insurance »

GeoBlue »

Why Trust Us

U.S. News evaluates ratings, data and scores of more than 50 travel insurance companies from comparison websites like TravelInsurance.com, Squaremouth and InsureMyTrip, plus renowned credit rating agency AM Best, in addition to reviews and recommendations from top travel industry sources and consumers to determine the Best Travel Insurance for Australia.

Table of Contents

• Travelex Insurance Services
• Allianz Travel Insurance

Most travelers heading "Down Under" need to make quite the trek, and that's especially true for those planning a trip to Australia from the United States. Flying from Los Angeles to Sydney takes around 15 hours, and even more travel time is required to get to Melbourne and other destinations that require a layover on the way.

Plenty can go wrong en route to Australia as well as once you get there, and the potential for financial losses can be great if you're not careful. Not only can traveling long distances increase the risk of travel delays, but you also face the risk of flight cancellations, baggage delays, lost baggage and missed connections.

These are just some of the reasons why it makes sense to have a robust travel insurance plan in place before you fly overseas for a vacation in Australia. While any reputable travel insurance provider can provide you with protection for emergency medical expenses, your bags, travel delays and other various travel mishaps, we curated this list of top travel insurance plans for a trip to Australia specifically.

Frequently Asked Questions

Travel to Australia requires a huge commitment in terms of travel time and cost, which is why you'll want to make sure you have coverage that can reimburse you if something goes wrong. If your flight is delayed or canceled , your bags are lost in transit, or a missed connection leaves you stuck in another country for several days, having travel insurance means you can get reimbursement for unexpected hotel stays, meals you have to pay for and various incidental expenses.

Having travel insurance for Australia that includes medical coverage is also crucial since coverage provided in U.S. health plans will not apply.

Some travel credit cards offer coverage for trip cancellations or interruptions, travel delays, and lost or delayed baggage. However, credit cards are a poor source for coverage that protects against emergency medical expenses. Most credit cards do not offer coverage for emergency medical expenses or emergency medical evacuation at all, and those that do (such as the Chase Sapphire Reserve ) have insufficient coverage limits.

• Travelex Insurance Services: Best for Families
• Allianz Travel Insurance: Best for Flexible Cancellations
• Generali Global Assistance: Best for Medical Emergencies
• World Nomads Travel Insurance: Best for Adventure Travel
• GeoBlue: Best for Travel Health Insurance

Kids ages 17 and younger are covered automatically with Travel Select plan

Primary coverage with no deductibles

Lower limits for medical expenses than some providers

• 100% trip cancellation coverage worth up to $50,000
• 150% trip interruption coverage worth up to $75,000
• Trip delay coverage worth up to $2,000 for delays of five hours or longer ($200 daily limit applies)
• Missed connection coverage worth up to $750 for delays of three hours or longer
• Up to $50,000 in protection for emergency medical expenses (dental sublimit of $500)
• Up to $500,000 in coverage for emergency medical evacuation and repatriation of remains
• Up to $1,000 in coverage for baggage and personal effects
• Up to $200 in coverage for baggage delays of 12 hours or longer
• Up to $200 in coverage for sporting equipment delays of 24 hours or longer
• $25,000 in coverage for accidental death and dismemberment (AD&D)

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Optional CFAR coverage reimburses at 80%

Numerous plans to choose from

Lower coverage limits for medical expenses than some providers

• Up to $100,000 per traveler in coverage for trip cancellations
• Up to $150,000 per traveler in coverage for trip interruptions
• Up to $500 per traveler in Trip Change Protector coverage
• Up to $50,000 in emergency medical coverage per traveler
• Up to $500,000 for emergency medical transportation per traveler
• Up to $1,000 toward baggage loss or damage per traveler
• Up to $300 per traveler in coverage for baggage delays of 12 hours or more
• Up to $800 in protection for travel delays per traveler (daily limit of $200 applies)
• $100 per insured person per day in SmartBenefits coverage for eligible delays
• 24-hour hotline assistance
• Concierge services

Tailor medical coverage to your needs

Generous limits for emergency medical and medical evacuation coverage

Coverage for preexisting conditions only available with Premium plan

Optional CFAR coverage with Premium plan only reimburses at 60%

• Trip cancellation coverage up to 100% of the trip cost
• Trip interruption coverage up to 175% of the trip cost
• Travel delay coverage up to $1,000 per traveler ($300 daily limit)
• Up to $2,000 per person in baggage protection; $500 for delays
• Up to $2,000 per person in coverage for sporting equipment; $500 for delays
• Up to $1,000 per person in missed connection coverage
• Up to $250,000 per person in coverage for emergency medical and dental procedures
• Up to $1 million in coverage for emergency assistance and transportation ($10,000 limit for companion hospitality expenses)
• Up to $25,000 per person in rental car coverage
• Accidental death and dismemberment coverage

Coverage for more than 200 sports and activities

24-hour travel assistance services included

Low coverage limits within standard plans

No coverage for most preexisting conditions

• Up to $10,000 in coverage for trip cancellations
• Up to $100,000 in coverage for emergency medical expenses
• Up to $500,000 in protection for emergency medical evacuation
• Up to $3,000 in protection for damage or theft to your bags or gear

Offers travel health insurance for lengthy trips abroad

Deductibles can apply

Some plans require a primary U.S. health insurance plan

• Up to $1,000,000 medical maximum per insured person
• Up to $500,000 in coverage for emergency medical evacuation per trip
• Up to $50,000 in coverage for accidental death and dismemberment
• Up to $2,500 in coverage for emergency family travel arrangements
• Up to $25,000 in medical coverage for hazardous activities like skiing and diving
• Up to $500 per trip in lost baggage and personal effects coverage ($100 limit per bag)
• Up to $1,000 per trip period in post-departure trip interruption transportation
• Up to $50 per day in post-departure trip interruption quarantine coverage (in the case of COVID-19)
• Up to $25,000 in protection for repatriation of remains

Why Trust U.S. News Travel

Holly Johnson is an award-winning writer who has been covering topics like family travel, cruises, all-inclusive resorts and travel insurance for well over a decade. Johnson has researched and purchased travel insurance plans for her own trips, and she has successfully filed claims and received reimbursement more than once over the years. Currently, Johnson uses an annual travel insurance policy from Allianz to cover her family's many trips overseas each year. Johnson also works alongside her husband, Greg – who sells travel insurance for trips all over the world – in their family media business. Johnson also co-owns the travel agency Travel Blue Book .

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Best Australian Travel Insurance Providers

In today's dynamic world of travel, securing the right travel insurance is more than just a precaution; it's a necessity. This comprehensive guide delves into the intricate world of travel insurance, spotlighting key players in the Australian market and their unique offerings. From Fast Cover's tailored policies for Australian residents to Cover-More's extensive experience and diverse plan options, we explore what sets each provider apart. We also examine 1Cover's focus on comprehensive coverage and emergency assistance, and Southern Cross Travel Insurance's commitment to customer satisfaction and policy transparency. Additionally, we look at Freely's global approach and the mixed customer feedback it receives. This guide is designed to navigate you through the nuances of policy selection, customer experiences, and the comparative advantages of these top Australian travel insurance providers, ensuring you make an informed decision for your next journey.

Table of Contents

Fast cover website overview, customer reviews from productreview.com.au, insights and considerations, cover-more website overview, 1cover website overview, southern cross travel insurance website overview, freely.me website overview, customer reviews from trustpilot, finding the ideal travel insurance: a guide, understanding travel insurance, coverage offered by travel insurance, factors influencing travel insurance costs, types of travel insurance, single vs. long-term policies, acquiring travel insurance, making the right choice, faqs on best australian travel insurance providers.

Fast Cover specializes in travel insurance, offering policies for both domestic and international trips. Their services are tailored to Australian residents, including Australian citizens and permanent residents, with a requirement for a valid Australian Medicare Card. They provide a range of travel insurance options, including single trip and frequent traveler policies, and cover various types of vacations like road trips, cruises, skiing, and family holidays.

Key Features:

• COVID-19 Coverage : Fast Cover includes specific provisions for COVID-19 related claims, with a 72-hour no cover period for COVID-19 related claims and a 48-hour period for non-COVID-19 claims.
• Awards and Recognition : The company has received multiple awards for their travel insurance services, including the Travel Insurance Award 2022 & 2023 and the Winner Travel Insurance of the Year 2022 & 2023.
• Australian Based : The company is Australian-owned and operated, with all their specialist sales and claims teams based in Australia.
• Variety of Policies : They offer insurance for different types of trips and travelers, including seniors up to 89 years of age, and provide unlimited medical assistance and cover.

Fast Cover Travel Insurance has a high rating of 4.6 out of 5 stars from 2,092 reviews on Australia's largest opinion site, ProductReview.com.au. The reviews highlight several positive aspects:

• High Satisfaction : 94% of the reviews are positive, indicating a high level of customer satisfaction.
• Value for Money : Customers rate the value for money at 4.5, suggesting that the premiums are competitive and reasonable.
• Customer Service : The customer service is highly rated at 4.6, with many customers appreciating the friendly and helpful staff.
• Claim Resolution Time : The time taken to resolve claims varies, with some resolved in less than a week, while others take longer.
• Ease of Use : The website and application process are user-friendly, making it easy for customers to purchase and manage their policies.
• Customization and Flexibility : How does Fast Cover tailor its policies to meet the diverse needs of different travelers, especially in the context of varying travel destinations and activities?
• Claims Process : What are the experiences of customers who have had to make claims, especially in emergency situations or for complex issues?
• Competitive Edge : How does Fast Cover's offerings compare with other travel insurance providers in terms of coverage options, pricing, and customer service?

Cover-More offers a range of travel insurance policies for Australian residents, including international and domestic travel, single trips, and annual multi-trips. They provide coverage for COVID-19-related medical costs, amendment, and cancellation costs, among other benefits.

• COVID-19 Coverage : Cover-More includes cover for COVID-19-related overseas medical costs, amendment, and cancellation costs, with specific conditions and exclusions.
• Variety of Plans : They offer different levels of coverage, including Comprehensive+, Basic, and Comprehensive plans, each with varying benefits and limits.
• Additional Coverage Options : The policies cover a range of scenarios, including adventure activities, cruises, snow sports, and motorcycle/moped riding.
• Customer Support : Cover-More emphasizes their 35+ years of experience and offers 24/7 emergency assistance.

Cover-More Travel Insurance has an average rating of 3.3 out of 5 stars from 2,880 reviews on ProductReview.com.au. The reviews present a mixed picture:

• Customer Satisfaction : 57% of the reviews are positive, but there is a significant 41% of negative reviews.
• Value for Money : The value for money is rated at 2.2, indicating some concerns about the cost-effectiveness of their policies.
• Customer Service : Customer service is rated at 2.1, with mixed feedback regarding the helpfulness and efficiency of the support team.
• Claim Resolution Time : There are varied experiences with claim resolution times, with some claims taking longer than expected.
• Ease of Application : The process of applying for a policy is generally found to be easy by customers.
• Policy Clarity and Transparency : How clear and understandable are Cover-More's policy documents and terms, especially in relation to COVID-19 coverage and exclusions?
• Claims Processing Experience : What are the common challenges faced by customers during the claim process, and how effectively does Cover-More address these issues?
• Comparative Analysis : How does Cover-More's offerings, customer service, and claim handling compare with other travel insurance providers in the market?

1Cover Travel Insurance offers comprehensive travel insurance with a focus on providing 24/7 emergency assistance services. Their policies cover overseas medical and hospital expenses, luggage, cancellation benefits, and more. They also include medical cover for COVID-19.

• COVID-19 Coverage : 1Cover includes overseas medical cover for COVID-19 but not for trip cancellation due to COVID-19.
• Range of Policies : They offer annual multi-trip policies, ski cover, domestic cover, cruise insurance, and cover for those already overseas.
• Additional Benefits : Their policies provide unlimited overseas medical assistance, cancellation cover, luggage and personal effects cover, car rental excess, additional expenses, and credit card fraud cover.
• Customer Feedback : 1Cover is rated 4.2 out of 5 based on over 1639 reviews, indicating a positive customer response.

1Cover Travel Insurance has a high rating of 4.3 out of 5 stars from 4,750 reviews on ProductReview.com.au. The reviews highlight several aspects:

• High Satisfaction : 84% of the reviews are positive, suggesting a strong level of customer satisfaction.
• Value for Money : The value for money is rated at 3.7, indicating that most customers find their policies to be cost-effective.
• Customer Service : Customer service is rated at 3.6, with many customers appreciating the support provided, especially in emergency situations.
• Ease of Use : The process of applying for a policy and making claims is generally found to be user-friendly by customers.
• Policy Clarity and Coverage : How well does 1Cover communicate the details of their coverage, especially regarding COVID-19 related policies and exclusions?
• Claims Processing Experience : What are the experiences of customers who have had to make claims, particularly in terms of efficiency and support provided?
• Competitive Edge : How does 1Cover's offerings, customer service, and claim handling compare with other travel insurance providers in terms of value for money and customer satisfaction?

1Cover Travel Insurance appears to be well-received by customers, with high ratings for customer service and value for money. Their comprehensive coverage, including for COVID-19 medical expenses, and a variety of policy options cater to a broad range of travel insurance needs. Enhancing clarity around policy details, especially for COVID-19 related cancellations, could further improve customer satisfaction and trust.

Southern Cross Travel Insurance offers a range of travel insurance policies designed to cater to various travel needs. They emphasize their commitment to providing 24/7 emergency assistance and a high rate of claim approvals.

• COVID-19 Coverage : SCTI provides information about their cover for COVID-19, which is a crucial aspect for travelers in the current climate.
• Variety of Policies : They offer International Comprehensive, Annual Multi-trip, International Medical Only, Domestic, and Working Overseas insurance policies.
• Claims Approval Rate : They highlight a 96% claim approval rate, indicating a high level of customer satisfaction in this area.
• Emergency Assistance : 24/7 emergency assistance is a key feature, providing travelers with support whenever and wherever needed.
• Self-Underwritten Policies : Unlike many insurers, SCTI underwrites their own policies, offering an end-to-end service.

Southern Cross Travel Insurance has an excellent rating of 4.7 out of 5 stars from 3,010 reviews on ProductReview.com.au. The reviews highlight several positive aspects:

• High Satisfaction : 93% of the reviews are positive, indicating a very high level of customer satisfaction.
• Value for Money : The value for money is rated at 4.4, suggesting that customers find their policies to be cost-effective.
• Customer Service : Customer service is highly rated at 4.4, with many customers appreciating the friendly and efficient support.
• Policy Transparency : Customers appreciate the transparency of SCTI's policies, which are easy to understand.
• Policy Clarity and Coverage : How effectively does SCTI communicate the details of their coverage, especially regarding COVID-19 related policies and exclusions?
• Customer Support and Claims Processing : What are the experiences of customers in terms of support provided during emergencies and efficiency in claims processing?
• Market Positioning : How does SCTI's offerings, customer service, and claim handling compare with other travel insurance providers in terms of overall customer experience and satisfaction?

