travel aid leicester

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• Passes and concessionary fares

Travel aid for unemployed people

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The travel aid pass allows Leicester residents who are unemployed to travel by bus for half fare on local bus services in Leicester and Leicestershire.

Who is it for?

The travel aid pass aims to make both job seeking easier and ease the financial cost of bus use while you are unemployed. It cannot be used for train travel.

The pass is free and is valid for a two-month period (56 days). You must still purchase a discounted ticket from the driver or bus company to travel.

Who is eligible?

• You must be a Leicester City resident.
• You must be registered unemployed, and receiving Job Seeker's Allowance or Universal Credit as a work seeker.
• You must not already have an active older persons or disabled persons concessionary pass.

How do I use my pass?

Only you are able to use the travel aid pass. It cannot be used by anyone else.

You need to show the bus driver both your travel aid photo card and the ticket part. The photo card is proof you are the official card holder. The ticket shows that it is linked to the photocard and the dates your ticket can be used between.

The driver will then be able to offer you a 50% discount on the fare for your journey. The pass does not entitle you to discounts on tickets of a longer duration.

If challenged by a revenue inspector or an official person, you should show both your ticket and both parts of your travel aid pass.

Please note, if you lose either of the passes, you will not be able to get a replacement. You will need to apply again.

How do I apply?

Before applying online, please do ensure you have the following items ready to upload as proof of your identity:

• either your: passport, driving licence, birth certificate or proof of residency (document showing your name and address) and;
• proof of your entitlement such as your Universal Credit or bank statement.
• passport sized photograph of yourself (in line with passport standards)

How long will it take to process my pass?

Once your application has been submitted we will review all the information submitted to us and then we will post out the pass.

Please allow up to 28 days for us to process your application.

Frequently asked questions

What do i do if my circumstances change.

If you have a travel aid pass and you have found work, please continue to use the pass until it expires. You must inform us that you have found work by providing proof of your employment.

You can send in your proof of employment to the email shown below or you can report any change of circumstances by emailing us at   [email protected] .

What if my pass is lost or stolen?

If your pass is lost or stolen, please email us with your full name, address, and your contact number at [email protected] .

I have moved out of Leicester, what do I do?

If you have a travel aid pass and you have moved out of Leicester, there are three ways you can let us know:

Send a photo by email

You must cut the photo card in two, take a photo of the two halves and send a picture of the pieces to  [email protected] .

Or you can post the photo card to: Leicester City Council, 115 Charles Street, 2nd Floor, Rutland Wing, Transport Strategy (Travel Aid), Leicester, LE1 1FZ.

Hand the card in an envelope addressed to Transport Strategy (Travel Aid) at any city library or our  Customer Services Centre  on Granby Street, Leicester.

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Discounted bus fare scheme reopens to jobseekers

• Pavement revamp under way on part of busy Melton Road

Bridge repair works to take place

• Historic cycleway reopens after refurbishment
• Road resurfacing to take place

Published on Thursday, April 7, 2022

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A SCHEME offering cut-price travel to unemployed jobseekers in Leicester has been relaunched.

The Travel Aid programme is open to city residents and means local jobseekers can get a 50 percent discount on fares on all Leicester and Leicestershire bus services.

People can apply through Leicester City Council’s website, and passes are renewable every two months.

Travel Aid was running successfully in the city before the disruption of the pandemic, but is being relaunched as work and life return to normal.

Staff at the city’s three JobCentre Plus sites are giving information to jobseekers about the scheme, which has issued over 60 passes in the month since it was relaunched post-Covid.

Travel Aid is part of a wider package of city council transport initiatives designed to support low income and disadvantaged groups, as well as helping existing workers to travel to work in a sustainable and cost-effective manner.

Other schemes include the Wheels 2 Work programme, where people can hire electric bikes, with an option to purchase them.

The Santander E-bike Share scheme, which was launched in June 2021, also includes a range of targeting initiatives giving discounted cycle hire for unemployed job-seekers, low paid workers and other disadvantaged residents.

