cgu travel insurance reviews

CGU Travel Insurance

Our verdict: although cgu has a good range of benefits and customisation options, it was one of the only brands we found with absolutely no cover for covid-19..

In this guide

Summary of CGU Platinum Plan

How does cgu travel insurance cover covid-19, what policies does cgu offer, here's a breakdown of cgu travel insurance features, standard features, optional add-ons, how to make a cgu travel insurance claim, here's the bottom line about cgu travel insurance, frequently asked questions, request travel insurance quotes and compare policies.

Destinations

• Financial default is covered up to $2,500, so you'll be protected if a provider goes bust. Many travel insurance brands don't provide any cover at all.
• Riding a motorbike or moped is covered as standard, as long as you have the appropriate licence and are behaving in a safe way.
• There's no cover for any claims related to COVID-19, including overseas medical care. This is extremely rare. Most travel insurance brands offer at least some cover.
• There's no option to add an adventure pack so some higher-risk activities can't be covered, such as quad biking, parachuting or trekking the Kokoda Trail.

Compare other options

Table updated October 2023

CGU offers no cover for any claims related to COVID-19. This is extremely rare.

Most Australian travel insurance brands offer some cover for COVID-19. Often, brands will cover overseas medical expenses incurred as a result of COVID-19 and some brands even cover the cost of delays, cancellations, emergency transport or accommodation costs, and other related incidents.

CGU offers six insurance policies to travellers. The Platinum Plan, Premium Plan, Essentials Plan, Domestic Plan and Cancellation Only Plan.

Cancellation-Only

Annual Multi-Trip

The insurer of this product is Insurance Australia Limited. It comes with a cooling-off period of 21 days and choice of $200 standard excess for international plans.

These are some of the main insured events that CGU will cover.

Be aware, some of these benefits only apply on the Premium International Plan and exclusions apply. Always read the PDS.

• Overseas medical treatment
• Lost, damaged or stolen property
• Trip cancellation or amendment
• Additional accommodation and transport
• Rental vehicle excess
• Financial default
• Theft of money
• Luggage and travel delay
• Kidnap and hijack
• Personal liability
• Accidental disability
• Accidental death

CGU also offers two add-ons that provide cover for a wider range of risks.

• Ski and Winter Sports Option. Extend your policy to cover you while on the slopes, plus a range of specific risks such as piste closure, life passes, and avalanche.
• Cruise Cover Extends your insurance policy to cover you while on a cruise as well as a range of cruise-related risks such as marine rescue, shore excursion cancellation, and formal attire. li>

Unfortunately, travel insurance doesn't cover everything. Generally, CGU will not pay your claim if it relates to:

• COVID-19 or any other pandemic or epidemic
• Unlawful, wreckless or unreasonably unsafe behaviour by you
• Behaviour while you were drunk or under the influence of drugs
• Expenses related to a pre-existing medical condition not listed on your policy
• An act of war, invasion or revolution
• Mandatory quarantines or isolations
• You being unfit to travel or travelling against medical advice
• Childbirth or pregnancy complications after the 24th week of gestation
• An elective medical or dental treatment , cosmetic procedure or body modification (including tattoos or piercing)
• Self-inflicted injury or illness, suicide or attempted suicide

Make sure you review the CGU PDS for a detailed breakdown of what won't be covered, found under its list of general exclusions .

To start your claim, call CGU on 13 24 80. You'll need any relevant evidence or supporting documentation on hand, including medical reports, police reports, receipts, photos, tickets, etc.

Once your claim is lodged with CGU, a case manager will be allocated and you'll be contacted regarding the next steps.

While CGU has some good travel insurance benefits that other brands are missing, such as cover for financial default and loss of income, it lags in some major areas.

Namely, COVID-19. CGU offers no protection whatsoever for claims related to COVID-19, including overseas medical expenses. Many other brands cover this as standard, and some even cover any COVID-19 related incident outside of your control.

While motorcycle riding is covered as standard, there is also limited protection for adventure activities and cover for pregnancy ends at the end of the 24th week.

I'm based in SA and can't buy CGU travel insurance. Why?

If you're based in SA, WA or the NT you'll need to contact one of CGU's insurance partners or associated insurance brokers to buy a policy.

Is there an age limit for CGU travel insurance?

Generally speaking, there is no age limit for CGU travel insurance. However, age limits may come into force depending on your location or length of trip..

Does CGU offer emergency help while overseas?

Yes, you can call CGU's emergency assistance line on 0288 950 698, 24/7.

Add kids under the age of 1 by typing a “0” 0 traveller(s)

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Compare other products from CGU

• CGU home insurance
• CGU car insurance
• CGU motorcycle insurance
• CGU caravan insurance
• CGU landlord insurance

Nicola Middlemiss

Nicola Middlemiss is a contributing writer at Finder, with a special interest in personal finance and insurance. Formerly a business and finance journalist, Nicola has written thousands of articles helping Australians better understand insurance and grow their personal wealth. She has contributed to a wide range of publications, including Domain, the Educator, Financy, Fundraising and Philanthropy, Insurance Business, MoneyMag, Mortgage Professional, Yahoo Finance, Your Investment Property, and Wealth Professional. Nicola has a Tier 1 General Insurance (General Advice) certification and a Bachelor's degree from the University of Leeds. See full bio

• Personal finance
• Personal insurance, including car, health, home, life, pet and travel insurance
• Commercial business insurance

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Domestic travel insurance can provide cover for trip cancellation (domestic flights), loss or damage to luggage and expensive items, car rental excess charges and much more. Find out why domestic travel insurance is worth getting and compare policies from Australian insurers.

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4 Responses

Travel Insurance – Can you let me know if I can get 12months cover as I plan to do maybe three trips in this period. Japan, Europe, USA. Can you give me contact details so I can obtain quote.

Thanks for leaving a question on finder.

Unfortunately, finder.com.au does not currently have access to this travel insurance brand. If you are looking for an Annual Multi trip insurance, you can compare and weigh your options here:

https://www.finder.com.au/travel-insurance/annual-multi-trip-travel-insurance

You will have to choose worldwide when filling out the form.

Cheers, Joel

Travel Insurance query – I am 24 years of age, flying Perth to Paris depart 21 Sept arrive 22 Sept and then taking the train Paris to London on 24 Sept to study for several years in England. I would like one way cover for the trip, ‘super’ cover. Can you do this? What is the premium? How do I get this cover – note there is no ‘return’ date. Regards Amy

Thanks for your question. finder.com.au is a comparison service and not an insurer. You’ll need to contact CGU directly as they are not part of the panel of insurers that we have access to.

All the best, Richard

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The 5 Best Annual Travel Insurance Plans of 2024

Allianz Travel Insurance »

AIG Travel Guard »

Seven Corners »

GeoBlue »

Trawick International »

Why Trust Us

U.S. News evaluates ratings, data and scores of more than 50 travel insurance companies from comparison websites like TravelInsurance.com, Squaremouth and InsureMyTrip, plus renowned credit rating agency AM Best, in addition to reviews and recommendations from top travel industry sources and consumers to determine the Best Annual Travel Insurance Plans.

Table of Contents

• Allianz Travel Insurance
• AIG Travel Guard

Buying travel insurance can be a smart move for most trips, but those who travel more than a few times a year should consider an annual travel insurance policy. Whether you regularly travel for business and/or take several vacations a year, annual travel insurance plans can help you get the coverage you need without having to price out and purchase protection every time you leave home.

If you find yourself in a situation where an annual plan makes sense, know that not all travel insurance companies offer this kind of coverage. You'll also want to consider the available annual travel insurance plans to see which options make sense for your travel style and the level of coverage you want.

Frequently Asked Questions

Annual travel insurance plans all work in their own way, but the majority let travelers pay one annual premium for coverage that lasts for up to 364 days. These plans often limit the length of individual trips that are covered within the coverage year. Per-trip and annual limits on coverage can also apply.

In some cases, annual travel insurance plans require a deductible or coinsurance for certain types of coverage. If you're considering an annual travel insurance plan because you take multiple trips each year, make sure you read over the policy details and understand all coverage limits and trip limits that apply.

The cost of annual travel insurance typically varies based on factors like the age of the travelers applying, included benefits and coverage limits. You will want to shop around to compare plans across multiple providers using a platform like TravelInsurance.com or Squaremouth before you settle on a travel insurance policy.

To provide an example of the cost of annual travel insurance, U.S. News applied for a quote for two 40-year-old travelers seeking coverage for eight trips over a 12-month period. The Squaremouth travel insurance portal quoted policies with costs that range from $206 for the GeoBlue Trekker Essential plan to $610 for the Safe Travels Annual Deluxe plan by Trawick International.

Annual travel insurance can be worth it if you take multiple trips each year and want to make sure you always have coverage in place. After all, the alternative to having a multitrip policy is buying a new travel insurance plan for every vacation you take. That's not always feasible for frequent travelers who are always jetting off somewhere new – often at the last minute.

Just keep in mind that annual travel insurance plans tend to come with lower coverage limits than plans for single trips, and that you'll pay a premium for coverage that comes with comprehensive benefits and high limits for medical expenses and emergency evacuation.