Southern Cross Travel Insurance appears to be highly regarded by customers, with excellent ratings for customer service, value for money, and policy transparency. Their comprehensive coverage, including for COVID-19, and a variety of policy options cater to a wide range of travel insurance needs. Continuously maintaining high standards in customer support and claims processing will be key to sustaining their positive reputation in the travel insurance market.

Freely presents itself as a travel insurance provider for the modern traveler. The website is a global homepage allowing users to choose their country of residence, indicating that Freely offers its services in multiple regions.

• Global Reach : Freely provides services in various countries, including the US and Australia.
• Association with Cover-More and Zurich : The website mentions that Freely is provided by Cover-More Inc., a company of Zurich, suggesting a strong backing and reliability.
• User Ratings : The site displays a high user rating of 4.8 based on 1,125 reviews, indicating positive customer feedback.

Freely has an average rating of 3.4 out of 5 stars on Trustpilot, based on 28 reviews. The reviews present a mixed picture:

• Positive Reviews : 54% of the reviews are 5-star, indicating a significant portion of satisfied customers.
• Negative Reviews : 21% of the reviews are 1-star, highlighting some dissatisfaction among customers.
• Mixed Feedback : Customers have expressed both positive and negative experiences, with some praising the service and others criticizing it for various reasons, including claims handling and customer service.
• Customer Service and Claims Handling : What are the specific issues faced by customers who have had negative experiences, especially regarding claims processing and customer support?
• Policy Transparency and Coverage : How clear and comprehensive are Freely's policy details, especially in terms of coverage limits and exclusions?
• Reputation and Trust : Considering the mixed reviews, how does Freely's reputation compare with other travel insurance providers, and what steps could they take to improve customer trust and satisfaction?

Freely, backed by Cover-More and Zurich, appears to have a global presence in the travel insurance market. While there are positive customer experiences reflected in their high rating on their website, the mixed reviews on Trustpilot suggest areas for improvement, particularly in customer service and claims processing. Understanding and addressing these customer concerns could be key to enhancing their overall service quality and reputation.

Embarking on a journey often involves uncertainty, and travel insurance acts as a crucial safety net. This guide will help you navigate the process of finding the best travel insurance to suit your needs.

Travel insurance is designed to mitigate significant financial risks during your travels. While it might not be necessary for less expensive trips, it's a valuable asset for costly, international, or unpredictable journeys, especially in the COVID-era.

In the year ending April 2021, travelers spent an average of $234 on travel insurance for trips lasting two to three weeks, as reported by Squaremouth. This cost represents just over 6% of the average trip cost.

Selecting the right insurance plan depends on various factors. Let's explore the common travel insurance needs, factors affecting costs, different insurance products, and how to get covered.

The coverage you need will dictate the type of policy you should choose. Here’s a breakdown:

• Travel Medical Plan : Covers medical expenses not included in your regular health insurance.
• Emergency Evacuation and Repatriation : Assistance if you need to be transported to a hospital or back home due to illness or injury.
• Trip Cancellation, Interruption, and Delay : Reimbursement for nonrefundable reservations if you need to cancel or cut your trip short, or face delays.
• Cancel for Any Reason Coverage : Refunds nonrefundable reservations for any cancellation reason.
• Baggage and Personal Belongings : Covers lost, stolen, or damaged luggage.
• 24-Hour Assistance Services : Help with finding legal assistance abroad.
• Car Rental Collision Insurance : Covers rental car damages.

The cost of travel insurance varies based on:

• Trip Length and Cost : Longer and more expensive trips typically have higher insurance costs.
• Local Healthcare Costs : High healthcare costs at your destination can increase insurance prices.
• Pre-existing Medical Conditions : Existing health issues can raise the cost.
• Coverage Scope : More comprehensive policies are pricier.
• Age : Older travelers often face higher rates.
• Optional Supplements : Add-ons like "Cancel For Any Reason" can increase costs.

Travel insurance is usually sold as a comprehensive package, but some providers offer customizable policies. The most common types include:

• Travel Medical Insurance : Provides health coverage while traveling, excluding routine medical events and often certain adventure sports.
• Trip Cancellation, Interruption, and Delay : Covers nonrefundable costs due to cancellation or delays for specific reasons.
• Baggage and Personal Belongings : Reimburses for lost or damaged luggage and belongings.
• Emergency Medical Assistance, Evacuation, and Repatriation : Covers medical expenses and transportation in emergencies.
• 24-Hour Assistance : Offers around-the-clock help for various travel-related issues.
• Accidental Death and Dismemberment Insurance : Pays a lump sum for accidental death or loss of limb, sight, speech, or hearing.
• Rental Car Coverage : Covers damages to rental cars.
• Single Trip Insurance : Ideal for one-off trips, priced based on the trip cost.
• Long-Term Travel Insurance : Covers multiple trips, suitable for frequent travelers, with some limitations on trip length and coverage scope.

When considering travel insurance, assess what coverage you already have, such as through credit cards. Then, decide on additional coverage needed. Common methods to obtain travel insurance include:

• Credit Cards : Some offer free travel insurance benefits when used for booking.
• Travel Agents and Reservation Sites : Offer easy-to-purchase insurance during booking.
• Insurance Companies : Direct purchase allows for customized policies.
• Comparison Sites : Compare different policies and quotes in one place.

To find a policy that meets your specific needs and budget, compare offerings from various providers. Consider using comparison sites that feature a range of plans and customer reviews.

Selecting the right travel insurance involves understanding your coverage needs, comparing costs, and considering various policy types. Whether you opt for a single trip or long-term policy, ensure it aligns with your travel plans and offers the necessary protection.

1. Which insurance is best for visitors to Australia?

The best insurance for visitors to Australia depends on individual needs, including the duration of stay, types of activities planned, and personal health considerations. Companies like Cover-More, 1Cover, and Southern Cross Travel Insurance are notable options, each offering various plans that cater to different requirements. It's important to look for policies that cover medical expenses, trip cancellations, and any specific activities you plan to engage in while in Australia.

2. What is the most reliable insurance company in Australia?

The reliability of an insurance company can be gauged by its customer service reputation, claim approval rate, and policy transparency. Southern Cross Travel Insurance is highly regarded in these aspects, as indicated by their high customer satisfaction ratings and a 96% claim approval rate. However, reliability can also be subjective based on individual experiences, so it's advisable to read customer reviews and compare different providers.

3. Who is best for travel insurance?

The best provider for travel insurance can vary based on individual travel needs and preferences. For Australian residents, Fast Cover, Cover-More, and 1Cover are among the top choices, each offering unique features and coverage options. Fast Cover is noted for its tailored policies and high customer satisfaction, while 1Cover is known for its comprehensive coverage and emergency assistance. It's essential to compare policies and consider factors like coverage extent, customer service, and ease of claim processing.

4. Is travel insurance worth it for Australia?

Yes, travel insurance is generally worth it for Australia, especially considering the unpredictable nature of travel and the potential high costs of medical care for non-residents. Insurance can cover unforeseen medical expenses, trip cancellations, lost luggage, and other emergencies. For international travelers, it's particularly important as they may not be covered by Australia's healthcare system. The peace of mind and financial protection it offers often outweigh the cost of the premium.

5. How much is travel insurance in Australia?

The cost of travel insurance in Australia varies based on several factors, including the length of the trip, the age of the traveler, the level of coverage desired, and any additional riders or coverage for specific activities. On average, travelers spent about $234 on travel insurance for trips lasting two to three weeks, as reported by Squaremouth. This cost represents approximately 6% of the average trip cost. However, prices can vary widely, so it's advisable to get quotes from multiple providers to find the best rate for your specific needs.

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Choice travel insurance buying guide.

Do you need travel insurance? How do you choose the right cover? What are you covered for?

CHOICE answers all the questions you need to know before leaving the country.

Download the CHOICE travel insurance buying guide [PDF 3.52MB] Download the CHOICE travel insurance cheat sheet [PDF 587KB] Who is CHOICE? Set up by consumers for consumers, CHOICE is the independent consumer advocate that provides Australians with information and advice, free from commercial bias. Visit choice.com.au .

Why travel insurance?

• Does travel insurance cover COVID-19?

How to get travel insurance

Before you buy, how to save money on travel insurance.

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If you’re leaving Australia, travel insurance is just as essential as a passport.

Holidays don’t always go as planned.

If you’re leaving Australia, travel insurance is just as essential as a passport. Medical expenses are the number one reason to get insurance, but sometimes other things can go wrong, such as trip cancellations, delays, lost luggage or even the big stuff like natural disasters and pandemics. If you end up out of pocket because of these things, insurance can make up for that.

The Australian Government won’t pay your medical bills.

In an emergency, the Australian Government can only help so much. The Consular Services Charter describes what the government can and can’t do to help Australians overseas.

If you end up injured or sick while overseas, you’ll be footing the hospital bill and the cost of flying home. If you’re really unlucky, that could cost you or your family hundreds of thousands of dollars.

68% of travellers mistakenly believe the Australian Government would ensure they get medical treatment if they need it overseas, and 43% believe the government would pay their medical bills.

Some countries won’t let you in if you don’t have insurance. 

Singapore and the UAE require you to have travel insurance. Not to mention all 26 European countries in the Schengen Area if you’re applying for a visa to visit. Read the Smartraveller travel advice for information about your destination.

Reciprocal healthcare Australia has reciprocal healthcare agreements with several countries: Belgium, Finland, Italy, Malta, the Netherlands, New Zealand, Norway, the Republic of Ireland, Slovenia, Sweden and the United Kingdom. If you have Medicare, you can get subsidised treatment for essential services only in these countries, which often leads people to ask whether they still need travel insurance. The answer is yes, for the following reasons. You’re usually only covered for urgent care that can’t wait until you get home. If you’re very ill, travel insurance can pay for a medical escort to bring you home to Australia. You still may have to pay fees for treatment and medication. For example, in New Zealand reciprocal health care doesn’t cover you for free or subsidised care by a general practitioner or ambulance. Travel insurance can cover you for cancellations, delays, stolen items and more.

Remember to take your Medicare card with you. You’ll need it, along with your passport, to prove you’re eligible for reciprocal health care. For more information, visit servicesaustralia.gov.au .

Marco* had breathing difficulties on his way home from Europe, causing his flight to be diverted to the UAE. Hospitals in the UAE won’t admit you unless you have insurance or can pay an upfront fee. Marco’s family had to pay thousands of dollars for his treatment. *To protect privacy we have changed names and some details

Do you need domestic travel insurance?

Most of us already have medical cover at home, be it Medicare or private health insurance or both. But there are still a few key reasons to consider domestic travel insurance.

• Cancellation: If you’ve spent a lot on your holiday, then it’s not too much extra to buy travel insurance in case of the unforeseen.
• Baggage cover: If you’re travelling with valuables, think about whether you want them covered for theft, loss or damage.
• Car hire excess: You can save money using travel insurance to cover your collision damage excess, rather than paying the car hire company’s extra charge.

Does international travel insurance cover COVID-19?

Many travel insurers now offer limited cover for COVID-19, but the available cover varies quite a lot.  Some policies only cover medical and repatriation costs if you get COVID-19 overseas, while other policies provide limited cover for cancellation costs in addition to medical and repatriation costs.

You should always check the details of your insurance coverage, particularly how it applies to COVID-19 and travel disruptions.

Over 90% of travellers will look for insurance that covers them for cancellation and medical expenses caused by COVID-19.

If you’re planning to go on a cruise, be extra careful. Some travel insurers may not offer COVID-19 cover for multi-night cruises or they may restrict the cover provided on cruises.

Also, don’t rely on the travel insurance on your credit card unless you check it closely – it may not cover claims related to COVID-19.

There are cooling-off periods for COVID-19 cancellation cover, so it’s best to buy your travel insurance at the same time as you book your trip. Some insurers may only cover cancellation if you test positive to COVID-19 and the policy was purchased more than 21 days before your scheduled departure date.

Make your travel plans COVID-safe

You need to be prepared for your travel plans to be interrupted at short notice. As travel insurance may not protect you from government border closures, general lockdowns or quarantine requirements in your destination country, the key is to book only with providers that allow you flexibility should things change.

• Check the rules for travelling to your destination. For example, are there any entry requirements? What are the vaccination requirements? And what type of travel insurance do you need?
• Read the terms and conditions of your airline, accommodation and travel tours before you book. Will they refund you if you can’t travel due to COVID-19? If they only offer a reschedule or a credit, will you be in a position to redeem the credit in future?
• You can book flexible tickets for flights but be aware you usually have to pay the difference between the prices for the tickets you bought and the new tickets. So changing your flight dates at short notice can be very expensive.
• If you book through a travel agent or booking site, what are their terms and conditions? Will they refund you or provide a credit? Are there cancellation fees?
• If you pay by credit or debit card (and you selected ‘credit’ when you paid), you may have access to credit card chargebacks if something goes wrong.
• Keep on top of the latest travel advice and requirements at smartraveller.gov.au . Travel restrictions can change at short notice.
• If you do have to cancel, your travel insurer will ask you to claim what you can back from travel providers first. Read the CHOICE advice on how to get your money back on travel cancellations and ask your travel insurer if you can get a refund or partial refund of your travel insurance premium.

You can buy travel insurance from a travel insurer, travel agent, insurance broker, credit card provider, or even from your health, home or car insurer.

You can buy travel insurance online (direct from the insurer’s website, from a comparison site or through an airline booking site), over the counter or over the phone.

Buy travel insurance as soon as you know your travel dates. That way you’re covered if your trip is cancelled before you even leave or if you’re unable to travel at all.

You can certainly buy travel insurance quicker than it will take you to read this guide, but do you know what you’ll be covered for? Will you be covered if you trip over after having a drink? If you crash your scooter in Thailand? If you lose your wallet during a stopover? If you need to isolate because you contract COVID-19?

There are a lot of ‘what ifs’ to consider, depending on where you’re going and what you’ll be doing, so it’s worth reading the product disclosure statement (PDS) first to make sure you’ll be covered.

Will you use it? Hopefully not, but research by Smartraveller found that one in 4 Australian travellers experienced an insurable event on their last overseas trip. Most common insurable events Flight or tour cancelled Flight delayed more than 12 hours Received medical treatment Lost, damaged or stolen luggage Missed a connecting flight Lost, damaged or stolen cash or personal items Forced to cancel trip before departure What if the insurers don’t pay out? Australian travellers lodged almost 300,000 insurance claims in 2018–19, the last financial year before COVID-19 travel bans. Almost 90% of those were paid out. Top four reasons for declined claims Due to policy exclusions, or not included in the policy conditions Claim amount was below the excess Claim was due to a pre-existing medical condition Claim was for an item that was stolen while it was unattended

1. Where are you going?

The level of cover and the cost of travel insurance can vary depending on the region you’re travelling to, and some risks may be of greater concern than others. Not all travel insurance policies cover COVID-19 and other pandemics or epidemics such as SARS. And not all policies cover you for changing your plans due to a riot or civil commotion, for example. Travel insurance also may not be available for countries with travel alerts.