Cut-price bus travel is also available across the city – NHS workers can travel free on the electric buses operating from the city’s three Park and Ride sites at Enderby, Birstall and Meynell’s Gorse, while concessionary bus passes can be used at peak times on other services.

Under 16s who qualify for free school bus travel can also travel free of charge on any bus throughout the week and weekend.

Leicester deputy city mayor for transport and the environment, Cllr Adam Clarke, said: “With working life returning to normal following the pandemic lockdowns, we are relaunching this scheme to ensure unemployed jobseekers can get help to travel on the city’s public transport.

“We’ve already issued more than 60 passes over the last few weeks to people looking for work, meaning travel costs are not a barrier to people who need to commute to interviews, training or other placements as part of their search for employment.

“This is just one of the many ways we try to support people out of work and on benefits in Leicester - something which is more important than ever in the current economic circumstances.”

For more details or to apply for Travel Aid visit the city council’s website here: https://bit.ly/3ujBjEh

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a smarter way to travel in Leicester and Leicestershire

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Bus passes and concessionary travel

The English National Concessionary Travel Scheme is administered locally by Leicestershire County Council for residents of the county and Leicester City Council for city residents.

What is concessionary travel?

Concessionary travel passes can be used by eligible older and disabled persons for free or reduced rates of travel on local bus services in Leicester, Leicestershire and throughout England.

To use your bus pass on local buses within England, show your pass to the driver as you get on. If the bus is fitted with a reader, touch the reader with your pass. You don’t need a ticket to travel, but on some services the driver may give you a zero-priced ticket to record their passenger numbers.

You can’t use your bus pass on services:

• where most seats can be reserved, like coaches
• that run for less than six weeks, like shuttle buses to special events
• for tourists, like open-top bus tours, or services on vehicles of historical interest
• that are running instead of a train – ‘rail replacement’ services
• where the fare includes ‘extras’, like refreshments or car parkingMany coach operators offer half-price travel for older or disabled people. Ask the coach company for more information.
• To find out about eligibility for the scheme and to apply for a concessionary travel pass please use the link below that is relevant to you.
• All Concessionary Pass holders travelling on Leicester and Leicestershire’s Park & Ride after 9.30am and all day Saturday are charged £1.00 for a Day Ticket allowing all day travel on Park & Ride services.
• I am a resident of Leicestershire
• I am a resident of Leicester City

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Transport solutions

If you are a Universal Credit claimant then you may be entitled to 3 months worth of transport costs when you start work, including for the options below.

Speak to your Jobcentre Plus Job Coach for more information.

E-bike hire for £45 per month with Choose How You Move's 'Wheels to Work' scheme

Moped hire from £51 per week with Wheels to Work Silverstone

Plan public transport journeys with Choose How You Move's journey planner

Travel options to East Midlands Gateway

Travel aid for unemployed people - Half fare bus travel in Leicester and Leicestershire

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You don't get many things in life for free, but you can get free travel across the Leicester network with a Concessionary travel pass, anytime after 0930 on weekdays and all day at weekends and on Public Holidays.

With the cost of fuel increasing, maybe you'd rather leave the car at home? Perhaps you just fancy going on a trip where you can sit back, relax and look out the window? Or maybe you've got plans with family or friends? Whatever your motivation, just grab your bus pass and start making the most of it!

There are so many possibilities across the area, where will you go first, and who with? 

Whatever you love doing, let's get there together.

Applying for your bus pass

People of state pensionable age and people who are disabled are entitled to free travel on local bus services at off-peak times in England, on production of a valid Concessionary travel pass. Local Authorities are responsible for the scheme, and issue Concessionary passes. For more information or to find out how to obtain a concessionary pass  click here. 

Travel Alerts

Service changes from 25 august.

From Sunday 25 August, we're making changes to some of our services including the introduction of a new evening service on service 4 and new links to Fosse Park on new service 19!  Please see a summary below and the new timetables can be viewed here

Service 4: City Centre - Rushey Mead 

A new timetable across the whole week has been introduced to help keep buses run on time and provide a frequent service along Melton Road. 

