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INTRODUCTION Welcome to vikingcruises.com, the website and online service of Viking River Cruises, Inc. dba Viking Cruises and Viking Ocean Cruises (“Viking”, “Company,” “we,” or “us”). This page explains the Terms of Use for our online and/or mobile services and web site (collectively the “Online Services”), including other online sites related to Viking River Cruises, (collectively, including the Online Services, the “Services”). We look forward to having you enjoy your trip and wish to provide you with the details of the terms and conditions for your travel with us.

Users of these Services agree to be bound by this Agreement (“Agreement”) and the Viking Cruises Privacy Policy . This Agreement applies to all visitors, users, and others who access the Services (“Users”).

NOTIFICATION Information contained in Viking brochures, websites or advertising materials (“Viking Advertising”) is not an offer or a contract. The transportation of guests and baggage on all cruise vessels and other transportation and arrangements specifically provided by the cruise operator (and not by independent contractors) is provided solely by the cruise operator (“Carrier”) and is governed by the Terms and Conditions printed on the Passenger Ticket Contract. For complete information on Terms and Conditions for your cruise and related travel, itinerary, liability of Viking, liability limits and all sections mentioned below, refer to the Passenger Ticket Contract. A copy of the Passenger Ticket Contract is available from your travel agent or online at vikingcruises.com.

PAYMENT POLICY A deposit for cruise/land of $500 per person is required to secure a confirmed reservation. When more than one cruise is booked, deposit and payment policies apply per cruise. The final balance is due no later than 90 days prior to sailing but special promotions may require an earlier payment. (Exceptions to this Payment Policy apply for Viking’s World Cruise. Contact your travel agent or Viking for details.) All reservations are subject to cancellation if payments are not received by the due date. Air seats are limited; airfares are subject to change and are not guaranteed until full payment of air is received. Upon full payment by the participant(s) of the amount specified as the Full Fare (see Invoice), Viking agrees to arrange for the provision of the services as described herein which will be set forth in a Passenger Ticket Contract and Invoice and as modified by supplementary materials. Upon either i) booking the cruise or other travel through us, ii) receipt of your deposit, iii) full payment or upon the issuance of the Passenger Ticket Contract directly or by a travel agent, or iv) upon receipt of a confirmation letter or final Invoice from us, both the Passenger and the Carrier will be fully bound by all of the terms and conditions of the Passenger Ticket Contract. Promotions and special offers may have different payment terms – please refer to promotion or special offers.

PAYMENTS Visa, MasterCard, American Express, Discover, checks and Electronic Funds Transfer are all acceptable forms of payments. All payments made by check should be made payable to Viking Cruises. Some credit card companies may impose a “Foreign Transaction Fee” even though your transaction is denominated in U.S. dollars. This is an arbitrary fee that occurs in a small number of cases and accrues entirely to the credit card–issuing bank. Viking does not control these bank-imposed fees nor does Viking derive any benefit from them, monetary or otherwise; we are therefore unable to accept responsibility for the fees.

RESERVATIONS AND BOOKING DETAILS To make a reservation, contact your local travel agency or call Viking at 1-855-707-4837.

CANCELLATION POLICY For any cruise/land booking, whether under deposit, partially paid, or paid in full and air-inclusive packages paid in full, the following travel agent or guest-requested situations are considered cancellations and fees will apply as noted below: changes to departure date; substitutions of itinerary; substitution of another person for original booked guest(s); or changing to a promotional fare. All cancellations must be in writing.. The following cancellation charges will be assessed for all written cancellations received prior to departure up to the scheduled time of departure.

Cancellation received | Following charges will apply: (Broken out by days before departure) 121 days or more is $100 per person | 120-90 days is 15% of full fare | 89-60 days is 35% of full fare | 59-30 days is 50% of full fare | 29-0 days is 100% of full fare. Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. (Exceptions to the Cancellation Policy apply for Viking’s World Cruise. Contact your travel agent or Viking for details.) Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking.

REVISIONS/CHANGES Once a cruise/land booking has a deposit or air is paid in full, all changes are subject to a $30 charge per change. See prior section under Cancellation Policy for additional details on situations which are classified as cancellations rather than changes.

DOCUMENTS Full travel documents will be issued approximately 3 weeks prior to departure. All early document requests will be charged a $25 early processing fee.

TRANSFERS Roundtrip airport-to-ship transfers are only included when air is purchased with a tour package. Transfers are only valid on tour departure and arrival dates. If you should choose to make your own air arrangements, transfers may be purchased through Viking for an additional cost or you may make your own transfer arrangements.

TRAVEL DOCUMENTATION/VISAS All guests must have passports valid for six months following disembarkation and any necessary visas or affidavits when boarding. Guests are advised to check with their travel agent or their Consulate Service to determine which documents they must obtain. If incorrect documents are obtained, guests will be unable to participate in particular shore excursions and may be denied boarding and/or entry into certain countries. Entry into another country may be refused even if the required information and travel documents are complete. Visa kits from an independent third party are provided upon request as a service to guests selecting destinations in Russia, China, Egypt, Jordan or Southeast Asia. Note: Due to airline security measures, your passport name must match your airline ticket name or you may be denied boarding. Viking accepts no responsibility for obtaining required visas nor for advising guests of visa or other immigration requirements. Guests are advised that the living standards and practices at their destination, including those with respect to the provision of utilities, services and accommodation, may differ from those found in the U.S. or Canada.