• Allianz Travel Insurance: Best Overall
• AIG Travel Guard: Best for Basic Coverage
• Seven Corners: Best for Medical
• GeoBlue: Best for Expats
• Trawick International: Best for the Cost

Tailor your annual travel insurance plan to your needs

Most plans include coverage for trip cancellation and interruption, travel delays, medical expenses, and more

Lowest-tier plans (AllTrips Basic and AllTrips Prime) come with no or relatively low coverage limits for trip cancellation

Most annual plans (except for AllTrips Premier) do not cover trips longer than 45 days

• Trip cancellation coverage worth up to between $2,000 and $15,000
• Trip interruption coverage worth up to between $2,000 and $15,000
• Emergency medical coverage worth up to $50,000
• Up to $500,000 in emergency medical transportation coverage
• Up to $2,000 in coverage for lost or damaged baggage
• Up to $2,000 in coverage for baggage delays
• Travel delay coverage worth up to $1,500 ($300 daily limit)
• Rental car coverage worth up to $45,000
• Up to $50,000 in travel accident coverage
• 24-hour hotline assistance and concierge service

SEE FULL REVIEW »

Annual Travel Insurance Plan offers year-round travel insurance protection

Relatively high limits for medical expenses ($50,000) and emergency evacuation ($500,000)

No trip cancellation coverage and relatively low limit ($2,500) for trip interruption coverage

No coverage for preexisting medical conditions

• Up to $2,500 in coverage for trip interruption
• Up to $1,500 in coverage for trip delays of five-plus hours ($150 per day limit)
• Missed connection coverage worth up to $500
• Up to $2,500 in baggage insurance
• Baggage delay coverage worth up to $1,000 for delays of at least 12 hours.
• Up to $50,000 for emergency medical expenses ($500 for emergency dental sublimit)
• Up to $500,000 for emergency evacuation and repatriation of remains
• Up to $50,000 in accidental death and dismemberment (AD&D) insurance
• Up to $100,000 in protection for security evacuation

Provides coverage worth up to $250,000 for emergency medical expenses

Tailor other included benefit levels to your needs

Coverage only applies to trips up to 40 days

Deductible up to $100 applies for emergency medical coverage and baggage and personal effects

• Trip cancellation coverage worth up to between $2,500 and $10,000
• Trip interruption coverage worth up to 150% of the trip cancellation limit
• Up to $2,000 in trip delay coverage ($200 daily limit)
• Up to $1,000 in protection for missed connections
• Up to $250,000 in coverage for emergency medical expenses ($50,000 in New Hampshire)
• $750 dental sublimit within emergency medical coverage
• Up to $500,000 in coverage for emergency medical evacuation and repatriation of remains
• Up to $2,000 in coverage for baggage and personal effects
• Baggage delay coverage worth up to $1,000 ($100 daily limit)
• 24/7 travel assistance services

Get annual coverage for medical expenses and routine medical care

High limits for medical expenses and emergency medical evacuation

GeoBlue plans don't offer comprehensive travel protection

Deductibles and copays apply

• Ambulatory and therapeutic services
• Inpatient hospital services
• Emergency medical services
• Rehabilitation and therapy
• Preventive and primary care

Choose among three tiers of annual travel protection

Option for basic protection with affordable premiums

No coverage for preexisting conditions

Maximum trip duration of 30 days per trip

• Trip cancellation coverage up to $2,500 maximum per year
• Trip interruption coverage up to $2,500 maximum per year
• $200 per trip for trip delays (up to $100 per day for delays of 12 hours or longer)
• Up to $500 in coverage per trip for baggage and personal effects
• Baggage delay coverage up to $100 per trip
• Up to $10,000 for emergency medical expenses per trip
• Up to $50,000 in emergency medical evacuation coverage per trip
• Up to $10,000 in AD&D coverage
• 24-hour travel assistance services

Why Trust U.S. News Travel

Holly Johnson is a travel expert who has researched travel insurance options for her own vacations and family trips to more than 50 countries around the world. On a personal level, her family uses an annual travel insurance policy from Allianz. Johnson works alongside her husband, Greg – who has been licensed to sell travel insurance in 50 states – within their family media business and travel agency .

You might also be interested in:

The 5 Best Family Travel Insurance Plans

Holly Johnson

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8 Cheapest Travel Insurance Companies Worth the Cost

U.S. News rates the cheapest travel insurance options, considering pricing data, expert recommendations and consumer reviews.

The 6 Best Vacation Rental Travel Insurance Plans

Protect your trip and give yourself peace of mind with the top options.

Is Travel Insurance Worth It? Yes, in These 3 Scenarios

These are the scenarios when travel insurance makes most sense.

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From overseas: +61 2 8895 0698

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From Australia: 13 24 80

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Our travel insurance is available through our partners in SA, WA and the NT.

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What are you looking for?

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• Travel Insurance - CGU Insurance
• Insurance Options

Need travel insurance for your next trip? Cover-More Travel Insurance offers a range of insurance options. In partnering with CGU Insurance, we can help you access Cover-More Travel Insurance.

Choose your cover

International Cover

International Travel Insurance plans help to protect your trip abroad and can provide cover for overseas emergency medical expenses, missed flight connections or travel delays, lost or stolen luggage, and so much more.

Domestic Cover

Need a little extra protection for your Australian holiday? Domestic Travel Insurance plans give Australian residents cover for expenses such as lost or damaged luggage and personal effects, cancellation costs, rental car insurance excess and more.

Single or multi-trip options

Cover-More offer a range of plans to choose from, depending on your travel needs. Annual multi-trip plans give you the flexibility to travel without the need to purchase a new policy for every trip.

Going overseas?

Travel more and worry less, knowing your travel insurance is sorted if things go wrong while you're away. Cover-More’s International Travel Insurance plans give you a choice of cover options which can provide cover for overseas emergency medical expenses, personal liability, luggage and travel documents, cancellation costs and more.

We can help arrange Domestic Travel Insurance for your trip, through Cover-More Travel Insurance.

Cover-More offer Domestic Comprehensive and Domestic Cancellation plans, if you’re an Australian resident travelling within Australia. Domestic travel insurance can help if something unexpected happens and you need to rearrange or cancel your trip (like if you get sick while you're away).

When you choose Domestic Comprehensive cover, your policy will include cover for:

• Luggage and travel documents
• Rental car insurance excess
• Travel delays
• Additional travel and accommodation expenses.

This cover has limits, sub-limits and exclusions, so read the Product Disclosure Statement (PDS) for full details of what’s covered. 

Cover-More offer a range of plans to suit different travel needs and budgets. Annual Multi-Trip plans give you the flexibility to travel without the need to purchase a new policy for every trip. Whether you are planning just one trip this year or several, Cover-More have a range of travel insurance plans to choose from. Cover-More’s International Comprehensive Plan and Domestic Comprehensive Plan are both available as a Single Trip or Annual Multi-Trip policy.

Travel Insurance Plan options

Annual multi-trip

Annual multi-trip plans give you the flexibility to travel without the need to purchase a new policy for every trip.

• Gives you year round cover to destinations that are over 250 km from your home.
• Gives you year round cover to destinations that are less than 250km from home, if your trip includes at least one night of paid accommodation (like in a hotel or Airbnb).
• The option to select your preferred trip duration and the flexibility to take an unlimited number of trips within your annual policy period. You can choose 30, 45 or 60 days on the International Comprehensive Plan, or 15 or 30 days on the Domestic Comprehensive Plan.

Single trip  

A Single Trip policy gives you insurance cover for one journey. If you don’t need cover for multiple trips in a year, consider if a Single Trip policy suits your travel needs.

COVID-19 Cover

If you are diagnosed with COVID-19 whilst travelling, we have benefits available on our domestic and international policies including cover for overseas medical costs.

Common scenarios for COVID-19 cover will be automatically included when taking out travel insurance with Cover-More. The level of benefits included will depend on the coverage and the type of policy you decide to purchase. 

COVID-19 benefits may include:

• COVID-19 cover for overseas medical costs 1
• COVID-19 cover for cancellation and amendments 2
• Cover for additional COVID-19 expenses 3

IMPORTANT DOCUMENTS

We're here when you need us, we're here when you need us.

Emergency Assistance

Travel Advice

If you need urgent help, you can call Cover-More 24/7

From Australia

1300 889 137

Depending on your needs, Cover-More can help if:

• You need to find a medical facility and/or a doctor who speaks English
• You need to pay medical bills (if your claim is approved)
• You’ve lost your passports, travel documents or credit cards
• You need legal help or help getting home

Calling from overseas

Cover-More also have numbers you can call from outside Australia. If you're in:

• New Zealand, call 0800 600 702
• The United Kingdom, call 0800 001 5068
• USA 833 462 8181
• Canada 1833 511 9289
• Any other country, call (02) 8907 5221

When you call, have your Cover-More Travel Insurance policy number handy and a phone number Cover-More can call you back on.

Claim online now through Cover-More’s easy, 5-step process:

1.Describe the incident

2.Enter your expenses or losses

3.Upload any supporting documents

4.Provide your bank details

5.Review and finalise your claim

You can save and return to an incomplete claim for up to 28 days.   

Once you've lodged your claim, Cover-More will update you on how it's progressing within 10 working days.

Follow up an existing claim.