NEW Service 4E

Great News!  We’re introducing an evening service for Rushey Mead

Service 4E will operate the same route at service 4 to Rushey Mead, after serving the Trevino Drive loop buses will go on to serve Troon Way and Barkby Road before returning to the City Centre on the same route as service 4 from the Wyvern Arms. This service will provide both Troon Way Business Centre and Troon Industrial Park with later journeys for staff on night shifts.

Service 13W: Narborough Road – Optimus Point

Great News! This service will now start from Fosse Road North and will be extended to create links to Beaumont Centre via New Parks and Glenfield Hospital.

Service 14 14A: City Centre – New Parks – Kirby Frith /Glenfield Hospital

The pre-summer holiday timetable will return with the frequency increased to every 6 minutes combined along Aikman Avenue during the main day Monday to Fridays.

Service 15: City Centre - Goodwood 

A new timetable across the whole week has been introduced to help keep buses run on time. 

Service 17: City Centre - Highfields 

We’re introducing some additional evening journeys Monday to Saturday departing at 20:00, 20:30 and 21:00.

Service 18: City Centre - Braunstone 

A new timetable is being introduced with the introduction of a new service 19.

NEW Service 19

Great News!  We’re introducing a new service 19 which will create links to Fosse Park, Meridian Business Park and Thorpe Astley.

Service 19 will operate along the same route as service 18 between St. Margaret’s Bus Station and Peverel Road roundabout, buses will then continue to serve Fosse Park, Meridian Business Park and Thorpe Astley via Narborough Road on an hourly basis Monday to Saturday.

Service 21: City Centre – Thurmaston

A new timetable across the whole week has been introduced to help keep buses run on time.  There will be some later departures from the City Centre and Blount Road to compliment the new 4E evening service.

Service 54: City Centre – Beaumont Centre

The last departure from the City Centre each evening at 23:10 will now be extended to serve Anstey.  This will provide customers an addition evening journey after the last departure on service 74.

Upon reaching Beaumont Centre the bus will continue to Hollow Road in Anstey along the same route as service 74.

Service 74: City Centre – Anstey

The pre-summer holiday timetable will return with the frequency increased to every 20 minutes during the main day Monday to Fridays.

A new timetable has been introduced on Saturdays to help keep buses run on time. 

The last departure on service 54 at 23:10 will extend to serve Anstey. 

Services 88, 88A, 88E: City Centre - Saffron Cross Roads/Eyres Monsell 

The pre-summer holiday timetable will return with the frequency increased to every 6 minutes combined along Saffron Lane during the main day Monday to Fridays.

Transport assistance

Ukrainian guests hosted in Leicestershire as part of the Homes for Ukraine scheme are being offered a travel grant to support their travel needs.

The travel grant of £65 will enable the purchase of a short-term bus pass, or help with other travel costs when Ukrainian guests arrive in Leicestershire.

The travel grant is only available once for each guest, and only to those who have been hosted on the Homes for Ukraine scheme in Leicestershire and currently live in Leicestershire.

It will be paid on the same payment card system used for the initial Homes for Ukraine £200 welcome payment. New arrivals from November 2023 receive this £65 at the same time as their welcome payment.

A travel grant provides flexibility as it could:

• be used on different bus routes, taxis, multiple single trips over a longer period
• go towards the purchase of a bicycle
• allow travel over an unspecified time frame
• be better for rural areas where bus travel may not be an option.

Travel Grant application form

For any other enquiries about transport support in Leicestershire please contact  [email protected]

Travelling around Leicestershire

The Choose How You Move website is a one-stop shop for travel information in Leicester & Leicestershire. Use our journey planner to help you explore the different travel options that are available in Leicestershire.

If you can't find the information you need on this page, you can contact the Leicestershire Homes for Ukraine team .

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A Helping Hand Along the Way

Travelers Aid International is an international network of social service agencies, airports and train stations representing a safety net to individuals of all abilities to connect with a support system or place.