CHILDREN/MINORS Due to the nature of our cruise and travel itineraries, the Carrier does not maintain facilities or services for children aboard cruise vessels or otherwise during the trip. On all cruises and cruise journeys, minors under the age of 18 must be accompanied and share a stateroom with a parent, legal guardian or other responsible adult over the age of 21. We reserve the right to limit the number of minors under the age of 18 years on board and on land excursions booked through us.

DISABLED/PREGNANT PASSENGERS You and all other passengers traveling with you must be physically, emotionally and otherwise fit to undertake the Cruise and have received all medical inoculations necessary. You must report any disability requiring special attention while on your Viking itinerary to Viking at the time the reservation is made. All vessels and motorcoaches for European cruises are equipped to European standards. Most transportation services, including the vessels and motorcoaches, are not equipped with elevators or wheelchair ramps. The Carrier will make reasonable attempts to accommodate the special needs of disabled travelers, but neither we nor the Carrier are responsible in the event it is unable to do so, nor are we or the Carrier responsible for any denial of services by vessel operators, air carriers, hotels, restaurants or other independent suppliers. We regret that the Carrier cannot provide individual assistance to a passenger for walking, dining, getting on and off vessels, motorcoaches and other vehicles, or other personal needs. A qualified and physically able companion must accompany passengers who need such assistance and must assume full responsibility for their wellbeing. Guests must be able to walk down/up steps and ramps without a walker, or wheelchair, as ramps are typically not wide enough to accommodate these items. Not all ships have elevators, and some have split-level decks and/or significant thresholds. Airports in some regions typically do not have ramps or elevators. Guests may inquire about accessibility by contacting Viking at 1-877-668-4546 (1-877-66VIKING). The Carrier will endeavor to accommodate special access needs, but Viking cannot guarantee the Carrier will be able to do so in all cases. The passenger assumes the full risk of use and of any prohibitions imposed by vendors. Motorized scooters are not typically suitable on international cruises and cannot be accommodated. The Carrier reserves the right not to accept passengers who are in an advanced state of pregnancy either upon commencement of or at any time during the trip.

For cruises in China, cruises on the Mekong River, and cruises in Egypt, and for other destinations as specifically noted by Viking or the Carrier, certain additional conditions and limitations apply regarding physical ability to travel. Viking and the Carriers do not discriminate based upon disabilities, but local conditions for certain cruises are beyond Viking’s control. Our tours and cruises are not physically demanding but tours may not be appropriate for guests with certain medical conditions and physical restrictions. Guests may inquire about accessibility related to these cruises by contacting Viking at 1-877-668-4546 (1-877-66VIKING).

INOCULATIONS, HEALTH AND MEDICAL ISSUES You are required to obtain any required inoculations and to provide for your own specialized health or mental care if required during your cruise and all such arrangements are your responsibility. A certificate of fitness is required of all passengers with significant health issues. Please see the Passenger Ticket Contract for more detailed information.

TIPS It is customary to give cruise gratuities, subject to your satisfaction of services rendered. Gratuities on board and on land are not included in your full fare.

EUROPE OPERATORS The river cruise ships and/or river cruises in this location include but are not limited to those operated by Viking River Cruises Ltd., Viking River Tours Ltd., Viking Croisières S.A., Duoro Azul S.A. or Viking River Cruises AG. The oceangoing vessels described herein are operated by Viking Ocean Cruises LTD.

CHINA OPERATORS The ships and/or cruises in this location include but are not limited to those operated by one or more of the following: Chongqing New Century Cruise Co. Ltd., Viking River Cruises AG, Viking River Tours Ltd., Viking River Tours (China) Ltd. and China International Travel Service Beijing Co., Ltd.

MEKONG / BURMA OPERATORS: The ships and/or cruises in these locations include but are not limited to those operated by one or more of the following: Pandaw Cruises Management Pte Ltd., Viking Tours Ltd.

EGYPT OPERATORS: The ships and/or cruises described in this location include but are not limited to those operated by one or more of the following: Grand Plaza Cruises Co., Travcotels Co., Viking River Tours Ltd.

VIKING RIVER CRUISES, INC. Viking River Cruises, Inc. dba Viking Cruises acts solely as a Sales Agent for the above-mentioned Carriers for the vessels described in Viking Advertising. Viking neither owns nor operates any of the vessels described herein and thus assumes no responsibility or liability for acts or omissions of the Carriers or vessel owners in regard to the cruises described herein.