• Look up your destination on smartraveller.gov.au and make sure you’re aware of any risks or safety advice.
• Buy a policy that covers you for every country you’re travelling to or transiting through. If you’re going to Europe via a one-night stopover in the US, then get cover for the US and Europe. Usually a worldwide policy will cover this.

86% of travellers say they’re more cautious after the COVID-19 pandemic about travelling to places where it could prove harder to return home in a crisis.

You need different cover for different regions

Insurers sometimes apply policies to regions rather than having a policy for each destination.

Asia Pacific: Destinations such as New Zealand, Bali, Fiji and Papua New Guinea.

Asia: Destinations such as India, Indonesia, Thailand, Singapore and Malaysia.

Europe: Destinations such as the United Kingdom, Ireland and Western Europe.

Worldwide: All of the above as well as regions such as North America, South America, Japan and Africa.

These definitions differ for each insurer. For example, several insurers cover travel to Bali under their Pacific policy, while some will only cover travel to Bali under their Asian region policy.

2. How long are you going for?

Just a quick trip? Simply buy a standalone travel insurance policy for a set number of days.

Travel often? Consider an annual multi-trip policy or a credit card with complimentary travel insurance, but make sure it gives you the cover you need.

Tip: Annual multi-trip policies and credit card policies can restrict the length of each trip you take – anywhere from 15 to 365 days depending on your policy. Some allow you to pay for extra days.

3. What are you going to do there?

Cruising the open road on a moped? Carving up the ski slopes? Partying at a wedding? These things aren’t necessarily included in a travel insurance policy.

Scan the insurer’s list of included activities and those that you’ll have to pay extra for. And take it easy on the grog – if your alcohol or drug intake is the cause of an adverse event, it won’t be covered by your policy.

4. Are you taking any valuable items?

Do you need cover for a digital SLR camera or an expensive tablet or laptop? Cover for such valuables can vary from a few hundred dollars to thousands, and higher cover will often mean a higher premium.

Consider adding cover for portable valuables to your home insurance policy instead, but check on the excess and if the policy will cover you worldwide and not just in Australia.

Policies also vary when it comes to how they cover valuable items. Valuables in your check-in luggage often aren’t covered, while cover for baggage stored in your hire car is inconsistent. And baggage left unattended is never covered, which can include a bag that is stolen from the seat beside you in a restaurant while you’re looking the other way.

Make sure you have receipts for your valuables as travel insurance will not pay if you can’t prove you own them.

5.   Do you have any medical conditions?

If you have a medical condition that existed before you bought your policy, it may not be covered. This can range from something as common as allergies or asthma through to diabetes, heart conditions and knee replacements.

If you’re not sure, the best thing to do is contact the insurer to ask whether they’ll cover your condition automatically or whether you need to do an assessment.

The Massoud family* was holidaying in Singapore when 13-year-old Nazreen had a recurrence of severe bronchitis, which had affected her in Australia before their trip. The family’s travel insurer refused to pay any hospital bills as Nazreen’s bronchitis was a pre-existing medical condition. As a result, the Massouds had to ask their friends to transfer the $17,000 they needed to cover Nazreen’s hospital expenses, additional accommodation and the cost of changing flights. *To protect privacy we have changed names and some details

It’s important to compare policies for cost and cover. Some travel insurance premiums increased by as much as 30% between March and June 2022.

Three-quarters (77%) of travellers are willing to pay more for insurance that covers pandemic-related claims.

The further out from your departure date that you buy travel insurance, the more you’re likely to pay for it, but you’ll be covered from the moment you buy your policy. For example, if you buy insurance 2 months before you fly, you effectively have cheap cover for any events that affect your travel plans in those 2 months.

If you pay for your trip in full 6 months in advance, but you only buy an insurance policy 2 weeks before you depart, you may not be covered for any cancellation costs if you contract COVID-19.

Left it until the last minute, or even later? Only a few insurers let you buy insurance once you’re already overseas (look for the ‘Have you already left Australia?’ checkbox when viewing policy options).

While not all policies offer online discounts, plenty do. Make sure you understand the policy and what it covers. Sometimes (but not always) a reduced price may mean reduced cover.

Tip: Check asic.gov.au/afslicensing to find out whether the agent has an Australian financial services (AFS) licence or is an authorised representative of a licence holder. Take the usual precautions when giving your credit card and other details over the internet.

Member discounts

Does your health, car or home insurance provider also sell travel insurance? Some companies give 10–15% discounts to existing members.

Shop around

Trying to negotiate with a website will probably get you nowhere, but if you’re buying over the phone or through a travel agent, give it a go. Travel agents pocket a commission when they sell you insurance, so if you find a better deal elsewhere, ask them if they can beat it.

Almost two-thirds (62%) of overseas travellers who buy insurance do so on or before the day of booking travel.

Use your credit card

Some credit cards come with ‘free’ travel insurance when you use them to buy a ticket, pay for other travel expenses or otherwise activate it (we say ‘free’ because you’ll pay a premium in fees for the card itself).

This type of insurance can sometimes be a money-saver, and the level of cover can be just as good or even better than standard insurance, but make sure it gives you the cover you need.

Compromise on cover

While good medical cover is always essential, you could save money on your premium by choosing a policy with lower or variable cover for cancellation, delays and lost baggage, especially if you aren’t spending big on your holiday or taking expensive items with you.

Have you read the Product Disclosure Statement (PDS)? According to research conducted in 2022, of those who bought travel insurance: 45% have skim-read the PDS 43% have read the PDS in detail 8% have left the PDS to another person on the policy to read 2% have not and will not read the PDS 2% don’t know

About that fine print

You’re about to click ‘buy’, so you may as well just tick this ‘I acknowledge I’ve read the product disclosure statement’ checkbox and bon voyage…

But wait – have you checked the fine print? In the insurance world, that ‘fine print’ is contained in the product disclosure statement, or PDS (that thing you said you’d read).

How to read the PDS

There are hundreds of policies out there and if you tried to read all the paperwork that comes with each policy, you’d have to extend your holiday just to recover.

If you don’t have time to read the whole PDS cover to cover, at least look for the following.

• The table of benefits is an overall summary of your cover.
• The policy cover section is essential reading and is generally split into ‘what we will pay for’ and ‘what we won’t pay for’.
• General exclusions are also essential reading – these are events that aren’t covered by any section of the policy.
• Pre-existing conditions can remind you of forgotten ailments and are essential reading for anyone with any kind of medical condition, no matter how mild.
• The word definition table might contain a few surprises – it’s a good place to check on the definition of a ‘relative’ or a ‘moped’, for example.
• The claims section lists some further pointers to be aware of (e.g. it’s a good idea not to admit fault or liability in the case of an accident) and the paperwork you may need to collect while you’re away if you need to make a claim, such as police reports.
• COVID-19 cover section – many policies have a special section listing medical, cancellation and other cover available for COVID-19.
• The 24-hour emergency assistance contact number (write it down and keep it handy).

The Weaver* family was relieved to have travel insurance when they needed to cancel their holiday. The family wanted to go skiing in New Zealand, but a few days before they were due to depart, 12-year-old Ruby had cold symptoms. A COVID-19 test showed she was positive. Ruby and her whole family had to isolate and their travel insurance paid their cancellation costs. *This is a fictitious but realistic example

The list of travel insurance disputes taken to the Australian Financial Complaints Authority (AFCA) reveals a battlefield of unread or misinterpreted terms and conditions. Between 1 July 2020 and 30 June 2021, AFCA received more than 2,000 travel insurance complaints related to COVID-19.

Not all travel insurance policies are the same, and the wrong policy can be almost as bad as none at all.

Peter* and his business partner had booked a business trip to South Korea and Japan from 21 February 2020 to 2 March 2020. On 20 February, Peter cancelled the trip on advice of his GP who said that due to the uncertainty of the extent of the COVID-19 outbreak, he should postpone the trip until it is safe to travel. Peter’s travel insurer denied his claim, saying the policy does not provide cover for cancellation due to medical advice. Peter made a complaint and AFCA ruled in his favour as COVID-19 had been publicly announced as an epidemic prior to Peter cancelling the trip and the doctor’s advice not to travel was prudent and reasonable. *To protect privacy we have changed names and some details

Checklist – Are you covered for COVID-19? Are your medical costs covered if you contract COVID-19? Are your extra expenses such as accommodation covered if you can’t travel or your stay gets extended because you or your travelling companion tests positive to COVID-19? What happens if you were going to stay with someone but they’ve contracted COVID-19? Or your accommodation or tour company gets closed down because of COVID-19? Are your additional expenses covered? If the Smartraveller alert level is raised to ‘Reconsider your need to travel’ or ‘Do not travel’ due to a COVID-19 outbreak at your destination after you took out travel insurance, are you covered if you cancel your trip? Are your cancellation costs covered if you can’t travel or can’t return on your booked flights because you or your travelling companion contracted COVID-19? Are you covered for cancellation costs if your business partner or a relative back home gets sick with COVID-19 and you need to return earlier than planned? If you’re planning to go on a cruise, be extra careful. Some travel insurers may not offer COVID-19 cover for multi-night cruises. Are you covered for claims caused by government travel bans, border closures, or mandatory quarantine or self-isolation requirements at your destination?

And what are the catches?

Cancellations, baggage and personal items, sports and activities.

This is the number one reason to buy international travel insurance. Look for the insurer’s benefits table, usually on the quotes screen online or near the front of their PDS, for a quick overview of what they’re offering. Most policies have an ‘unlimited’ sum insured.

Pre-existing conditions

Some insurers don’t cover pre-existing conditions at all. Some will only cover pre-existing conditions with an extra fee and sometimes a medical assessment. Some automatically cover pre-existing conditions listed in their PDS, although few will cover mental illnesses such as depression or anxiety.

Insurers exclude cover for certain pre-existing medical conditions and generally don’t provide cover for any illnesses or incidents that arise from these. This includes terminal illness or any illness that shortens your life expectancy as well as organ transplants.

Minor pre-existing medical conditions such as asthma, hypertension, diabetes, epilepsy, osteopenia and more are usually covered if:

the condition has been stable for more than 12 months

there is no planned surgery

you have not received treatment in the past 12 months.

Pre-existing condition spoiling your holiday plans? findaninsurer.com.au lists insurers that may provide cover for pre-existing conditions. Still having trouble finding cover? Enlist the help of an insurance broker.

Examples of conditions that usually need to be assessed before getting cover are coronary problems, lung disease, epilepsy, stroke or any surgeries in the last 2 years.

If in doubt, declare your condition to your insurer.

A disability shouldn’t prevent you from buying travel insurance, but it might make finding a good policy trickier and more expensive.

Is a disability a pre-existing condition?

It depends on the disability and the insurer. Many insurers will automatically cover travellers with limited mobility, cognitive impairments or vision/hearing impairments. But in some cases, this cover may come at an extra cost.

Check with the insurer, as some conditions will need to be assessed on a case-by-case basis.

Having trouble getting cover?

Under the Disability Discrimination Act, insurers must assess the actual risks, rather than make assumptions about disabilities. If you’re having trouble getting insurance, a letter from a medical professional might help, particularly if they can state that you’re not likely to need medical or hospital treatment while on your trip.

Cover for your equipment

If you’re travelling with a wheelchair, mobility aid or hearing aid, you’ll need to insure that as well. Check single item limits, which are usually between $750 and $1,000 per item. If you have a piece of medical equipment that exceeds this, you’ll need to specify it and insure it separately.

Many insurance policies exclude hearing aids, so check the fine print and take out extra insurance if necessary.

Cover for your carer

If you’re travelling with a carer, it’s a good idea to be on the same policy in case travel plans change for either of you – that way you’re both covered. If you have a paid carer, ask your insurer whether they’ll cover the cost of a replacement carer should yours be unable to travel.

Babymooning

If you’re travelling while pregnant, be sure to check the following.

• Are you covered for pregnancy complications? Some insurers don’t cover pregnancy at all.
• Up until which stage of pregnancy? Pregnancy complications are usually only covered up until a certain stage (often between 23 and 32 weeks, depending on the insurer).
• Childbirth: Not all insurers will cover childbirth. A premature birth in the US with intensive care and treatment could end up costing hundreds of thousands of dollars.
• IVF: Not all insurers will cover IVF pregnancies.
• Do you have to pay extra to be covered?
• Do you need medical approval to be covered?

Mental health

Many travel insurers won’t provide cover of any kind for hospitalisation, medication or missed travel caused by a mental health condition, whether that’s depression, anxiety or a psychotic episode.

Others will provide cover if you declare mental illness as a pre-existing condition and pay a higher premium. Check the PDS carefully; insurers may use different terms to describe the same mental health conditions, giving them wriggle room to deny a claim.

Insurers are highly unlikely to pay a mental health-related claim if they discover it was a pre-existing condition that you didn’t declare. The trouble is, an insurer might view a single visit to a therapist many years ago because of work stress, for example, as a pre-existing mental health condition.

Mental health and travel insurance have been a contentious issue for consumer rights groups including CHOICE – and it’s one that’s still evolving from a legal standpoint.

To find out if a travel insurance product includes mental health cover, check choice.com.au/travelinsurance , filtering for ‘mental illness related claims’. Then put the PDS under the microscope.

A woman in Victoria won a court case against her insurer after they declined her claim for the cancellation of an overseas trip due to depression. ‘We took out the travel insurance well in advance of the travel, and well before my depression. I was certainly under the impression that I was covered,’ she told CHOICE. ‘They just sent back a letter that said no.’ But her win (the Victorian Civil and Administrative Tribunal awarded her $4,292 for economic loss and a further $15,000 for non-economic loss) was an isolated ruling. It’s still being debated whether or not a general exclusion for mental health claims is legal.

Most policies have an age limit, ranging right up to the 100-year-old seasoned adventurer. There are quite a few catches for older travellers, though.

• Higher premiums: Insurers often charge older travellers more, and in some cases ‘older’ can be as young as 50. 
• Higher excess: Travellers as young as 60 but more commonly over 80 may be subject to a higher excess because of their age. The normal excess of around $100 to $200 is often increased to an excess of $2,000 to $3,000 for travellers 80 years and over for claims that relate to injury or illness.
• Restricted conditions: Subject to medical assessment’, ‘reduced medical cover limits’, ‘reduced travel time’, ‘policy to be purchased 6 months in advance’ – all of these conditions can apply to travellers over a certain age.

You’ll probably want to be covered if your travel plans are cancelled for any reason, but be aware that insurers will come up with plenty of excuses to avoid paying up.

• Terrorism: Most insurers cover medical expenses but very few cover cancellation expenses in the event of terrorism.
• Pandemic or epidemic: Commonly excluded.
• Military action: Commonly excluded.
• Natural disaster: Covered more often than not.
• Travel provider/agent insolvency: Commonly excluded.
• Cancellation due to travel provider’s fault: Insurers commonly exclude cover for delays or rescheduling caused by the transport provider.