Cover-More understand that as a result of your incident, you might already be out of pocket. That's why Cover-More try to process claims as quickly as possible.

You'll hear from Cover-More within 10 working days from the time they receive your claim.

To check your claim's progress, log into Cover-More’s online claims centre or contact them for more details.

Important information

CGU Travel Insurance is issued by Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507) (ZAIL). Cover-More Insurance Services Pty Ltd (ABN 95 003 114 145, AFSL 241713) acts under a binder authority from ZAIL. Cover-More will administer the policies and arrange for the issue of insurance on behalf of ZAIL. Cover-More has authorised Insurance Australia Limited (ABN 11 000 016 722; AFSL 227681) trading as CGU Insurance to distribute the product.  QPCU Limited trading as QBANK ABN 79 087 651 036, AFSL No. 241413  distributes the product under a contract with CGU.

Any advice is general advice only and does not take into account your individual objectives, financial situation or needs (“your personal circumstances”). Before using this advice to decide whether to purchase CGU Travel Insurance, you should consider your personal circumstances, the Combined Financial Services Guide (FSG) and Product Disclosure Statement (PDS) and Target Market Determination available at policy.poweredbycovermore.com . If you decide to purchase CGU Travel Insurance from CGU, they receive a commission. For more information please refer to the Combined FSG/PDS .

1  Medical cover will not exceed 12 months from onset. Medical evacuation cover subject to claim approval.  2  Conditions and limits apply to COVID-19 cancellation cover. Cancellation cover applies to the International and Domestic Comprehensive policies. See the  Combined FSG/PDS  for more information. 3  Cover is for reasonable Additional accommodation expenses (room rate only) and Additional transport expenses. Conditions apply to COVID-19 additional expense cover. See the  Combined FSG/PDS  for more information.

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We acknowledge the Traditional Owners of the lands on which we operate and pay our respects to Elders past, present, and emerging. We also acknowledge the important role Aboriginal and Torres Strait Islander peoples continue to play within the communities in which QBANK operates and where our team members reside.

• Join CHOICE

Which insurers do we trust the most?

A new choice survey shows that reliability is what policyholders really want..

Fact-checked

Checked for accuracy by our qualified fact-checkers, verifiers and subject experts. Find out more about fact-checking at CHOICE .

What's most important thing you look for in an insurer? It may not come as a news flash that general insurance customers are mainly worried about whether the insurance company is trustworthy and will pay a claim when the time comes.

How much your car, home and contents, travel, or pet insurance costs is important, but it's secondary. The same holds true for other kinds of general insurance.

Trust is particularly important with car insurance, where policyholders make the highest number of claims.

How do we know? We asked. CHOICE surveyed 2,892 consumers across all states and territories between August and November 2016 (a combination of a CHOICE member panel and an external sample*).

The insurers who rated the highest in our survey across a range of insurance products did so on the basis of trust, reliability and claims handling.

So who's the most trusted insurer?

Happy customers

• RAA, SGIC and RACQ were the top performing insurers across their range of products, exceeding the expectations of more than one third of their policyholders – RAA, 40%, SGIC, 39%, RACQ 34%.
• RAA and SGIC had the highest proportion of current policyholders of various types who said they would renew, 69% and 61% respectively.

Not so happy customers

• Budget Direct had the poorest renewal rate, with just 1 in 3 likely to renew. 

Long-term loyalty

• Almost one in four NRMA policyholders in our survey has held a policy with the insurer for more than 20 years.
• RACV was close behind, with 19% of their policyholders holding a policy for more than 20 years. 

Home and car claims

• For home insurance , APIA and AAMI come out on top, with 53% of claimants having their expectations exceeded (i.e. rated them 9 or 10 out of 10).  
• For comprehensive car insurance , the best performer was RACQ, with 72% of claimants rating the insurer a 9 or 10 (out of 10) for exceeding their expectations. 

Which insurance groups did we ask about?

(Note: Many of these parent companies sell insurance policies under different brand names, but would have the same back office administrative staff to handle claims and other customer services.)

• Coles Insurance
• Budget Direct
• QBE (Western QBE)
• Travel Insurance Direct
• Australian Pensioners Insurance Agency – APIA
• Insure and Go
• Medibank Private
• Southern Cross Travel Insurance

*66% (or 1908) of survey respondents were CHOICE research panel members. For insurers to be reported on, a minimum sample of at least 30 policyholders or claimants was required per insurer.  

Stock images:  Getty, unless otherwise stated.

Join the conversation

To share your thoughts or ask a question, visit the CHOICE Community forum.

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How to Find the Best Travel Insurance

Many, or all, of the products featured on this page are from our advertising partners who compensate us when you take certain actions on our website or click to take an action on their website. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

Table of Contents

What travel insurance covers

How much does travel insurance cost, types of travel insurance, how to get travel insurance, what to look for in travel insurance, best travel insurance comparison sites, which insurance company is best for travel insurance, when to skip travel insurance, travel insurance, recapped.

Travel insurance can cover medical expenses, emergencies, trip interruptions, baggage, rental cars and more.

Cost is affected by trip length, pre-existing medical conditions, depth of coverage, your age and add-ons.

You can get it through credit cards or third-party companies, & can shop on travel insurance comparison sites.

Before buying, evaluate risks, know existing coverage, obtain quotes online and review policy details warily.

Skip it if you buy flexible airfare and hotels, already have coverage or only book refundable activities.

Booking travel always carries some degree of uncertainty. Travel insurance provides a safety net so you can step out with confidence. You may not need travel insurance for inexpensive trips, but it can provide a sense of security when you prepay for pricey reservations, a big international trip or travel during cold and flu season, which can be unpredictable.

According to insurance comparison site Squaremouth, travelers in 2023 spent an average of $403 for comprehensive coverage, compared to $96 for medical-only policies. Comprehensive plans typically cost between 5% and 10% of the insured trip cost.

Since that price tag is no small amount, it helps to know how to shop smart for travel insurance. Here's how to find the right travel insurance plan for you and your next adventure.

Depending on the type of coverage you’re looking for, the chart below will help you determine what to look for when selecting a policy:

Depending on the policy, travel insurance reimburses you or offers services when something goes awry. There’s even coverage for the worst-case scenario: if you die in an accident while traveling. Accidental death coverage pays your beneficiary a lump sum in that case.

Before you buy, take a little time to get familiar with different types of travel insurance products, how it’s priced, and what it covers and excludes. If you’re traveling during these uncertain times, you’ll want to make sure that the policy you select covers coronavirus-related emergencies. Usually, the more thorough the coverage, the more it will cost.

Travel insurance costs vary depending on:

Length and cost of the trip: The longer and more expensive the trip, the higher the policy cost.

Cost of local health care: High health-care costs in your destination can drive up the price of trip insurance.

Medical conditions you want covered: Conditions you already have will increase the cost of travel insurance coverage.

Amount and breadth of coverage: The more risks a policy covers, the more it will cost.

Your age: Generally the older you are, the higher the price.

Any optional supplement you add to your policy : Cancel For Any Reason , Interrupt For Any Reason and more.

Keep these factors in mind when considering different travel insurance options.

You’ll find a wide selection of travel protection plans when you shop for a policy.

Typically, travel insurance is sold as a package, known as a comprehensive plan, which includes a variety of coverage.

Here are seven of the most common types of travel insurance:

Travel medical insurance

These plans provide health insurance while you’re away from home. Although in some ways these policies work like traditional health plans, generally you cannot use travel health insurance for routine medical events. For example, a routine medical checkup is usually not covered. In addition, these policies often include limitations on coverage and exclusions for pre-existing conditions.

Although most travel insurance plans cover many recreational activities, such as skiing and horseback riding, they often exclude adventure sports, such as skydiving or parasailing, or competition in organized sporting events. You may need to buy a special travel policy designed for adventure or competitive sports.

International travel insurance

Most likely, your U.S.-based medical insurance will not work while you’re traveling internationally, and Medicare does not provide any coverage once you leave the United States outside of a few very specific exemptions. If you plan on traveling abroad, purchasing travel medical insurance could make a lot of sense.

» Learn more: Travel medical insurance: Emergency coverage while you travel internationally

Trip cancellation, interruption and delay

Trip cancellation coverage reimburses you for prepaid, nonrefundable expenses if the tour operator goes out of business or you have to cancel the trip for one of the covered reasons outlined in the policy, such as:

Your own illness.

The illness or death of a family member who’s not traveling with you.

Natural disasters.

Trip interruption insurance covers the nonrefundable cost of the unused portion of the trip if it is interrupted due to a reason outlined in the policy.

Trip delay coverage reimburses you for expenses such as lodging and meals if you’re delayed during a trip (e.g., your flight gets canceled due to weather ).

Many package policies cover all three. These policies are different from the cancellation waivers that cruise lines and tour operators offer, the Insurance Information Institute says. Waivers are cheap, ranging from $40 to $60, and often include restrictions. For example, according to the institute, waivers might not refund your money if you cancel immediately before departure. Waivers are technically not insurance policies.

Some companies offer additional layers of coverage at extra cost. “Cancel For Any Reason” coverage will reimburse a large part of the trip cost, no matter why you back out. And some companies let you pay extra to cover pre-existing conditions if you cancel for medical reasons.