TAI is committed to uplifting the human experience, using the skills and talents of a diverse group of volunteers and staff. Our programs share a combined passion and desire to create a culture of caring and support. We succeed when a family living on the streets gets a roof over their head, when a young woman escapes from a sex trafficking ring, when a hungry child can stop wondering where his or her next meal will come from, or when a traveler unable to navigate the airport alone receives a friendly guide. This ongoing challenge to seek a better life for those in need continues to motivate us — and we will always strive to be “A Helping Hand Along the Way.”

WE ARE ONE TRAVELERS AID working together...

...to reunite families and distressed travelers

...to alleviate hunger

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The Heart and Soul of TAI

Although Volunteer Appreciation Month and all the events celebrating it are behind us, the simple truth that can never be said often enough is — volunteers are the heart and soul of Travelers Aid International.

The mission, vision, and dream of TAI cannot happen without the support, hard work, and dedication of the volunteers who serve TAI and its member agencies. Their commitment to TAI, but more importantly to the millions of travelers they assist day in and day out 365 days a year is what continues to propel Travelers Aid International upward.

~Ever with thanks~

Our Mission and Vision

The Travelers Aid International mission is to aid people in transit who are in distress, through our direct services and through services provided by our member organizations.

Our History

Beginning in the 1880s, spurred in part by organizations like the YWCA, Travelers Aid programs were formed in major U.S. cities specifically to provide protection for women and girls traveling alone.

Peruse past issues of our Journeys newsletter, get up-to-date member and volunteer news, and stay tuned for details of our 2024 Annual Conference, coming up September 17-20 in Ontario, California, and learn about additional TAI updates.

Travelers Aid in the News…

Travelers Aid Highlighted in Bloomberg

Travelers Aid Gets ‘Helping Hand’ Shout-out

Travelers Aid Airport Programs Director Shares Passion for Volunteer Programs

Beginning in the 1880s, spurred in part by organizations like the YWCA, Travelers Aid programs were formed in major U.S. cities specifically to provide protection for women and girls who traveled alone.

Peruse the most recent issues of our Journeys newsletter, get up-to-date member and volunteer news, see details as soon as they become available about our 2021 annual conference, set for May 12-14 at the TWA Hotel at New York’s JFK Airport, and learn about any COVID-19 updates.

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Leicester Travel Clinic  is here to ensure that you are vaccinated against the commonly known diseases. Get vaccinated today and stay safe wherever you’re travelling to.

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About Leicester Travel Clinics

Here at Leicester Travel Clinics, we are dedicated to making high-quality healthcare accessible to all. That is why we are a group of pharmacies, offering a variety of innovative services to suit the needs of communities throughout Leicester and Nuneaton.

At Leicester Travel Clinics, which is part of The Local Pharmacy , travellers can receive expert advice on various travel-related health issues, including vaccinations, malaria prevention, and travel medication. The clinic provides comprehensive pre-travel consultations to ensure that travellers receive personalised advice based on their individual needs and travel destinations. During the consultation, travellers can discuss any health concerns they may have, and the clinic’s team of experienced healthcare professionals will provide them with up-to-date information on health risks and recommended preventative measures.

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Here’s The Deal: iTravel Holidays is a renowned travel agency in Leicester, and their passionate team is dedicated to the love of travel, always ready to equip you with essential information. They take pride in their ability to craft holidays that perfectly align with your desires. With a team enriched with extensive travel experiences spanning the globe, iTravel Holidays ensures you'll receive personalised and tailor-made services to cater to your unique travel requirements. Their commitment knows no bounds regarding securing the best holiday deals, consistently going above and beyond to exceed your expectations. For the assurance and peace of mind of their customers, the company operates under ATOL Protection, guaranteeing that your holiday is safeguarded while in their hands. iTravel Holidays fulfils its role as an intermediary, providing a web-based search interface connecting you with various third-party suppliers offering travel products encompassing flights, accommodations, and transfers. Their extensive reach spans hundreds of destinations and includes a vast array of hotels, including family-friendly establishments that offer an abundance of activities for the little ones, as well as adult-only resorts, among many other options. Rest assured, iTravel Holidays is your gateway to a world of travel opportunities. UNIQUE FACTS: • Friendly Service • Holistic Travel Experience • Quality Service, Best Prices and Friendly Staff.