John* and his partner’s scheduled train service was delayed, seriously diverted, then terminated, which meant they missed their flight home by several hours. Re-booking fees, emergency accommodation and related fees cost them between $1,000 and $1,500, but the insurer wouldn’t pay the claim as it wasn’t in the policy. *To protect privacy we have changed names and some details

‘Unforeseen’

When an insurer refers to cover for ‘unforeseen circumstances’, it means something that wasn’t publicised in the media or official government websites when you bought the policy. Check the Smartraveller travel advice when you buy your travel insurance. If it became known before you bought the policy, you’re not covered. So the earlier you buy travel insurance, the more likely you are to be covered for the unexpected.

Exclusions and inclusions

When the Australian Financial Complaints Authority (AFCA) looks at a complaint about an insurer, they expect you to prove the claim is covered by the policy, while the insurer must prove the claim is excluded by the policy. Specifically, AFCA expects you to ‘establish on the balance of probabilities that you suffered a loss caused by an event to which the policy responds’. That is, do you have a valid claim?

This means that you need to understand if your claim is covered under the listed events of the policy, or that it is not specifically excluded by the policy.

If, for example, you have cover for COVID-19, you aren’t covered for every event caused by the pandemic, but just by what is specifically stated in the PDS.

Margaret and Peter* booked a cruise departing from Darwin in March 2021. Shortly before departure, the Northern Territory Government issued a directive no longer allowing cruises to depart from the NT. Margaret and Peter’s cruise company arranged for the cruise to depart from Broome and flew the passengers to Broome for a cost of $300 per person. As Margaret had bought a policy that included some cover for COVID-19, she made a claim for $600. But this was denied by her travel insurer and her subsequent complaint to AFCA was unsuccessful. AFCA said, ‘The cause of the loss was a government directive to not permit the cruise to operate through the NT port. The insurer’s policy provides no cover for these circumstances. It also excludes losses arising from government intervention, prohibition or regulation.’ *To protect privacy we have changed names and some details

Travel insurance and Smartraveller advice Smartraveller, managed by the Department of Foreign Affairs and Trade (DFAT), assigns an overall advice level to more than 175 destinations. This advice level can affect your travel insurance cover. The advice levels are: Level 1  – Exercise normal safety precautions. COVERED. Level 2  – Exercise a high degree of caution. COVERED. Level 3  – Reconsider your need to travel. CHECK. Level 4  – Do not travel. USUALLY NOT COVERED. Travel warnings can work in your favour. If an insurer excludes cover for an event, they may still cover you to change your plans in response to updated advice from Smartraveller. But beware when travelling to a destination that has a ‘Do not travel’ warning. Most standard policies won’t cover you for ‘Do not travel’ destinations, including for COVID-19. A week after a volcanic eruption made world news, Sameer* booked a trip to Bali. He assumed the emergency would be over by the time he was due to fly a month later. Unfortunately, the volcano continued to erupt and Sameer’s flight was cancelled. His insurer declined his claim because he’d bought the flight and insurance after Smartraveller issued a travel alert about the volcanic eruption, and after it had been in the news. *To protect privacy we have changed names and some details

Delays can be expensive, particularly if you have to pay for alternative transport or accommodation. And those extra expenses won’t always be covered.

• Transport delay is only covered after a certain number of hours, usually 6, but you may have to wait as long as 12 hours before your cover kicks in.
• Cover limits for transport delays are typically lower than other cover limits and are often limited per 24-hour period.
• Insurers often exclude cover for rescheduling caused by the transport provider but some may cover additional accommodation and travel expenses in this scenario for travellers who are en route.

Baggage cover varies widely, with travel insurance policies ranging from $0 to $30,000. So, if you’re not carrying expensive items, you may be able to save on your premium by selecting a policy that provides lower coverage.

• Individual items are subject to sub-limits that range from around $250 to as much as $5,000.
• Higher item limits usually apply for electronic items like laptops, cameras, smartphones and tablets.
• You can pay extra to specify items you want extra cover for (insurers are always happy for you to pay extra).
• Valuables locked in a car or checked in on an airline, train or bus may not be covered.
• Generally, any items left unattended may be excluded from cover, so keep your belongings close.

Jing* sat down to try on a pair of shoes in a busy London shoe shop, placing her handbag next to her on the seat. When she stood up to leave, she discovered her bag was gone. Her insurer refused to pay up because she had left her bag unattended in a public place. *To protect privacy we have changed names and some details

Lost luggage

If an airline loses your luggage temporarily and doesn’t compensate you for that loss, you may be able to claim expenses for clothing, toiletries and other necessities, depending on your policy.

• Cover usually only applies to luggage lost for more than 12 hours, though the minimum time limit varies per insurer, as does the level of cover.
• If your policy has an excess (a fee that’s deductible from your payout), remember that this applies once per claimed event, and items below the excess level can’t be claimed.

Angelo and Diane* tried to claim $112 for meals and drinks when their connecting flight to Hawaii was delayed by 8 hours. Although their policy technically covered them for the cost, they were liable for an excess of $250, so their claim was denied. *To protect privacy we have changed names and some details

If you don’t feel like paying the ‘extra insurance’ the car hire company charges, then use the collision damage excess cover in your travel insurance.

Tip: Stick with recognised car rental companies in this case since this cover only applies if the car hire company already has its own comprehensive insurance.

Do you have the right licence?

Some countries require you to have an international driving permit. If you have an accident while driving on the wrong licence (or breaking that country’s law in any other way), you may not be covered.

Cruise-specific insurance

Cruises aren’t automatically included in all travel insurance policies. If you’re going on a cruise, make sure you have the right cover.

The Department of Health says: ‘Cruise ships carry a higher risk for spreading disease compared to other non-essential activities and transport modes. COVID-19, influenza and other infectious diseases such as gastroenteritis spread easily between people living and socialising in close quarters.’

Check travel insurance policies to make sure medical cover for COVID-19 is included, as some policies exclude this cover. Erica* stumbled and broke her femur during stormy seas while on a cruise. Her insurer covered the cost of evacuation and a partial hip replacement at a hospital in Noumea. They also organised and paid for her son to fly to Noumea to help her recover and return home to Australia. Five months later, the well-travelled 82-year-old was boarding a plane to Croatia for her next (fully insured) adventure. *To protect privacy we have changed names and some details

Not leaving Australian waters?

You still need insurance. Doctors working on cruise ships don’t need Medicare provider numbers, so if they treat you, you can’t claim on Medicare or your private health insurance, even if you’re still in Australian waters.

Domestic travel insurance doesn’t cover medical costs, so you need either international travel insurance (check that it covers domestic cruises) or a domestic cruise policy.

Kerry* thought she’d done the right thing buying an annual multi-trip international travel insurance policy for a number of upcoming holidays, one of which was a round-trip cruise departing from and returning to Fremantle, Western Australia, with no port stops. When she had to cancel due to ill health, she discovered her policy wouldn’t cover her because the trip wasn’t considered an international one. *To protect privacy we have changed names and some details

When CHOICE compares travel insurers, we look at who covers which sports and adventure activities, such as skiing, ballooning, bungee jumping and scuba diving, to name a few.

But as always with insurance, the PDS may include some surprises. For example, several insurers we’ve reviewed will cover canyoning but they won’t cover abseiling, often a necessity in canyoning. Other policies in our comparison will cover abseiling, but not into a canyon.

If you’re planning on doing anything adventurous, check to make sure you’re covered. It’s not enough to simply look for the tick next to your chosen activity – you also need to check the definitions in the PDS.

Motorcycles and mopeds

Hiring a motorcycle or moped? Depending on which country you’re in, you might need a local or international motorcycle licence. You probably won’t be covered if you aren’t obeying the local law. And even if you are doing the right thing under local law, some policies still won’t cover you unless you have a motorcycle licence.

Are you wearing a helmet? Most countries say you need one by law, but that doesn’t mean it will be included in your hire. No helmet means no cover (in more ways than one).

Nhung* was injured after she rented a moped in Thailand only to find out the engine size was not covered by her insurance policy. Most insurers adopt the national standard for the definition of a moped – an engine capacity under 50cc. If the engine is bigger than that, it’s a motorcycle and you’ll need an Australian motorcycle licence. *To protect privacy we have changed names and some details

Skiing and snowboarding

Some insurers cover skiing, often for an extra premium, but not so many cover skiing off-piste (away from the groomed runs). So, if you’re tempted to slide off the beaten path next time you hit the slopes, make sure you have a policy that covers off-piste ski runs (or pay for the optional extra cover).

Otherwise, if you run into a tree and have to be evacuated from the mountains, you may need to  think about selling your home to pay for it.

It’s worth remembering that travel insurance only covers overseas costs. So if you break a leg while you’re abroad, your insurer will likely pay your hospital fees, but they won’t cover your ongoing physiotherapy once you’re back home.

Marianna* fractured her leg in 3 places while skiing with her partner and children in Japan. Because the family had bought additional cover for winter sports, they were reimbursed $35,466 for medical expenses, additional transport and accommodation, the cost of a nanny to look after the children, and business class flights back to Australia. *To protect privacy we have changed names and some details

Alcohol and drugs

Overdoing it on vodka and float-tubing down a river isn’t likely to be covered by any policy. Insurers simply won’t pay for costs arising from you being under the influence of alcohol or drugs (except where taken under the advice of a doctor).

Even one or 2 drinks could be enough of an excuse for insurers to get out of paying.

Relatives can be relative Many policies cover the costs to travel home if one of your relatives dies or becomes sick. Bear in mind: an insurer’s definition of a ‘relative’ may differ from yours cover is usually dependent on the age of that relative, so the death of your 84-year-old grandma may not be covered your relatives are subject to the same pre-existing condition exclusions as you, so if your 84-year-old grandma died from a known heart condition, you may not be covered. you may be able to apply for your relative’s pre-existing condition to be assessed before you buy the policy. cover is limited to relatives that live in Australia, or in some cases New Zealand. So if your 84-year-old grandma is in China, you won’t be covered to fly there for her funeral. Amanda* and her husband had booked an overseas diving trip, but shortly before the trip Amanda’s mum passed away from pneumonia. They cancelled their trip and incurred cancellation costs and lost deposits of nearly $13,000. As the death of a parent was covered in their policy, Amanda made a claim. Their insurer denied the claim as Amanda’s mum lived in the United States and was undergoing treatment for lung cancer, so the insurer concluded that her death was caused by a pre-existing condition. *To protect privacy we have changed names and some details

So you’ve booked and paid for your holiday through a travel agent, but then the travel agent goes broke. You’ll get your money back, right? Not necessarily.

Only a few insurers will cover you for the insolvency of a travel provider, and that includes hotels, airlines and other transport companies that might go broke overnight (remember Ansett?). But there are a few ways to safeguard your hard-earned holiday.

• Check whether your insurer covers you for insolvency.
• Check whether your travel agent has insolvency insurance (this isn’t compulsory, so only some will have it).
• Pay with your credit card. Some banks allow a chargeback if you pay for something on your credit card and don’t end up actually getting it.

Tip: Don’t accept any dodgy contract terms that require you to give up your chargeback rights.

2 out of 3 travellers assume their travel insurance will cover insolvency, but in 2017 less than a third of insurers actually provided this cover.

Credit card travel insurance

Some credit cards come with complimentary travel insurance. They’ll cover you for all the usual things like medical emergencies, cancellation and protection for baggage and items. But they do differ from standalone policies, so it’s essential you check the fine print.

• Fees: You’ll pay a premium for these credit cards, usually between $100 and $450 per year.
• Excess: The excess on credit card policies tends to be fixed at a higher rate (usually around $250), whereas it’s more variable on standalone policies.
• Age limits: Some credit card policies have no age limit, which can be handy for older travellers.
• Regions: Credit card travel insurance is not based on location, which means you can travel from Europe to the US without having to worry if your policy covers both areas. Bear in mind though that some regions (such as countries under United Nations embargo) may be excluded, and sometimes with US underwriters, travel to Cuba is excluded.
• Baggage cover: Credit card insurance often offers higher coverage for baggage loss and damage.
• Trip duration: Credit card insurance policies vary in how many days of coverage they’ll give you per trip – anywhere from a few weeks to 365 days – so check your limit if you’re going on a long holiday.
• Pre-existing conditions: Chances are your credit card insurance won’t automatically cover your pre-existing condition. You’ll need to call your insurer and see if you need to pay an extra fee or premium.
• Domestic travel: Credit card insurance doesn’t apply to domestic travel, although some cards will reimburse expenses associated with domestic flight delays and missed connections to international flights.
• Making a claim: You may not be able to claim reimbursement unless you pay for purchases (such as emergency items after a baggage delay) with the same credit card.

27% of travellers who plan to buy travel insurance will get it through their credit card.

Is it activated?

Credit card insurance usually activates when you buy your air tickets (or sometimes other transport or accommodation expenses) using your card.

• Policies require a minimum spend to activate – usually around $500. So if you scored your tickets on sale for $499, you won’t be covered.
• If you want cover for your spouse or dependants, you must also buy their tickets on your card.
• Some policies only activate if you book a return ticket. A one-way flight, or even 2 one-way flights, will leave you uninsured.
• Some banks require you to notify them in order to get full coverage for each trip. While base coverage will still give you emergency medical treatment, you might not get coverage for property damage or luggage delays. Check whether you need to do anything to activate any extra features.
• Some cards will cover you if you use rewards points to buy your tickets. Others won’t.

Is it worth it?

If you already have a credit card and use it regularly, the free comprehensive travel insurance on your card can save you money. And if you’re a regular traveller without a credit card, it’s worth considering if you travel at least once a year or every second year internationally.

David* booked a trip to North America for himself and his family, including his 11-year-old daughter Petra. The trip was cancelled because Petra got pneumonia. Unfortunately, David only activated his credit card travel insurance about an hour before the family was scheduled to fly out of Australia. The travel insurer denied his claim for cancellation costs because he knew about his daughter’s illness when he activated the policy. *To protect privacy we have changed names and some details

Have you been knocked back on an insurance claim and want to dispute it?

Internal dispute resolution

Complain to the insurer first. They’ll usually keep you up to date about the progress of your complaint every 10 business days.

Once you’ve lodged your case and all the supporting information and documents, the insurer has 45 days to complete its internal dispute resolution process.

External dispute resolution

If you aren’t happy with the insurer’s decision, you can take your complaint to the Australian Financial Complaint Authority (AFCA). They’ll handle your case for free.

• The AFCA will mediate between you and the insurer to find a resolution.
• If mediation is unsuccessful, they may make a preliminary assessment or give a determination straight away on your dispute.
• A determination is legally binding on the insurer but not on you.
• There’s no appeal process with AFCA.
• For more information, visit afca.org.au .

Legal action

If you’re unhappy with the AFCA determination, you might want to consider taking legal action against the insurance company.

Keep your travel insurance details with you at all times while on your trip and share them with family or friends before you leave.

Related content

No matter who you are, where you're going and what you're doing, get travel insurance. Learn how to choose a policy that's right for you.