RESPONSIBILITY Viking is not the Carrier or owner and accepts no liability or responsibility, whether occasioned by railroad, motorcoach, private car, boat, aircraft or any other conveyance, reason, or defect, for any injury, damages, loss, accident, delay or irregularity which may be occasioned either by reason or defect, through the acts or defaults of any company or person, or in carrying out the arrangements of the tour, as a result of any cause beyond the control of Viking. Guests specifically release Viking from any and all claims for loss or damage to baggage or property and for personal injuries or death, and from all claims and any loss or delay, arising out of the acts, omissions or negligence of Viking or any Carrier or independent contractors, such as vessel operators, air carriers, hotels, shore excursion operators, restaurateurs, transportation providers, spa professionals, medical personnel or other providers of services or facilities, unless prohibited by law. All arrangements made for tour participants with independent contractors, including medical and spa services, are made solely for convenience to participants and are done at the participant’s own risk. Medical and spa personnel are independent contractors. Viking and all Carriers specifically disclaim all liability for damages for emotional distress, mental suffering or psychological injury of any kind, except to the extent prohibited by the applicable law, including without limitation, 46 U.S.C. Chapter 305. Tickets, vouchers, and any other travel documents are subject to all terms and conditions of the respective suppliers and Carriers (some of which may limit supplier’s and Carrier’s liability). Under no circumstances shall Viking be construed as a carrier under a contract for safe carriage of the guest or his or her belongings. Viking and the Carriers and owners of the vessels identified herein shall be entitled to any and all liability limitations, immunities and rights applicable to them or any of them under the Strasbourg Convention on the Limitation of Liability of Owners of Inland Navigation Vessels (CLNI), with protocols and amendments, together with the further provisions of the International Convention of Limitation of Liability for Maritime Claims, 1976, with revisions and amendments (hereinafter collectively referred to as the “Convention”), if and as applicable, and by those other and further limitations of liability set forth in the statutory and general maritime law of the United States, (including Title 46 U.S. Code Sections 30501 et seq), as well as any other applicable nation’s laws limiting liability. Viking and the Carrier and owners of the vessels identified herein shall be entitled to claim the benefit of whichever law, regulation, treaty or doctrine provides the greatest legal protections to Viking and the Carriers and owners of the vessels identified herein.

REFUSAL OF PASSAGE Viking shall not be required to refund any amount paid by any tour participant who must leave the tour prematurely for any reason, nor shall Viking or the Carriers or the owners of the vessels identified herein be responsible for the lodging, meals, return transportation or other expenses incurred by such tour participant.

ADVANCED, CANCELLED OR DELAYED Viking reserves the right to withdraw and/or cancel a tour or to make changes in the itinerary and hotel accommodations whenever, in its sole judgment, or in the judgment of the vessel Carrier or owner, conditions warrant it. In the event of charters of the vessels, adverse weather or water conditions, mechanical or other issues with the ship, docking issues, government or other authority actions, truces, lockouts, riots or stoppage of labor from whatever cause or for any other reason whatsoever, the Carrier or Owner of the vessels identified herein may, at any time, cancel, advance, alter, substitute or postpone any scheduled tour and may, but is not obliged to, substitute another vessel or itinerary and shall not be liable for any loss whatsoever to guests by reason of any such cancellation, advancement or postponement except as specifically set forth in the Passenger Ticket Contract.

ACTS OF GOD, STRIKE, OR OTHER Neither Viking nor the Carrier or owners of the vessels identified herein shall be liable for delay or inability to perform any condition herein or any part thereof caused by or arising out of strikes, lockout or labor difficulties or shortages whether or not the Carrier is party thereto, or explosion, fire, collision, standing or foundering of the vessel, adverse weather or water conditions, mechanical or other issues with the ship, docking issues, or breakdown or failure of or damage to the vessel or its hull or machinery or fittings howsoever and wheresoever any or the same may arise or be caused, or civil commotion, riot, insurrection, war, government restraint, requisitioning of the vessel, political disturbance, acts or threats of terrorism, inability to secure or failure of supplies including fuel, acts of God, or other circumstances beyond their control.

GENERAL AVERAGE Viking will not be liable to pay nor be entitled to receive any general average contribution with respect to property taken with you aboard the river cruise vessel or any oceangoing vessel.

SERVICES PROVIDED BY AIRLINES Viking reserves the right to choose the air carrier, routing and city airport from each gateway city for passengers booking air through Viking. Viking may utilize contracted block space as outlined by each specific carrier, therefore all flights and routings may not be available. Flight schedules/seat assignments may be changed or cancelled without prior notice at anytime. Viking will attempt to accommodate guests traveling together, however this cannot be guaranteed. Flight schedules will be released 75 days prior to departure. Contact your airline directly to confirm seat assignments, baggage charges, request special meals and reconfirm your flights, check-in procedures and carry-on limitations. Any changes (including name changes) made to booking or issued airline ticket will incur a $50 per ticket change fee, plus any charge fee incurred by the subject air carrier. Any additional costs including costs for optional services purchased or penalties for cancellations/rebookings will be made at the guest’s expense. All airline tickets issued by Viking are refundable only to Viking. Viking will determine the amount of any refund due. Viking has no responsibility for any change in travel plans caused by airline delays or for any act, omission or event of the airlines or any other party.

TRAVEL AGENT All travel agents and agents of any other nature with the exception of Viking are solely your agents and not those of Viking or the Carriers or the owners of the vessels for purposes of the Passenger Ticket Contract and all other documents concerning the river or ocean cruise and any related arrangements made by the travel agent for any other or related travel, lodging, excursions, tours or facilities of any nature. Neither Viking nor the Carrier or owner of the river or ocean cruise vessel shall be responsible for any representation or conduct of your travel agent, including but not limited to any incorrect booking by such travel agent or failure to remit your deposit or other funds to Viking as sales agent for the particular Carrier for which you shall at all times remain liable.

EXTENSIONS The Extension packages as listed herein and in Viking Advertising have been developed in association with various international hotels. Situations may arise, voluntarily or involuntarily, that necessitate changes. Viking reserves the right to substitute hotels as it is deemed necessary and to provide comparable alternatives.