Some insurers and comparison sites let you customize a policy by choosing types of coverage a la carte. For example, TravelInsurance.com is a comparison site that provides quotes from different providers.

Baggage and personal belongings

How does lost luggage insurance work? This coverage reimburses you for baggage and personal belongings that are lost, stolen or damaged during the trip. Some plans also reimburse you for extra expenses if you experience a baggage delay for more than a certain period, such as 12 hours.

Your renters or homeowners insurance may cover personal belongings while you are traveling. It’s best to review your homeowners insurance policy to determine the level of coverage it provides so you do not end up paying for a benefit you already have.

» Learn more: Baggage insurance explained

Emergency medical assistance, evacuation and repatriation

This coverage pays medical expenses if you get sick or injured on a trip . Medical evacuation coverage pays for transporting you to the nearest hospital, and medical repatriation pays for flying you to your home country.

» Learn more: Can I get travel insurance for pre-existing medical conditions?

24-hour assistance

This service is included with many package plans. The insurer provides a 24-hour hotline that you can call when you need help, such as booking a flight after a missed connection, finding lost luggage, or locating a doctor or lawyer.

Generally, travel insurance companies do not cover sports or any activity that can be deemed risky. If you’re thinking of incorporating adventurous activities into your vacation, choose a plan that includes adventure sports coverage.

Most travel insurers cover a wide array of services, but the specific options vary. Some plans include concierge services, providing help with restaurant referrals, tee time reservations and more. Many services also offer information before the trip, such as required vaccinations. The only way to know what’s included is to read the policy.

» Learn more: Should you insure your cruise?

Accidental death and dismemberment insurance

This coverage pays a lump sum to your beneficiary, such as a family member, if you die in an accident while on the trip. Accidental death and dismemberment insurance policies also pay a portion of the sum to you if you lose a hand, foot, limb, eyesight, speech or hearing. Some plans apply only to accidental death in a plane.

This coverage may be duplicative if you already have sufficient life insurance, which pays out whether you die in an accident or from an illness. You may also already have accidental death and dismemberment insurance through work, so it's best to check your policies to ensure you’re not overpaying.

» Learn more: NerdWallet's guide to life insurance

Rental car coverage

Rental car insurance pays for repairing your rental car if it’s damaged in a wreck, by vandals or in a natural disaster. The coverage doesn't include liability insurance, which pays for damage to other vehicles or for the medical treatment of others if you cause an accident and are held responsible.

Ask your car insurance company whether your policy will cover you when renting cars on the trip. U.S. car insurance policies generally don’t cover you when driving in other countries, except Canada.

Car insurance requirements are complex because they vary among countries. You can usually purchase liability insurance from the rental car company. Learn about car insurance requirements by searching for auto insurance by country on the U.S. Embassy website .

» Learn more: Best credit cards for rental car coverage

A note about single vs. long-term policies

Single trip insurance plans are a great option for those going on a single trip for a specific length of time (e.g., a two-week vacation) and then returning home. The price of the policy is usually determined by the cost of the trip.

Long-term travel policies cover you for multiple trips, but there are limitations to how long you can be away from home, if you can return home during your travels and how many trips you can take. In addition, trip cancellation and interruption coverage is either not offered or capped at a dollar amount that can be significantly below the total cost of all the trips taken during the covered period.

Long-term travel insurance plans — often called 'multi-trip' or 'annual travel insurance' — are a suitable option for those who travel often and are satisfied with the amount of trip cancellation coverage for all the trips they take over the duration of the policy.

» Learn more: How annual (multi-trip) travel insurance works

Below, we include how to obtain travel insurance, along with the pros and cons of each option.

Some credit cards offer trip cancellation and rental car insurance if you use the card to book the trip or car.

When you book a trip with your credit card, depending on the card you use, you may already receive trip cancellation and interruption coverage.

» Learn more: 10 credit cards that provide travel insurance

Here are a handful of credit cards that offer varying levels of travel insurance coverage for purchases made with the card.

on Chase's website

on American Express' website

• Trip delay: Up to $500 per ticket for delays more than 12 hours.

• Trip cancellation: Up to $10,000 per person and $20,000 per trip. Maximum benefit of $40,000 per 12-month period.

• Trip interruption: Up to $10,000 per person and $20,000 per trip. Maximum benefit of $40,000 per 12-month period.

• Baggage delay: Up to $100 per day for five days.

• Lost luggage: Up to $3,000 per passenger.

• Travel accident: Up to $500,000.

• Rental car insurance: Up to $75,000.

• Trip delay: Up to $500 per ticket for delays more than 6 hours.

• Travel accident: Up to $1 million.

• Rental car insurance: Up to the actual cash value of the car.

• Trip delay: Up to $500 per trip for delays more than 6 hours.

• Trip cancellation: Up to $10,000 per trip. Maximum benefit of $20,000 per 12-month period.

• Trip interruption: Up to $10,000 per trip. Maximum benefit of $20,000 per 12-month period.

Terms apply.

Pros: Coverage is free.

Cons: You can’t customize the insurance to meet your needs. Most credit cards offer secondary car rental insurance, which pays for the costs not covered by your regular car insurance plan.

Travel agents and travel reservation sites

You can buy travel insurance when you book your flight, hotel and car rental.

Pros: Buying is as quick and easy as clicking “yes” when you book reservations. Coverage is inexpensive.

Cons: You can’t customize the coverage.

» Learn more: Airline travel insurance vs. independent travel insurance

Travel insurance comparison sites

You can compare different policies and review quotes at once based on the trip search criteria you’ve input into the search form. Examples include marketplaces like Squaremouth or TravelInsurance.com.

Pros: You can choose a policy that fits your needs and compare policies and pricing in one place.

Cons: Comparing multiple policies takes time.

Travel insurance companies

You can purchase travel insurance directly from an insurance provider.

Pros: You can choose a policy that fits your needs. Many travel insurer websites also offer information to help you understand the coverage.

Cons: You’ll need to go to multiple websites to compare coverage and pricing.

» Learn more: The best travel insurance companies right now

Keep these tips in mind when you’re considering a trip insurance policy.

Evaluate the financial risks you face when traveling. Can you bear those costs yourself, or do you want insurance?

Examine what coverage you already have: Does your credit card offer travel insurance? Do you have renters or homeowners insurance to cover belongings? What is the deductible? Will your health plan cover you in all the locations where you travel?

Get quotes for trip insurance online. Choose a package of the benefits you need and compare prices for similar coverage among carriers.

Narrow your choices and then read the policy fine print to understand what’s covered, what’s excluded and the limits on coverage. You may find that the lowest-priced policy is too restrictive and that paying a little more gets you the coverage you need. Or you might find that the cheapest, most basic policy fits the bill.

If you don’t know which provider to go with, it makes sense to browse a list of plans on a travel insurance comparison site. These online marketplaces will often include plans from the best travel insurance companies along with customer reviews.

Squaremouth

Compare plans from more than 30 providers.

Over 86,000 customer reviews of insurers.

Under its Zero Complaint Guarantee, Squaremouth (a NerdWallet partner) will remove a provider if any customer complaint isn't resolved to its satisfaction.

Has a filter option to see policies that provide COVID-coverage.

TravelInsurance.com

Compare plans from 13 providers.

See good and poor customer ratings and reviews for each insurer when you receive quotes.

“Learning Center” includes travel insurance articles and travel tips, including important how-to information.

Quotes provided from each provider include a link to COVID-19 FAQs, making it easy for customers to review what’s covered or not.

InsureMyTrip

Compare plans from more than two dozen providers.

More than 70,000 customer reviews.

“Anytime Advocates” help customers navigate the claim process and will work on behalf of the customer to help with appealing a denied claim.

Includes a link to plans that offer COVID coverage.

Compare plans from 11 providers.

Search coverage by sporting activity, including ground, air and water sports.

Many types of plans available for students, visiting family members, new immigrants, those seeking COVID quarantine coverage and more.

Compare different insurance plans from 35 providers.

Over 5,600 customer reviews on Trustpilot, with an average 4.9 stars out of five.

Formerly known as AardvarkCompare, AARDY includes a “Travel Insurance 101” learning center to help customers understand various policies and benefits.

Quote search results page includes COVID-coverage highlighted in a different color to make it easier for customers to review related limits.

Whether you’re looking for an international travel insurance plan, emergency medical care, COVID coverage or a policy that includes extreme sports, these providers have you covered.

Our full analysis and more details about each organization can be found here: The Best Travel Insurance Companies Today .

Allianz Global Assistance .

Travel Guard by AIG .

USI Affinity Travel Insurance Services .

Travel Insured International .

World Nomads .

Berkshire Hathaway Travel Protection .

Travelex Insurance Services .

Seven Corners .

AXA Assistance USA .

There are a few scenarios when spending extra on travel insurance doesn't really make sense, like:

You booked flexible airline tickets.

Your hotel room has a good cancellation policy.

It's already included in your credit card.

You haven't booked any nonrefundable activities.

» Learn more: When you don't need travel insurance

Yes, especially for nonrefundable trips and travel during the COVID-era. Whether you purchase a comprehensive travel insurance policy or have travel insurance from your credit card, you shouldn't travel without having some sort of travel protection in place to safeguard you and your trip. Travel insurance can protect you in case of an unexpected emergency such as a canceled flight due to weather, a medical event that requires hospitalization, lost luggage and more.