This page provides mature travellers with information to prepare for a hassle-free journey. Properly preparing before you travel will help you have a safe trip.

Browse our general advice pages on a range of travel topics, to learn what you need to know before you go.

Australia's Best Travel Insurance for September 2024

Whether in 2024 you’re planning a resort holiday in Fiji, voyaging on a cruise , or hopping on a plane to Europe , it’s important to consider packing travel insurance .

But how could you go about finding the best policy? What features and perks could your holiday need, and which providers stand out for amazing coverage? 

That’s where the Mozo Experts Choice Travel Insurance Awards come in. 

Every year, Mozo’s expert judges compare dozens of travel insurance providers to see which ones fly above and beyond in terms of quality and value. Providers offering the best coverage take home a Mozo Experts Choice Travel Insurance^ win. 

“Finding a policy may be a bit daunting, especially when policy features and costs can change depending on where you’re going and what you’re doing,” says Mozo Experts Choice Awards, Judge Peter Marshall. 

“We wanted to examine everything across a range of holidays, head-to-head, to help Australians find the best value cover, and award those providers offering the best travel insurance.”

So without further ado, here are the winners crowned in 2024, along with some of the latest deals for this month highlighted by our editor's – and some expert tips on how you could find the best policy for your trip.

Expert recommendations: Mozo Experts Choice Award-winning best travel insurance policies

Each year, the Mozo Experts Choice Awards recognise travel insurance providers for having the most outstanding performance to suit the needs of different types of travellers. 

Categories include Exceptional Value and Exceptional Quality for various policy types, from comprehensive, multi-trip, cruise, ski, and basic coverage. 

Policies ranked highly for their quality are those that boast the most generous coverage (i.e. comprehensive travel insurance). Policies with great value offer a minimum level of coverage for the lowest price. 

Our expert judges look at many factors when evaluating a travel insurance policy for an award, especially:

• Price , including any excesses and limits, and how premiums vary based on the holiday.
• Coverage , including benefits and exclusions.

The insurance company with the most standout wins for both quality and value will receive the prestigious Travel Insurance Company of the Year ^ award.

Judges also compare how well a policy travels for different popular destinations and kinds of trips so we can nail down the best picks for as many types of holidays as possible.

Check out the Mozo Experts Choice Travel Awards^ methodology report for 2024 to see how judges made their choices.

As always, every travel insurance policy will have its terms and conditions laid out in the product disclosure statement (PDS). Be sure to read the PDS properly and thoroughly before signing up!

Our goal at Mozo is to help you make smart financial decisions and our award-winning comparison tools and services are provided free of charge. As a marketplace business, we do earn money from advertising and this page features products with Go To Site links and/or other paid links where the provider pays us a fee if you go to their site from ours, or you take out a product with them. You do not pay any extra for using our service.

We are proud of the tools and information we provide and unlike some other comparison sites, we also include the option to search all the products in our database, regardless of whether we have a commercial relationship with the providers of those products or not.

'Sponsored', 'Hot deal' and 'Featured Product' labels denote products where the provider has paid to advertise more prominently.

'Mozo sort order' refers to the initial sort order and is not intended in any way to imply that particular products are better than others. You can easily change the sort order of the products displayed on the page.

Mozo provides general product information. We don't consider your personal objectives, financial situation or needs and we aren't recommending any specific product to you. You should make your own decision after reading the Product Disclosure Statement (PDS) or offer documentation, or seeking independent advice. It is also advised to review Target Market Determination(TMD) of products that you are considering. The TMD can be found on the provider's website.

Freely - International Travel Insurance*

• Customisable, flexible coverage through the Freely app
• 10% off with a Mozo exclusive discount

Why it won:  For those looking for sheer convenience, it’s hard to beat Freely’s all-in-one travel app. Customise this flexible policy by adding or taking away extras and coverage as you need it to suit your holiday. Friends suddenly invite you whitewater rafting? Add adventure sports cover (with conditions). Optional extras include gadgets, snow sports, cruise, motorcycle cover, and more. For a limited time, you could also nab 10% off your policy with the Promo Code “MOZO10” (T&Cs). Freely's travel insurance policies won two Mozo Experts Choice Travel Insurance Awards^ in 2024.

Zoom Comprehensive Travel Insurance*

• Unlimited 24/7 emergency assistance
• Optional extras for car rental or sports activities (T&Cs)

Why it won:  Zoom’s Comprehensive Travel Insurance provides 24/7 emergency assistance to help protect you from unexpected events on your holiday. It also covers you for medical emergencies, trip cancellation, lost luggage, family emergencies and even more. Zoom picked up an award for Exceptional Value Essential Travel Insurance making it a a great choice for travellers looking for a great value package.  Add optional cover for extras such as Rental Vehicle Excess if you are hiring a car or a Sports Activities Pack if you’re feeling adventurous.

Travel Insurance Company of the Year - World2Cover*

• Multiple Mozo Experts Choice Awards^ winner in 2024
• Unlimited emergency, cancellation, and medical cover (T&Cs)

Why it won: World2Cover’s comprehensive Top policy picked up wins for both Exceptional Value and Exceptional Quality Travel Insurance for the second year in a row, making it the obvious candidate for this prestigious crown. With unlimited emergency, cancellation, and medical cover (with conditions), World2Cover makes an extremely competitive choice for travellers hunting the most inclusions for the best value. 

Standout perks include coverage for 38 pre-existing conditions (including migraines and sleep apnea), rental car excesses, and up to $2,000 for overseas dental treatment (all with T&Cs). Plus, many amateur and outdoor sports, like bungee jumping, can be covered at no extra cost (T&Cs).

Southern Cross Travel Insurance - International Comprehensive Family*

• Unlimited medical and evacuation cover (T&Cs)
• Optional extras for snow sports and motorcycle cover (T&Cs)

Why it won:  Whether travelling alone or with your family, this single-trip comprehensive insurance policy aims to please with some great standard features. Unlimited medical and evacuation cover headline the policy, and you have the option to increase cancellation to unlimited (though this will add to your premium). Travelling solo overseas for less than two days? Southern Cross claims your premium could cost less than a meal. Unfortunately, pre-existing conditions aren’t automatically included, but you can apply to have them added with a medical assessment for an additional premium (with conditions). Southern Cross Travel Insurance also won two Mozo Experts Choice Travel Insurance Awards^ in 2024.

Travel Insurance Saver - Bare Essentials*

• Unlimited overseas medical coverage (T&Cs)
• Up to $2,500 emergency cancellation and $2,000 lost luggage and effects coverage (T&Cs)

Why it won: Underwritten by NIB, this impressive essentials policy performed well in terms of Exceptional Value ^.

While limits apply, eligible expenses you could claim under this policy include emergency cancellation, lost luggage , and replacement passport and travel documents coverage (T&Cs).

Cover-More - International Comprehensive+*

• Multiple Mozo Experts Choice Award^ winner in 2024
• On- and pre-trip cover if you’re diagnosed with COVID-19 (T&Cs)

Why it won: This ultra-comprehensive policy impressed judges enough to nab the same two wins in 2023 and 2024 – one for Exceptional Quality and another for Exceptional Quality Annual Multi-Trip. 

With generous coverage for a range of misadventures, including pre and on-trip COVID cover, up to $25,000 for lost or stolen luggage, unlimited overseas medical expenses, and special business trip benefits, Cover-More packs a punch for the holidays (T&Cs). You can also tailor your policy with optional extras like the Cancellations Extensions add-on to extend your coverage.

*Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

Editor’s Picks: Top travel insurance policies for September 2024

Butter international travel insurance*.

• Unlimited medical cover
• 24/7 emergency assistance services

Be prepared for the unexpected on your adventures with Butter Travel Insurance. Get emergency medical and hospital cover. You’ll have COVID-19 cover and have the option of trip cancellation and interruption cover. 

Customise your cover and choose from an array of added extras like Motorcycle, ski cover and so much more (T&Cs apply) and holiday with peace of mind every time.

Fast Cover - Comprehensive Policy*

• Generous and flexible optional extras
• 43 pre-existing conditions automatically included (T&Cs)

Editor’s Pick: Looking for a solid all-rounder with amazing medical and COVID-19 benefits? Fast Cover’s comprehensive travel insurance policy makes a compelling option. Customers can select their cover based on region, activities, trip duration, and a host of optional extras like cruise, motorcycle, adventure, and rental vehicle excess insurance to tailor their plans for their holiday needs. Got any pre-existing medical conditions? Fast Cover offers cover for many pre-existing medical conditions, you just need complete a simple medical screening during the application process.

The comprehensive policy includes unlimited medical and cancellation cover, with unlimited medical cover if you’re diagnosed with COVID-19 and a 5,000 limit for cancellation fees if you contract the virus and need to pull out of a leg of your journey. Keep in mind sub-limits, exclusions, and conditions apply, so make sure to read the PDS before signing up.

Australia Post Comprehensive Travel Insurance*

• 24/7 emergency support
• Get a quote in minutes

Editor’s Pick:  If you’re looking for cover from a name you can trust, Australia Post International Comprehensive Travel Insurance covers overseas medical expenses, cancellation costs and more (T&Cs apply). You can also get optional extras like cover for existing medical conditions and winter sports to tailor cover to your needs. Plus, you can also reduce your premium with your choice of excess.

Customer favourites: Best travel insurance from Mozo People’s Choice Awards

Expert recommendations are amazing, but what do real travellers think is the best insurance? Thankfully, the 2024  Mozo People’s Choice Awards have landed.

Mozo asked 1,487 of your fellow Australians which travel insurance providers they rate highly across a range of categories, from customer satisfaction and service to trustworthiness, sign-up and claims experiences, and whether they’d recommend them to a friend.

Winners were then given a Mozo People’s Choice Award, making them some of the best providers around (and in the air).

Here's a look at which categories each of this year's Mozo People's Choice Travel Insurance Award-winners   won awards in:

• Australia Post:  Outstanding Customer Satisfaction,  Excellent Claims Experience,  Most Recommended
• InsureandGo:  Outstanding Customer Satisfaction,  Excellent Customer Service,  Highly Trusted,  Sign-Up Experience
• Commonwealth Bank:   Excellent Customer Service,  Highly Trusted,  Most Recommended
• Flight Centre:  Highly Trusted
• Medibank:  Most Recommended

Australia Post - Comprehensive Travel Insurance*

• Won 3 Mozo People’s Choice Awards for 2024
• Flexible excess
• 10% off discount for a limited time

Why it won: Sending yourself overseas? Australia Post has developed a first-class comprehensive international travel insurance policy that took home three  Mozo People’s Choice wins in 2024. Aussies rates this provider highly for  Excellent Claims Experience,  Most Recommended and  Outstanding Customer Satisfaction.  And no wonder: Australia Post reckons you can get a quote in minutes. Tailor your policy by choosing your excess and level of coverage; the comprehensive plan comes with unlimited overseas medical and additional emergency expenses coverage, as well as benefits like money to resume your trip if cancelled for eligible reasons (T&Cs apply).

More best travel insurance winners

Here’s the full list of winners for the Mozo Experts Choice Travel Insurance Awards^ for 2024, broken down by category. 

BEST VALUE TRAVEL INSURANCE

If your travel budget is tight, weighing up the value you’re getting in a policy is crucial. This year, Mozo’s expert judges wanted to highlight great value plans to make the comparison process easier.

From medical-only and essentials cover to more comprehensive and annual multi-trip policies, these providers offered a required set of inclusions at the best prices. 

• Exceptional Medical Only coverage winners simply needed to have unlimited emergency overseas medical cover, including unlimited COVID-19 medical cover. 
• Essential coverage winners needed to have at least $2,000 coverage per traveller for personal items and $2,500 cancellation coverage, plus unlimited medical coverage. 
• Comprehensive, ski, cruise, and annual multi-trip coverage winners needed at least $7,500 of luggage cover per person, plus $15,000 cancellation cover per adult. Policies must also have unlimited COVID-19 coverage and at least $2,500 each for additional expenses and cancellations. Multi-trip policies were also assessed for a single traveller jet-setting for 30-day trips in a 12-month period.

Mozo’s expert judges also assessed some providers based on the value they offer vacation activities like snow sports or cruise travel . 

Check out the winners below.

Exceptional Value Medical Only Travel Insurance

These policies were the best value medical-only travel policies, based on the judges’ criteria.

• Australia Post – Basic policy
• Southern Cross Travel Insurance – International Medical Only policy

Exceptional Value Essential Travel Insurance

Want a little more coverage, such as lost luggage, on top of medical cover? Our expert judges thought these policies were winners.

• Freely – International Travel Insurance policy
• Tick Travel Insurance – Standard policy
• Travel Insurance Saver – Bare Essentials policy
• Travel Protect – Explorer policy
• WAS Insurance – Discovery Ultimate policy
• Zoom – Standard policy

Exceptional Value Comprehensive Travel Insurance

If you’re after the most coverage for the best value, these comprehensive policies are worth a look!

• Chubb Australia – Prestige Single Trip policy
• InsuranceandGo – Gold policy
• Tick Travel Insurance – Top policy
• World2Cover – Top policy

Exceptional Value Annual Multi-Trip Travel Insurance

Heading to a few destinations in 2024? These multi-trip policies nabbed best value crowns.

• ahm – Annual Multi-Trip policy
• Medibank – Annual Multi-Trip policy
• NRMA – Comprehensive Annual Multi-Trip policy
• Qantas – Annual Multi-Trip policy
• Southern Cross Travel Insurance – Multi-Trip policy

Exceptional Value Cruise Travel Insurance

Cruisin’ should be breezy! Mozo’s expert judges thought these winners earned their best value cruise wins. 

• AllClear – Gold Plus
• Chubb Australia – Prestige Single Trip
• Qantas – International Comprehensive policy
• World Nomads – Explorer Plan

Exceptional Value Ski Travel Insurance

Hittin’ the slopes? Mozo's expert judges say these policies shouldn’t hit the wallet. 

• Medibank – Single Trip policy

BEST QUALITY TRAVEL INSURANCE

Some travellers want the best possible insurance, no matter the cost. That’s why Mozo’s expert judges analysed policies with the broadest and most generous cover for the Exceptional Quality travel insurance awards for comprehensive and multi-trip policies.

Exceptional Quality Travel Insurance

• Cover-More – International Comprehensive+ policy
• Flight Centre – YourCover Plus policy
• Kogan – International Plus policy
• NRMA – Comprehensive Plan policy
• RAA – Premium policy policy
• RAC – Comprehensive policy
• RACQ – Premium policy
• RACT – Comprehensive policy
• RACV – Comprehensive policy
• Webjet – Top policy

Exceptional Quality Annual Multi-Trip Travel Insurance

• Cover-More – Multi-Trip International Comprehensive+ policy
• Webjet – Travel Safe Plus policy

What travel insurance do I need?

When finding the best travel insurance policy for yourself, it’s important to compare as many different policies as possible. But what if you’re not sure where to start? Let’s break down the tiers and types of travel insurance on offer. 