TRAVEL PROTECTION Our Travel Protection Plan, as well as trip cancellation, and out-of-province health insurance are not included in the listed fares. It is offered for purchase through a third-party vendor. See the Planning Your Trip section of our website for details. Once paid, the Travel Protection Plan payment is not refundable.

ITINERARIES, PRICES/INCREASES AND OMISSIONS Itineraries are subject to change and may need to be altered or cancelled specifically because of water levels or wind or other factors. Prices shown in this brochure and on the website are subject to change with or without notice. Adjustments for currency and/or fuel fluctuations may apply, see the Passenger Ticket Contract for more information. Airfares are subject to change if bookings are not paid in full. Optional shore excursions/ tours/concerts, excess baggage charges, drinks, beverages and meals not included in the package are additional costs to the guest. Viking is not responsible for omissions, printing and/or presentation errors and reserves the right to make corrections as required. Check http://www.vikingcruises.com for the most up-to-date prices, terms and conditions. In the event amendments or modifications of any nature are required, they may be added by the Carrier, by written notification to the passenger signed by a director of the Carrier for the vessel.

CALIFORNIA SELLER OF TRAVEL LAW Viking is registered in California as a seller of travel. Viking’s seller of travel registration number is 2052644-40. Registration as a seller of travel does not constitute approval by the State of California. Viking is a participant in the Travel Consumer Restitution Fund, which provides restitution in certain circumstances to guests who are residents of California.

UNITED STATES TOUR OPERATORS ASSOCIATION $1 MILLION TRAVELERS ASSISTANCE PROGRAM Viking is an Active Member of United States Tour Operator’s Association (“USTOA”) and participates in the USTOA’s Travelers Assistance Program. You may make a claim to this program if you are owed a refund. The Plan covers losses for transportation or travel services that were not refunded when required. A guest may make a claim against the Plan within 90 days after a Viking bankruptcy, insolvency or cessation of business or failure to fund on account of cancellation or non-performance. USTOA’s total liability for all consumer claims from customers of Viking is limited to $1,000,000. In some cases $1,000,000 may not be sufficient to cover all losses. Complete details of the USTOA Travelers Assistance Program and claim forms may be obtained by writing to USTOA at 275 Madison Avenue, Suite 2014, New York, New York 10016, or by email to [email protected] or by visiting their website at www.USTOA.com.

TERMS OF USE FOR PHOTO SUBMISSION 1. You grant to Viking a non-exclusive, royalty-free, transferable, sublicenseable, perpetual, worldwide license to use, store, reproduce, distribute, modify, perform, display and create derivative works from any photo you may submit to Viking, or any portion of your photo, in any manner or media whatsoever, (whether now known or hereafter devised), for the purpose of using your photo on any Viking website, or in any promotional materials distributed by Viking or in connection with Viking’s cruise and travel services. Further, you waive all moral rights you may hold in a photo you may submit to Viking, in favour of Viking and anyone we allow to use the photo. Viking reserves the right not to use your photo for any reason.

2. You also grant to Viking the unlimited right and permission to use, store, reproduce, distribute, modify, perform, display, create derivative works from and otherwise exploit your image, name, picture, likeness, voice and biographical information and any statements made by or concerning you as provided by you to Viking in connection with your submission of your photo (“Your Personal Information”) or any material based thereon or derived therefrom, or to refrain from so doing, in any manner or media whatsoever (whether now known or hereafter devised), anywhere in the world, by any persons or entities deemed appropriate by Viking, for use on any Viking website, or in any promotional materials distributed by Viking, or in connection with Viking’s cruise and travel services.

3. You agree you have the full right and authority to grant the rights granted in this section and agree that these terms do not in any way conflict with any existing commitment on your part. If the photos you submit include images of other travel companions, you agree and represent that you have obtained their permission to submit these photos (or that of their parent/legal guardian if they are a minor in their jurisdiction of residence) and that you have also obtained their agreement to these terms.

4. RELEASE OF LIABILITY — You shall have no right of approval, no claim to compensation and no claim (including, without limitation, claims based upon invasion of privacy, defamation or right of publicity) arising out of any use, alteration, blurring, distortion, faulty reproduction, illusionary effect or use in any composite form of the photo you submit to Viking or Your Personal Information. You hereby release and hold harmless Viking, its affiliates, and any persons or entities acting on behalf of or at the direction of Viking, from any claim for injury, compensation or negligence (including Viking’s own negligence) resulting or arising from any activities authorized by these terms.

VIKING TOURS Viking also does business under the name Viking Tours, which is a registered trade name in the United States.

COPYRIGHTS You shall have no right of approval, no claim to compensation and no claim (including, without limitation, claims based upon invasion of privacy, defamation or right of publicity) arising out of any use, alteration, blurring, distortion, faulty reproduction, illusionary effect or use in any composite form of the photo you submit to Viking or Your Personal Information. You hereby release and hold harmless Viking, its affiliates, and any persons or entities acting on behalf of or at the direction of Viking, from any claim for injury, compensation or negligence (including Viking’s own negligence) resulting or arising from any activities authorized by these terms.