There are many good travel insurance policies out there and a policy that may be great for you may not be good for someone else. Selecting the best plan depends on what coverage you would like and your trip details.

For example, World Nomads offers a comprehensive travel insurance policy that has excellent coverage for adventure sports. Allianz provides coverage for trips of varying lengths of time through its single trip plans and multi-trip plans. Some providers offer add-on options like Cancel For Any Reason travel insurance. If you’re not sure which plan to go with, consider looking at trip insurance comparison sites like Squaremouth or Insuremytrip.

Yes, you can. However, it's better to purchase it sooner rather than later, ideally right after booking your trip because the benefits begin as soon as you purchase a policy.

Let’s say you’re going on a trip in a month and a week before departure, you fall and break your leg. If you’ve purchased a travel insurance policy, you can use your trip cancellation benefits to get your nonrefundable deposit back.

Most comprehensive travel insurance plans offer trip cancellation, trip interruption, emergency medical and dental, medical evacuation, trip delay and lost luggage coverage. Many plans offer COVID coverage, but you’ll always want to check to ensure that the policy you choose provides that benefit if you’re traveling during these times. Some plans may also allow you to add features like Cancel For Any Reason travel insurance.

It depends which credit card you have. Premium travel cards like the Chase Sapphire Reserve® and The Platinum Card® from American Express offer travel insurance benefits if you book a trip using your card or points.

However, the coverage provided by the credit cards is usually lower than if you purchased a standalone policy. Review the travel insurance benefits on your credit card and check that the limits are adequate before foregoing from purchasing a separate plan.

Let’s say you’re going on a trip in a month and a week before departure, you fall and break your leg. If you’ve purchased a travel insurance policy, you can use your

trip cancellation benefits

to get your nonrefundable deposit back.

It depends which credit card you have. Premium travel cards like the

Chase Sapphire Reserve®

The Platinum Card® from American Express

offer travel insurance benefits if you book a trip using your card or points.

Unpredictability is one of the mind-opening joys of travel, but travel insurance should contain no surprises. The time you spend to understand your options will be well worth the peace of mind as you embark on your next adventure.

Whether you’re seeking a single or a long-term policy, each travel insurance option offers different strengths and weaknesses. Choosing the right policy depends on your trip needs, your budget and how important various benefits are to you.

Keep reading

If you want to dig in deeper to world of travel insurance, these resources will point you in the right direction.

What is travel insurance?

How much is travel insurance?

Is travel insurance worth it?

What does travel insurance cover?

Does travel insurance cover COVID?

Insurance Benefit: Trip Delay Insurance

Up to $500 per Covered Trip that is delayed for more than 6 hours; and 2 claims per Eligible Card per 12 consecutive month period.

Eligibility and Benefit level varies by Card. Terms, Conditions and Limitations Apply.

Please visit americanexpress.com/benefitsguide for more details.

Underwritten by New Hampshire Insurance Company, an AIG Company.

Insurance Benefit: Trip Cancellation and Interruption Insurance

The maximum benefit amount for Trip Cancellation and Interruption Insurance is $10,000 per Covered Trip and $20,000 per Eligible Card per 12 consecutive month period.

Insurance Benefit: Baggage Insurance Plan

Baggage Insurance Plan coverage can be in effect for Covered Persons for eligible lost, damaged, or stolen Baggage during their travel on a Common Carrier Vehicle (e.g., plane, train, ship, or bus) when the Entire Fare for a ticket for the trip (one-way or round-trip) is charged to an Eligible Card. Coverage can be provided for up to $2,000 for checked Baggage and up to a combined maximum of $3,000 for checked and carry-on Baggage, in excess of coverage provided by the Common Carrier. The coverage is also subject to a $3,000 aggregate limit per Covered Trip. For New York State residents, there is a $2,000 per bag/suitcase limit for each Covered Person with a $10,000 aggregate maximum for all Covered Persons per Covered Trip.

Underwritten by AMEX Assurance Company.

Insurance Benefit: Car Rental Loss & Damage Insurance

Car Rental Loss and Damage Insurance can provide coverage up to $75,000 for theft of or damage to most rental vehicles when you use your eligible Card to reserve and pay for the entire eligible vehicle rental and decline the collision damage waiver or similar option offered by the Commercial Car Rental Company. This product provides secondary coverage and does not include liability coverage. Not all vehicle types or rentals are covered. Geographic restrictions apply.

Underwritten by AMEX Assurance Company. Car Rental Loss or Damage Coverage is offered through American Express Travel Related Services Company, Inc.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024 :

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Wells Fargo Autograph℠ Card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

1x-10x Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel through Chase Travel℠ immediately after the first $300 is spent on travel purchases annually. Earn 3x points on other travel and dining & 1 point per $1 spent on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening.

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

1x-2x Earn 2X points on Southwest® purchases. Earn 2X points on local transit and commuting, including rideshare. Earn 2X points on internet, cable, and phone services, and select streaming. Earn 1X points on all other purchases.

85,000 Earn 85,000 bonus points after spending $3,000 on purchases in the first 3 months from account opening.

• Travel Insurance
• Best Comprehensive Travel Insurance Providers In Australia

The journalists on the editorial team at Forbes Advisor Australia base their research and opinions on objective, independent information-gathering.

When covering investment and personal finance stories, we aim to inform our readers rather than recommend specific financial product or asset classes. While we may highlight certain positives of a financial product or asset class, there is no guarantee that readers will benefit from the product or investment approach and may, in fact, make a loss if they acquire the product or adopt the approach.

To the extent any recommendations or statements of opinion or fact made in a story may constitute financial advice, they constitute general information and not personal financial advice in any form. As such, any recommendations or statements do not take into account the financial circumstances, investment objectives, tax implications, or any specific requirements of readers.

Readers of our stories should not act on any recommendation without first taking appropriate steps to verify the information in the stories consulting their independent financial adviser in order to ascertain whether the recommendation (if any) is appropriate, having regard to their investment objectives, financial situation and particular needs. Providing access to our stories should not be construed as investment advice or a solicitation to buy or sell any security or product, or to engage in or refrain from engaging in any transaction by Forbes Advisor Australia. In comparing various financial products and services, we are unable to compare every provider in the market so our rankings do not constitute a comprehensive review of a particular sector. While we do go to great lengths to ensure our ranking criteria matches the concerns of consumers, we cannot guarantee that every relevant feature of a financial product will be reviewed. We make every effort to provide accurate and up-to-date information. However, Forbes Advisor Australia cannot guarantee the accuracy, completeness or timeliness of this website. Forbes Advisor Australia accepts no responsibility to update any person regarding any inaccuracy, omission or change in information in our stories or any other information made available to a person, nor any obligation to furnish the person with any further information.

Our Pick Of The Best Comprehensive Travel Insurance Providers In Australia

Published: Sep 2, 2024, 3:30pm

Editorial note: Forbes Advisor Australia may earn revenue from this story in the manner disclosed here . Read our advice disclaimer here .

Australians are well-known for their love of travel, with many of us eager to make up for years spent in lockdown with epic European vacations, winter breaks in Bali or luxury cruises.

In fact, data from the Australian Bureau of Statistics’ (ABS) revealed that travel activity in December 2022 was at the same level as February 2019, before lockdowns and Covid restrictions, and this trend has continued at this pace for much of 2023 and the first half of 2024. The ABS recorded some 1.3 million departures in January, an increase of 294,990 compared with January of 2023. In its latest update in mid-year 2024, the ABS recorded 1.76 million departures in June—an increase of 13.2% on one year earlier. For residents returning from overseas in June 2024,  some 863,950 short-term trips were recorded, which was 2.6% higher than the pre-COVID level in June 2019.

Interestingly, Indonesia (Bali) was the most popular destination country, accounting for 17% of all resident returns and surpassing New Zealand as the most-frequented destination.

Key to peace of mind when travelling is adequate insurance, and it’s also paramount to find an insurance provider who will cover not only Covid-19 related claims, such as being diagnosed with Covid-19 while travelling or cancellations and delays due to Covid-19, but all of the other potential mishaps that could go wrong while overseas—whether it be missing a connecting flight, falling ill, event cancellation, theft or luggage going missing. Alarmingly, a recent study by Smartraveller and the Insurance Council of Australia (ICA) found that one in six Australians are still travelling overseas without travel insurance, with younger travellers, those from lower-income households, and culturally and linguistically diverse backgrounds all more likely to travel without insurance.

To help Australians find the best option suitable for their needs, Forbes Advisor combed through the leading players to determine our pick of the best comprehensive travel insurance providers for those looking to travel overseas in 2024 and beyond.

Note: the below list represents a selection of our top category picks, as chosen by Forbes Advisor Australia’s editors and journalists. The information provided is purely factual and is not intended to imply any recommendation, opinion, or advice about a financial product. Not every product or provider in the marketplace has been reviewed, and the list below is not intended to be exhaustive nor replace your own research or independent financial advice. For more information on how Forbes Advisor ranks and reviews products, including how we identified our top category picks, read the methodology selection below. 