Travel insurance policies vary based on where you’re going and for how long. For example:

• Domestic travel insurance can be great if you’re just exploring Australia.
• International travel insurance can be great for a once-off trip abroad.
• Multi-trip travel insurance can be great if you’re making more than one trip, locally or abroad (usually within the same year).

Once you’ve picked the kind of travel insurance you’re after, providers will usually offer multiple tiers (or levels) of coverage, such as medical only, essentials, or comprehensive insurance.

You may also be able to get complimentary credit card travel insurance , which comes as a perk of your credit card.

Travel insurance policies can also include optional extras that tailor your coverage for specific holidays, like backpacker travel insurance or senior travel insurance .

Many clues can point to a travel insurance policy ranking among the best – exceptional price, excellent coverage, and a thumbs-up from fellow Aussie travellers . But the best indicator that a policy rocks? It’s the best for you. 

When comparing travel insurance policies, assess them like you’re giving out your own award: the win of your business! Read through the PDS, send for quotes, and ask yourself questions like:

• Does this policy cover my holiday needs?
• Is this within a price range I’m happy with? ( Cheap travel insurance has trade-offs). 
• Would I feel comfortable working with this provider when the worst happens?

If the answer is ‘yes’, you could be on to a winner.

Other considerations are important, too, however, especially the nitty-gritty details. For example:

• Do you have to meet any terms and conditions before they settle your travel claim ? 
• Is there an excess to pay? 
• Are there any other perks, too, like frequent flyer points? 
• Do you have pre-existing conditions that could impact your coverage? 

Because every situation is different, not every travel insurance policy is the best for everyone. Some people want an affordable price, while others want the most coverage, no matter the price. 

Comparing what’s on offer can help you determine which travel insurances offer you the best value and quality for your holiday.

FAQs about travel insurance

While not mandatory in Australia, travel insurance can be a useful financial tool to have in your back pocket. The right level of coverage could help your finances weather all kinds of unexpected emergencies, from medical treatment to flight cancellations.

Some overseas destinations have made basic travel insurance mandatory for entry at the border (usually to cover the costs associated with treating COVID-19). 

The best travel insurance coverage for you will depend on your needs and holiday. For instance, if you’re a relatively low-risk traveller who can pay for unexpected costs like flight cancellations or lost luggage out-of-pocket, a basic or essentials-only travel insurance policy could suit you. 

However, if you’re looking for the most protection possible, or you’re doing adventurous travel activities like skiing, comprehensive travel insurance might be a better option. Comparing multiple policies can give you an idea of the coverage and value available to your situation.

Travel insurance prices depend on the policy, provider, excess, level of coverage, and destination you choose. Your price may also vary if you’ve included optional extras or expanded your limits for personal items like an expensive smartphone or to cover a pre-existing medical condition. 

Mozo found the average cost for different travel insurance policies ranges from roughly $90 to well over $1,000, depending on the needs of the trip. Most settled between $200 - $400.

Forgetting to buy travel insurance before leaving  can be inconvenient, but there are options. Some policies may not cover trips already in progress: read the product disclosure statement (PDS) and get quotes to see what benefits, costs, and exclusions you could get. 

If you have a credit card, it’s also worthwhile investigating to see if you can get free travel insurance through your credit card company. Many will have activation requirements, like proving you’ve paid a certain amount of travel costs with your card.

Compare international travel insurance policies below.

Compare international travel insurance

Mozo experts choice awards won:

• Exceptional Value Ski Travel Insurance - 2024
• Exceptional Value Essential Travel Insurance - 2024
• Exceptional Value Comprehensive Travel Insurance - 2024

International Travel Insurance

Covid medical cover, covid cancellation cover, overseas hospital, cancellation cover.

Get protection in a few simple steps with Freely travel insurance all in the palm of your hand. Freely Travel offers 24/7 emergency and medical support, 24/7 customer service. Plus, you can tailor your policy so you only pay for what you need, and adapt your cover in near real time. Add-ons such as car rental excess, snow sports or other activities also available. Receive 10% off your travel insurance policy with promo code: MOZO10. T&Cs apply, go to site for full detail.

Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

To see the Pre-existing Conditions and Activities covered by this policy please visit our detailed page about this product.

Comprehensive

Enjoy unlimited medical cover and 24/7 emergency assistance services when you travel. Get unlimited cover for cancellation fees and prepaid travel expenses. Cover for luggage and travel documents. $5,000,000 personal liability cover.

Backed by the NIB, one of Australia’s largest travel insurance providers, Travel Insurance Saver brings you peace of mind on your travels. Compare three tiers of insurance cover, featuring benefits like 24 hour emergency assistance, emergency medical cover, luggage cover, cancellation cover and more.

• Exceptional Value Annual Multi-Trip Travel Insurance - 2024

International Comprehensive Single

Enjoy the security of single trip cover on your next holiday with Southern Cross Travel Insurance. Get 24 hour emergency assistance, cover for cancelling or changing your journey before you leave, protection for lost, stolen or damaged goods as well as cover to replace lost or stolen cash, banks or travel documents. Be in to win 1 of 5 $1,000 cash prizes! T&Cs Apply. Offer ends 30 September 2023.

• Exceptional Quality Travel Insurance - 2024
• Travel Insurance Company of the Year - 2024

Be covered for international overseas and medical expenses. Emergency medical assistance 24 hours/365 days a year. Cover for cancellation fees and lost deposits. Cover for luggage and personal money. Dependents covered free of charge (conditions apply). Limited COVID cover available. Cancellation cover for COVID claims limited to $3,500.

^See information about the Mozo Experts Choice Travel Insurance Awards

Mozo provides general product information. We don't consider your personal objectives, financial situation or needs and we aren't recommending any specific product to you. You should make your own decision after reading the PDS or offer documentation, or seeking independent advice.

While we pride ourselves on covering a wide range of products, we don't cover every product in the market. If you decide to apply for a product through our website, you will be dealing directly with the provider of that product and not with Mozo.

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Important information on terms, conditions and sub-limits.

Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

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Bang for your buck: best value travel insurance for 2022 revealed 

The saying goes, if you can’t afford travel insurance, you can’t afford to travel. and for anyone who thinks they can’t afford travel insurance, these policies might change their mind. .

Most viewed

Asia airfares on sale: qantas discounts 100k+ seats across network for 7 days only, adventure world showcases canada in new campaign spotlighting sustainable experiences, intrepid launches biggest-ever brand campaign globally & doubles down on domestic trips.

Canstar has unveiled the winners of its 2022 Travel Insurance Star Ratings and Awards after it suspended the awards at the start of the pandemic. 

In its comprehensive review of the most outstanding value travel insurance policies for the year, Australia’s biggest financial comparison site considered more than 150 policies from 50 providers. 

To reach its results, it weighed up costs against coverage across five consumer profiles – single, couple, family, mature couple and mature single – and 10 regions, plus cruise: Americas, Domestic, North Africa and the Middle East, North-East Asia, North-West Europe, Oceania, South-East Asia, Southern and Central Asia, Southern and Eastern Europe and Sub-Saharan Africa. 

It then separated the winners into four consumer-focused categories: International, Domestic, Seniors and Cruise insurance.

The types of policies Canstar looked at included:

• All policies: Coverage of luggage and personal effects, cancellation fees and loss of deposit
• International destinations only: $1 million overseas medical and hospital cover per traveller and coverage of repatriation and evacuation services 

Canstar also made COVID-19 coverage a mandatory requirement when considering the awards and providers must have been in the market for at least 12 months.

“It is now more important than ever that travelling Australians find the travel insurance coverage that meets their needs as well as the ‘new normal’ risks involved in post-pandemic travel,” Canstar said when announcing the winners. 

“Canstar’s Travel Insurance Star Ratings and Awards can provide a starting point for where to look when finding a travel insurance provider.”

The 2022 Travel Insurance Award Winners:

Outstanding Value International Travel Insurance

• Southern Cross Travel
• Tick Travel Insurance
• World2Cover

Outstanding Value Domestic Travel Insurance

• Qantas Insurance
• Southern Cross Travel Insurance 

Outstanding Value Senior Travel Insurance

• InsureandGo
• Southern Cross Travel Insurance

Outstanding Value Cruise Travel Insurance

• Go Insurance

Not sure if you or your client have enough insurance for your trip? Read this.

Here’s what you should be telling your clients about travel insurance.

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Finder Travel Insurance Awards 2023

Our experts compared 50+ policies, 900+ features and got over 300 quotes to help you find the best travel insurance products of 2023..

• Health, home, life, car, pet and travel insurance
• Managing the cost of living

Best Travel Insurance - Comprehensive

Southern Cross Travel Insurance

Southern Cross Travel Insurance won the 2023 comprehensive award because it goes further than the majority of insurers. It scored highly for COVID benefits, cancellation fees, luggage damage cover and more. It's also competitive on price compared to the other 28 international policies we analysed.

Highly commended

NRMA Travel Insurance

NRMA Travel Insurance ranked in second-place for comprehensiveness out of the 28 international policies we analysed. It scored highly for features including hospital cash allowance, COVID cover and rental car excess insurance.

InsureandGo Travel Insurance

InsureandGo Travel Insurance ranked in third-place for comprehensiveness out of the 28 international policies we analysed. You get features including COVID cover, cancellation and more.

Best Travel Insurance - Value

Fast Cover Travel Insurance

Fast Cover Travel Insurance won the 2023 value award because it's cheaper on average than the other 27 international policies we analysed. It covers you for the essentials including COVID, travel delay and luggage delay.

In addition to being the comprehensive winner, SCTI is also our value runner-up. That's because it's one of the most competitively priced policies on the market. Only 2 policies (Fast Cover and Medibank) came out as cheaper when we gathered quotes for dozens of destinations.

Medibank Travel Insurance

Medibank Travel Insurance ranked in third-place for value out of the 28 international policies we analysed. It scored highly because it was the second cheapest policy on average and covers most of the benefits people look for in a policy, such as COVID cover and luggage delay.

Best Travel Insurance - Seniors

Southern Cross won the 2023 senior travel insurance award because of its average price and benefits. It scored highly for its age limit cap, COVID benefits, cancellation fees and more.

Worldcare Comprehensive Travel Insurance

WorldCare Travel Insurance came in second-place out of the 28 policies we analysed. It scored highly for its COVID cover, age limits and travel documents cover.

HIF International Comprehensive Travel Insurance

HIF Travel Insurance came in third-place largely because it's competitive on price and its age limits. It can also cover pre-existing medical conditions. You just need to fill out its online medical assessment, which provides an instant outcome.

Best Travel Insurance - Domestic

InsureandGo Travel Insurance is the 2023 domestic travel winner. Out of the 23 domestic policies we analysed, it scored highly for price, cancellation cover, rental car excess cover and more.

Australia Post Travel Insurance

Australia Post Travel Insurance came second-place in the domestic category. Out of the 23 domestic policies we analysed, it was the cheapest overall and covers rearrangement costs related to COVID, rental car excess insurance and more.

Cover-More Travel Insurance

Cover-More's domestic policy came third-place in the domestic category. Out of the 23 domestic policies we analysed, it offers competitively priced policies and covers rearrangement costs related to COVID, rental car excess insurance and more.

Why you can trust our awards

Meet our experts

Gary Ross Hunter

Senior writer, insurance.

Saranga Sudarshan

Insights analyst, finder awards.

Jessica Prasida

Publisher, travel insurance.

Gary Ross Hunter was an editor at Finder, specialising in insurance. He’s been writing about life, travel, home, car, pet and health insurance for over 6 years and regularly appears as an insurance expert in publications including The Sydney Morning Herald, The Guardian and news.com.au. Gary holds a Kaplan Tier 2 General Advice General Insurance certification which meets the requirements of ASIC Regulatory Guide 146 (RG146). See full bio

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If you're going overseas, travel insurance is just as essential as your passport. Use our free comparison tool to narrow down international single trip and annual multi-trip policies from 27 insurers, offering cover for COVID-19, existing medical conditions, car rental and more.

Travel insurance is a portable version of health, home, contents, life, public liability, and car rental excess insurance all packaged in one to take on holidays with you. But with all those insurances piled into one product, navigating your way through the terms and conditions to find the loopholes can be very challenging.

Use our travel insurance comparison to narrow down your options and make sure you're getting the best cover for your needs when on holiday.

List of brands we tested in this review.

• Battleface 2
• Cover-More 5
• FastCover 4
• Flight Centre 4
• Go Insurance 4
• InsureandGo 3
• Southern Cross Travel Insurance (SCTI) 3
• Tick Travel Insurance 4
• Travel Insurance Direct 3
• Virgin Australia 5
• WAS Insurance 2
• World Nomads 2
• World2Cover 4

The average cost of the policy compared to other policies of the same type (single trip or annual multi-trip). One $ sign is the cheapest through to five $$$$$ the most expensive. NA means the policy wasn't included in the price rating.

enter value/s in increments of 1 between 0 and 0

Policy type

• One trip 65
• Policy age limit

In years (up to and including the number stated). For policies listed as '100+', there is no age limit.

Does the policy cover international cruises?

• Optional 71

Medical expenses for COVID-19

Whether the policy covers you for medical and emergency evacuation and repatriation expenses for claims arising directly or indirectly from COVID-19. Cover is assessed on individual circumstances.

Cancellation expenses for mental health

Whether the policy covers you for cancellation expenses for claims arising directly from recognised mental health disorders experienced for the first time such as depression, anxiety, schizophrenia, bipolar disorder or PTSD. Cover is assessed on individual circumstances.

• Cancellation for insolvency of a travel services provider

Whether the policy covers you for losses arising out of insolvency of a travel services provider (e.g. airline, accomodation provider, bus line, shipping line, railway company, motor vehicle rental agency). Cover is assessed on individual circumstances.

Cancellation expenses for a natural disaster

Whether the policy covers you for cancellation expenses for claims arising directly or indirectly from a natural disaster. Cover is assessed on individual circumstances.

Cancellation expenses for civil unrest

Whether the policy covers you for cancellation expenses for claims arising directly or indirectly from civil unrest such as political protests, riots and strikes. Cover is assessed on individual circumstances.

• Baggage cover

Are stolen or damaged personal belongings covered

• Limit for baggage expenses

The overall limit for stolen or damaged personal belongings.

• Limit for a smartphone

Limit for a smartphone. Cover is assessed on individual circumstances.

• Limit for a laptop or tablet

Limit for a laptop or tablet. Cover is assessed on individual circumstances.

• Limit for rental car excess

Limit for collision damage excess for a hire car. Cover is assessed on individual circumstances.

• Scuba diving

Does the policy cover scuba diving if you are appropriately certified or diving with a qualified instructor?

Skiing and snowboarding on-piste

Does the policy cover skiing and snowboarding on-piste?

• Optional 82

Skiing and snowboarding off-piste

Does the policy cover skiing and snowboarding off-piste withing the resort boundaries?

• Optional 72

Tobogganing

Does the policy cover tobogganing on snow?