TRADEMARKS The trademarks, service marks, trade names and logos (the “Trademarks”) appearing in Viking Advertising are trademarks and registered trademarks of Viking. A partial list of the Trademarks owned by Viking is set out below and may not be exhaustive of all Viking Trademarks. All other trademarks belong to their respective owners. If you are unsure whether a trademark, service mark, trade name or logo not on the list is the property of Viking, please contact us at 1-877-668-4546. Viking vigilantly enforces its intellectual property rights and will actively seek the recovery of any costs and/or damages it may incur in stopping the misuse or misappropriation of its intellectual property.

TRADEMARKS Trademarks of Viking and its affiliates and related companies include but are not limited to AQUAVIT TERRACE; DARE TO COMPARE; EXPLORING THE WORLD IN COMFORT; LONGSHIPS; THE WORLD’S LEADING RIVER CRUISE LINE. . . BY FAR; VIKING; VIKING and Ship Design; VIKING COASTAL CRUISES; VIKING COASTAL VOYAGES; VIKING CRUISES; VIKING EXPEDITIONS; VIKING EXPEDITIONS CRUISES; VIKING EXPLORING THE WORLD IN COMFORT and Ship Design; VIKING INCLUSIVE CRUISING; VIKING OCEAN CRUISES; VIKING OCEANS; VIKING RIVER CRUISES; VIKING RIVER CRUISES and Ship Design; VIKING RIVER CRUISES EXPLORING THE WORLD IN COMFORT and Ship Design; VIKING RIVERS; VIKING SEA; VIKING SKY; VIKING STAR; VIKING SUN; VIKING VOYAGES.

QUESTIONS If you have any questions regarding this these Terms, please advise us by contacting by writing at Viking Cruises, 5700 Canoga Avenue, Suite 200, Woodland Hills, CA 91367. You may also call us at 1-877-668-4546, and we will answer them.

©2016, Viking River Cruises, Inc.: all copy, diagrams, visual content and original photography. Select photos are licensed. All rights reserved.

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• Australia & New Zealand
• World Cruises
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Viking Expeditions

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2024-2027 RIVER CRUISE AND AIR FARES:  Offer applies to bookings made from September 1-30, 2024. Terms & conditions for select promotions may vary. $25 deposit is applicable to all River itineraries. Special fares plus up to FREE International airfare valid on select departures of Grand European Tour, Lyon Provence & the Rhineland, European Sojourn and Capitals of Eastern Europe, Paris to the Swiss Alps, Cities of Light, London, Paris & D-Day, Rhine & Main Explorer . Airfares may vary on other gateways & departures. Airfare does not have to be purchased to get cruise\cruisetour offer. All prices are in CA dollars and for CA residents only. Additional restrictions may apply. 2024 : Pay in full by September 30, 2024 or at time of booking if within 120 days of departure. 2025 : Pay in full by October 31, 2024. 2026 : Pay in full by April 30, 2025. 2027 : Pay in full by January 15, 2026. Offers expires September 30, 2024.

$25 DEPOSIT:  For itineraries 35 days or less, a $25 deposit applies to February 2025 & onward departures; for itineraries greater than 35 days, a $25 deposit applies to April 2025 & onward departures; World Cruise products excluded; call for details.

GENERAL RESTRICTIONS: Cruise fares listed are cruise only in CAD dollars, per person, based on double occupancy and for CA residents only. All fares and offers are for new bookings made September 1, 2024 to September 30, 2024, are subject to availability; may not be combinable with other offers except Viking Explorer Society Credit and Viking Referral Rewards. Special cruise fares are based upon published full cruise fares; cruise fares do not include prepaid charges, optional facilities, and personal charges, as defined in the terms and conditions of the  Passenger Ticket Contract  which may be viewed elsewhere on this website. Full cruise fares may not have resulted in actual sales in all stateroom categories and may not have been in effect during the last 90 days. Promotional fares may remain in effect after the expiration date. Air promotion applies to economy, roundtrip flights only from select Viking River Cruises CA gateways and includes airport-to-ship or hotel transfers, air taxes and air fuel surcharges. Viking reserves the right to correct errors or omissions and to change any and all fares at any time. For up-to-date prices, please call Viking or your Travel Agent. Additional terms and conditions may apply. Complete terms and conditions may be found in the  Passenger Ticket Contract .

AIR UPGRADE:  Upgrade to Premium Economy air from $999 CAD per person or Business Class air from $4,499 CAD per person based on select gateways and dates. Additional airline-imposed baggage charges may apply; for more information visit  Airline Luggage Restrictions . Air prices are per person based on cruise/cruisetour check-in date and include transfers plus all government taxes/fees of approximately $160 and air fuel surcharges. Air seats are limited; airfares are subject to change and are not guaranteed until full payment of air is received. For more information about customized air services and US gateways, visit the Viking Air Plus page.

To learn more about allowances and general airline information visit  Airline Information & Restrictions .

AIR OFFER RESTRICTIONS:  Offer expires September 30, 2024.

NOTE:  North American flights depart one day prior to check-in date. Paid Business or Premium Economy Class may require travel in economy on flights within North America or Europe. Premium economy is limited to specific airlines and we may not be able to accommodate based on aircraft type and availability. Roundtrip airport transfers are included when air is purchased with a cruise or cruisetour package; if air is not purchased from Viking, transfers may be purchased separately. All transfers must be in conjunction with a Viking-purchased cruise, cruisetour, land extension or extra hotel nights. Air prices are per person based on cruise/cruisetour check-in date and include transfers plus all government taxes/fees of approximately $160 and air fuel surcharges. Air seats are limited; airfares are subject to change and are not guaranteed until full payment of air is received.