Related: How to Find the Best Travel Insurance for you

Our Pick of the Best Comprehensive Travel Insurance Providers 2024

• Travel Insurance Direct (Comprehensive)
• Allianz (Comprehensive)
• Bupa Travel Insurance (Comprehensive)
• InsureandGo (Comprehensive)
• insure4less (Comprehensive)
• Cover-More Travel Insurance (Comprehensive)
• 1Cover (Comprehensive)
• Fast Cover (Comprehensive)

Tick Travel Insurance

• Qantas Travel Insurance (Comprehensive)
• Australia Post (Comprehensive)

What Methodology Did We Use?

Covid-19 travel rules and restrictions, what if i have a pre-existing medical condition, types of travel insurance policies, what about seniors, frequently asked questions (faqs).

• Best Seniors Travel Insurance
• Best Domestic Travel Insurance
• Best Cruise Travel Insurance
• Best Family Travel Insurance
• Best Student Travel Insurance
• Travel Insurance Cost
• Pregnancy Travel Insurance
• Travel Insurance And Covid: Are You Covered?
• Travel Insurance For Bali
• Travel Insurance For Fiji
• Travel Insurance For The USA
• Travel Insurance For Thailand
• Travel Insurance For New Zealand
• Travel Insurance To India

Featured Partners

Fast Cover Travel Insurance

On Fast Cover’s Secure Website

Medical cover

Unlimited, 24/7 Emergency Assistance

Cancellations

Unlimited, (Trip Disruption $50,000)

Key Features

25-Day Cooling Off Period, Australian Based Call Centre, 4.6 Star Product Review Rating

Cover-More Travel Insurance

On Cover-more’s secure website

Unlimited, with a $2000 limit to dental

Yes, amount chosen by customer

Southern Cross Travel Insurance

Medical Cover

Including medical treatment, doctors’ visits, prescribed medication, specialist treatment & medical transport costs

$2,500 with option to increase to unlimited

Freely Travel Insurance

On Freely’s Secure Website

24/7 Emergency Assistance

Flexibility to adjust your coverage even when you’re away in real-time.

In-app travel safety alerts to keep you safe

Unlimited, with a $1000 limit to dental

Despite the WHO declaring the pandemic over, Covid continues to interrupt our travel plans, and compared with other policies, Travel Insurance Direct offers very thorough Covid-19 cover, including both medical expenses and trip cancellations. Furthermore, some 43 medical conditions are automatically covered, however, additional conditions are not considered.

Where the policy really stands out is in its coverage of a broad range of 93 activities, with travellers able to add on extra coverage for certain higher-risk activities, such as snow sports. Plus, there are more than 2,500 reviews of the policy on Product Review, with an average of 4.2 stars.

• 93 sports and activities are automatically covered
• Lost luggage coverage up to $12,000, with the ability to increase item limits
• Online discounts are only available for multiple policies or group policies
• Certain pre-existing medical conditions cannot be covered

Yes, overseas medical expenses related to Covid-19 are included in the unlimited medical cover, as well as additional travel expenses up to $2,500.

Cancellations due to Covid-19 are covered for you and travelling party.

Unlimited, including dental

$2,000 is included, with the option to increase at a higher premium

Allianz has a generous medical policy, and unlike many competitors, includes unlimited coverage for both hospital and dental. The top-tier policy also covers pre-existing medical conditions, however, assessments are required and conditions need to be met. Some 38 activities are included and listed in the PDS, and there is no age limit to coverage.

There’s also the option to increase certain limits (luggage, cancellations, etc) for higher levels of coverage depending on the individual traveller’s needs.

• All ages are covered
• Dental is included in unlimited medical expenses
• Personal liability cover does not include additional activity packs, such as snow.
• No cover for missed connecting flights

Yes, Covid-19 is covered under medical expenses.

Cancellations due to Covid-19 are covered if the cancellation is due to a government-enforced border closure or due to the policy holder having to complete a quarantine due to Covid-19. As this is less of an issue these days, this policy feature is likely to be less important to travellers.

Bupa travel insurance is underwritten by Allianz, and its comprehensive travel insurance policy is almost identical to Allianz’s branded offering.

Along with unlimited medical, hospital and dental cover, Bupa offers 24/7 emergency assistance with Australian-based doctors and nurses available. As with Allianz, credit card fraud is covered up to $5,000 and lost luggage tops out at $10,000 (sub-limits apply). It’s worth noting, however, that Bupa scores slightly lower on Product Review—an average of 3.9 stars compared to Allianz’s 4.

• 15% discount for Bupa health insurance policy holders
• All pre-existing conditions need to be assessed to determine if they will be covered
• Reviews state lengthy waits for claim payments

Cancellations due to Covid-19 are covered if the cancellation is due to a government-enforced border closure or due to the policy holder having to complete a quarantine. As this is less of an issue these days, this policy feature may not be as important to travellers.

Unlimited, with a $500 limit to dental

InsureandGo is an ideal choice for families, with 90 activities included and the option to add additional extras, such as snow cover. Children are covered up to the age of 18 if they are travelling with parents or grandparents, and the maximum age for a policy-holder is 100 years old—although if you’re heading on a cruise the maximum age is 79.

Lost luggage is covered up to $15,000—sub limits apply—and there is unlimited cancellation cover.

The company’s comprehensive offering, known as Gold, was rated an average of 4 stars from more than 6,000 reviews.

• Regular discounts with promo codes on Facebook page
• Coverage up to 100 years
• No credit card fraud coverage
• Dental tops out at $500

Yes, overseas medical expenses related to Covid-19 are covered, as are cancellations for the policy holder and their travelling companions

Yes, up to $7500 per person

Insure4less offers policyholders coverage for a wide range of activities—more than 120 are listed in PDS—while additional, high-risk sports can also be added. The comprehensive policy, known as Excel Plus, covers medical expenses of Covid-19, along with any additional expenses required for you to return early to Australia if necessary.

It also covers lost luggage up to $5,000 (sub limits apply), cancellations up to $7,500 per person, connecting flights up to $1,000 and personal liability up to $7.5 million—the latter of which is at the higher end of what is generally offered. Coverage for pre-existing medical conditions are subject to the completion of an online medical questionnaire.

Read more:  insure4less Review: Pros and Cons

• More than 100 activities are included in the policy, with the option to add on additional cover for other high-risk activities such as snow cover for snowboarding and skiing
• Unlimited medical
• Luggage only covered up to $5,000

Mostly. Overseas medical expenses related to covid-19 are covered, as well as additional expenses for you to return early due to Covid if necessary. However, cancellations due to Covid are not covered.

Cover-More’s travel insurance not only covers Covid-19 medical expenses overseas, but also provides $2,500 for additional related expenses. Lost luggage is also covered up to $15,000, as are dependent children up to 21 provided they are financially dependent and not in full-time employment.

Travellers up to 99 years of age can travel on the Cover-More policy, however senior travellers must meet certain criteria.

Despite these stand-out features, what prevented us from giving Cover-More a higher score was its negative reviews: it scored an average of 3.3 stars out of almost 3,000 reviews on Product Review. (Forbes Advisor pays little attention to reviews when there are fewer than 100, and always takes into account that reviews tend to skew negative).

• Pregnancy is automatically covered for single-child pregnancy
• $3,000 for connecting flights
• Senior travellers need to meet acceptance criteria
• No online discounts

Mostly. Covid-19 related medical expenses are covered, with additional expenses up to $2,500.

There is up to $5,000 for cancellations related to Covid-19, but only on the Comprehensive Plus policy.

Unlimited, but dependent on conditions

From more than 4500 reviews on Product Review, 1Cover has received an average rating of 4.3 stars by consumers.

The comprehensive policy covers more than 100 sports and activities, and includes the option to add additional packs for high-risk activities. The rest of the policy can also be personalised, allowing policyholders to add or increase cover to suit the traveller’s habits

Credit card fraud is covered up to $5,000, as is disruption of journey when the delay is for more than six hours.

• Flexibility to add and increase cover to suit individual travellers
• Pregnancy cover up to week 24 of the pregnancy
• Travellers over the age of 80 incur a $3,000 excess
• Dental limited to $1,000.

Partially. Medical expenses for Covid-19 are covered, but cancellations are not.

Unlimited, with a $1,000 limit to dental

Fast Cover offers unlimited cover for both medical expenses and cancellations, however, it no longer offers automatic coverage for a range of pre-existing conditions, but instead provides the option of online medical screening up to the age of 89. This means if you want to ensure you’re covered for your existing medical condition, you can complete an online form and your condition will be assessed to determine if Fast Cover will include it in your policy.

The policy offers good Covid-19 coverage, including listing Covid-19 as a medical expense and including it as a reason for cancellation, however dental is capped at $1,000. Additional add-ons such as adventure or snow packs   are not available to travellers over a certain age , and if you booked through a travel agent, cancellation cover for travel agent fees tops out at $1,500.

Read more:   Fast Cover Review: Features, Pros and Cons

• Discounts available for more than one person
• Online medical assessment
• Adventure pack not available to travellers over 74
• Snow pack not available to travellers over 69

Yes, overseas medical expenses due to Covid-19 are covered, as are cancellations for those named on the insurance certificate.

Yes, up to $20,000

Tick Travel Insurance’s Top plan includes unlimited medical coverage, emergency dental to the tune of $500 and is open to travellers up to the age of 100.