• Optional 50

Does the policy cover riding a moped with an engine capacity 50cc or below, with a helmet and driving license valid in the country the policy holder is in, but without an Australian motorcycle license

• Optional 32

Moped 125cc

Does the policy cover riding a moped with an engine capacity 125cc or below, with a helmet and driving license valid in the country the policy holder is in, but without an Australian motorcycle license

• Optional 28

Does the policy cover riding a motorcycle with an engine capacity above 125cc with an Australian motorcycle license and a helmet?

• Optional 34

Included in this comparison

• Price rating
• Dependant age limit
• Cancellation
• Pregnancy stage covered
• Childbirth costs
• Pre-existing conditions covered without application
• Pre-existing conditions covered on application
• Time period for existing conditions
• Medical expenses
• Expenses for a person to accompany a sick policyholder
• Daily hospital cash allowance
• Hours of hospitalisation before receiving allowance
• Dental expenses for accident or injury
• Dental expenses for acute pain
• Overseas funeral costs
• Additional travel expenses for injury or sickness
• Additional expenses for interrupted travel
• Travel insurance extension for a delayed trip
• Additional expenses for a lost passport
• Additional expenses for a sick relative
• Additional expenses for resumption of journey interrupted for a relative
• Cancellation covered
• Cancellation expenses
• Cancellation for frequent flyer points
• Cancellation expenses for travel agent fees
• Cancellation for insolvency of a travel agent
• Cancellation expenses for redundancy
• Cancellation expenses for defence and emergency workers
• Cancellation expenses for cancellation of work leave
• Cover for transport incidents
• Cover for strikes
• Cover for mental health
• Cover for COVID-19
• Cover for pandemics
• Cover for natural disasters
• Cover for civil unrest
• Cover for terrorism
• Cover for war
• Additional expenses for a special event
• Additional expenses for pre-paid travel arrangements
• Limit for travel delay expenses
• Hours before travel delay covered
• Limit per 24 hours for travel delay
• Limit for a single unspecified item
• Limit for a video or photo camera
• Limit for prescribed medications
• Overall limit for specified items
• Cover for baggage in a car during the day
• Cover for baggage in a car overnight
• Cover for valuables in a car
• Cover for lost or stolen cash
• Limit for baggage lost temporarily
• Hours before cover applies for baggage lost temporarily
• Rental car excess
• Snow sports
• Mopeds and motorcycles
• Bungee jumping
• Horse riding
• High altitude hiking
• White water rafting
• Paragliding
• Hot air ballooning
• Hang gliding

Displaying all 91 products

• Brand (A-Z)

Limit for additional meal and accommodation expenses if scheduled transport is delayed.

Your filters

This overall score is based on our expert assessment of what the policy covers, price and how easy it is to understand and buy. A higher score is better.

1Cover Comprehensive

1Cover Frequent Traveller

1Cover Medical Only

AANT Annual Multi-Trip

AANT Basics

AANT Essentials

AANT Premium

AHM Comprehensive

AHM Comprehensive Multi-Trip

AHM Medical Only

Battleface Covid Essentials

Battleface Discovery

Cover-More Basic

Cover-More Comprehensive

Cover-More Comprehensive Multi-Trip

Cover-More Comprehensive Plus

Cover-More Comprehensive Plus Multi-Trip

FastCover Basics

FastCover Comprehensive

FastCover Frequent Traveller Saver

FastCover Standard Saver

Flight Centre Multi-Trip YourCover Essentials

Flight Centre Multi-Trip YourCover Plus

Flight Centre YourCover Essentials

Flight Centre YourCover Plus

Go Insurance Go Basic

Go Insurance Go Basic Annual Multi-Trip

Go Insurance Go Plus

Go Insurance Go Plus Annual Multi-Trip

InsureandGo Bare Essentials

InsureandGo Gold

InsureandGo Silver

Jetstar Comprehensive

Medibank Comprehensive

Medibank Medical Only

Medibank Multi-Trip Comprehensive

NIB Annual Multi-Trip

NIB Comprehensive

NIB Essentials

NRMA Comprehensive

NRMA Comprehensive Multi-Trip

NRMA Essentials

Qantas Annual Multi-Trip

Qantas International Comprehensive

RAA Essentials

RAA Multi-Trip

RAA Premium

RAC Annual Multi-Trip

RAC Comprehensive

RAC Essentials

RAC Medical Only

RACQ Annual Multi-Trip

RACQ Premium

RACQ Standard

RACT Annual Multi-Trip

RACT Comprehensive

RACT Essentials

RACV Annual Multi-Trip

RACV Basics

RACV Comprehensive

RACV Essentials

Southern Cross Travel Insurance (SCTI) Annual Multi-Trip

Southern Cross Travel Insurance (SCTI) Comprehensive

Southern Cross Travel Insurance (SCTI) Medical Only

Tick Travel Insurance Basic

Tick Travel Insurance Budget

Tick Travel Insurance Standard

Tick Travel Insurance Top

Travel Insurance Direct Annual Multi-Trip

Travel Insurance Direct Basics

Travel Insurance Direct The Works

Virgin Australia International Plan (bought with flight purchase)

Virgin Australia Travel Safe International

Virgin Australia Travel Safe International Multi-Trip

Virgin Australia Travel Safe Plus International

Virgin Australia Travel Safe Plus International Multi-Trip

WAS Insurance Covid Essentials

WAS Insurance Discovery

Webjet Travel Safe International

Webjet Travel Safe International Multi-Trip

Webjet Travel Safe Plus International

Webjet Travel Safe Plus International Multi-Trip

World Nomads Explorer

World Nomads Standard

World2Cover Annual Multi-Trip

World2Cover Basics

World2Cover Essentials

World2Cover Top

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11 Best Travel Insurance Companies in August 2024

Many, or all, of the products featured on this page are from our advertising partners who compensate us when you take certain actions on our website or click to take an action on their website. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

If the past few years have shown us anything, it’s that travelers need to be prepared for the unexpected — from a pandemic to flight troubles to the crowded airport terminals so many of us have encountered.

If you don't have sufficient travel insurance coverage via your credit card , you can supplement your policies with third-party plans.

Whether you’re looking for an international travel insurance plan, emergency medical care or a policy that includes extreme sports, these are the best travel insurance providers to get you covered.

How we found the best travel insurance

We looked at quotes from various companies for a 10-day trip to Mexico in September 2024. The traveler was a 55-year-old woman from Florida who spent $3,000 total on the trip, including airfare.

On average, the price of each company’s most basic coverage plan was $126.53. The costs displayed below do not include optional add-ons, such as Cancel For Any Reason coverage or pre-existing medical condition coverage.

Read our full analysis about the average cost of travel insurance so you can budget better for your next trip.

However, depending on the plan, you may be able to customize at an added cost.

As we continue to evaluate more travel insurance companies and receive fresh market data, this collection of best travel insurance companies is likely to change. See our full methodology for more details.

Best insurance companies

Types of travel insurance

What does travel insurance cover, what’s not covered, how much does it cost, do i need travel insurance, how to choose the best travel insurance policy, what are the top travel destinations in 2024, more resources for travel insurance shoppers.

Top credit cards with travel insurance

Methodology

Best travel insurance overall: berkshire hathaway travel protection.

Berkshire Hathaway Travel Protection

• ExactCare Value (basic) plan is among the least expensive we surveyed.
• Speciality plans available for road trips, luxury travel, adventure activities, flights and cruises.
• Company may reimburse claimants faster than average, including possible same-day compensation.
• Multiple "Trip Delay" coverage types might make claims confusing.
• Cheapest plan only includes fixed amounts for its coverage.

Under the direction of chair and CEO Warren Buffett, Berkshire Hathaway Travel Protection has been around since 2014. Its plans provide numerous opportunities for travelers to customize coverage to their needs.

At $135 for our sample trip, the ExactCare Value (basic) plan from Berkshire Hathaway Travel Protection offers protection roughly $10 above the average price.

Want something cheaper? Air travelers looking for inexpensive, less comprehensive protections might opt for a basic AirCare plan that includes fixed amounts for its coverage .

Read our full review of Berkshire Hathaway .

What else makes Berkshire Hathaway Travel Protection great:

Pre-existing medical condition exclusion waivers available at nearly all plan levels. 

Plans available for travelers going on a cruise, participating in extreme sports or taking a luxury trip.

ExactCare Value (basic) plan was among the least expensive we surveyed.

Best for emergency medical coverage: Allianz Global Assistance

Annual or single-trip policies are available.

• Multiple types of insurance available.
• All plans include access to a 24/7 assistance hotline.
• More expensive than average.
• CFAR upgrades are not available.
• Rental car protection is only available by adding the One Trip Rental Car protector to your plan or by purchasing a standalone rental car plan.

Allianz Global Assistance is a reputable travel insurance company offering plans for over 25 years. Customers can choose from a variety of single and annual policies to fit their needs. On top of comprehensive coverage, some travelers might opt for the more affordable OneTrip Cancellation Plus, which is geared toward domestic travelers looking for trip protections but don’t need post-departure benefits like emergency medical or baggage lost.

For our test trip, Allianz Global Assistance’s basic coverage cost $149, about $22 above average.

What else makes Allianz Global Assistance great:

Annual and single-trip plans.

Plans are available for international and domestic trips.

Stand-alone and add-on rental car damage product available.

Read our full review of Allianz Global Assistance .

Best for travelers with pre-existing medical conditions: Travel Guard by AIG

Travel Guard by AIG

• Offers last-minute coverage.
• Pre-Existing Medical Conditions Exclusion Waiver available at all plan levels.
• Plan available for business travelers.
• Cancel For Any reason coverage only available for higher-level plans, and only reimburses up to 50% of the trip cost.
• Trip interruption coverage doesn't apply to trips paid for with points and miles.

Travel Guard by AIG offers a variety of plans and coverages to fit travelers’ needs. On top of more standard trip protections like trip cancellation, interruption, baggage and medical coverage, the Cancel For Any Reason upgrade is available on certain Travel Guard plans, which allows you to cancel a trip for any reason and get 50% of your nonrefundable deposit back as long as the trip is canceled at least two days before the scheduled departure date.

At $107 for our sample trip, the Essential plan was below average, saving roughly $20.

What else makes Travel Guard by AIG great:

Three comprehensive plans and a Pack N' Go plan for last-minute travelers who don't need cancellation benefits.

Flight protection, car rental, and medical evacuation coverage, as well as annual plans available.

Pre-existing medical conditions exclusion waiver available on all plan levels, as long as it's purchased within 15 days.

Read our full review of Travel Guard by AIG .

Best for those who pack expensive equipment: Travel Insured International

Travel Insured International

• Higher-level plan include optional add-ons for event tickets and for electronic equipment
• Rental car protection add-on for just $8 per day, even on lower-level plan.
• Many of the customizations are only available on the higher-tier plan.
• Coverage cost comes in above average in our latest analysis.

Travel Insured International offers several customization options. For instance, those going to see a show may want to add on event ticket registration fee protection. Traveling with expensive gear?Consider adding on coverage for electronic equipment for up to $2,000 in coverage.

Be sure to check which policies are available in your state. You will need to input your destination, residence, trip dates and the number of travelers to get a quote and see coverages.

What else makes Travel Insured International great:

Comprehensive plans include medical expense reimbursement accidents, sickness, evacuation and pre-existing conditions, depending on the plan.

Flight plans include coverage for missed and canceled flights and lost or stolen baggage.

Read our full review of Travel Insured International .

Best for adventurous travelers: World Nomads

World Nomads

• Travelers can extend coverage mid-trip.
• The standard plan covers up to $300,000 in emergency evacuation costs.
• Plans automatically cover 200+ adventurous activities.
• No Cancel For Any Reason upgrades are available.
• No pre-existing medical condition waivers are available.

Many travel insurance plans contain exclusions for adventure sports activities. If you plan to ski, bungee jump, windsurf or parasail, this might be a plan to consider.

Note that the Standard plan ($72 for our sample trip), while the most affordable, provides less coverage than other plans. But it can be a good choice for travelers who are satisfied with trip cancellation and interruption coverage of $2,500 or less, do not need rental car damage protection, find the limits to be sufficient and do not need coverage for certain more adventurous activities.

What else makes World Nomads great:

Comprehensive international travel insurance plans.

Coverage available for adventure activities, such as trekking, mountain biking and scuba diving.

Read our full review of World Nomads .

Best for medical coverage: Travelex Insurance Services

Travelex Insurance Services

• Top-tier plan doesn’t break the bank and provides more customization opportunities.
• Offers a plan specifically for domestic travel.
• Sells a post-departure medical coverage plan.
• Fewer customization opportunities on the Basic plan.
• Though perhaps a plus for domestic travelers, keep in mind the Travel America plan only covers domestic trips.

For starters, basic coverage from Travelex Insurance Services came in at $125, almost exactly average for our sample trip.

Travelex’s plans focus heavily on providing protections that are personalized to your travel style and trip type.

While the company does offer comprehensive plans that include medical benefits, you can also choose between cheaper plans that don’t provide cancellation coverage but do offer protections during your travels.

Read our full review of Travelex Insurance Services .

What else makes Travelex Insurance Services great:

Three comprehensive plans available, two of which cover international trips.

Offers a post-departure plan geared exclusively toward disruptions after you leave home.

Two flight insurance plans available.

Best if you have travel credit card coverage: Seven Corners

Seven Corners

• Annual, medical-only and backpacker plans are available.
• Cancel For Any Reason upgrade is available for the cheapest plan.
• Cheapest plan also features a much less costly Interruption for Any Reason add-on.
• Offers only one annual policy option.

Each Seven Corners plan offers several optional add-ons. Among the more unique is a Trip Interruption for Any Reason, which allows you to interrupt a trip 48 hours after the scheduled departure date (for any reason) and receive a refund of up to 75% of your unused nonrefundable deposits.

» Jump to the best cards with travel insurance

The basic coverage plan for our trip to Mexico costs $124 — right around the average.

What else makes Seven Corners great:

Comprehensive plans for U.S. residents and foreigners, including travelers visiting the U.S.

Cheap add-ons for rental car damage, sporting equipment rental or trip interruption for any reason.

Read our full review of Seven Corners .

Best for long-term travelers: IMG

• Coverage available for adventure travelers.
• Offers direct billing.
• Claim approval can be lengthy.

While some travel insurance companies offer just a handful of plans, with IMG, you’ll really have your pick. Though this requires a bit more research, it allows you to search for coverage that fits your travel needs.

However, travelers will want to be aware that IMG’s iTravelInsured Travel Lite is expensive. Coming in at $149.85, it’s the costliest plan on our list.

Read our full review of IMG .

What else makes IMG great:

More affordable than average.

Many plans to choose from to fit your needs.

Best for travelers with unpredictable work demands: Tin Leg

• In addition Cancel For Any Reason, some plans offer cancel for work reason coverage.
• Adventure sports-specific coverage is available.
• Plans have overlap that can be hard to distinguish.
• Only one plan includes Rental Car Damage coverage available as an add-on.