• Expeditions
• Complimentary Brochures

Passports, Visa & Travel Documents

Viking will send you a number of notifications via email as your departure date nears, including your booking confirmation, payment receipts and, if you purchased your air travel from Viking, logistical information about your air travel and transfers. Be sure your email account is set up to receive communications from Viking so that these messages can find their way to you.

Distribution of Travel Documents

Tickets and other travel documents will be issued approximately 3 weeks prior to departure. Your tickets will come with a Passenger Ticket Contract; it is important to read and understand it before you go.

Passenger Ticket Contract (US & Canada)

Due to airline security measures, your passport name must match your airline ticket name or you may be denied boarding. Your passport’s expiration date must be at least six months after your return from your trip; if it is not, you should renew your passport.

Passport Application

If you are traveling with us to Australia, Brazil, Cambodia, China, Egypt India, Jordan, New Zealand, Sri Lanka, or Vietnam, you will need a visa. Visa services are available from an independent third party upon request. If you would like to obtain your visa through our partner, please visit their website and download a visa kit. Complete and return the forms to the visa company in a timely manner so that you will have your documentation in time to travel. The timing is explained within the kit instructions. Anyone who wishes to obtain their own visas for Cambodia and Vietnam should make sure to get a single-entry visa for Cambodia and a double-entry visa for Vietnam. This will enable travel to Vietnam, to Cambodia and back to Vietnam during the course of the itinerary. Please note that e-visas for Vietnam are now accepted for US and Canada passport holders. E-visas for Cambodia are accepted for guests traveling from Hanoi to Cambodia to Ho Chi Minh City. However, if traveling from Ho Chi Minh City to Cambodia to Hanoi, a label visa or visa on arrival is applicable. Viking will assist with obtaining the latter. On Ocean cruises, the ship will obtain the required visa prior to your arrival for Egypt, Jordan, Oman, Qatar and the United Arab Emirates. On River cruises, our representatives will help you acquire your Egypt and Jordan visas on arrival. Note: Visa requirements subject to change at any time without notice. Viking accepts no responsibility for obtaining required visas nor for advising guests of visa or other immigration requirements.

Generations Visa Service

Travel Protection Plan

For your convenience, Viking offers a Travel Protection Plan administered by Trip Mate, a Generali Global Assistance & Insurance Services brand. This may help protect your travel investment, your belongings and most importantly, you from many unforeseen circumstances that may arise before or during your trip, including costs of circumstances that may arise from any illness (including COVID-19*). The Travel Protection Plan includes a non-insurance Cancel For Any Reason Waiver (provided by Viking), Travel Insurance Benefits (underwritten by Generali- U.S. Branch) and Assistance Services (provided by Generali Global Assistance). Payments are for the full Travel Protection Plan, which is made up of the Part A Non-Insurance Cancel For Any Reason Waiver, and Part B Insurance Benefits, and Assistance Services (a separate fee for Assistance Services is included in the Plan Payment). Individuals looking to obtain additional information on the plan fees, may contact Trip Mate at [email protected] . Insurance benefits in the Plan are subject to limitations and exclusions, including an exclusion for pre-existing conditions. Plan benefits, limits and provisions vary by state/jurisdiction and not all coverage is available in all states. To review full plan details online and Important Disclosures, go to: tripmate.com/wpGR625V .

Protect Your Investment Now

*COVID-19 is treated the same as any other sickness. The plan requires a sickness to be “examined and treated by a physician”. We consider all PCR or laboratory tests to have been administered by a physician.

Pay by echeck and Save

Enjoy the convenience of paying for your trip by echeck (also known as EFT or electronic funds transfer). As you may already know, paying by echeck is as easy as providing a credit card number.

• You may use echeck to pay for your Viking cruise or cruisetour, and for airfare. Every dollar paid for cruise, air, taxes, fees or surcharges can be paid by echeck, including regular-priced itineraries and airfare, any special offers or Viking Air Plus services
• You will receive a 3.3% discount and there is no fee for this service
• You can make secure payments on the Booking Payments page in the My Viking Journey Payments & Cart section.

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Viking River Cruises

• Mississippi

Viking Ocean Cruises

• Scandinavia
• British Isles & Ireland
• North America
• Caribbean & Central America
• South America
• Mediterranean
• Quiet Season Mediterranean
• Australia & New Zealand
• World Cruises
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Viking Expeditions

• Great Lakes
• Longitudinal World Cruises

2024-2027 RIVER CRUISE AND AIR FARES:  Offer applies to bookings made from September 1-30, 2024. Terms & conditions for select promotions may vary. $25 deposit is applicable to all River itineraries. Special fares plus up to FREE International airfare valid on select departures of Grand European Tour, Lyon Provence & the Rhineland, European Sojourn and Capitals of Eastern Europe, Paris to the Swiss Alps, Cities of Light, London, Paris & D-Day, Rhine & Main Explorer . Airfares may vary on other gateways & departures. Airfare does not have to be purchased to get cruise\cruisetour offer. All prices are in US dollars and for US residents only. Additional restrictions may apply. 2024 : Pay in full by September 30, 2024 or at time of booking if within 120 days of departure. 2025 : Pay in full by October 31, 2024. 2026 : Pay in full by April 30, 2025. 2027 : Pay in full by January 15, 2026. Offers expires September 30, 2024.