Missed connections are not insurable but there is cover for travel delay expenses resulting from poor weather, a strike, industrial action or mechanical breakdown. Cover is for up to $100 per completed hour with a total limit of $1,000.

Most impressive of all is Tick’s positive customer reviews, with the company receiving an average of four stars out of more than 2,800 reviews on Product Review. We also like the $20,000 cancellation cover, which is more than a lot of its competitors.

• High cancellation cover
• Positive reviews
• Covers elderly travellers up to 100
• Rental excess coverage is lower than competitors
• Credit card fraud not covered

The good news is that under Tick Travel Insurance’s Top Plan, you will be covered for covid-related cancellations, medical expenses or trip disruptions when overseas.

Qantas Comprehensive Travel Insurance offers unlimited medical expenses, including coverage for Covid-19 diagnoses. It also automatically covers 43 pre-existing medical conditions (pending certain criteria), but requires a medical assessment, in the form of an online form, for any conditions not listed.

There is unlimited cover for cancellations and missed connections, as well as coverage for emergency dental for acute pain of up to $2,500.  Note: the standard comprehensive policy is for those aged up to 69; there is a seperate policy for 70+ years.

Related: Our pick of the best travel insurance for seniors .

• Lost luggage covered up to $15,000
• Good Covid-19 cover
• Some poor reviews albeit from a small number (257)
• Fraudulent credit card activity is not covered

Yes, overseas medical expenses includes if you are diagnosed with Covid-19. Cancellations due to a positive Covid-19 diagnosis are also covered, as well as ‘reasonable’ additional expenses (such as if you are required to quarantine).

Australia Post’s Comprehensive Travel Insurance offers coverage for credit card fraud of up to $5,000, lost luggage insurance up to $12,000 (sub-limits apply on certain items) and no age limit on policies. There is unlimited emergency medical, which we would expect for a comprehensive policy, with a $2,000 limit for dental, which is also pretty good. There is no cover specifically for missed connections but there is cover for travel delay up to $2,000

However, cruises of more than two nights will not be covered and need to be added as an additional pack to the policy.

• No age limit
• High coverage for dental
• Need to purchase an additional cruise pack if going on a cruise of longer than two nights
• Only 15 activities included, with additional packs required to be purchased for snow sports and motorcycling

Partially. Covid-19 related medical expenses and additional expenses are are covered, but an additional excess applies. Cancellations due to Covid-19 are not covered, and there is no cover for claims arising from Covid-19 while travelling on a cruise.

To find our list of the top travel insurance providers, we performed an in-depth analysis of more than 30 of the most popular local travel insurance providers. This included an evaluation of their current product ratings online and reviews from previous customers; a comparison of necessary offerings; and in-depth research into their individual product disclosure statements (PDS).

Through the analysis, the following coverage offerings and conditions were compared:

• Underwriter: an underwriter is the company which evaluates an applicant’s claim for approval and payment, and therefore should always be a reputable company;
• The average product review rating: found via Australia’s independent consumer review site, Product Review, where policyholders rate their experience with the specific travel provider;
• Conditions of age: including whether there is a maximum age cut-off to take out the policy, or whether children up to a certain age can be included with the main policy holder;
• Coverage of personal liability, credit card fraud, car hire excess and lost luggage: including any additional fees, conditions, and value limits;
• Medical cover, including dental, pregnancy and Covid-19: specifying what is included in the medical cover, any excess limits for dental, what weeks of pregnancy are covered (if any), and whether Covid-19 is included as a medical claim;
• Whether cancellations, delays or connecting flights were covered: including whether cancellations due to COVID-19 are claimable and any conditions with travel delay coverage or connecting flights;
• The inclusion of pre-existing medical conditions: from how many pre-existing medical conditions are included to whether there are conditions that need to be met, and any medication conditions that are automatically excluded;
• The inclusion of sports and activities: how many sports and activities were included in the policy; any sports and activities that are not covered; the availability of additional packages to cover certain sports and activities (such as winter sports or cruises);
• Emergency assistance and customer service: the availability of assistance and the level of customer service provided to a policyholder; and
• Discounts: whether there were any online discounts available from the provider.

In all, there were 19 different variables we compared and considered to find the overall ranking of each comprehensive travel insurance provider. Rankings were then made between 1-5, with the leading providers–all ranked 3 and above–included in the best-of list.

You will note that we did not evaluate policies on the metric of price: this is because the cost of travel insurance is highly dependent on the circumstances, health, age and destination of the person travelling.

A Note on Star Rankings

You will note that we have included a star rating next to each product or provider. This rating was determined by the editorial team once all of the data points above were considered, and the pros and cons of each product attribute was reviewed. The star rating is solely the view of Forbes Advisor editorial staff. Commercial partners or advertisers have no bearing on the star rating or their inclusion on this list. Star ratings are only one factor to be considered, and Forbes Advisor encourages you to seek independent advice from an authorised financial adviser in relation to your own financial circumstances and investments before you decide to choose a particular financial product or service.

It’s certainly easier to travel now than post-lockdowns when travellers required vaccine passports, QR codes and health checks to visit, as well as leave, certain destinations.

Nevertheless, with the virus still circulating in the community, and some nations possessing higher vaccination rates than others, Covid still has the power to disrupt travel plans. At the time of writing, you do not need to provide proof of a negative Covid-19 test to meet Australia’s travel requirements, nor do you need proof of a Covid-19 vaccination to travel to and from Australia.

Masks are also no longer necessary on international flights. However, as per the Australian government’s health and aged care department, Australians are still encouraged to consider wearing a mask to reduce potential risk.

The rules and regulations surrounding Covid-19 travel overseas vary by country and region. Before you travel, be sure to check your destination country’s local public health orders for Covid-19 vaccination requirements, and to see if there are any isolation or quarantine orders upon your arrival.

You can check the government’s Smartraveller Destination guide to find the latest updates for your destination, along with the Australian government’s advice for travelling to that destination.

The advice levels are: exercise normal safety precautions; exercise a high degree of caution; reconsider your need to travel; and do not travel. Smartraveller explains the level of advice in attribution to each destination and the reason for such, which could include terrorist threats, high levels of violent crime, security risks and/or health measures.

If you have, or have had, a medical condition, you may need to ensure your travel insurance has specialist coverage for pre-existing medical conditions. The same applies if you are recovering from serious injury.

Most Australian travel insurance providers do include a wide range of pre-existing medical conditions in their policies, such as cancer, heart problems, respiratory ailments, Crohn’s disease and diabetes. They can also include more common complaints such as asthma and hay-fever, as well as Covid-19.

For pre-existing medical conditions that aren’t automatically included, you may need to purchase extra coverage. To find out whether your condition is listed on the policy, you will need to read the travel insurance provider’s product disclosure statement. If your condition is not automatically included, it may still be covered upon meeting certain conditions or by undertaking a medical assessment.

Some conditions may never be covered by some providers and are excluded, even pending a medical assessment. Most often, these are pre-existing medical conditions that are the result of alcohol or drug dependency.

When comparing travel insurance providers, you’ll see many different policy types and therefore need to consider which best suits your needs. These policy types include:

• Single cover: cover for an individual traveller
• Family cover
• Single trip: providing cover for one trip, for a specific destination over a fixed time
• Annual multi-trip: designed for those planning to take more than two holidays or business trips a year to multiple destinations.
• Worldwide: allowing you to travel to destinations across the globe, however certain high-risk areas or those that are expensive for medical cover may not be included

There are often ‘packs’ or ‘additional extras’ that can be added on to these standard policy types, to include specific activities or travel types. This includes cruise coverage, designed to provide cover for the activities and risks associated with cruise holidays; winter sports packs, designed to provide cover if you plan to take part in high-risk activities, such as skiing and snowboarding; or backpacker coverage, which covers individuals on longer trips overseas that may span numerous countries.

Those over 55 years need to ensure they are covered by their travel provider and insurance policy. Some policies have a maximum age cut off, while others do not. Meanwhile, some policies may include all ages, but incur a higher premium for those aged over specific cut offs.

Seniors should also consider the level of cover provided for medical and hospital expenses. While accidents and illnesses can happen at any age, it is a fact of life that seniors are more susceptible.

When taking out an insurance policy–at any age–it is essential that you read the insurance provider’s PDS and ask to clarify any questions that you have, so that you can ensure you are covered in the way you expect to be if a claim does arise. You can read more in our pick of the best travel insurance for seniors.

Data Research:  Mia Dunn

What does most travel insurance cover?

When searching for travel insurance, it’s important to find a policy that suits your individual needs. Ideally a travel insurance policy will include medical cover, lost luggage cover, and other emergencies or accidents that may occur while you are overseas.

Insurance providers may have different limits or higher excess required for certain coverage, so it’s essential that you read the product disclosure statement before taking out a policy.

Which is the best travel insurance for over 70s?

Travel insurances often have a maximum age that they are willing to cover, largely due to the high-risk of elderly individuals. These cut-off ages vary by policy provider, and through our analysis, we found the providers that offered travel insurance for over 70s that was also highly regarded in other factors were Australia Post, Allianz, and InsureandGo. You can read more in our pick of the best travel insurance providers for seniors .