Tin Leg’s Basic plan came in at $134 for our sample trip, adding about $8 onto the average basic policy cost. Note that you’ll pay a lot more if you shop for the most comprehensive coverage, and there are eight plans to choose from for trips abroad.

The multitude of plans can help you find coverage that fits your needs, but with so many to choose from, deciding can be daunting.

The only real way to figure out your ideal plan is to compare them all, look at the plan details and decide which features and coverage suit you and your travel style best.

Read our full Tin Leg review .

Best for booking travel with points and miles: TravelSafe

• Covers up to $300 redepositing points and miles on eligible canceled award flights.
• Optional add-on protection for business equipment or sports rentals.
• Multi-trip or year-long plans aren’t available.

Selecting your travel insurance plan with TravelSafe is a fairly straightforward process. The company’s website also makes it easy to visualize how optional add-on elements influence the total cost, displaying the final price as soon as you click the coverage.

However, at $136, the Basic plan was among the more expensive for our trip to Mexico.

What else makes TravelSafe great:

Rental car damage coverage add-on is available on both plans.

Cancel For Any Reason coverage available on the TravelSafe Classic plan.

Read our full TravelSafe review .

Best for group travel insurance: HTH Insurance

HTH Travel Insurance

• Covers travelers up to 95 years old.
• Includes direct pay option so members can avoid having to pay up front for services.
• A 24-hour delay is required for baggage delay coverage on the TripProtector Economy plan.
• No waivers for pre-existing conditions on the lower-level plan.

HTH offers single-trip and multitrip medical insurance coverage as well as trip protection plans.

At around $125, the Trip Protector Economy policy is at the average mark for plans we reviewed.

You can choose to insure group trips for educators, crew, religious missionaries and corporate travelers.

What else makes HTH Insurance great:

Medical-only coverage and trip protection coverage.

Lots of options for group travelers.

Read our full review of HTH Insurance .

As you shop for travel insurance, you’ll find many of the same coverage categories across numerous plans.

Trip cancellation

This covers the prepaid costs you make for your trip in cases when you need to cancel for a covered reason. This coverage helps you recoup upfront costs paid for flights and nonrefundable hotel reservations.

Trip interruption

Trip interruption benefits generally involve disruptions after you depart. It helps reimburse costs incurred for flight delays, cancellations and plenty of other covered disruptions you might encounter during your travels.

This coverage can cover the costs for you to return home or reimburse unexpected expenses like an extra hotel stay, meals and ground transportation.

Trip delay coverage helps cover unexpected costs when your trip is delayed. This is another coverage that helps offset the costs of flight trouble or other travel disruptions.

Note that many policies have a total amount a traveler can claim, with caps on per diem benefits, too.

Cancel For Any Reason

Cancel For Any Reason coverage allows you to recoup some of the upfront costs you paid for a trip even if you’re canceling for a reason not otherwise covered by your standard travel insurance policy.

Typically, adding this protection to your plan costs extra.

Baggage delay

This coverage helps cover the costs of essential items you might need when your luggage is delayed. Think toiletries, clothing and other immediate items you might need if your luggage didn’t make it on your flight.

Many travel insurance plans with baggage delay protection will specify how long (six, 12, 24 hours, etc.) your luggage must be delayed before you can make a claim.

Lost baggage

Used for travelers whose luggage is lost or stolen, this helps recoup the lost value of the items in your bag.

You’ll want to make sure you closely follow the correct procedures for your plan. Many plans include a maximum total amount you can claim under this coverage and a per-item cap.

Travel medical insurance

This covers out-of-pocket medical costs when travelers run into an emergency.

Because many travelers’ health insurance plans don’t cover medical care overseas, travel medical insurance can help offset out-of-pocket health care costs.

In addition to emergency medical coverage, many plans have medical evacuation or repatriation coverage for costs incurred when you must be taken to a hospital or return to your home country because of a medical situation.

Most travel insurance plans cover many trip protections that can help you be prepared for unexpected travel disruptions and expenses.

These coverages are generally aimed at protecting the money you put into your trip, expenses you incur because of travel trouble and costs incurred if you have a medical emergency overseas.

On top of core coverages like trip cancellation and interruption and travel medical coverage, some plans offer add-on options like waivers for pre-existing conditions, rental car collision damage waivers or adventure sports riders. These usually cost extra or must be added within a specified timeframe.

Typical travel insurance policies offer coverage for many unforeseen events, but as you research to select a plan, consider your needs. Though every plan differs, there are some commonly excluded coverages.

For instance, you typically can’t get coverage for a named storm if you bought the coverage after the storm was named. In other words, if you have a trip to the Caribbean booked for Sept. 25 and on Sept. 20 a hurricane develops and is named, you generally won’t be able to buy a travel insurance plan Sept. 21 in hopes of getting your money back.

Many plans also don’t cover activities performed under the influence of drugs or alcohol or any extreme sports. If the latter applies to you, you might want to consider a plan with specific coverages for adventure-seekers.

For numerous plans, a few other situations don’t qualify as an acceptable reason to cancel and make a claim, such as fear of travel, medical tourism or pregnancies (unless you booked a trip and bought insurance before you became pregnant or there are complications with the pregnancy). This is where a Cancel For Any Reason add-on to your coverage can be helpful.

You can also run into trouble if you give up on a trip too soon: a minor (or even multihour) flight delay likely isn’t sufficient to cancel your entire trip and get reimbursed through your plan. Be sure to review what requirements your specific plan has when it comes to canceling a trip, claiming trip interruption, etc.

Travel insurance costs vary widely. The final price of your plan will fluctuate based on your age, length of trip and destination.

It will also depend on how much coverage you need, whether you add on specialized policies (like Cancel For Any Reason or pre-existing conditions coverage), whether you plan to participate in extreme sports and other factors.

In our examples above, for instance, the 35-year-old traveler taking a $2,000 trip to Italy would have spent an average $76 for a basic plan to get coverage for things like trip cancellation and interruption, baggage protection, etc. That’s a little less than 4% of the total trip cost — lower than average.

If there were multiple members in a traveling party or if they were going on, say, a rock-climbing or bungee-jumping excursion, the costs would go up.

On average, travel insurance comes to about 5% to 10% of the trip cost. However, considering many of the plans reimburse up to 100% of the trip cost (or more) for disruptions like trip cancellation or interruption, it can be a worthwhile expense if something goes wrong.

It depends. Consider the following factors that might affect your decision: You’re young and healthy, all your bookings are refundable or cancelable without a penalty, your flights are nonstop, you’re not checking bags and a credit card you carry offers some travel protections . In that case, travel insurance might not be necessary.

On the other hand, if you prepaid a large chunk of money for a nonrefundable African safari, you’re going on a Caribbean cruise in the middle of a hurricane season or you’re going somewhere where the cost of health care is high, it’s not a bad idea to buy a travel insurance plan. Here’s how to find the best travel insurance coverage for you.

If you’re thinking of booking a trip and not planning to buy travel insurance, you may want to consider at least booking refundable airfare and not prepaying for hotel, rental car and activity reservations. That way, if something goes wrong, you can cancel without losing any money.

Selecting the best travel insurance policy comes down to your needs, concerns, preferences and budget.

As you book, take a few minutes to consider what most concerns you. Is it getting stranded because of flight trouble? Having the ability to cancel for any reason you see fit without losing money? Getting sick or injured right before departure and needing to postpone the trip? Injuring yourself or falling ill while overseas?

Ultimately, you want a plan that protects you, your money and the large investment in your trip — but doesn’t cost too much, either.

Medical coverage. If your priority is having adequate medical coverage abroad, you might want to look for plans with high limits for medical emergencies and medical evacuation.

Complex travel itinerary. If your itinerary has lots of flight connections, prepaid hotels and deposits for activities you can’t get back, prioritizing a plan with the best coverage for trip cancellations or interruptions may land at the top of your list.

Travel uncertainty. If you’re on the fence about a trip and have nonrefundable reservations, you may want to select a plan with a Cancel For Any Reason coverage option, which can help you recoup about 50% to 75% of the costs. This helps provide peace of mind, placing the decision on whether to travel entirely in your hands.

Car rentals. If you’re renting a car, a collision damage waiver is often worth looking into.

The following destinations are the top insured destinations in 2024, according to Squaremouth (a NerdWallet partner).

The Bahamas.

Costa Rica.

Antarctica.

In 2022, travelers spent about 25.53% more on trips than they did before the pandemic.

As of December, NerdWallet analysis determined travel prices are 10% higher than pre-pandemic. Each statistic makes a strong case for protecting your travel investment as you plan your next trip.

Bookmark these resources to help you make smart money moves as you shop for travel insurance.

What is travel insurance?

CFAR explained.

Is travel insurance worth getting?

10 credit cards that provide travel insurance.

We used the following factors to choose insurance providers to highlight:

Breadth of coverage: We looked at how many plans each company offered plus the range of their standard plans. 

Depth of coverage: We considered two data points to get a sense of how much each company pays out for common travel issues — the maximum caps for trip cancellation and trip interruption claims.

Cost: By looking at the costs for basic coverage across multiple companies, we determined an average cost for shoppers to benchmark plan prices against.

Customizability: While standard plans can cover a lot of ground, sometimes you need something a little more personal.

Customer satisfaction. Using data from Squaremouth when available, and Google Reviews as a backup, we can give kudos to companies with better track records from their clients.

No, it doesn’t necessarily get more expensive the longer you wait to purchase. However, as you put off buying insurance, you may lose access to potential plans and coverage options.

In general, buying travel insurance within a few days to two weeks of prepaying or making an initial deposit for your trip is your best bet. Assuming you’re not booking last-minute, this will provide you with access to the widest possible range of coverage options. It also helps prevent any medical conditions or storms that pop up between booking and buying a plan from ending up as excluded situations, which won’t be covered by your plan.

But, generally, many plans do allow you to buy coverage quite close to your departure date.

To get the most out of your travel insurance plan, buy it soon after making your initial prepayment or deposit to ensure you have access to the biggest menu of plans possible.

Select a plan that’s comprehensive enough to cover the travel scenarios you’re most concerned about or likely to encounter but not too expensive or laden with protections you’d never likely need.

Whatever your coverage, thoroughly review the plan so you understand what’s covered and what’s not, plus how to adhere to the plan’s rules for making a claim.

Travelers frequently use phrases like “trip insurance” and “travel insurance,” as well as “trip protection,” interchangeably, but they do mean different things, according to Stan Sandberg, founder of insurance comparison site TravelInsurance.com.

Trip insurance, or trip protection, generally refers to predeparture (or preevent) coverage if you need to cancel. You may see these plans sold by airlines, online travel agencies or even ticketed event sellers.

“You could refer to it as the portion that protects the investment in the trip,” Sandberg says.

A travel insurance plan typically includes that — plus more comprehensive benefits to protect you during your trip, from medical coverage to trip delay and lost baggage protections, and many more elements, depending on the plan.

Though travel insurance is typically not required for international trips, your personal circumstances will play a key role in whether it’s a good investment.

For instance, young, healthy travelers with few prepaid trip expenses embarking on a relatively risk-free trip may not see a need to buy a plan.

Older travelers with complicated itineraries who are visiting destinations where they could potentially fall ill or get injured — or who could encounter bad weather or some other disrupting factor along the way — may want to buy coverage.

Consider a few key questions:

How well would your health insurance plan cover you if you needed to visit a hospital overseas?

How much did you prepay for a hotel or rental car?

How much money would you be out if weather or some other flight issue derailed your itinerary?

Could you afford an unexpected night in a city where you have a connecting flight?

Do you already have a credit card that provides some travel protections?

Your answers to these questions can help you decide whether you need travel insurance for your international trip.

In general, buying travel insurance

within a few days to two weeks of prepaying or making an initial deposit

for your trip is your best bet. Assuming you’re not booking last-minute, this will provide you with access to the widest possible range of coverage options. It also helps prevent any medical conditions or storms that pop up between booking and buying a plan from ending up as excluded situations, which won’t be covered by your plan.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024 :

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Wells Fargo Autograph℠ Card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

On a similar note...

Australia: 2022 Travel Insurance Outlook

Psyche of the Australian Endemic Traveler: 2022 Travel Insurance Outlook

Relative to Asia-Pacific counterparts, Australia makes up for the lowest percentage of travelers intending to purchase travel insurance for their domestic (44%) and regional/international trips (55%). In the regard of travel insurance, most Australian travelers do not have a preferred brand.

Emergency medical is ranked the top when it comes to the most valued coverage in travel insurance. There is also some potential to tap on in the regard of their openness to purchase insurance from travel players.

Let’s get into the specifics of consumer sentiments in the Australian market when it comes to embedded travel insurance. The consumer research is part of Ancileo’s 2022 Travel Insurance Whitepaper , in which you can find the key highlights gathered from the global research deck in our post here .

Outlook of Travel Insurance in Australia

Despite the relatively meager 55% who would purchase travel insurance for their vacation in 2022, 74% amongst those not planning to travel indicated that they would purchase travel insurance if they were to travel for essential reasons. Key statistics specific to consumers profiles include 67% of the boomers (55-69) indicating that they will purchase travel insurance for all types of travel, and 57% amongst travelers intending to travel internationally are Gen X and Y (25-55).

Preferred brands to get travel insurance

  Majority have no brand loyalty towards insurer brands but there are preferred brands that stood out as shown in the graphic above. Carole Tokody, CEO of Crisis Cover, posited a lack of certainty that consumers experience when it comes to what they are covered for. As policies are generally sold with complex wordings, offering simplicity and transparency in the offerings is something insurers and intermediaries-alike can leverage upon to improve buy-in.

  Pricing is the top influencing factor when evaluating a travel insurance plan to purchase. Other influencing factors include COVID-19 benefits which hold significant importance to travelers aged 35 and above, and that personalisation of plan is most valued by budget travelers and travelers intending to travel with their parents/spouses.

Why buy insurance? As it has been iterated above, emergency & medical expenses coverage is perceived as a key priority across all age groups . Also, trip cancellation and baggage coverages are particularly valued by domestic travelers going on short trips (1-3 nights), and travelers intending to go on resort-based holiday (i.e. Disney World).

Top reasons to buy travel insurance

Where is Australia now in Embedded Insurance?

Reasons to buy/not buy insurance via in-path/embedded means

  As with the other markets, convenience and price discounts make for strong influencing factors for consumers to buy travel insurance via in-path/embedded means. Other factors include personalization of plan especially for purchase through travel players. Majority of the luxury travelers (first class flyers) indicate a preference to purchase directly from their preferred insurer.

You can tell from the reasons cited by Australian travelers that deter them from buying via in-path/embedded means center around consumer psychoeducation . Consumers want clarity on what they are paying for, and evaluation is not briefly done at the point-of-purchase but a process that takes time and various interventions to psychoeducate the consumer.

Brett Thomson, General Manager of Corporate Travel at TAG, a global travel and event management company, opined that various players need to align in partnerships to provide a more streamlined experience to the end user. There is great potential in capitalizing upon travel technology for risk management and personalization of offerings.

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