$25 DEPOSIT:  For itineraries 35 days or less, a $25 deposit applies to February 2025 & onward departures; for itineraries greater than 35 days, a $25 deposit applies to April 2025 & onward departures; World Cruise products excluded; call for details.

AIR UPGRADE:  Upgrade to Premium Economy air from $799 per person or Business Class air from $3,499 per person based on select gateways and dates. Additional airline-imposed baggage charges may apply; for more information visit  Airline Luggage Restrictions  . Air prices are per person based on cruise/cruisetour check-in date and include transfers plus all government taxes/fees of approximately $160 and air fuel surcharges. Air seats are limited; airfares are subject to change and are not guaranteed until full payment of air is received. For more information about customized air services and US gateways, visit the Viking Air Plus page.

GENERAL RESTRICTIONS:  Cruise fares listed are cruise only in U.S. dollars, per person, based on double occupancy. Single supplement savings are off applicable rates. Cruise fares listed are valid for U.S. residents only. All fares and offers are for new bookings only and are subject to availability, may not combinable with other offers except Viking Explorer Society Travel Credits and Viking Referral Rewards, are capacity-controlled and may be withdrawn at any time without prior notice. Special fares are based upon published full brochure fares; cruise fares do not include pre-paid charges, optional facilities, and personal charges, as defined in the terms and conditions of the  Passenger Ticket Contract  which may be viewed elsewhere on this website. Full brochure fares may not have resulted in actual sales in all stateroom categories and may not have been in effect during the last 90 days. Promotional fares may remain in effect after the expiration date. Air promotion applies to roundtrip flights only from select Viking Cruises U.S. gateways and includes airport-to-ship or hotel transfers, air taxes and air fuel surcharges. Roundtrip airport transfers are included when air is purchased with a cruise or cruisetour package; if air is not purchased from Viking, transfers may be purchased separately. All transfers must be in conjunction with a Viking-purchased cruise, cruisetour, land extension or extra hotel nights. Viking reserves the right to correct errors or omissions and to change any and all fares at any time. For up-to-date prices, please call Viking or your Travel Agent. Additional terms and conditions may apply. Complete terms and conditions may be found in the  Passenger Ticket Contract .

AIR OFFER RESTRICTIONS:  Offer expires September 30, 2024.

NOTE: U.S. flights depart one day prior to check-in date. Paid Business or Premium Economy Class may require travel in economy on flights within North America or Europe. Premium economy is limited to specific airlines and we may not be able to accommodate based on aircraft type and availability. Roundtrip airport transfers are included when air is purchased with a cruise or cruisetour package; if air is not purchased from Viking, transfers may be purchased separately. All transfers must be in conjunction with a Viking-purchased cruise, cruisetour, land extension or extra hotel nights. Air prices are per person based on cruise/cruisetour check-in date and include transfers plus all government taxes/fees of approximately $160 and air fuel surcharges. Air seats are limited; airfares are subject to change and are not guaranteed until full payment of air is received.

• Expeditions
• Complimentary Brochures

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Frequently asked questions | viking ocean cruises, helpful resources.

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• Manage Cookies

Viking River Cruises

• Mississippi

Viking Ocean Cruises

• Scandinavia
• British Isles & Ireland
• North America
• Caribbean & Central America
• South America
• Mediterranean
• Quiet Season Mediterranean
• Australia & New Zealand
• World Cruises
• Grand Journeys

Viking Expeditions

• Great Lakes
• Longitudinal World Cruises

2024-2026 OCEAN CRUISE AND AIR FARES:  Offer applies to bookings made from September 1-30, 2024. Terms & conditions for select promotions may vary. $25 deposit is applicable to all itineraries except World Cruise products. Special fares plus up to FREE roundtrip airfare valid on select departures of Canada & New England Scenic Shores; Eastern Seaboard Discovery; Grand Hawaii & Polynesia; Hawaiian Islands Sojourn; Panama Canal & Central America; Panama Canal & the Pacific Coast . Airfares may vary on other gateways & departures. Airfare does not have to be purchased to get cruise\cruisetour offer. All prices are in US dollars and for US residents only. Additional restrictions may apply. 2024 : Pay in full by September 30, 2024 or at time of booking if within 120 days of departure. 2025 : Pay in full by October 31, 2024. 2026 : Pay in full by April 30, 2025. Offer may be withdrawn at any time without prior notice. Offers Expires September 30, 2024.

*$25 DEPOSIT:  For itineraries 35 days or less, a $25 deposit applies to February 2025 & onward departures; for itineraries greater than 35 days, a $25 deposit applies to April 2025 & onward departures; World Cruise products excluded; call for details.