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Before you arrive

If you are travelling to the University from outside the UK there are many things to think about, but we are here to help make your arrival as smooth as possible.

Getting to Leicester from the airport

We would strongly advise that you book your flight once you have accepted your offer and you have obtained your visa or entry clearance. 

Airport taxi

You can also book an airport taxi to pick you up from arrivals. We have negotiated a set price with Airport Taxis Narborough so you can be sure that you’re paying the correct fee for your journey (costs quoted are correct as of July 2024).

• Heathrow Airport to Central Leicester = £140 plus £13 ULEZ charge from 29 August 2023. Plus any parking charges and bank charge if appropriate
• Birmingham Airport to Central Leicester = £68 plus any parking charges and bank charge if appropriate

To book, please send an email to [email protected] with the following details:

• University of Leicester course details
• Arrival airport
• Accommodation address in Leicester
• Flight date, time and number

Airport Taxis Narborough will then respond with how to pay. Confirmation of your booking will be complete once they have received full payment for your taxi service. Please note there may be a charge to send payment from a foreign bank account.

Waiting time is charged at £18 per hour, which starts 1.5 hours after the flight lands unless instructed to arrive later than the estimated flight arrival time.

Bus and train

Leicester city has excellent rail and road links, so if you are arriving at a UK airport you can make use of the United Kingdom’s excellent public transport networks to get to Leicester. Each airport website has guidance on transport to and from the airport - Birmingham , East Midlands , London Stansted , London Luton , London Heathrow airports.

We have partnered with National Express to save 20% on airport coach travel . This discount is available for all journeys from London Heathrow, Birmingham Airport, Luton Airport, Stansted Airport, or Manchester Airport to Leicester city centre. To book, please visit the National Express website . (The discount code has been embedded into this link and will be applied automatically at checkout.)

If you are travelling to the UK on the  Eurostar , you can change at St Pancras International onto a direct train to Leicester.

Getting to Leicester from within the UK

Getting to Leicester is easy because of the city’s excellent rail and road connections. Leicester Train Station is 15 minutes' walk from campus and St Margaret's Bus Station is centrally located with coach services from most major English cities including Leeds, Sheffield, Birmingham, Manchester and London Victoria.

Ex-Aldi worker shares 13 insider secrets including best time to find reduced groceries

An Aldi worker has shared the things you never knew about the budget supermarket, including the best time to find reduced price groceries and just how to pack your bag as the cashiers whizz through your shop.

• 16:12, 2 SEP 2024

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Aldi is well-known for its straightforward approach, affordable prices and high-quality products, making it one of the UK's favourite supermarkets.

The store's middle aisle is a treasure trove of incredibly cheap and highly desirable items, ranging from advanced tin openers to leaf blowers, and it's the kind of shop where you might go in for tea bags and leave with a kayak.

Emily Carubia, a former Aldi employee, has revealed 14 things that the average customer may not know about the budget supermarket, these include when to find the best discounts and special buys and how to pack your bag as the cashiers speed through your shopping.

All perishable food products nearing their sell-by date are reduced throughout the day, with up to 75% off. This includes bread, meat, and produce, while imperfectly packaged items like rice, cereal, and tinned food are discounted by 30%.

The best time to find reduced items is usually towards the end of the day, but you might find some before then too. Keep an eye out for the red stickers, according to the Liverpool Echo.

Unlike other supermarkets, Aldi doesn't group its red sticker items together, so you'll need to keep a lookout for offers scattered around the store.

Too Good To Go

What happens to all the reduced items that don't sell?

Aldi offers the Too Good to Go scheme - if a food item is nearing its sell-by date and hasn't been bought, it will be scooped up and put into a box full of food items with a value of no less than £10, but you can get it for £3.30. It's an excellent way to help prevent food wastage and get loads of great food for your money.