Which is the best travel insurance for Covid-19?

According to our analysis, among the best Australian travel insurance with Covid-19 cover is Cover-More’s Comprehensive Travel Insurance Plan. The policy covers Covid-19-related medical expenses as included in its unlimited medical expenses cover, additional expenses up to $2,500, and up to $5,000 for cancellations related to Covid-19. Of course, this is a guide only, and we did not analyse all of the providers on the market, so you may find another Covid policy that is better suited to your needs.

Who is the best company for travel insurance?

It’s important to remember that rather than one travel insurance company being better than the other, you need to find the perfect match for you: if you’re over 65, then you will want a company that caters to seniors, if you are an adrenaline junky then you will want a company that offers generous activity coverage. In our analysis the following companies scored above-average ratings:

Is it worth buying travel insurance at the moment?

It’s always worth buying travel insurance, even if you don’t intend on undertaking any extreme sports or risky activities. Travel insurance may protect you if your flight is delayed or cancelled, you experience a medical emergency overseas or you lose your belongings. With so many providers on the market these days, competition is fierce so you can find reasonably priced travel insurance for as little as $2 a day in some cases.

The Department of Foreign Affairs Trade (DFAT) and Insurance Council of Australia’s (ICA) joint Travel Insurance Survey of 2023 found that one in six Australians were not covered by insurance on their most recent trip. The most common reason given for travelling without insurance was “travelling somewhere I knew I’d be safe” (29%), followed by “I wasn’t sure if it was needed” (27%) and “I just didn’t think of it” (25%).

What doesn't travel insurance cover?

Each policy is different so make sure that you read the product disclosure statement to determine whether you’re covered for Covid-related incidents or delays. As a general rule, however, you won’t be covered for mental health emergencies overseas or for incidents that occur when you are under the influence of drugs or heavy intoxication.

Is Allianz good travel insurance?

In our assessment, we found Allianz to have many positive features as a travel insurance provider, not least of which is the generous unlimited medical and dental in its comprehensive offer. While the company covers travellers for lost luggage, there is no cover for missed connecting flights.

Is Bupa good for travel insurance?

In our Forbes Advisor Australia assessment, Bupa’s comprehensive travel insurance is a solid choice. It is underwritten by Allianz, so its comprehensive travel insurance policy is almost identical to Allianz’s branded offering.

Along with unlimited medical, hospital and dental cover, Bupa offers 24/7 emergency assistance with Australian-based doctors and nurses.

How many days before should you buy travel insurance?

You should buy travel insurance as soon as you purchase your tickets, that way you are covered if your trip is cancelled. While there is cover available once you have left Australia, it is much more limiting than had you purchased insurance beforehand.

Who does Qantas use for travel insurance?

Qantas travel insurance is underwritten by AIG Australia Limited.

Why is Australian travel insurance so expensive?

There is no doubt that travel insurance has become more expensive as Australians took to the skies in a post-pandemic booking frenzy. This has resulted in a higher rate of claims, which in turn leads to premium increases. Inflation, too, has played a part, with insurers pointing to the increase in the cost of goods and services as justification for rising premiums.

The information provided by Forbes Advisor is general in nature and for educational purposes only. Any information provided does not consider the personal financial circumstances of readers, such as individual objectives, financial situation or needs. Forbes Advisor does not provide financial product advice and the information we provide is not intended to replace or be relied upon as independent financial advice. Your financial situation is unique and the products and services we review may not be right for your circumstances. Forbes Advisor encourages readers to seek independent expert advice from an authorised financial adviser in relation to their own financial circumstances and investments before making any financial decisions. We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals to buy or sell particular stocks or securities. Performance information may have changed since the time of publication. Past performance is not indicative of future results. Forbes Advisor provides an information service. It is not a product issuer or provider. In giving you information about financial or credit products, Forbes Advisor is not making any suggestion or recommendation to you about a particular product. It is important to check any product information directly with the provider. Consider the Product Disclosure Statement (PDS), Target Market Determination (TMD) and other applicable product documentation before making a decision to purchase, acquire, invest in or apply for a financial or credit product. Contact the product issuer directly for a copy of the PDS, TMD and other documentation. Forbes Advisor adheres to strict editorial integrity standards. To the best of our knowledge, all content is accurate as of the date posted, though offers contained herein may no longer be available. The opinions expressed are the author’s alone and have not been provided, approved or otherwise endorsed by our partners. For more information, read our Advice Disclaimer here .

Sophie Venz is an experienced editor and features reporter, and has previously worked in the small business and start-up reporting space. Previously the Associate Editor of SmartCompany, Sophie has worked closely with finance experts and columnists around Australia and internationally.

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Travel Insurance

Need travel insurance for your next trip? Cover-More Travel Insurance offers a range of insurance options. In partnering with CGU Insurance, we can help you access Cover-More Travel Insurance.

Notice: If you have purchased your travel insurance before 13 August 2024, 11.59pm and need to make a claim, please contact CGU on  13 22 94 . Claims can be lodged 24 hours / 7 days a week.

Choose your cover

Need a little extra protection for your Australian holiday? Domestic Travel Insurance plans give Australian residents cover for expenses such as lost or damaged luggage and personal effects, cancellation costs, rental car insurance excess and more.

COVID-19 cover

If you are diagnosed with COVID-19 whilst travelling, we have benefits available on our domestic and international policies including cover for overseas medical costs. Common scenarios for COVID-19 cover will be automatically included when taking out travel insurance with Cover-More. The level of benefits included will depend on the coverage and the type of policy you decide to purchase. COVID-19 benefits may include:

COVID-19 cover for overseas medical costs¹

COVID-19 cover for cancellation and amendments²

Cover for additional COVID-19 expenses³

Speak to us about an existing policy.

Important documents

Product disclosure statement (pds) and financial services guide (fgs), target market determinations, cgu insurance's fsg, we're here when you need us.

Emergency assistance

If you need urgent help, you can call Cover-More 24/7

From overseas: (02) 8907 5221 From Australia: 1300 889 137

Call Cover-More to get started.

From Australia: 1300 889 137 From overseas: (02) 8907 5221 Or lodge a claim online

Travel advice

Dip your toe before you dive in by finding out everything you need to know before you go.

Visit www.smartraveller.gov.au to find out the latest travel advice.

CGU Travel Insurance is issued by Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507) (ZAIL). Cover-More Insurance Services Pty Ltd (ABN 95 003 114 145, AFSL 241713) acts under a binder authority from ZAIL. Cover-More will administer the policies and arrange for the issue of insurance on behalf of ZAIL. Cover-More has authorised Insurance Australia Limited (ABN 11 000 016 722; AFSL 227681) trading as CGU Insurance to distribute the product. Bank First ABN 44 087 651 769 AFSL/Australian Credit Licence Number 240 960 distributes the product under a contract with CGU. Limits, sub-limits, exclusions, terms and conditions (including eligibility criteria) apply.

Any advice is general advice only and does not take into account your individual objectives, financial situation or needs (“your personal circumstances”). Before using this advice to decide whether to purchase CGU Travel Insurance, you should consider your personal circumstances, the Combined Financial Services Guide (FSG) and Product Disclosure Statement (PDS) and Target Market Determination (TMD) .

If you decide to purchase CGU Travel Insurance from Bank First they receive a commission. For more information, please refer to the Combined Financial Services Guide (FSG)/Product Disclosure Statement (PDS) .

COVID-19 Cover Disclaimer

Medical cover will not exceed 12 months from onset. Medical evacuation cover subject to claim approval.

Conditions and limits apply to COVID-19 cancellation cover. Cancellation cover applies to the International and Domestic Comprehensive policies. See the Combined Financial Services Guide (FSG)/Product Disclosure Statement (PDS) for more information.

Cover is for reasonable Additional accommodation expenses (room rate only) and Additional transport expenses. Conditions apply to COVID-19 additional expense cover. See the Combined Financial Services Guide (FSG)/Product Disclosure Statement (PDS) for more information.

Please refer to  CGU policy document . Insurance issued by Insurance Australia Limited ABN 11 000 016 722, AFSL 227681 trading as CGU Insurance (CGU). In arranging this insurance, Victoria Teachers Limited ABN 44 087 651 769 AFSL 240960 trading as Bank First (Bank First), acts under its own AFSL and under an agreement with CGU, not as your agent. If you have a question or need to make a claim under the CGU policy, please contact CGU using the contact details included in the policy document.

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Recent CGU customer reviews

CGU Basic - Fundamentals Home Insurance

We haven’t had much to do with our home insurance. It was just one we were suggested when we got a home loan so don’t really have a review about them as of yet. But when I’ve had to call them I’ve never had to wait to long to speak to some one and they were always able to help with the enquiry

CGU Comprehensive Insurance

Kind, clear and direct.

I have had to make one claim since owning my car. The process to sign up for insurance was easy and not time consuming at all. When it came time to making a claim the customer service agent was clear, kind, understanding and direct. They were very patient and understanding. I would highly recommend cgu to all family and friends and I will be a long term customer.

CGU Travel Insurance

Excellent travel insurer.

CGU was very responsive to our travel claim and, although it was very complex, they were true to their word and paid out our claim. Cons- none really. We took out top cover and we are so glad we did.

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