GENERAL RESTRICTIONS:  Cruise fares listed are cruise only in U.S. dollars, per person, based on double occupancy. Single supplement savings are off applicable rates. Cruise fares listed are valid for U.S. residents only. All fares and offers are for new bookings only and are subject to availability, may not combinable with other offers except Viking Explorer Society Travel Credits and Viking Referral Rewards, are capacity-controlled and may be withdrawn at any time without prior notice. Special fares are based upon published full brochure fares; cruise fares do not include pre-paid charges, optional facilities, and personal charges, as defined in the terms and conditions of the  Passenger Ticket Contract  which may be viewed elsewhere on this website. Full brochure fares may not have resulted in actual sales in all stateroom categories and may not have been in effect during the last 90 days. Promotional fares may remain in effect after the expiration date. Air promotion applies to roundtrip flights only from select Viking Cruises U.S. gateways and includes airport-to-ship or hotel transfers, air taxes and air fuel surcharges. Roundtrip airport transfers are included when air is purchased with a cruise or cruisetour package; if air is not purchased from Viking, transfers may be purchased separately. All transfers must be in conjunction with a Viking-purchased cruise, cruisetour, land extension or extra hotel nights. Viking reserves the right to correct errors or omissions and to change any and all fares at any time. For up-to-date prices, please call Viking or your Travel Agent. Additional terms and conditions may apply. Complete terms and conditions may be found in the  Passenger Ticket Contract .

AIR UPGRADE:  Upgrade to Premium Economy air from $999 per person or Business Class air from $3,499 per person based on select gateways and dates. Premium upgrades may not be available on all departures. Additional airline-imposed baggage charges may apply; for more information visit  Airline Luggage Restrictions  . Air prices are per person based on cruise/cruisetour check-in date and include transfers plus all government taxes/fees of approximately $160 and air fuel surcharges. Air seats are limited; airfares are subject to change and are not guaranteed until full payment of air is received. For more information about customized air services and US gateways, visit the  Viking Air Plus

NOTE:  International flights depart the U.S. one day prior to check-in date. Paid Business or Premium Economy Class may require travel in economy on flights within North America or Europe. Premium economy is limited to specific airlines and we may not be able to accommodate based on aircraft type and availability. Roundtrip airport transfers are included when air is purchased with a cruise or cruisetour package; if air is not purchased from Viking, transfers may be purchased separately. All transfers must be in conjunction with a Viking-purchased cruise, cruisetour, land extension or extra hotel nights.

• Viking Ocean

Changing and/or Canceling Paid Shore Excursions

By lastlook , June 16, 2016 in Viking Ocean

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We're about to book our shore excursions when our window opens this weekend. We are traveling with another couple who asked what the cancellation/change policy is once you book and pay for an excursion where there is a fee involved. Does Viking allow a certain window of time to cancel and/or change a paid excursion? How late can you make changes or cancel if necessary?

Thanks very much for any information on this subject.

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Peregrina651

I found the answer to your question on Viking's "My Viking Journey" website, under Shore Excursions under Terms & Conditions (a link at the bottom of the page in grey letters).

This is what it says about cancellations:

• In order to ensure quality guides and sufficient transportation, we must provide the tour operator with passenger counts at least 36 hours in advance. Therefore no refunds will be given within 36 hours of the tour.
• Online booking and cancellations will close 7 days before your cruise sets sail.
• During this 7 day pre-sail period, you can cancel items by calling us.
• Once you arrive onboard, you will have the ability to manage your Shore Excursions and Dining options again, with one exception—all Shore Excursions that occur during the first two days of sailing will be non-refundable.
• Please note, whether an optional tour is booked through My Viking Journey or onboard, refunds are only processed onboard and will be applied as credit towards your onboard invoice balance. Should you have a negative credit balance at the end of your voyage, the refund toward your credit card will be processed onboard. Please allow 14 business days for this to reflect on your statement.
• Tours require minimum participation levels to operate so please sign up as early as possible.
• Tours operate rain or shine.

Thanks very much for finding that for me! I looked, but could not find the information.

I had remembered reading about cancellations somewhere along the way and it was just a fluke that I followed the T&C link. My recollection was that it was a bit easier to find on MVJ but since online reservations have closed for us, a lot of the screens have changed and stuff that was there before is no longer accessible.

Forewarned is forearmed: Since you and your traveling companions have different cabins and different reservation numbers--and maybe even different last names--coordinating shorex reservations so that you are all on the same tour when multiple times are available is going to take some effort. Be among the first to sign up. After that, you must keep an eye on your reservations because Viking does change things on you without notification. The word is that most of the time, you can fix this when you board but if it involves other tours that you have made either through Viking or with a private provider, then you will want to fix it as soon as possible. And you will have to double check all of your tour tickets when you board the ship because just because you fix it once doesn't mean they won't change things again. We have one tour that has changed several times since we booked it; fortunately, we don't have multiple tours booked and don't care unless the four of us are not in the same time slot.

Thanks very much for all the helpful information - excellent advice.

Lucky Granny

You will have shorex tickets waiting for you in your cabin when you board, but there will be no time printed on it. Instead, you will have a group number and you will see in the Viking Daily the night before your excursion what time your group should expect to gather. There were four of us in two different cabins, with four different last names, and Viking had us linked somehow so all our excursions were at the same time. You just have to check this with the Shore Excursion people as soon as possible after you board. You will find that they can't believe some of the information you were given by phone before your cruise. And your My Viking calendar is available on the tv in your cabin.

id4elizabeth

We went down to the ShoreEx desk when we first got our "group" numbers on the tickets. They were able to tell us the times for each of the groups for the whole cruise. Some of the times had changed from morning to afternoon, or from early morning to late morning, totally messing up our private afternoon plans. (It was NOT due to different docking times.) In one case we had been changed to a totally different tour for no apparent reason. It took quite a while to straighten out, but eventually we were able to get all our original tours and times.

Thanks very much for this information - great to know that we'll be able to view our "MyViking" calendar on the the TV in our cabin.

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