Specialbuys

The best time to grab Specialbuys is right when the store opens at 8am. Due to their limited availability, it's crucial to be prompt to avoid missing out.

Aldi offers two days of Specialbuys: Thursday and Sunday. The colour of the signage above the aisle indicates which day they're available - blue for Thursdays, orange for Sundays.

These are typically located in the middle aisles at the back of the store. Stay updated on upcoming Specialbuys by following Aldi's Instagram page @aldispecialbuysuk or downloading the Aldi app.

Timing and Targets

Employees are not only expected to achieve a scanning target of 1,500 items per hour, but they're also timed on how quickly they can work through a palette of stock. This allows for frequent restocking throughout the day and helps the store maintain low prices.

There's nothing quite like discovering a great dupe. Something that performs just as well as your go-to moisturiser, boasting an equally impressive ingredients list, but for a fraction of the cost.

Aldi's hair and beauty Specialbuy items are truly top-notch. From Clinique moisturiser dupes to Dior lip oil dupes, the beauty products never fail to impress.

Plus, they're always at least half the price of the original product. However, make sure to grab them while you can - most items don't stay on the shelves for long. One Aldi employee praised the "amazing" tangle teezer brush dupe, describing it as feeling like a "feels like a head massage".

Don't overlook the flower section! The flowers are significantly cheaper than at other supermarkets and they have a decent lifespan. Just make sure to check their best before date.

Ever wondered why Aldi doesn't stock cigarettes?

This dates back to the 1960s when the founders of the store, German brothers Karl and Theo Albrecht, had a disagreement over whether to sell tobacco products.

This disagreement led to the chain being divided into two: Aldi North, managed by Theo, which sold cigarettes; and Aldi South, owned by Karl, which did not.

When they expanded internationally from Germany, they split the world's countries between them, and it is Karl's Aldi South that operates the Aldi stores in the UK. Consequently, unlike most of the traditional, large supermarket chains, Aldi stores in the UK do not sell cigarettes.

Best food dupes

If you're hesitant about trying non-branded items, here are a few Aldi products to start with. You might not even notice the difference.

Nutoka tastes almost exactly like Nutella - and it's a fraction of the cost. Belmont biscuit spread tastes just like Lotus Biscoff spread. A current Aldi employee told the ECHO: "I think the Racer bars are better than the real Snickers to be honest."

Best alcohol dupes

Aldi has built a reputation for offering splendid alcohol dupes at competitive prices. Capitalising on this success, the supermarket has extended its Wine of the Week promotion year-round.

Noteworthy amongst their offerings is the award-winning Haysmith's Rhubarb and Ginger gin, priced at only £14.99 and boasting a Gold Outstanding medal from the IWSC Spirits Awards. Equally impressive is St Germont Vodka, also £14.99, whose quality rivals that of the more expensive Grey Goose, currently tagged at £41.50 in Morrison's.

Pack after you pay

To facilitate quicker checkout times, Aldi encourages shoppers to pack their groceries post-payment, citing that this strategy allows them to keep hiring to a minimum and consequently maintain low prices for their customers.

Boxes for bags

In a clever tip shared with all supermarket goers, if you find yourself without a shopping bag, grab an empty cardboard box from the produce aisle. Many come with handles and are a sustainable alternative to plastic bags.

Electric price cards

Many Aldi stores are now fitted with electronic price cards that automatically update pricing information. This technology also indicates when an item is out of stock, saving customers time spent searching for unavailable products.

If this is the case, you can be certain that there won't be any additional stock in the back. However, if this message isn't displayed on the card, staff will be more than willing to check in the back for you.

Magnificent memories

This may no longer be the norm, but once upon a time, all Aldi in-store colleagues were required to memorise the prices and codes of 750 products. Although barcode readers now aid with this task, staff still need to remember the codes for many items, especially produce.

Constantly hiring

Aldi is always on the lookout for new team members. If you don't mind early mornings and a bit of hard work, it's a fantastic job opportunity. Perks include paid breaks, a pension scheme, and potential career progression. Find out more here.

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